I live in another city, I had to order a bouquet for my mother's birthday, the choice fell on this store, since many of my friends and bloggers popular in Vitebsk subscribed to their Instagram page) Sent me photos of flowers from stock, bouquets in stock, painted prices, everything is very fast and clear, helped me collect such a beautiful bouquet for the right amount. Mom was delighted and now I know which store in my hometown I will go to for flowers) I recommend it to everyone 🫶
The best bouquet and the best team
We made a bouquet that exactly reflects the girl for whom it was, patiently answered a lot of questions, took into account all the wishes 🧡
The courier delivered the bouquet on time, but waited more than 40 minutes for the girl to respond to give her her beauty.
I am very grateful, I did not regret that I chose this particular team, thank them very much for the quality, service and the fact that it is happiness that they give girls in the form of beautiful flowers.
Of all the flower shops in the city, the choice fell on a wonderful store. Such attractive and stunning flowers🔥The order was quickly placed and delivered.Thanks!
Excellent flower delivery service! The design is beyond praise! We accepted the order, placed it and delivered it in an hour! The MOST GORGEOUS flowers! Thank you very much! And we will cooperate with them more and more!!!
I ordered a bouquet for Mother's Day. We reacted very quickly and accepted the order on Instagram. The courier arrived at the right time, despite the busy holiday. The bouquet is just beautiful, fresh flowers and everything fits the order. I think I've found the perfect flower shop for all occasions. 🧡
The bouquet was collected better than it was presented in the photo! They have been standing for a long time, as freshly assembled! The work of both florists and courier for 5 points!!!! Well done. I will use it more often now. I live in Minsk, and my family and friends live in Vitebsk. My sister's surprise was a success with your company! Thank you. The birthday girl was delighted!!!
A wonderful place! Super service and approach.
It's a pity the parking lot is always busy, but this Flower shop is worth it. Thank you, girls, very much
Hello, thank you very much for this box of flowers! I really liked it, and most importantly, the recipient was delighted. Now I will communicate with you for flowers.
This is not the first time I have ordered flowers in this store, but rather it was the last time (unfortunately)
I really loved the store for adequate flowers and an excellent selection of flowers
But this time, they upset me as much as possible.
I ordered flowers for my mom for the March 8th holiday.
Because I'm out of town, I can't deliver the flowers myself, and I was counting on delivery and trust in this store.
Just expectation and reality
I ordered a delicate peach shade with roses, and received a PURPLE bouquet with hydrangea (they filled the price with this hydrangea, which should not be given in a bouquet at all!!!)
I made the order in advance and paid for everything at once, no one warned me about replacing the bouquet!
I understand that there is a holiday and a flood of orders, but with this attitude you have lost a client.
I loved your store very much, it's a pity that my order was treated with such indifference
Excellent service. They do it from the heart, respond quickly, took into account all the wishes and patiently showed the options for the compositions until they decided on the choice. I am sincerely grateful for a successful holiday
Always fresh flowers and prices are very affordable in relation to the rest of the shops of our city, very friendly girls florists and attentive to their visitors. Everything is very fine.
Thank you so much for the charming bouquet! The flowers are gorgeous, fresh and very beautiful! Florists are masters of their craft. Thank you very much to the operators for their attentiveness and courtesy. Convenient online payment. The delivery was on time. Good luck and prosperity to you!!! If bouquets, then only to you!!!
I have never seen a worse attitude towards a client than here…
I placed an order on the 13th in advance for mother's Day, closer to the time of delivery, I dialed to clarify when there would be bouquets and what I was told "we don't see your order, I'll look for it now and call you back", while I was waiting for the call, I noticed an SMS that they sent early in the morning to Viber, that unfortunately they don't have specific flowers and they can be replaced by others, I call back and clarify this point and of course I wonder "why didn't they dial me, since I didn't answer the SMS" it's logical that a person simply might not see the SMS and, surprisingly, they didn't even worry about my order and didn't inform me that the delivery was not will
After all the clarifications, I am simply offered a choice of those bouquets that have already been collected! By the look of it, they were already collected three days ago…
And besides, the girl who talked to me didn't even try to solve this problem!
Top-level service🔥Fast information processing))
Bouquets will be selected for every taste))
The flowers are fresh)5 stars for the store and the seller)
I needed a flower delivery in Vitebsk. I stopped at this store and never regretted it) The consultant girl offered bouquets and compositions, fresh flowers, a large assortment. Convenient online payment, delivery on time. The recipient is satisfied!
Everything is super as always! The second time I order flower delivery to my mother. Managers help with ordering if there are any questions. The flowers are very beautiful, the delivery is on time. Mom is very happy, this is the most important thing!
It's just terrible unprofessionalism. We had to deliver the order a week later and anonymously. As a result, it was delivered on the day of the order and the recipient also called and thanked him for the flowers. That's what I understand anonymously. On the other hand, there is also my fault. I should have read the reviews about the store at the beginning. If you don't want to spoil your mood, avoid this place.
1. The courier broke off the surprise....2. Apparently, according to the reviews, the story with hydrangea repeats itself, there was no wow effect, all crumpled, the bottom seemed to crumble.3. It is probably not in your competence to solve conflict situations, because the provided photos and videos on the condition of flowers and the opinion of the client, which is confirmed by people from the outside, the answer is one: "we believe that the hydrangea is in good condition" + to the customer a piece of paper with the address on the postcard, I really liked it)Have a nice day!💋
We bought flowers here a long time ago, but the last bouquets gave us a bad mood. Yesterday, my husband ordered a composition in honor of an important date, the composition was made crooked and out of frankly stale flowers. Judge for yourself by the photo, is this how flowers that have stood in comfortable conditions for only one night should look like?
I ordered flowers with birthday delivery while abroad, everything went well, the quality and freshness of the bouquet pleased me — I was worried that it would be worse.
Once again, I want to say a huge thank you for the prompt and high-quality work! Everything is designed taking into account the wishes, very beautiful and delicious in the literal and figurative sense ✨ Mom said the cakes melted in her mouth 😊 Many thanks to the courier, who not only agreed and delivered the order on time, but also cheered up mom on her birthday 😀 I am very glad that in Vitebsk there is a place where you can turn and get excellent service and a great mood 💛 Thank you for giving joy! Happy New Year 🎅
I am very disappointed with the work of this store. Making orders on the online site works formally or for appearance. After placing an order, a notification is displayed that your order has been accepted. After a while, the order status is "assembly is in progress". At the exit, 6 hours later, the store's employees, when asked "where is my order", answer that the order was not designed that way and he does not have them. After that, the order was found. After making sure that the order was still executed correctly, the store employee, instead of a banal apology, tried in every possible way to make a "fool" of the client, telling him that they could not contact him.
They respond quickly , completed the order 10/10 .
I recommend it !
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Show business's response
П
Павел В.
Level 6 Local Expert
May 7, 2024
Great store! Florists are polite, they will always collect a bouquet according to your desire for any event! I've been coming here for flowers for 2 years for any occasion!
I have been ordering flowers for my mother for the 4th year. I've never been to the store, everything is online and remotely. Always delivery on time, you can even ask for a specified time, super guys.
Mom is happy and happy, and so am I)
Thank you very much!
A beautiful bouquet is a real work of high art.The day on which the flowers were presented always leaves a bright trace) You have managed to really please the birthday girl. You have impeccable taste, intuition and insight. The choice of the bouquet was made with the soul. Flowers bought from you not for the first time, give a wonderful mood and only positive emotions.Thank you very much for the skill, clarity, and creativity in your work. Thank you for the vivid impressions!👍
I ordered a bouquet of roses, a mix. They were delivered by courier, and the roses were just in the back seat, without water, and not the first freshness. I just threw away the money. Of course, you can't give such a bouquet. I do not recommend it!
The delivery of the balloons was very disappointing.
The answer of the store employee: we are floral and do not deal with balloons - in my opinion, it is generally inappropriate. If you provide a service, then you need to perform it efficiently or not at all.
The balloons deflated the next day. They were very badly inflated and at the same time they forgot to bring the cargo. When the weight arrived, I was shocked: they just brought a yellow ball with water. Not only was it not packed in a package, but it was also yellow, which does not match the balls at all.
The bouquets were good, only as the driver passed the hydrangeas in one bouquet had already withered (it would have been possible to arrange bouquets with such flowers in such a heat).
The birthday girl did not get a wow effect, but it's a pity....
It is very convenient to order flowers, you need to call almost all other stores. Here, I made an order through the app, received a bouquet. They will also add bonuses. Beautiful compositions at reasonable prices
I use the services of your store all the time. The flowers are always fresh and a good choice, which is not a little important! Excellent staff, always help with the choice. In January, I used the delivery, I was very worried, because I prefer to choose flowers myself, but everything was at the highest level, they did not let me down! Delivery by courier at the agreed time. Thank you for your work, you are great! For a floral mood only to you)
I ordered it in advance. Everything was ready for my arrival. Thanks
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Show business's response
Landser
Level 9 Local Expert
January 4, 2023
It's time to forget the Soviet holdover that "the buyer owes you something." At the same time, learn how to use modern technologies, information about which you do not understand why you pasted in your shed, and at the same time do not make a surprised face when the buyer in 2k23 for some reason suddenly decided to make a payment suddenly ... not in cash.
They are taught only by negative reviews for the benefit of more adequate competitors.
There is one thing on the store's website, you arrive there is nothing.the choice of colors is minimal.It doesn't look like a store
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Anonymous review
January 20, 2021
Thanks a lot to the store! They helped me make a gift for my mom, even though I'm in another city. She's just thrilled! The bouquet and balloons were selected taking into account all my wishes, and a photo report was sent on the day of delivery. According to the delivery time, everything is also completed on time. Everything is at the highest level, and the bouquet turned out to be simply magnificent. Please contact us, you will not regret it!