Delphin Be Grand Resort
162 reviews
June 9, 2022
I am writing to you from the shores of Antalya, from the Dolphin Lee Grand Hotel. It's very cool here!! I don't know who writes what. But the hotel is just wonderful. Especially for families with children. There are a lot of pools, water parks, attractions. Everything here is for children. There is no nonsense. Everything is fine. There is food, juices, and ice cream on every corner. In general, it is very, very good. The sea is warm and not steamy. As it should be🙏Children freely enter the water and do not freeze. In general, feel free to come here. Concerts entertain children and adults in the evenings.
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11
January 6, 2022
We just arrived from Delphin. We had a rest all the New Year holidays. The hotel is excellent! Room with side sea view, spacious - 42 square meters. Bathrobes, slippers, a set of towels, all cosmetics : shower gel, toothpaste with brushes, sponges for washing, shampoo, conditioner, body cream, shaving gel with razors :everything is in stock (replenished every day) In the mini-bar : beer, mineral water, pepsi, fanta, juices, water, chocolate, waffles, straws (also replenished every day. The hotel is decorated in a New Year's style, Christmas trees at every step, everything is lit up (milota). There are a lot of places for photo shoots. The food is beyond praise. Meat of all kinds : lamb, veal, chicken, duck. Seafood crabs, shrimp, mussels, colmar. My husband said that he had never eaten such delicious cakes in Turkey. The soups are real, not packaged. Dondurma every day (Turkish ice cream), it should stretch, because it is made from goat's milk. The wine is red, white, pink, semi-dry. Basically, the Sultania variety. The gym is a paradise for athletes of 1300 square meters, everything is there. I especially liked the SPA (2 saunas, hammam), there is an indoor heated pool and an outdoor one. I swam in the outdoor pool at 8 a.m. alone, just a buzz. The service is at the highest level, they fulfilled any request, the waiters are prompt and friendly, the cleaners are also trying very hard, it is clear that the hotel administration is working on this. A girl from guest relief stands outside the restaurant in the morning and interrogates Russian guests about problems. I said I wanted to change my robe every day - They did! We want to return to the hotel in May
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15
6
September 12, 2022
I decided to write a review while we are still staying at the hotel. I will write essentially: + and - of the hotel.
From +: a fairly large and green area, varied and quite tasty food,.
Due to: the hotel and the room stock simply requires renovation, the lobby, elevators, furnishings and bathrooms of the rooms are outdated, "affected", in old stains and streaks, in the elevators there is a gaudy cracked plastic finish, advertising panels with TV ads are stuck on the "windows" with floor numbering, therefore it is not always possible to determine on which floor you stopped the elevator. And in general, the hotel looks better from the outside than from the inside. Not a cozy, gray-brown lobby background. The registration stoics are made of chipboard, with a claim for a tree. Steel, stone, concrete, gray-brown armchairs and sofas with hard "seats". Rag bracelets on your hand! This has not been the case in decent 5-star hotels for several years. In the room of the "large" category, the washbasin is located at hip level, even taking into account my height of 160 cm, and my rather tall spouse is almost knee-high. It is extremely inconvenient. But the biggest upset is the unfortunate location of the hotel next to the flowing shallow river. Firstly, it is cold, and secondly, it is not very clean. Not only is the water on the beach with contrasting layers, but also periodically with some kind of foam and bubbles!
The service is friendly and fast in both restaurants and bars. But this does not compensate for the disadvantages. I forgot to mention the colossal audibility in the rooms. We have a "direct" view of the sea. It's beautiful, yes, but with the onset of night, the rumble of music until 00:00 every day.
We had a rest without children, so I can't say anything about children's animation.
We were also surprised by the prices for "boars" - small cabins with curtains on the beach and pier. They are always 99% empty. Because the price for them is 85 euros per day! Make 100 lire and these booths will pay off! Again, the awnings and umbrellas on the pier could be replaced with more dense and clean ones. The same applies to the splintery covering of the pier deck.
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4
12
September 7, 2023
This is the second time we have been to this hotel. In general, we really love Delphin hotels. But this time the Be Grand disappointed us. The room stank horribly from the pipes. The air conditioner didn't work well. We contacted the reception, the room was changed. In the second room, the bathroom floor flooded in the morning, leaked under the sink. The child slipped and fell asleep. And there were also unpleasant little things. So we definitely won't eat at the Be Grand anymore. For that kind of money, everything should be on top.
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3
1
November 20, 2023
Great stay at this hotel in November 2023! I liked everything very much, and food, and accommodation, animation, the beach! I advise everyone!
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3
April 2, 2024
The hotel that I will gladly return to if possible, of course, lacks gloss and extreme cleanliness, in general, solid five!
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1
June 7, 2023
This is a supertel! My wife and I have been to a lot of places, but here we just don't care. There is everything your heart desires. Absolutely everything! We will definitely come back here. It's a little expensive, but it's worth it. I advise everyone!
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April 1, 2024
Too big, too many people, alcohol is good only for money, the food is not tasty. Beautiful chandelier
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2
June 11, 2022
I don't understand why there are so many good reviews! I had a rest in June 2022. I chose the hotel for a very long time, I liked the good reviews and the fact that the territory is large, so it won't be boring! But that was not the case)) I'll just list all the disadvantages: the service is zero! there are clearly not enough waiters, because you always have to go to the bar yourself and still stand in line. The canteen is large, but clueless , crowded, queues and the food is monotonous ( you still need to try to find something) . Ala kart restaurants- well, it's a laugh at all)) we returned in 2000, these are just mini canteens with the same food, just in beautiful dishes! The furniture in restaurants is even worse than in the dining room, everything is old and dirty. You sit on top of each other and also eat the same as in the main hall. And they were also very impressed with sushi, since it's just rice with carrots inside, they probably thought that people wouldn't notice, the color with salmon is the same))) The beach has sun beds on top of each other, there are no refrigerators on the beach. A boy drives, once every hour or two, and distributes drinks. A shower at the sea at the exit from the beach, it seems to be the way it should be, but somehow I would like to rinse myself after bathing, too, but then I will have to walk decently to it. Animation - it just doesn't exist! Only for children, probably. At exactly 22.30, everything turns off, and go home. There is one bar until 07.00 in the morning and in it again we can immerse ourselves in our favorite canteen) everything is the same, just on the floor below. In general, roughly speaking, there are 8 canteens on the territory - the main one, all Ala carte restaurants and bars.
Wi-Fi is barely working.
It's very dirty, the tables are not cleaned! There are no napkins anywhere!
There is no room for those leaving to take a shower, dry their hair, etc.
There are 2 advantages : there are few people on the beach, since all Germans sit near the pools, you can't get there, but the beach is semi-empty, but dirty and looks like a city.
The room is cleaned every day and well enough.
In short, the hotel is like 15 years ago, boring, dirty, not worth the money, that's for sure!!! They work on quantity, not quality!
They say that 5 years ago the hotel was great, now everything has gone bad! Don't come here, ruin your vacation!
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11
27
September 12, 2024
A great place, now a favorite hotel!
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1
November 3, 2023
A great hotel, there is a water park for children and separately for adults, there are enough pools and on the beach.
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3
January 15, 2023
One of the best hotels on the Antalya coast. The staff is friendly, and the food and drink selection is amazing. The territory is huge, there is something to do.
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3
1
February 4
It's amazing for your money 100,000 out of 10
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September 21, 2024
Solid Turkish five all inclusive
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January 12
Everything is great, the best hotel!
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April 4, 2023
Delicious food, large territory, friendly staff, nice rooms! A good place to come here with your family.
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April 3, 2024
A wonderful hotel. It is quite accessible during off-season. But in the season …
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December 14, 2024
The best hotel in Antalya!
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December 5, 2022
We rested in the department from 23.11 to 6.12
We were very lucky with the weather, the sun was shining all the time and the temperature was +25 for several days. Everyone who wanted to tan was tanned and no one went burned
The outdoor pool is actually very warm, it even seemed hot. There is enough room for everyone in it.
There are only individuals who want to swim, as in a sports pool, or do not comply with the requirements and dive from the sides, which prevents others from doing it. This is not being monitored at all.
Smoking near the pool is considered unacceptable. No one is watching smoking near the heated pool either, and there are children, the elderly, and the disabled.
The food is good. You can't call it great. If you rest for two weeks, it turns out the same thing. The soups are not very tasty. Two types of Lentil and chicken - every day. And the other two only change the soup every day.
Chicken broth and meat fibers are disassembled. The porridges are all liquid and not very tasty, I saw oatmeal porridge only once.
Mostly a lot of chicken. Sometimes there is no choice at all from beef, and sometimes only grilled beef.
There are a lot of dishes that will not be delicious for Europeans.
It seems that there is a lot of everything, but sometimes there is nothing to choose, or it is not very tasty or tired.
Very tasty cakes, baklava - a variety and a lot of types. We did a very good job here.
The air conditioners don't work at all. We lived with the doors open all the time. Both at night and during the day, the balcony doors were not closed at all. The security is very good at the hotel.
But the neighbors were smoking on the balcony and the smoke was all in our room. It is very very unpleasant. And you can't close the door to the balcony and you don't want to sit stoned.
You can somehow separate smokers from non-smokers
I can't even imagine how to live with such an air conditioner in summer.
It happens that on the terrace, the main restaurant wing, where non-smokers can eat, is blocked and when you eat, the smell of tobacco from all sides is not pleasant at all.
I want to sit outside on the terrace in the warm season, but I have to look for a place inside.
There are a lot of places inside, the waiters work very well. They are friendly and try to cook in Russian, smile and do it very quickly.
You can tip them, they do their job perfectly.
We always had one maid and we liked her. She greets, jokes, is cheerful and cleans up very well. Daily cleaning service.
We asked to change the bathrobes 2 times at the reception. Because when cleaning is going on, we are in our bathrobes on the beach or in the pool. They changed it quickly and without questions.
Beach towels can be changed as much as you need.
When the doors are open, there is another disadvantage- there are mosquitoes and they bite in December.
The territory is very well maintained, the path around the hotel on the territory is 1.5 km, well lit.
It is better to go to the city during the day. It is not very pleasant to return, you have to walk through an uninhabited area.
A Dolphinarium is open daily nearby, the performance runs for an hour from 15 to 16
You can swim with dolphins 110 dollars
Performance - $ 25
You can take pictures with dolphins.
The performance is very good. Go and support the guys, everyone is trying very hard.
A young and funny navy seal and very cute smart dolphins (2 pairs)
The area is very well maintained and there are many workers. In the evenings, the paths are washed in the e, the sun beds are put in their original position. There are a lot of sun beds and there is enough for everyone. There are soft mattresses on the sun beds. There is always a person who helps to drag the sunbeds to where you want.
Chilled drinks, nuts, and chips are constantly offered.
There are a lot of cafes. Waiters on roller skates and to the chaise longue will bring your order quickly.
Very smiling and friendly guys.
The smell of tobacco smoke, Non-working air conditioners (so tobacco smoke and mosquitoes again), the lack of delicious soups, porridges and an emphasis on chicken are small things, but they greatly interfere with rest. We came specifically to rest.
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3
January 13, 2020
Well, what can I say, a very good 5-star hotel, with excellent staff, well-developed infrastructure and a large green area. The food is varied and delicious, ice cream, delicious sweets in the chocolate bar, a large selection of alcohol, including foreign production. A warm outdoor pool for lazy swimming in the cold season. There are a lot of different activities in a bunch of places around the hotel that create a lot of unexpected surprises.
Separately, I would like to mention the Irish bar with fast and attentive waiters, lack of crowds, delicious food, we had lunch here so as not to jostle in the main restaurant.
And cons, probably a huge complex creates a lot of technical problems that are difficult to deal with in time. I noticed frequent breakdowns of elevators, moreover, quite dangerous situations when the elevator half opens the doors (at this time a person starts to get out), after which he immediately closes them (the person jumps back into the elevator so that he does not get pinched) and the elevator goes to another floor... and if it were pinched?...
the "winter concept" explains the reduction in the price of accommodation, moreover, this applies to many aspects from several closed restaurants to cutting off the range of the minibar.
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13
4
April 9, 2023
A great hotel! A huge territory.aqua park bolshoy aqua park decky, luna Park.Have a good rest!
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3
January 22
Otl hotel in every sense
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2
September 22, 2021
And so we have been relaxing in the Dolphin hotel chain for 5 years, 3 years in delfin be grand, which I would like to say, everything has changed!!!I do not know, before departure I came across a couple of reviews that were not very good, I did not believe it, my favorite hotel how is it??!!!Why did you go to the same hotel? Because it was perfectly clean, safe, this is especially important with children, since we have not caught any coxsackie virus, intestinal infection, etc. for 4 years. We washed everything in hotels earlier, even before the pandemic, we processed everything all the time, even there are photos, I can post them.They even washed the tiles at the pools, cleaned the sand on the beach, washed the sun beds, handrails, well, that's it.And so for a lot of money, you get: a dirty room, absolutely everything is dirty: curtains, dust under the sofa, refrigerator, there was such a terrible smell in the bathroom, you could die, everything was pulled into the room through the hood and not out of the room. dirty balcony.
Then you get even cooler, dirty dishes in the restaurant, I thought at the very beginning it seemed to me, but no, it's terrible. Okay, adults, I just set aside the glass / forks from the children, took the plates and went clean. I know what I'm writing about, because it's not my first time at the hotel. Next, the food: the disgusting attitude of the Turks towards the Russians, then they laugh, then they somehow stupidly try to joke with you while they put food on a plate. The food is monotonous, previously it was possible to choose pancakes, pancakes, soy milk for children for breakfast, now it is so scarce, it is impossible. I couldn't find breakfast for myself, especially for a child, for 4 days in a row the child had breakfast with eggs of different interpretations. Well, of course I've seen children who eat nuggets for breakfast, French fries, well, damn it's nonsense, we don't eat that. Next porridge: two types of rice, bulgur, pasta of two types of spaghetti and tubules. The meat is mostly mutton, the fish is overcooked dorado. The festival was caught once. As a result of the confirmation, the child caught the intestines, everywhere is dirty at the pools and on the beach is also very dirty. It's filthy to the point of nausea. The food is monotonous. For this money, choose other hotels. We are definitely changing the hotel. We left the hotel 3 days earlier, even after losing money. Of course, the hotel did not return the money to us, Well, God be with them, the children's health is more expensive. Good luck to everyone.
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19
8
September 3, 2020
A great hotel, this is the case when everything is really fine. We've been to a lot of places, always 5 stars, but this hotel is the best. Very good cuisine (red fish, a large selection of meat, fruits, seafood...) The mini bar has wine, beer, chocolate, cookies, juices.... The beach is pebbly with sand, a long stretch of beach. There is any alcohol in the bars, fresh juices all day, any kind of coffee... An excellent water park for adults, and a lot of entertainment for children in general. Believe me, having been here, all you'll want to do later is come back. This is heaven on earth.
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10
3
December 13, 2024
Great super
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September 12, 2021
Hello everyone. We just got back, I'm writing in hot pursuit.
To begin with, we bought a ticket for 450,000 to Dolphin Imperial. The flight with the baby in his arms was terrible, the Azures were delayed by the goats damn the flight, takeoff was at 2 a.m. and the jerks spent the whole flight!!!! The lights were on in the plane, without brains ((((.
Accordingly, we arrive angry and tired (((we received a suitcase for 1.5 hours, 3 flights from different cities on the same tape. There was an individual transfer, and then the guide says that just yesterday it was decided to move us from the Imperial to this hotel!!!!! I wanted to hit her, believe it or not , I cried from fatigue , because I had been choosing a hotel for a very long time and scrupulously. To the question "what the fuck"???The answer was that bring them to the hotel and deal with the host party, and this is a fucking Intourist. We arrived angry, I was in tears and didn't sleep all night. My husband started calling and dealing with them, the baby is sleeping in his arms. Let's swing at each other, freaks, what can I say.
I just want to say a big thank you to the girl at the registration, she speaks fire in Russian, she put on bracelets for us and said while they decide where we will still live.....go out to eat . But I was so angry and tearful that I didn't go anywhere, the eldest daughter and husband went. I will not describe in detail the piggishness of the INTOURIST, I will never contact them again, and of course I told all my friends.,
Seeing my ruined condition, the girl tried to raise it for me and did not lose heart when I said what the fuck....I will not live here either. The time was 8 a.m..... It was decided to put us here for two days and then, if everything is normal, they will move us to our Imperial. They gave me the number right away.
The room is super, two large beds, tea set, bathrobes and slippers, clean, new. I was pleasantly surprised.
Let's go eat, there's a lot of food....but it repeats itself ...... There were no frills at all, although I counted on it. In terms of food ......you know, for this money, I would like to have more choice. We rested a lot of places and all 5* hotels, it's easier here.
This system "behind the glass" is infuriating, then a little, then a lot. We always smile and come to us with a smile too). If the waiters saw that I was coming with two plates, they picked me up and carried me themselves). We were not hungry, but the choice was small (. I took the mixture with me and ate yoghurts in jars.
With discos and entertainment, it's a complete sadness, there's no horseradish. The nearby Titanic Hotel was lit from the heart, there were many Russian songs. They were jealous)).
I didn't like the beach at all, I saw sand in the photo, but figs here are pebbles, I didn't like the approach!!!
The territory of the fire, do not walk too far!!!! That's great.
While walking to the beach.....there are snacks, French fries and potatoes on a stick, fruits (very modestly, orange, apple, pear and something else) are cut into slices, of course they will put them themselves. Ice cream, well, it's impossible to eat a scribe, what kind of gelatin is made of that it doesn't melt at all. Sandwiches, I ate it twice, my stomach hurt, the most annoying thing is that I can stand in line, a fat German ass will come up without a queue and they will do it to him, damn it, stand on, and so on everywhere. And sweets. Well, that's it.
They didn't move us to the Imperial, then one woman said that the territory there is twice as small as ours, there is a hotel of 9 floors, we have 6. We have a lot of water slides, there are attractions.
Cocktails, sorry shit, they're terrifying. I took Bellis at the hotel and that's it!!!!!
2 days have passed, we have naturally laid out our things, because it is not clear whether there will be a relocation or not.
The sediment remained INTOURIST, YOU BEHAVE LIKE A PIG!!!
And I also wanted to add, the room is super, but in the whole hotel it's terrible, the baby got sick on the third day, in the dining room, in the lobby.......it blows so that the neck is cold, the shoulders are icy, it does not work to sit (((((( no place has siphoned like this hotel.
Of course we won't come anymore, we don't rest in the same place twice, and still it doesn't reach 5*!!!
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7
22
October 2, 2021
We were at the Dolphin Bi Grand Hotel in September. The hotel is not worth that kind of money. The room was poorly cleaned, the floor was not washed. There is no variety in food. Snacks are served every step in the form of hamburgers and French fries, so this is suitable for 4 stars. And most importantly, a children's table has been announced, but it is not there, from the word at all...the same food as on the communal table with salt. Little kids don't eat that. And yoghurts with additives. It turns out that adult children can go to your hotel, but not kids. They don't know how to make cocktails at all. The staff at the cafe does not speak or understand Russian. Having ordered coffee in Turkish, they do not understand what it is about. The staff is not up to such high prices. The children and we got an intestinal infection. This is too much. I do not recommend the hotel until they put things in order.
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8
2
July 22, 2023
We had a rest in 2023 June-July
The hotel is great
Food drinks
Everything is 5 out of 5
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3
October 9, 2021
Good afternoon! We just returned from this hotel, where we did not rest, but simply killed our vacation and got health problems! And now in order:
1) we arrived in the afternoon of October 2, approached the transfer and just got stuck for more than an hour, waiting for some family, as an employee of the travel agency claimed that they had not yet left. After a long wait, she just closed the door and we went with the same train that was originally.
2) On October 3, my child and my husband, after breakfast, went to the children's complex of water slides, where adults and children rode together. The slides were high enough for children, while none of the hotel staff controlled the order of descent.
Our daughter is 3.8 years old, so no one let her go down alone. Several times she went down in Dad's arms, and then I went with her, and my husband waited until we went down and began to follow us down. After he got down and started to get up from the slide, an adult man drove into him from behind at a fairly high speed.He drove his foot into his husband 's spine with all his might . I saw my husband twisting in pain, ran up to us and realized that he was not breathing normally, but only making wheezing noises. I started calling the medics and calling the insurance company to call an ambulance through them.The hotel's nurse came, while I was running for documents, my husband was taken to the medical center. They put him on a gurney and started measuring his saturation. After a while, his breathing stabilized, but the pain in his back did not let go. We were taken to the hospital, which is located in Lara. I will not describe the procedure for coordinating various manipulations with the insurance company and the hospital to identify my husband's diagnosis, since I have not encountered such "indifference" in my entire life, but after all the manipulations it turned out that my husband had a compression fracture of the vertebra of the 2nd degree. Then there were 5 days of trips with my little daughter between the hotel and the hospital, since my husband was hospitalized. My husband was banned from flying, and he was released only after the insurance company provided medical support to Krasnodar and business class. Just judge for yourself, my child and I flew to Krasnodar in 1.5 hours, and he got there for almost 12 hours!!!!!There is no direct flight from Antalya to Krasnodar, only charters.And instead of him flying with his family, he flew with a medic, who in fact was just sitting next to him. I flew first to Moscow, then waited for 6 hours and only after that I arrived in Krasnodar at 2:00. What kind of patient care are we talking about???? 12 hours on the road with a fractured vertebra on your own two feet???? It's so absurd that you wonder what the hospital was guided by in sending my husband home this way.... But back to the hotel, for all 5 days after the incident, the hotel management never called or offered help!!! I insisted on meeting several times, but after waiting more than 30 minutes at the reception, I realized that no one was going to communicate with me.After I came to the guest of the hotel and started demanding a meeting with the manager, some man came who did not understand anything in Russian and, through a service employee, only wished my husband a speedy recovery. However, they offered help in the form of a transfer to the hospital and that's it! They never apologized and showed with their whole appearance that this situation had nothing to do with them.…This is complete bestiality!They did not provide basic security for their guests and there could have been a small child in my husband's place! You imagine the consequences....They had to either regulate the descent or restrict entry to adults!!! Neither one nor the other was done!Utter indifference! My husband will have to recover for 4 months or more, and all just because someone is doing their job very poorly!!!Think about whether this hotel chain should be considered at all if its management is deeply "purple" about your safety and the safety of your children, and this, in my opinion, is the key!!!
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29
12
November 15, 2024
Great vacation
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December 7, 2024
I love this network
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June 22, 2023
Nice hotel. The food and drinks are fine. But the rooms need renovation.
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3
October 20, 2024
Cool hotel
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May 21, 2023
I liked absolutely everything! And if something didn't suit her, she decided very quickly. I always manage to solve everything without any problems.
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1
July 4, 2024
The place is gorgeous. Just a bomb
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1
July 6, 2021
Dead 4*!!! You shouldn't come here! And now for more details. For a vacation for 2 ADT and 1 CHL (3 years) I paid 350,000 rubles for 12 nights and what did I get:
1) a terrible little tired room with a view of some kind of roof, from where other residents threw off all sorts of slop, teas, coffee, etc. (photo attached)
2) An insanely poor selection of dishes, which were repeated from rack to rack the same several times, ostensibly trying to show that there are many dishes! But are people fools? There are no plates with the names of the dishes, so you will not understand what it is the first time! The hotel claims that they have fresh orange juice for breakfast!!! In fact, it's "50% water-50% juice- and a completely squeezed porridge of oranges floating at the top!!! The feeling that these are remnants of luxury! Shame on you! I must say right away: the food is not tasty at all!!! This is the weak point of the hotel! The food is all behind the glass! By the time you get what you need, you'll have a huge mountain of mixed slop there.
3) The hotel is 80% Turkish-oriented! The advantage is always given to them everywhere! Access at any time, everywhere, without queues, etc.
4) There is nothing at all for children under 4 years old! No entertainment, no animation, NOTHING! They will be rude to you and tell you that the kids club is not for you! There is no food for children either!!! In their opinion, this is 1 bean soup, fried potatoes and fried nuggets!
5) Now children after 4: you will get a mini club only on the street without air conditioning, the children there have scarlet cheeks!!! I sat there for 30 minutes, I felt sick, but what about the children?? Is it forbidden to hold anything in the building like because of the pandemic, of course, but there is no pandemic on the evening show? 3000 people are settled in the hotel!!! Everyone is rubbing against each other! So, there are only 8 carousels on the street in the club, of which 3 are rewound with duct tape! They're broken!!!! The mini club charges you money, as some activities are paid! Get ready!
6) Now the animation! They've been working for 6 days, but you see, nothing works for them! You won't see any stars or todes here! Maximum "miss hotel"! And this is for such a sum??? There are no discos, you can't see or hear animation during the day! I've seen them 1 time at Panton's in 13 days! And I recognized it by the clothes! Although in the neighboring hotel **** they have very cool music in the evenings, cool discos! We went there on the beach!
7) The beach is full of cigarette butts, no one cleans them. I understand that these are people! but! You have to clean them! Why should I lie in this dump???
8) Service -100!!! Many are rude, such as the animation manager and many waiters who do not speak either Russian or English at all!!!! Only Turkish! In the restaurant, look at the photo, there is no one, 5 counters and no one! You have to go and ask their majesty to come there and put food on your plate while they stand and chatter!
9) There is a luna park at the hotel, so my 3-year-old child couldn't wait for his turn, because fat girls of 20 years old were riding on the caterpillar carousel! There is a limit of up to 10 years on the carousel! but!!!! Let everyone in! They don't observe the "input-output" mode, everyone is so worried that you can't even get out of there! Really like cattle !
Before that, we were also in expensive, good hotels positioning ourselves and this is heaven and earth! This hotel has a red price of 120 thousand, but definitely not 300+. Shame on you!!!
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13
13
July 6, 2021
The hotel barely pulls in 5 stars! There are crowds in the restaurant, finding a table for dinner is a big problem! At the same time, there is an area where the tables are not for guests with children!!! Despite the fact that the hotel is full! This is an outrage! The food is scarce, there are queues for it!!! By the time you wait for something to be put on your plate, everything else has already cooled down. We paid for the sea view, but we got a view of the garbage!!! At the same time, we paid 490,000 for a family of 4 people (2 children) and were told that there were no available rooms!!!!
There is nothing for children under 4 years old, no food, no entertainment.
The sea and beach are clean, the staff is polite.
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13
6
November 16, 2019
We rested here in November:
Positive:
- a large selection of food and drinks
- timely cleaning
- a lot of Russian-speaking staff
- a large area
- a calm audience
- good rooms
Cons:
- only one pool is heated
- alcohol is not of the best quality
- the choice of food, although large, but the quality leaves much to be desired
- the same song is played in the restaurant hall in the morning, afternoon and evening
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7
5
February 23, 2020
Great atmosphere, cozy rooms, courteous staff, delicious and varied food, a very good place to relax in winter-there are 2 swimming pools (indoor and outdoor heated), close to Antalya airport (15-20 minutes), in summer, there is even better, there is a water park with various slides and a small amusement park for children!
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5
1
March 2, 2024
I was there back in 1915, I liked everything
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1
January 11, 2020
A huge beautiful hotel, a lot of interesting things, there is something to occupy yourself and children, a beautiful territory, there is where to walk, even in January it was super, bars are open all the time and everywhere, food and alcohol are constantly available without restrictions, do not forget to visit 7 restaurants by appointment and also go on a sightseeing tour of Antalya, all the best and the sun above your head ...)
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7
2
January 10, 2022
The hotel is not bad, the service is on the level in bars and restaurants, a good spa, but expensive- but it's worth it. The food is delicious, the cleaning is certainly lame.
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4
October 1, 2023
In the last year, they began to save a lot, while raising prices in $.
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3
1
September 17, 2023
A super hotel!We had a family vacation at the end of August
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3
2
December 24, 2019
We had a rest in November 2019.The hotel is beautiful and clean.The territory of the hotel is large, green, beautiful, lots of flowers, well maintained.The kitchen is good, everything is full, beautiful, satisfying, the staff is cultured.There are different concerts every evening.Heated swimming pool,saunas, sea nearby...Everything is fine!!!We recommend, you will not regret, a 5+ vacation.
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10
1
April 3, 2019
We stayed at this hotel in February 2019.We often rest in Turkey, so there is something to compare it with.I really liked the hotel!Cozy large rooms, beautiful, well-groomed territory.And this is after stormy, rainy weather!Food, fresh juices, even at the pool bar - everything is on top.I would especially like to mention the service.Perhaps because it is February, there are few guests.But...all desires were warned.And, of course, a large heated outdoor pool!This is so important when there is no sea.Once again, we were convinced that you can relax in a good hotel at any time of the year.
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7
1
November 21, 2019
I really liked the hotel, excellent service, delicious and varied food, large territory, great animation for every taste, located near the airport, friendly staff. There are no comments. Top class! I will definitely go there next time.
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4
2
November 5, 2019
I didn't like the hotel. We were in October 2019. I have been in Turkey since the 90s, there is something to compare it with. There are a lot of people, places on the beach should be occupied in advance. The attitude towards Russian tourists is dismissive. They move into rooms with a view of the buses that arrive around the clock, or with a view of the neighboring Titanic hotel, where a disco is terribly loud every day. It is impossible to sleep, even with the windows closed. Some tourists are accommodated in rooms with views of the ventilation pipes or the wall. And when tourists ask at the reception to give them another room, they require an additional payment of 270 euros, although on the websites of Tour Operators in Moscow, such an additional payment costs only 20-30 euros. Gestrelation does not solve the problems they are being approached with. This is the first time I've encountered such an indifferent attitude. Although the hotel was renovated about 3 years ago, the renovation itself was done very poorly. Taps are constantly popping up in bathrooms and you need to put them back in to open or close. Towel holders and hooks are glued to liquid nails and peel off, you are afraid to touch them. The seams on the tiles are made by a blunder, they do not look neat. The animation is very weak, every day there are 10 people dancing on the stage, dances of the peoples of the world, it's boring to watch. The waiters in the restaurant are slow, they constantly bring warm white wine. You have to wait for drinks for a long time, you already finish eating, and the waiter just appears. I do not recommend this hotel!
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15
4
March 2, 2020
The best hotel! Delicious food, a warm pool, a huge territory! The bar serves jack, black, Jamison, absolute. Wi-Fi is fast, hits all over the territory and even on the beach. The rooms are spacious, take a side sea view, great views.
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5
1
January 10, 2020
Great hotel, only positive emotions.
It takes about 20 minutes to get from the airport by a regular shuttle bus. We arrived at the hotel ahead of check-in time, for a small surcharge, we upgraded the room class and immediately checked in. The staff is very friendly, many people know Russian, everyone spoke English, there were no problems with communication. The room is great, the linen was cleaned and changed every day. The food in the restaurant is very tasty and varied, we didn't have time to try everything in 6 days. The sea, the territory, the pools, the gym - everything is super! In general, I recommend it.
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7
1