Pediatrician Vaskova Anna Vladimirovna - getting into the very heart ❤ If it wasn't for her, I would have been served in some private center a long time ago. A very sensitive, attentive and modern doctor. Everything is always clear and to the point, he will answer any questions and give a detailed answer. Thank you for your work, Anna Vladimirovna 🫶
The worst children's clinic in Minsk. The queues are huge, they examine the child on the dump. There are also directors of mops who tell everyone "why did you show up an hour before the end of the reception!?". I'm shocked. Our doctor is not present at the moment, we spent two hours in the clinic, in order to hear, go to a specialist. She didn't even examine the child, but puffed the card into her hands and put it out the door. I wish you the same attitude towards
Surgeon Romanenko. A completely unprofessional doctor. It is unclear how to hire him. They came at the age of 3, the foreskin did not depart, he said it should depart at the age of 5. He gave me a photo of a printout of some YouTube nedovrach blogger. As a result, the child has phimosis (after examination in 2 children's hospital) and paraphimosis. It was possible to make do with ointments, but the time was lost. The operation with all the consequences. They came to see him again, I thought he had already been fired, but no, he would finish the children further.
1) it's interesting: with the endless construction of Uruch and the surrounding area, at least something else will be built someday, because here we have Borovaya and all villages are serviced, as a result, queues are just a lifetime long
2) I have not been to all doctors, but the competence of many raises questions. A cardiologist tried to write out a list of medications on an A4 sheet for a child at 5 months old, while subsequent examinations in good centers showed that the child was 100% healthy. She also gives grades to posture, feet, etc. (although no one asked her about it). What is this all about? Upon examination of the baby, another doctor immediately gave the phone number, it was "THIS" masseur, to whom it was simply "urgent" to contact. Of course, we did not apply, because we began to be served in a good private center, but such lobbying of people's interests from the outside (massage therapists, douls, specialists in GW and sleep) is simply not legal and has no right to be. The third unsuccessful trip was to the ultrasound. The doctor gave the child an ultrasound immediately after a hearty lunch (although she was warned!). The result was bad, but the doctor was not confused. Apparently, the doctor does not know the rules of preparation for the procedure. At the dentist's surgeon, the child was forced to take off his shoes, although they saw that he was wearing sandals on his bare feet. I.e., you can move in the office either barefoot or in shoe covers (if you have such strange rules, you could have notified them at least by an announcement on the office door or do you expect that shoe covers are always with me?).
3) you don't even have to talk about getting through, it's easier to come with your feet
4) to check their eyesight, children cover their eyes with a plastic gizmo and, if they did not examine one letter, immediately lose their eyesight))) there are no devices that actually check your eyesight. it's the same with scales- I saw them in a program about the 90s. There, they will ask for potatoes to be weighed on such.
5) God forbid that you ever undergo a medical examination in the 1st grade here. There are no coupons. All on a first-come, first-served basis. Now imagine a live queue in the summer. There is nothing to breathe in the corridors, hundreds of children and parents are trying to get through the doctors on a very impressive list. We came to the ophthalmologist. We saw the queue , but on the first day we decided to stand. We waited for more than 2 hours, at 15.00 the doctor finished the appointment and everyone who did not have time went home. the next day we arrived an hour before the start of the reception, and there were already 50 people there and we did not have time again))) how can you even predict whether you will make it or not?)) This was the last attempt to pass a medical examination. In a private center, they passed everyone in 1 day and without waiting in line. How can such a large number of people be put in a live queue?))
In general, the clinic is weak,
crowded with people. In order to take a certificate to the pool, you can be patient, in order to monitor your health or be treated, it is better to find a better place. And most importantly, if you have been diagnosed here, do not rush to get upset. Be sure to check in a high-quality medical facility so as not to drink unnecessary medicines and not to treat non-existent diseases
The advantages do not come to mind. But the cons ... the phones are turned off except for one, the waiting time is 35-40 minutes. You take a ticket for one time, as a result you get a couple of hours later, because let's skip those who did not take the ticket and are trying to squeeze in. In general, only private centers. Although due to the lack of a unified knowledge base, some documents still need to be applied for…
Quiet horror. They came with their son on a coupon to the surgeon on the 5th day after the operation - it turns out there is no surgeon, they are sent to the traumatologist on a first-come, first-served basis, there are already 10 people under the office an hour before the start of the appointment. In general, it's a nightmare, the clinic itself is dead, scary, dark, dirty. The horror!!! Cook Administration, pay attention to your medical institution. There is no such squalor in any children's clinic
There are still specialists, but not all of them. There is a lot of workload on the staff. Coupons are difficult to take, because more districts have been attached to this clinic, and there are a lot of children. The repair is old, awaiting closure for major repairs. There are doctors, but there are not enough for all areas, so for some, the doctor changes every 2 weeks. The attitude is normal, given their workload, lack of staff
The queues are huge, you can sit for 2-3 hours without a ticket. It turns out to take coupons every other time, from the good: pleasant women work at the reception and help desk. This year, even less so in terms of narrow specialists: a lot of young people have appeared (they are treated well). Dentistry is a silent horror. It is unrealistic to take coupons, there are no good doctors. I had no luck with the pediatrician, he works for the rest. The teenage office is generally a mess, a lot of people every day, people have been sitting in line since 8 a.m. and they are being rejected! I take it sooo slow! I also didn't like the woman on the ECG, refused to take it, was rude! The clinic needs repair!
Repair!And once again, this clinic needs repairs!!How can examinations be carried out in such a polyclinic, there are holes in the ceilings in the pediatrician's office, wooden windows, elevators are not working..How is it?It's for kids, we go there with newborns.One horror and fear in one word.Repairs and that's all!!
For two years we have been taking children to this clinic, the district pediatrician, Burchalova, is a very good and responsive doctor, gets along easily with children, we are very grateful to her for her good work! If you also make repairs, there will be an excellent polyclinic and I would like the range of offered physiotherapy for children to be wider.
So in general, almost everything is bad. Let's start with the repair, it probably hasn't been here since the opening, the equipment and furniture are old. Reception: it will not be reached. They called a doctor at home and said wait, as a result, the doctor did not come. The work of the laboratory is also not very good. Send the results by mail or call to find out what is impossible with the results, you need to stomp your feet to find out something (and this is in 2024, not 1924). Vaccination room: they vaccinate so that then for three more days they do not touch the limb where they vaccinated the child immediately has a tantrum, at first they said that there would be paid vaccines, as a result there are none, they did not hear about organizing an electronic queue in the office. There are not many specialists, such as a surgeon, orthopedist, gynecologist. Because of this, you have to contact paid centers. The doctors are not bad (the district pediatrician, ultrasound), in principle, everything is good.
To get through to the help desk-you hang on the phone for 20-30 minutes (one thing pleases that nice women are sitting in the help desk). But the result of the call is that there are no coupons, then there is no schedule.
Therefore, we go to the clinic only for certificates and vaccinations, which cannot be done in a private center.
And then, every trip here for help turns out to be a quest and running around the offices.
There hasn't been a doctor at the 8th precinct for probably 10 years, if not more.
If there is a hell on earth for parents, this is the 11th children's polyclinic.
40min 25sec, I called the help desk to order a coupon. The answering machine stopped working. The queue initially had a 13th and a 19-minute wait. Repeated dialing is similar. Coupons are available on the website, they are not available for ordering. 2 other help desk numbers are not responding, or they are busy without an answering machine. What is an electronic record for? Do people have nothing to do on a working day, except for 2 hours of waiting?
I've been calling for an hour, I've been on the phone, there were 15 people in the queue, when the queue came up, they just didn't pick up the phone and so on two times. What kind of outrage is this? The other normer is just busy.
It's some kind of farce, not a clinic. You can't get to the doctors. Recording is also unclear how it happens, then there is no recording for a week, then there are no coupons for 2 weeks.
There are constantly not enough district doctors, about 34,000 children are served in this polyclinic (according to a medical worker), this is the only children's polyclinic in the entire Uruchye, including the New Borovaya, Ozerishche and even Kolodishchi and Kopishche. I am generally silent about narrow specialists. The doctors themselves are qualified, but over time they have gone, there is something to compare with and with whom in relation to other polyclinics, for example, the 17th on Koltsov. I hope the situation will improve in the near future.
10.01.2024 the child had a ticket to the dentist Irina Leonidovna at 16.00, the child was refused admission and said no mom, we will not pull out the tooth.At the same time, mom dialed the doctor to clarify the reason, the doctor refused to talk and did not explain anything.Where is the individual approach, community outreach and feedback being asked?
Children are being chased back and forth, they don't explain anything.Low-level customer service and work. It is necessary to learn how to communicate with patients when you work in the service sector.Certain specialists influence the image of the entire clinic.Alas and a pity!
I do not recommend applying for services!
In general, it's not bad if you go on Tuesday, the day of a healthy child. The elevator is old, it's better to take the stairs) If you understand your child, you can walk once a month. It's not worth it anymore- they'll heal. The dentist-surgeon is a super woman. Svetlana Leonova is the best nurse, she will tell you and always help.
Не всегда грамотно распределены районы по загруженности - иногда дикие очереди.
Персонал зачастую нормальный.
Некоторым врачам отдельная благодарность за участие! Спасибо, что помогаете. Мед сёстры тоже пока встречались участливые.
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В уборных не хватает сушилки для рук и крючков, чтобы сумку повесить .
Очень понравились добрые люди, которые там работают
Но хотелось бы увеличить время работы кардиолога ( учитывая огромнейшие очереди и многие не успевают попасть на приём) и оборудование в кабинете экг, новорождённому не смогли сделать кардиограмму потому что немного шевелил ручками и сказали приходить вдвоём чтобы держать ребёнку руки и ноги(((
Наблюдаемся в другой поликлинике, здесь были у травматолога и на рентгене. Персонал не особо доброжелательный, открыто не грубят конечно, но от общения остался не сильно приятный осадок. Поликлиника уже нуждается в ремонте, из-за того что старые оконные рамы, все окна закупорены, в здании ужасно душно, пока сидели на рентген и ждали снимок чуть в обморок от жары и духота не падали. А пока сидели к травматологу мимо несколько раз прошла судя по всему санитарка, разговаривая по телефону, в выпадениях она совсем себя не ограничивала, не смотря на то что сидели и родители и дети.
Поликлиника уже "устала", хорошо бы сделать в коридорах ремонт, местами различные технические люки на проволоке, которой можно пораниться. В кабинетах намного лучше, чем в коридоре. Специалисты разные, но обычно кого-то да нет, то не было невролога, то офтольмолога, то лора, то вакцины нет несколько месяцев... печально. В столе справок персонал очень вежливый.
Lately, it is simply unrealistic to get through to the clinic. On the phone in standby mode for 30 minutes and as a result, no one picks up the phone!!! And there IS also A HUGE PROBLEM WITH PARKING!!! There is simply a catastrophic SHORTAGE of parking spaces, it is more a question for the administration to take action and resolve the issue!!!!
I would like to say about the incompetence of the district pediatrician - Osechkin (20 precinct)
Does not pay attention to appointments. Thanks to the nurses who noticed the doctor's mistake. The appointment is always delayed by at least half an hour, with a 3-month-old child, it is beyond fantasy to withstand this time in a polyclinic.
Спасибо докторам за их нелегкий труд! Все, что хочется написать.
Тем, кто ждет, чтобы их целовали в пятую точку в бесплатной поликлинике, большой привет и веселых путешествий в платные центры с высасыванием проблем из пальца и втюхиванием ненужных услуг (зато вежливые и понимающие!).
Мы свои регулярные вопросы решаем без лишних сюсюканий и довольны.
Спасибо, что мой ребенок может проходить бесплатно ежегодную диспансеризацию по всем основным направлениям. И даже некоторые неотложные вопросы (например, с зубами) решить тоже можно, главное дверь с ноги не открывать.
В поликлинике есть некоторые неудобства, касающиеся медицинского персонала. В целом расположение поликлиники удобное, помещения чистые. Была на приёме с дочкой у акушер- гинеколога Чантиевой Тамары Мухамедовны ! Очень вежливая и профессионал своего дела ! Теперь только к ней !
I called in the morning, I was in the queue for 20 minutes, I didn't wait. Then, 2 hours later, I called- I was in the 12th queue and waited 25 minutes. I decided to wait, finally they announce that I am the first in line, the call switches to the help desk and ... just no one picked up the phone, I waited for 5 minutes when instead of long beeps I hear the voice of an employee. But no, I didn't wait(
once again we are trying to sign up for routine vaccinations, the registry office says that there is no district doctor, they give 3 offices where kilometer
-long vaccinations have not been done yet.
nachmed does not answer the phone during working hours
: guys, how to get a planned vaccination for a child?
you don't write out edits yourself afterwards
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Валерия К.
Level 9 Local Expert
May 28, 2024
My daughter goes to the clinic. But the renovation has been going on since my childhood. In general, the staff are adequate and friendly. We are pleased to have an online coupon ordering system, but it does not work perfectly. You need to log in every time and does not always allow you to take a free ticket
There's just nowhere to park. Everyone there is cute, just tired. The people who work there - special thanks to them. They are trying to repair the polyclinic. The main attraction is the elevator))))
I stood in line for 3 hours, and when it was my turn, the office was closed in front of my face
at the reception desk, everything is even for you, I'm waiting for attention to be paid to me, and the aunt at the reception desk is sitting with a girlfriend on the phone, and also in the help window I am accused of having lost the certificate that they they can't find it, and they found it after 30 minutes
The clinic is terrible. We lost the card, we'll have to get a new one. The staff, as when in the mood (I'm generally silent about the help, it's impossible to talk) . I understand that the work is difficult and there are different patients, but you still need to restrain yourself. Pediatricians work as inconveniently and incomprehensibly as possible. Repair clinic has not seen for a long time.
A GOOD head physician has been needed for a long time. There are few doctors, there are a lot of children in service. There are even fewer good doctors. Incredible queues. There are often no doctors at the sites.
I can't get through to the reception! I hung in line listening to music for 10 minutes, as a result, no one answered! This is not the first time!Can you react somehow?
Хорошая поликлиника. Вежливый и отзывчивый персонал. Посетили кабинет травматолога и практически не ждали. В этот же день сделали рентген. Благодарность всем врачам !
Полная печалька. Талоны не взять. Половины необходимых специалистов нету. Очередь к врачу такая, что если ты пришёл без талона ты проведёшь там минимум 3 часа. Даже с маленьким ребенком. Всё что пациенту положено тщательно скрывается и каких-то талонов на УЗИ, ЭКГ, к логопеду, к неврологу приходится ждать годами или добиваться. Персонал тоже оставляет желать лучшего. Ещё молодые специалисты более или менее уважительно общаются, а старшее поколение такие хамоватые. Считают себя пупом земли.
The clinic is overflowing with visitors, it is simply impossible for certain specialists to enroll. The building is currently under renovation, but it is working