When will the management start monitoring the registry? It is impossible to get through during business hours, even when not busy! That is, employees simply do not pick up the phone. Or are they walking around somewhere? Especially in the evening. Today I called from 19.30 to 20.00 (when the workload is minimal), they never answered. And he won't get through in the morning. Well, during the conversation, one bitterness. People, if you are tired of working with people, CHANGE YOUR JOB!
There are a lot of nurses at the reception desk, one of whom works in the ticket window and one on the cards, the rest drink tea for 2 hours and allow themselves to shout at patients. Pediatrician doctors are rude, but as luck would have it, many try to really cure. ENT is rampant and can simply be kicked out of the office for not having previously taken treatment from a pediatrician-nonsense. The neurologist is good
At the beginning of the month, there are no coupons for ENT for the entire month of arrest! NO, EVEN IF YOU COME BY 7 A.M.!!!! How can a child get to a doctor? During the day, the reception does not respond to calls at all for an hour, she called all the phones listed. No one answers, they just don't pick up the phone!!! When will they finally put things in order at the polyclinic registry?!
Why do I need online coupons if, when trying to order, I write, call the reception desk.
You call the reception, we can't give you a ticket, because it's for online ordering. Come on the day of the ticket from 7 a.m. Why create these queues? Put things in order
And yes, pediatricians answer questions about the child's condition "To make it more fun for parents." professionalism✊🏻
The doctors are great, at least the ones they contacted are great! There are certainly not very good reviews! But the order in the clinic is better than in adult No. 1
The most terrible service at the reception, the child has an allergy, not only was they kept on hold for 10 minutes, there are no coupons at the end, you should have called earlier, call in the wake. month
The registration and coupon ordering policy is something.... You need to call from 7 a.m., otherwise there will be no coupons later. There is one neurologist working and it is not possible to get there before the garden. I was conducting an experiment on purpose. I came to the clinic and started calling the registry and how do you think what happened, that's exactly NOTHING. The receptionists are sitting quietly, there is no ringing phone sound, and I immediately have short beeps (as if busy). What is this all about????
Place according to the mood of the employees. But in general , they do everything perfectly for such a salary . Queues are annoying . But this is not the fault of the specialists). It would be much easier if they laid out the ticket, as before, on a separate table.
Good People work in this clinic, my daughter had pneumonia, was quickly diagnosed and prescribed treatment.Thank you so much to the doctors and everyone who works at the clinic, you are real Angels!
The clinic is just terrible , they snarl , they ate as they signed up to check their eyesight , well , it 's just terrible ,
The reception desk is a mess, they even earned 1 star.
As everywhere there are good specialists, so are those who are tired of work. Queues are a separate topic, as is the opportunity to order a ticket for an appointment, parking seems to be there, but it doesn't seem to be. Otherwise, it is a typical Belarusian hospital.
As the theater begins with a hanger, so the polyclinic begins with a reception desk, this is one side, but there is another. Of course, I want to say a lot. But I will say one thing....be a little kinder, you work with children after all. And this is your future too. No one canceled the boomerang.
I called an additional number, the call went through, but no one picked it up, then someone picked it up and immediately dropped it, now it's not available there. They must have picked up the phone so they wouldn't be disturbed☺️🤡
Everything is in the spirit of the beginning of the century. Both the repairs and the staff. I understand that the doctors are having a hard time right now and I thank them for their work, but they also need at least some equipment in their offices, a comfortable interior, etc. I'll only remember about the parking lot near the entrance. This is hell! Nowadays, all mothers bring their children by car or taxi. In addition, ambulances and other official vehicles are constantly arriving. And the parking lot is at a dead end! And you won't always be able to turn around. I'm not talking about parking spaces. It seems to me that the local authorities should try to resolve the issue with parking, instead of transferring registry offices, etc. Besides, the place allows. Finally, make sure that mothers with sick children do not catch stress here too!
The registry is just a horror, to call a doctor at home or order a coupon, you need to spend half a day getting through and it's not a fact that you still get through, like the beeps go well, no one wants to pick up the phone themselves, who sits at the registry can pick up the phone and not reset it or when I want then I'll pick up the phone Do you have a conscience for people?
In order to order a ticket in the morning, you need to call for 2 hours, there are normal doctors, it is not clear why they are sitting at all, they wish the best
Doctors, one name is doctors, there is only one doctor with a capital letter, this is Ustinovich Lyudmila Nikolaevna! There is no one else to turn to, no treatment to prescribe, no advice to give. Treating people more often than not as an empty place, especially the registry
The daughter was on the certificate of the ENT doctor Pashkevich E. O. for 17 days, during this time no analysis or smear was prescribed, treatment was reduced to flushing with phys.r., and instilling drops into the ears.As a result, he was hospitalized with severe pain and a temperature of 39. The hospital made the correct diagnosis and prescribed treatment.
Big, clean. I was with the child on Friday at 12 o'clock. There were no queues or long waits. They got an X-ray without waiting in line, and then went to the pediatrician. Doctors and honey.the staff is pleasant and friendly.
We were with two children at a reception at Shigaleva's today. She examined the older one, but refused to listen to the younger child. Here is such a "wonderful" pediatrician.
The work of the staff is extremely improperly formed. The phone is always either not picked up, or busy at the receptionist. The constant problem of finding a child's card
There are flaws in this clinic that spoil everything. Firstly, it is impossible to order a ticket for an appointment, despite the fact that healthy children have made a healthy child's day-Tuesday, when they can come for a routine check-up. But of course you need to order a ticket, and it is desirable to do this a month in advance, because on other days it is impossible to get through, either call day after day at 7 a.m. and get through only by lunch and hear that there are no coupons, call tomorrow, or go to take a queue at 5 a.m. It's not convenient for me as a one-year-old child at all. Although the girls in the registry are always very polite, I can't argue with that. Secondly, if there is no local pediatrician, then of course they are sent to another, who has absolutely no desire to examine the child, because this is not his site. Thirdly, I have long sharpened my grudge against our candidate of all sciences, surgeon Zaprudsky, who was published in the local newspaper, so he became a star. I've heard a lot of "good" reviews about him, but I didn't think that everything was really like that until I got to see him with my child.Rude, arrogant, never explains anything, just makes a diagnosis and goodbye. He won't recommend anything. And in addition, in my opinion, he doesn't really inspect it. Thank God that I didn't have to go to him with serious problems. But even for the most basic routine examination, there is no desire to go to him completely. I cannot and do not want to say anything bad about the other doctors and the staff of the polyclinic.
They work from 7, but they never picked up the phone at 7! It's just HELL to order a ticket from them! I can't imagine how parents who also go to work order!