Almaty, Al-Farabi Avenue, 19к2Бэтаж 8, офис 805
DeutschKZ
Directions
Abay
2 km
Nazarbayev avenue
196 m
Features
Credit card payment
Wi-Fi
Children's groups available
Groups for adults
Parking for people with disabilities
Ramp
Online classes
Language:german, english
Form of teaching:evening, remote, full-time, online
Age category:adults, children, teens
Payment method:prepayment, cash, payment by card, bank transfer, installment, cashless payment, online
9 reviews
September 27, 2024
Svetlana Kim is one of the best teachers I have ever studied with. Her lessons are always interesting and full of useful information. Svetlana is able to explain complex things in simple language, which helps me to better assimilate the material. She always selects tasks that match my level and helps in difficult moments. Thanks to her lessons, I have significantly improved my knowledge of the German language. I especially like that we spend a lot of time on conversational practice. I have become more confident in speaking German and am no longer afraid to make mistakes. Svetlana always supports and motivates for further education. I highly recommend this school and this particular teacher
See original · Русский
October 22, 2024
The organization is questionable. I bought 64 classes from them. Immediately from the first lessons it became clear that this was not a school, but just a consultation. The first two lessons were disrupted through their fault. I've been trying to get a refund for six months for services not rendered. They are being rude intelligently, not to find fault. I returned all the money through the court back in July. But I continue to monitor the activities of this "group". I met personally with 4 victims, among them both students and teachers.
See original · Русский
1
July 18, 2024
They encouraged me to enroll in these courses after my reaction to their advertising in insta. When persuaded, there was an argument that they say that within a month if you don't like something, you can refuse and not pay. Although the payment to them came from Kaspi Bank (I made an installment plan). When they connected me to the group, it turned out that this was not the first lesson. And I wanted to start from scratch))) they organized classes for me and another student with another teacher to "catch up" with the group. After a few classes, I realized that online classes were not suitable for me. I turned to the manager who informed me to cancel my payment and return the money to Kaspi Bank, canceling the installment plan. Meanwhile, the bank has reached the payment deadline for my previous installment, to which the payment for Deutsch.kz
A week later (!) after a lot of correspondence, they finally gave me a link to the form, filling out which I was supposed to get the cancellation of the installment plan. After filling it out, the refund to the bank should have occurred within 14 business days. However, nothing happened on the 14th working day. I started writing again. I was sent a qr code that I scanned, not the entire amount was returned, but 75%. Thus, the cost of one month of training was deducted, although I studied for half a month.
I still have access to the whatsapp group and I see that the teacher has already joined there.
See original · Русский
3