Very friendly staff, the receptionist did everything quickly and clearly, told
Nurse Olga is generally a super cool specialist (I didn't even feel that she entered the vein. As a person who does not really like these manipulations, I was delighted)
I was very pleased with the price ( almost 2 times cheaper than in another clinic counted )
And the results were ready after lunch)
Today I visited this laboratory for the first time on Semashko Street. I was surprised by the courtesy and speed of the staff service. In the evening, I went to the website and signed up for tests at a convenient time for me. When I arrived at the laboratory, the receptionist met me and quickly arranged everything and also issued a discount. Less than 2 minutes later, I was invited to the office to take tests. Everything is fast, efficient, and painless. It's just great. Thank you so much for your work! If it were possible, I would put 10 stars instead of 5.
After visiting such places, you no longer want to visit others. Everything is great: from the administrator, who greets you with a smile, to the specialists. The specialist was tactful and careful. I put a huge plus on the fact that I received the result even earlier than the stated deadline (within two days).
The staff is very friendly and helpful. Everything was done professionally and quickly. It is very convenient that you can select and order the necessary tests online before visiting the laboratory. Inexpensive, convenient and fast. Thanks!
Pros: the test results came very quickly (after 2-3 hours). Polite staff. A child is given a diploma for bravery!
Minus: the prices on the site are without the cost of materials, which is a bit misleading.
They donated blood to a child from a vein 1 time. There were positive impressions, starting from the cost of the allergen panel and from the work of the staff. The nurse took the blood well and helped distract her daughter. There is a table for children to draw. Several people were working at the reception. We are happy with the campaign.
I passed a large set of tests yesterday 01.07.24. The time of the finished results was 1-5 days on the website. Today 02.07.24 all the results are ready! Many thanks to the center for such prompt work!! Yesterday I arrived around 10-11 o'clock, there was no queue at all, they accepted immediately and took all the materials. The offices are located with each other and you don't have to go far anywhere, as is usually the case in an ordinary state polyclinic. The cost of the tests is lower than in other laboratories, which is another advantage!)
Considering that it was not the first time I saw an advertisement for your services, I decided to visit you. On a day off, in the morning, there is only one administrator and a nurse. I sat in line for more than 50 minutes (there were 2 coupons in front of me + 1 person who was already standing at the administrator's window). Once you launch an advertisement, conduct an analysis when there is a flow of people to the point, hire additional staff, print out brochures for people how to place an online order on the site to save time for people sitting with an empty stomach. Put a vending machine with bars, a coffee point, or as it used to be in blue, give people baby drinking purees and a barcode for a drink. Your location is far from the points where you can have a snack (only shawarma, but it is unlikely that a person who cares about his health will go on an empty stomach to eat shawarma), think about your customers. I definitely do not plan to return here in the near future, I hope these shortcomings will be corrected. The results of basic biochemistry were available after 4 hours.
You can set up analyses very quickly. A large list of services at affordable prices, such as standard and expanded, for vitamins. You can immediately choose complexes for athletes, for pregnant women, for age groups.
Friendly staff. Convenient parking.
I really like this laboratory, the staff is very polite, a qualified specialist who takes blood, taking into account that I can't see the veins, they find a way out and everything is fine. I recommend this laboratory, and everything is done on time and the result does not need to wait long)
You can put 5 points only for one girl who accepts an order for the provision of services in the window. It is rare to meet such a pleasant person who can communicate so competently and affably. Otherwise, everything is also fine, there was no queue around one o'clock on Wednesday.
Great lab! The price-quality ratio is one of the best in the city in my subjective opinion. Nice staff. A convenient website is also a plus. There is parking!
Thank you for everything. There is no queue, they work promptly at the reception. Clean and calm. Blood sampling is carried out by a specialist with maximum care and clarity. Yes, an important fact, a brother with a disability donated blood - a discount.
It 's a good laboratory. She helped us out at the most opportune moment .the staff is friendly.I recommend it! To all who work there, health and all the best!
Good laboratory, very friendly staff. I plan to take all the tests only there now. Everything goes quickly and painlessly. Only good impressions remain
There is a private parking. There are no queues (I was on a weekday morning). The tests are done quickly. According to prices, some are cheaper, some are more expensive than others.
Close to home, there are almost no queues. But when it happens, it's for a long time. One administrator often works in the morning and in order to simply pick up the tests, it is necessary to wait a long time until those who take the tests are processed. It is inconvenient that in order to enter the parking lot, you need to call to open the barrier.
The perfect laboratory. There is no queue, the tests were done sooo fast. The prices are just great. The variety of analyses is remarkable. + Permanent discounts on complex analyses. A separate bonus is parking
I took tests in this laboratory-I liked everything.There are no queues, friendly administrators, experienced doctors.sisters.I also recommend it because the prices are pleasant.
Nice prices, compared to other laboratories, and staff. I got the result of vitamin D very quickly, it was supposed to come within a few days, but it came in 3 hours.
There was no queue. Recommend 👍
The administration please take into account the moment that when the patient in front chooses the tests that he needs to take for a very long time and stops the whole queue , given that I was next in line for 15 minutes + , and I did not even arrive at peak time .
A good laboratory, the main thing is that you can book the time and the necessary tests on the NTH website in advance. I really liked it, and there is a parking lot of my own
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Anonymous review
November 25, 2023
I really liked the service, professional approach and comfort. The results were sent to the post office with an indication of the norm for tests. Thanks!
Pleasant and polite staff, there are Parking spaces, which is very convenient.
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Анастасия Ф.
Level 7 Local Expert
August 11, 2023
Everything is fine. In advance, I selected the necessary list of analyzes through the website and issued it. I arrived on the X-day. There were no queues, the administrator told me everything in detail, filled out the paperwork, and I went to the office to take tests. Everything is clean and good everywhere, there are shoe covers at the entrance. The staff is friendly. The results were sent by e-mail.
I recommend that you like this lab. Blood was taken from a vein quickly, without pain. The result was already ready by evening. The service is completely satisfied.
The work of the administrator leaves much to be desired. 20 minutes service for one person. I came on 10-24, left at 11-19. And then, it was very lucky that the girl from the treatment room came to the administrator's aid, so she would have spent even more time there, thanks to her, 3 more people were served, during all this time. The result: 4 minutes of analysis, the rest of the time is waiting for a very slow administrator to work. When I left: there were no free clothes hangers left, in fact, as well as seats. People were waiting for registration and payment at the reception. With such a speed of work, you can go to the state polyclinic, go in, queue for an hour and leave.
I am grateful to the girl from the treatment room for the speed of work, because it was not included in the plans to spend 1.5-2 hours for testing at all.
The speed of work of any laboratory is also important, because people come on skinny legs, or in order to understand this, you need someone to repeatedly faint?
I would like to express my gratitude to all the laboratory staff for their service!
Everything was polite, fast, clear, understandable. The test results were sent to the post office after 3 hours!
I want to leave my feedback about the work of the laboratory. I applied to this laboratory for the second time and was once again satisfied with the service. I agree with the previous opinion that the registration does not happen quickly, but the goodwill of the administrators smoothed out this whole long registration process.I would like to say a special thank you to nurse Elena (unfortunately I did not remember the patronymic), by a happy coincidence, this time she carried out the blood sampling. Both times she was interested in how I tolerate blood sampling, whether I feel bad - rarely have I been asked such a seemingly simple question. I didn't have time to answer it yet, as the nurse made a bandage for me and let me go. The fear of donating blood thanks to the staff of your laboratory is gone forever. Thanks again to all the staff.
This is not the first time I have visited this point
The ratio is 10 to 10
Staff 10/10
Specialists 10iz10
Waiting time is 10/10
Thank you for such a wonderful center and for such hard work of the employees
I am very unhappy with the visit to the laboratory. Being a regular customer, but recently disappointed. In the last two visits, well, the service is very slow, although there are not many people. On the penultimate visit, the result was not sent, I had to call to clarify. The girl didn't even apologize. And the last time the result came only the next day after lunch, although it always comes on the same day. But yes, there is a human factor, but after clarifying on the call, the man said that it would be accurate before 11 o'clock. Because of this, I had to cancel my visit to the doctor. I do not recommend it.
Today I took a set of tests here for the first time. The impression is mixed.
1) Firstly, the speed of registration at the reception is 1 person in 20 minutes. How's that? The older woman administrator works very slowly, it is not clear what can be done there for so long. As a result, you are late for work and there is a queue of several people who are also in a hurry. In general, it's a nightmare. Do something about it already, I'm not the only one leaving such a review!
2) I was not invited to the office to donate blood after registration, I stood for another 10 minutes, waited until I came up and asked. As a result, the girl doing the analysis was free all this time, but for some reason she wasn't going to call anyone.
3) The girl taking the blood could not find a vein, made empty punctures several times. Yes, my veins are deep, but all doctors have always found them the first time, so they are specialists.
In general, the impressions are mixed. If you are going to visit this laboratory, allocate at least an hour of your time to this task. That's how long I was in the lab, although I did it in INVITRO and SINLAB in 15 minutes.
Super, fast and apply a bandage instead of a patch, which means that after 15 minutes the place where the analysis was taken will not be visible on the hands. Awesome
A good laboratory! I made an order through the website, it took 2 minutes to complete and pay for the tests from the administrator. There was no queue in the morning. They were quickly invited to the office for the procedure. The medical staff is doing their job perfectly! The service left a pleasant impression. Despite the fact that the deadline for the analysis is 1 business day, at 2 p.m. on the same day, the results were already sent to the post office. I was pleased with the 20% discount on thyroid examination.
Probably the best prices in Minsk for tests! I especially liked the complexes with a 40% discount. They took the blood very quickly and professionally, I didn't even notice. The staff is friendly, there is a large parking lot. Now I will only go to you for the diagnosis of my health! Thank you.