A great place for a family vacation!
The food is excellent. The nature is wonderful. However, it's already boring for more than 3 days))
However, there is an aqua park!! The children liked it very much
A wonderful place to relax with children with the whole family! I really liked it!
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Джамбул Х
Level 7 Local Expert
February 11, 2024
Well done in one word! But as they say, there is still a lot to finalize the conditions. Wardrobe, changing room in the new outdoor pool, little space, stuffy, etc.
She lived in the 2nd building. Everything worked in the room, plumbing was in order, refrigerator, kettle,TV. A very comfortable bed. Polite staff. Rest is a joy.Separately, it should be noted the delicious cuisine, the variety of the menu, the presence of vegetables and fruits in it. And slides, skiing, sauna, walks in Borovoye will not let you get bored. Those who wish can improve their health. Have fun in the evening. And all conditions have been created for the children in this complex.
A great place to relax in winter, slides, a large children's playground with a stage, a bar, sun beds, a shooting game, a maze, etc. (although the ceiling is damp). There is a sauna complex with a swimming pool, a shungite room, a salt room, a hammam, a barrel. There is karaoke, a separate place for dancing. A large dining room, original but decorated. Standard and non-standard rooms. There are medical procedures.
The food is cold forever, just like in a regular canteen! They have nothing to say - it was very tasty! The second courses are always cold! Salads are all mayonnaise. The service in the dining room is terrible! The tables are broken through one, not all tables have napkins on toothpicks, in a word, chaos in the dining room, I did not like it at all.
They do not work without an advance payment, only SWIFT transfer with a large commission is possible from Russia. Payment via wallets using Russian cards is also not possible, they cannot name a Russian bank partner to the Kazakh bank Kaspiy
It's quite a decent place. The price tag has certainly grown, but there are quite a few alternatives with full board. Great food, entertainment and animators. Of course, the rooms and furniture have been received, but with such a frenzied turnover of visitors, they are still quite themselves.
The hotel is good. The room has everything, even a safe.
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Александр Коссов
Level 11 Local Expert
May 2, 2023
The water park was under renovation, so I can't say anything for it. Otherwise, everything is fine. And the staff and the cleanliness and the rooms and the food.
We were there for the second time and again we did not regret what we had done.😊
Unexpectedly, we found a wonderful place for ourselves ...)) We stayed with a family where two children, for exactly five days, received a lot of emotions - only positive ones. Everyone will find a range of entertainment to suit their taste and at any time of the day. The staff is very courteous, which is quite rare. Everything about the description of the institution itself is consistent (indeed so). The atmosphere, like nature itself, heals! We left the center just yesterday. I thank the center for already having them and having a great time, and I'm already thinking about doing a tour next year. Good luck to everyone!
Russian Russian sauna, hammam, salt and shungite cabins, charcot shower, and the most extreme is a Russian bathhouse with a bath attendant Damir, who invites everyone to a bathhouse with a shamanic tambourine....But not the "faint of heart"
I had a rest this year in July and August. I liked everything very much, but there were some restrictions due to the quarantine. Excellent food, clean rooms, awesome water park, good medical procedures, animators work all day, so entertainment for both adults and children. I advise and recommend it to everyone.
It's a lot of fun, simple delicious, homemade food in the cafe, a good water park, but the rooms leave much to be desired… Hard beds, a broken shower, a strange smell.
Everything is very cool, I liked everything!
The service is at a high level. The rest is worth the money, I really liked that they work on the all-inclusive principle, and you can also purchase goods or services (additional) using a room key card. It is very convenient that you do not need to carry a wallet with you. The food is delicious and satisfying. One of the disadvantages is that there is no beach area, but this is compensated by a swimming pool and an aqua park. We were very pleasantly surprised by the service staff, very attentive and responsive, it is rare to find such a service even for a lot of money.