The assortment on the website corresponds to the assortment in the store. The prices for spare parts are average. The repair shop is terrible. What you can handle on your own, simple repairs and maintenance are done carelessly. More complex repairs are scary to handle. Independently replace the consumables and carry out IT turns out not only cheaper but also FASTER and BETTER.
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Level 9 Local Expert
June 13, 2023
Very friendly staff, I bring my bike for diagnosis to this workshop. They will tell you everything and show you (without adding an additional one.services).
The largest bicycle parts store in Minsk, if there is something missing here, most likely it does not exist. I bought the parts, helped me choose, explained the difference and recommended what I should do in my situation. Everything is in a very polite and understandable way. No questions, 5 stars are deserved
Every year, it gets worse and worse... As soon as they became well known, they began to score on customers... There is no desire to address them anymore. There are companies that are less well-known. But the attitude towards customers is head and shoulders higher and prices are lower.
Good craftsmen. Fast service. A good choice in details. But the price of some positions is overestimated by almost two times. But I will go to the service.
I have visited this store many times, the store itself is good, but the workshop is an African service. In the middle of summer, I came to the workshop, I wanted to change the pads on my bike with hydraulic brakes, but I had a screw on which the pads are attached in the caliper, the master tried to unscrew the screw and eventually broke my caliper. They said, "come back in a week and a half, we'll put a new one," they took my phone number to warn me when they would have a caliper to replace, because they didn't have a spare at that time. No one called me. As a result, I was left without a bike for a month because of this "workshop". I have not seen such a deceitful and inadequate approach to work yet. The masters of the campaign are picked up from the street. The master to whom I gave my bike for repair shit on it (it was a little dirty) that it was cheap, although it's not and it costs like 4 of their bikes. It is better not to repair bicycles from them, especially if you have an expensive bike, the masters are only able to repair ashans.
Don't go there! There, the eyes run away from the assortment. And from the guys who work there, I was glad to see our cycling movement!!! In fact: the assortment is large, the employees are not from the street, but professionals, and the attitude towards the client is super. Probably the best bike shop in Minsk!
I haven't bought or repaired anything from them for 2 years. They really like to sell the replacement of the "connecting rods + chain + cassette" kit to those who are unable to determine the wear of parts (and most of them come to them). Sometimes they make mistakes, for which they receive such reviews and lose long-time customers.
like norms? I only went to get the bike lock, they helped me pick it up, everything is fine. one big THING: the store is located in the basement, entrance / exit is only by steps, there is a sense of irony.
The store is like a store, no worse and no better than others, more like a workshop. Sellers smoke a lot and the store stinks of tobacco like in a dumpster, there is no ventilation in the store, there is a basement.
A peasant of 45-50 years old works for them.. At the entrance, he sits on the left, knitting, etc. Small, balding, plump and very aggressive. He threw himself at me in the doorway.. He screamed his legs would throw up..
Background:
The axle in the rear hub burst. I took a picture of everything, sent it via viber. If you unsubscribe, come and we will do everything for you. I arrived, went to the cashier. Described the problem. He says go to this master (the peasant near the entrance). I came up, I ask to address you...? I don't remember anything further.. They didn't seem to have the right axis..
In the Xiaomi 365 electric scooter, a nut fell out in the fastening node, a new one was quickly picked up and everything was tightly screwed, treated with a sealant. I am very satisfied with the service!
Only here there are professionals who undertook to serve my planet , and did it very quickly , for which I thank them very much , I recommend this service to everyone , I am delighted !
An average store, there are good products!Most of the cheap brands produced in China and the Czech Republic! I was especially upset by the purchase of a tire made in the Czech Republic, it is very soft and it will not be enough for the season
A large selection of EVERYTHING is great, excellent, professional service for both the equipment and the client as a whole. I have not seen such a level of organization in such a sector in our country. 5+ to you guys. Keep the brand on and you will not be equal!... I recommend
I used to write a negative, but now I somehow realized that the guys are good masters there, well, they like to joke. I will visit them, I like everything, but they are almost always busy).
When you enter the store, you do not leave the feeling that you are superfluous here: they do not pay attention, they communicate reluctantly, they explain weakly, as if they are not interested in customers at all. The workshop, which is located right here, right in the store, is also creepy. The craftsmen are allegedly forcibly kept here and forced to repair bicycles. Well, at least there are some spare parts and you can buy them.
The chain rattled after the fall. I advised a retired mother how to get a good repair service. As a result, she arrived, they tried to sell her a complete repair for 130 rubles with the replacement of half of the bike. When she said that we would only remove the knock, THEY REFUSED to do anything at all.
As a result, I went to another repair there for FREE, they bent the part with a finger and said if nothing else bothers, go to your health!
PS They breed people for money, and if you are not a fool, they refuse to repair!!
There are a lot of positions on the site, there is a rather poor choice.The prices are slightly higher than the average for other sites.The courier's job is just disgusting.
As far as I thought this store was good, so much after contacting the repair service in this store, I now don't set foot there. I also left them 360 rubles, it would be better for more conscientious people to earn money from another service. Never in my life, as in the service, will I go there anymore.