I do not recommend cooperating with the organization. I will give you a good example: a jack for a truck was purchased, when it was necessary to use it, it was inoperable and could not perform its functions, when contacting this organization, it was replaced with a new one. I had to use the replaced jack again a year later, it again failed to perform its function. When contacting the organization again, the replacement was refused, since the warranty period expired. The organization sells low-quality products and is not responsible for them.
Huge showroom, courteous staff. I didn't expect to see such a large assortment of everything. Someone may not like the location, but there are no problems with parking. I recommend
I do not recommend cooperating with the organization. They ordered a position, took 100% prepayment, and when it was time to receive it (in a week), they said that this position was not in stock and was not expected. How can you trust such an organization?
I am very disappointed. I am disappointed with the service and warranty service. I was tortured for two weeks and couldn't open the compressor to look for a breakdown. I had to pick it up and do it myself
A great company, with a huge range of products on automotive and near automotive topics. Competent managers will give good recommendations on products. I recommend this company.
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кирилл з.
Level 4 Local Expert
December 1, 2024
In principle, everything is normal. A serious place. And a lot of delicious things right in the office. Paradise for the male part. 4 only because of the district. Roads are slag. There are a lot of confusing turns, just get lost
Incorrect information on the site. I wanted to buy a product, but it turned out that it was custom-made. Why can't I write under the product picture (like many other sites) that it's custom-made. Unfortunately, after a 10-minute conversation with the manager, I was unable to convince him of this. The fact that the product is in Moscow is considered to be in stock. Have a good shopping, but not on this site.
It is better to get to Korvat72 by car. The place is quite remote. Everything you need can be purchased on the spot. There 's a warehouse there .Or order through the website. Excellent advice, any form of payment.
Terrible approach to people. There is no guarantee. Nobody knows anything. All the time you need to call yourself and clarify everything. Initially, they said on the phone that they would look at it on the spot and sort it out. As a result, they were sent somewhere. And for several weeks no one says anything. I don't recommend it
A great place to buy something. I took Jeta Pro Pistols for painting, and some milling. Everything was explained and shown. Excellent staff, and the prices are adequate. I take it only there.
I buy keys and equipment for my workshop here. A good assortment. There is always an up-to-date warehouse on the site. If something is not available, it will be delivered from Moscow in a couple of days.
I recommend.
A terrible approach to everything. I ordered a hub head for Suzuki jimny
They said they would bring it. The order was not fulfilled (although they could have warned). Managers do not call back, you constantly need to call to find out everything yourself.
A good store, we ordered a repair kit for the tire fitting, everything came up, it was delivered on time. Special thanks to manager Egor for his help and advice.
Well done, the quality is on top, and the prices are not taken from the head, everything is inadequate, and they enter the position, in general they are customer-oriented
Everything is fine (almost). The order was accepted, everything corresponds: price, availability. The delivery was disappointing. The man was very nervous, he did not know where to go and after several explanations he stopped contacting. Is he embarrassed to call back and clarify where to go? I have to call him back, but I think he left altogether and he doesn't give a fuck about your delivery. I ordered a nordberg jack.
I have been a regular customer of the Ducon company for more than a year and finally decided to leave a review about the work of the staff of this organization.
I can say with confidence that there is no better company on the market right now.
The assortment is huge! There is everything from bits and heads piece by piece, to industrial paint chambers on order.
I am in Luninets myself - delivery of large equipment in the shortest possible time (I bought lifts when it opened - we arrived the next day and immediately mounted, now I bought a tire repair kit before the season, the same delivery was done every other day.)
I periodically contact about special tools and related equipment, they send everything by a transport company (for an affordable price) and as a rule, a lot is available - a day or two I am a courier already in place (most competitors have everything on order and prepaid.)
I also want to note the range of the company, they try not to offer any kind of "Chinese" but still offer decent brands (KingTony, NORDBERG, Jonnesway, M7, AE&T), believe me, in choosing a tool - a MISER PAYS TWICE, I also got acquainted with such a brand as MASTAK (Taiwan) - I was very pleased with the quality, I recommend it with confidence.
and finally, a very comfortable website and staff approach, sometimes I order through the shopping cart, sometimes I call or write to the manager, in all cases everything is clear and to the point. I definitely recommend this organization as a reliable supplier of equipment and tools! Thanks to the Ducon team for their well-coordinated work and quality of service.
A huge selection of tools at good prices, close to the ring road, if you go by public transport it is not very convenient to get there. In general, everything is fine.
Sales consultants provide high-level service. It's a pleasure to work with such people, you want to buy in such stores.
From what can be improved: add pointers after the barrier.
There is a very large number of tools in the store where you can touch, feel, prices are cheaper somewhere, somewhere more expensive, the main disadvantage is the location
I consistently visit the guys for tire service at least 2 times a year.
of the advantages:
- the price is always according to the price list (well, there have never been any additional services / detection of mythical screws in the wheels, etc.)
- polite and competent staff
of the cons:
- they take money for their services))
I ordered an item that is in stock, as a matter of urgency. After the payment, it turned out that he was not there. It's been a week, I'm still waiting.
We ordered tire fitting (AE&T M-221B (220/380V) SUPERCHARGED AUTOMATIC) and balancing (DST920B (220V)) machines. The prices turned out to be the most profitable. Manager Maxim helped a lot with the choice of the manufacturer's company and, accordingly, the model of the machines themselves. We delivered it, it was delivered a day later than promised, but we were previously warned about the delay. The equipment works perfectly. It's a pleasure to work with professionals.
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Aleksey Stefanenko
Level 12 Local Expert
December 5, 2022
The products do not match the description on the profile site. The staff is not competent, rude.
Hello everyone!!!))) For those who read reviews!!!))) Important information!!!))) I want to share about the company "Ducon". I personally worked for the company for 2 years as a sales manager. Guys: Maxim and Alexey always do what they can to maintain the positive status of the organization and always try to do it right and on time. Understand that they work with a diverse client base, and these, as it turns out, are not always understanding and adequate people. There are many reasons beyond the control of the guys: the hired driver's car broke down - he did not bring it on time; the goods were delayed at the border - the delivery time to the warehouse flew off; the plant increased the production time of the equipment. Not every client is ready to treat this with understanding. During the entire existence of the organization, there is not a single customer to whom the goods have not arrived!!! We are constantly working with clients: everything is always under control (all nuances are discussed immediately). Personally, I wish the guys SUCCESS and PROSPERITY. P.S "why am I not working anymore?" - family circumstances, it's simple)
Good day! Thank you very much to Egor for the competent advice and quick delivery of the jack, which was not available anywhere in the republic! Saved my skin from the indignation of VIP customers! I approve, I recommend it myself, I'm sure I'll contact you more than once ;)