Душанбе сити
59 reviews
December 23
The bank is disgusting. All transfers have to wait several days for the transfer to be credited. The transfer must be instant, as in all banks. The other day, they sent a transfer of 4520 somoni, but I received 38,898 rubles for savings. One-to-one with the services should have passed at least 42,000 rubles.
What kind of course is this?)) It matches with the course in your app.
And most importantly, no one is responsible for this.
I will definitely recommend everyone not to use the services of Dushanbe City.
ONE DISAPPOINTMENT.
YOU ARE RESPONSIBLE. BECAUSE PEOPLE TRUST YOU.
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September 13
The most terrible "bank" and wallet.
1. The call center cannot be reached.
2. The system constantly crashes when it is waiting for your problem to be solved on the spot.
3. VERY slow maintenance
4. Employees don't know, they can just say it won't work to solve your problem when you ask to call a manager or someone else he solves. Wouldn't it be easier to train your employees or let the caretaker control their work?
5. The employee can just leave the place and that's it. And you wait like a fool and he may not come, then it turns out that he has some kind of business????
Nonsense and not a company!!!!
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13
October 28
The ATM seized my card, calling the company, the operator said that I would be able to pick up the card within two calendar days. After these days, I called the company where they told me that I could pick up the card by driving to the stadium in the office. But the card was not returned to me, saying that it had not been received. Why do operators give false information about what kind of ATMs you have: if there is no money in them, then they withdraw the cards?! There is not enough evil! The offices are a mess!
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2
July 6
DO NOT CONTACT THIS DUSHANBE CITY BANK!
I AM A CLIENT OF DUSHANBE CITY, A PERSON TRANSFERRED MONEY TO ME FROM A CARTY ESCAT AND 1 PERCENT COMMISSION WAS WITHDRAWN FROM HIM, AND THE AMOUNT WAS RECEIVED AND MORE THAN 1 PERCENT WAS ALSO WITHDRAWN FROM ME, I CONTACTED MY BANK AND THEY REPLIED SUCH RULES...
DO NOT CONTACT THE DUSHANBE CITY BANK AT ANY TIME AND DO NOT REPEAT MY MISTAKES, BE CAREFUL
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6
3
September 17
A terrible bank, no one wants to solve the problem. Dear management, I ask you to deal with the quality of your employees' service. And especially in the quality of their knowledge in working with clients. It feels like we owe it to your employees and your bank.
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10
October 2
There is no money in the terminals 7 kilometers away, there is a kind of terminal, but there is no money and why such a bank? What a wonderful machine! on the Internet, the course is 113.9 and on the map comes 112.5 why do people do this, we are surviving!Today is October 2, 2024
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4
1
September 6
Why does your system and the cantor not respect customers write a false number of the call center in maps and on the Internet the number of the call center and Vacap are false. There are already enough customers, but you already don't care who and how. You should be complained to the prosecutor's office for the false number of which Jacob is the operator. not when ani is not working.
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6
May 3
I would like to express my deep gratitude to the customer service manager Ozoda Rakhmonchonovna says that a person loves his job. I have never met a more welcoming, interested, attentive, sympathetic and competent bank employee. He does everything quickly, clearly, and answers any question in detail. A very nice girl.....
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1
3
July 18
I got into a situation with an erroneous transfer to the card. I found a VKontakte group of the bank, quickly found out everything through the chat and fixed it. I am very pleased.
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1
2
May 31
I transferred money from Russia to the wrong number, for two months I have not been able to get through or finish writing, SMS has not been answered for the last time. I do not know what to do and who to contact, they do not even want to return the money back, they say it is impossible
without a reason. howl for
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7
1
July 22, 2023
Dear Head! It's the 21st century, yes, you have a coupon dispenser installed, which just stands and gathers dust, so to speak, for beauty. Its functions at the entrance are performed by security guards. Saturday 3 operators work, they are in no hurry, and people are kept outside in 40gr heat, doing their job with such monotony that it seems the operator is a novice (although a slave, as he said 3 years). And he asks for money for the identification of the card. WHERE DOES IT SAY THAT IT IS PAID TO GET A CARD OR GET IDENTIFICATION FROM YOU?
No bank allows itself to do this, do you pay your employees little? Or is this your tip? I am very dissatisfied with your bank's service, because it is in your hands to change and train your employees. Don't forget, you are providing a service, and what is it like for you now? Being the first does not mean multiplying an ATM, handing out cards, becoming the best - it means improving your service! I do not recommend the bank DUSHANBESITY
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18
November 22
I wanted to cash out money, I took 1 percent. What a joke if a person ..
It's better not to use this peg...
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1
1
October 2
Zero attention to customers!
The most indifferent in customer relations and customer service
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4
December 20
The worst bank in the country will never solve your problem remotely, and the problems are due to the bank itself.
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October 3
I constantly send money home by phone number. Today I sent money to my wife, the money did not arrive. We waited for half a day, it turns out that another card number is indicated there. In short, money is in the air. A refund is also not possible
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2
March 31
I transferred the money to the wrong number, I have not been able to get through or finish writing for 8 days. They don't pick up the phone, they don't answer the SMS. Although the money should have been returned within 3 business days.
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9
December 7
Cheat when translating shows one when translating less is being translated
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2
September 20, 2023
They sent money from Russia , by phone number , got the wrong number , messed with the owner of the room and the hostess says that her card did not happen at all how can it be ? I wanted to call from Russia by phone number, the company number is not in the zone, what to do, please help!
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9
1
August 28
Vapshe trubkara does not take money back, does not give it back, I do not recommend it
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3
September 12, 2023
I transferred money to a number that doesn't work! I can't get through or finish writing. They don't pick up the phone, they don't answer the SMS, I wrote an official letter! Although they are obliged to cancel the transfer and refund the money! Where is the management looking?
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9
October 26
The money sent will not be able to receive the receipt code there is no money
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1
July 27, 2023
I transferred the money to the wrong number, I haven't been able to get through or finish writing for two weeks. They don't pick up the phone, they don't answer the SMS. Although the money was supposed to be returned within 8 days. Where is the management looking? What kind of negligent work of employees?!
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12
November 20
Terrible relationship with customers, the call center cannot be reached
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2
November 2
I can't get through to the operator, the service is terrible.
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3
December 9, 2023
Hello. I have read various reviews about DC Bank that the money cannot be refunded, but the money was returned to me by mistake. Thanks!
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3
1
January 16, 2023
Dear leaders of Dushanbe City, shame on you, you have ATMs constantly without money or in repair, but your representatives have money for 1 percent you will have to pay 2 times both in khurosone and in Dushanbe
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10
2
October 18, 2023
Аз хама банкамате дар хает истифода бурда ин душанбе сити да Гух бакор намебиод ягон вакт пул надора
5
March 10, 2023
There's always a long queue. They work very slowly. Many issues cannot be solved. Just to change the phone number, I came 2 times, stood in line for several hours and the result is 0.
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5
1
February 21
Hello, dear managers. The machine for issuing coupons does not work, it stands right at the exit, it really interferes! If you can't clean up the department, make room! Akhmedov E
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3
December 15
A very terrible bank 👎
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1
October 3, 2022
Dear Dushanbe City company. I ask you to take your calls faster, faster and so your phone is always busy, do not take calls. Please answer or write another phone number.
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15
1
February 23
In Dushanbe City, there is rarely enough empty money in an ATM
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1
February 18, 2023
Dear management of the bank, maybe it's time for you to send operators on duty on weekdays to trainings? They rudely answer the phone and do not fulfill their duties
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6
December 27, 2023
Support is not responding. Does this bank work at all?
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5
June 18
I can't get the money
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1
September 24, 2023
A good bank and very convenient
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4
July 24, 2023
The worst system! How do you even exist anymore? It's high time you were shut down!
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8
February 18, 2023
Dear Employees, at least answer the whatsapp, do not answer at all, do not even pick up the phone
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5
January 9, 2021
Woryyyyyy 😤😤😤the staff of the call center will not be able to give accurate information and how to trust them 🤔🤔🤔 so I do not recommend!!!
There are a lot of complaints about this bank, someone wrote off money, someone else lost money from the card, I do not know how to trust them. That's how people think before taking a card from them, think carefully...
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13
1
January 5, 2023
Dear Tajiks, do not use this card, this bank *** they do not take the phone from the opera center, if I take it, it does not solve the problem, they always steal money
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10
January 19, 2022
I made a mistake when translating and contacted the operator
, they quickly helped me. I recommend it! thanks to the operator for the timely
Providing assistance
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2
6
March 4, 2023
The system is very bad in Kolkhozabad there is no money at any terminal
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3
December 13, 2023
More than one body is not responding
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3
December 27, 2023
Operating mode 0
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3
March 28
It is very difficult to find money in ATMs
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February 17, 2021
Assalom alaikum dar terminli nohiyai panchakent chamoati suchina pool moned yak umr pool nest pool griftann ba Hulk mushkili kashidos tashshakur!
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5
3
October 17, 2021
How does the bank guarantee the safety of money on the card? The bank responds that the money was withdrawn from your card by a hacker. How do I get my money back?
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12
3
November 9, 2023
Can 't work
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3
September 27, 2023
The worst bank
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3
February 15, 2021
They can't withdraw money, restrictions say. And to register, you need a code, and the code is sent for a very long time. No wonder they call us chocks! in general, there is money but they can't withdraw it
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8
2