Dear multidisciplinary center of oncology and surgery of the East Kazakhstan region, I am grateful to you. To the medical staff sitting at the reception, to the Department of gynecology , Mammalogy oncology, its head Serik Bazenovich. I would like to thank the head of oncology. But there is one thing to note. I live in Zaisan district. I'm registered for Oncology from April. Very good treatment, surgery. But in three months I had to come for a full examination. On the other side, the cancer has come out and there is no metastasisto check it. Today I came by taxi to pay 10 thousand for a taxi, now tomorrow I will return by paying 10 thousand more. When I arrived, I spent 2-3 minutes with vrach, my analysis was examined, and I was given a referral for a complex ultrasound. Now I mean that there is a place for the transition to an ultrasound only from 14.11. I arrive at 29.10. I'm going back today because I live in a remote settlement and I have to come again at 13.11. I hired an apartment. For the same 3 minutes, I drove a long way to the destination. On the way here there was a car accident . Then this time I just came to register in the same direction. Here is my application to the oncology center: when we make an appointment with the receptionist ( acceptance of applications), the oncologist will tell us if they can get to the вetta ( registered patients), if they call them to patients who have previously undergone surgery and received treatment. It turns out that to register for ultrasound, PET CT in Semey, Astana, Almaty, you need to arrive 10 days in advance. Uncomfortable situation for those who, like me, come from a distant settlement. "I'm sorry," he said. Now, when they say that we are praying, I must come to Ust-Kamenogorsk in vrach and get a ticket there ten days ago. "I'm sorry," he said . Then winter is coming and I live far away . I'm going out with takst. Because it is not possible to travel by bus. Glubokoe , Shemonaikha, Ulan, etc.from the nearest side. they were not near enough to go back that day. For example, I wrote to vrach's reception at 28.10. By car there was an accident on the road leaving 27.10 on the road. This happens often. It was with me. I was alive, but I went back and changed the deadline for going to vrach. If there is one suitable situation for patients living far away. I don't want to hurt you, but I'll make some changes." Many thanks to the head of the general oncology center, who heads the institution. You are watching everything and it is noticeable. You're making a lot of changes. You are doing major repairs. In general, you create excellent conditions for patients. Very large-scale work is underway. The bolnitsa was clean inside, the double chamber , the staff, the vrachs, the catering were all wonderful. The medical staff at the reception has a good attitude to patients. It is difficult for those who come from a distant settlement to go further. The treatment that will be carried out will be carried out immediately after the arrival of the procedure, and the preliminary registration will tell you what kind of treatment will be carried out. The conditions for patients arriving from Ust-Kamenogorsk or from the surrounding areas of the city are good. And it's hard for us. I went through this today. I work. The bulletin must be opened again again.
"I don't know," he said. "I'm sorry," I said. Thank you
I have no words, I am delighted with the medical staff, the doctors, the nurses, especially the very tasty and affordable price in the Altyn Orda restaurant
It needs to be improved, the corridors are very long, people with limited mobility walk hard and for a long time, there is a shortage of elevators and lifters.