Eco-Service
202 reviews
October 1
I have been looking for a reliable company to repair my coffee machine for a long time, and Eco Service exceeded all my expectations. After trying different services, I was disappointed, but here I was greeted with a friendly attitude and a high level of professionalism. The masters explained what the problem was and suggested the optimal solution. The work was done quickly and efficiently, and now I'm enjoying my favorite coffee again. I recommend Eco Service to everyone who appreciates reliability and quality!
See original · Русский
October 1
I would like to note the professionalism and efficiency of the service specialists. They are always in touch and ready to answer any questions that arise. They are also pleased with their accuracy and cleanliness when performing repair work. I recommend this service to anyone who has encountered problems with their computer. Here you will be helped to solve any technical issues quickly and efficiently.
See original · Русский
September 4
I want to share my experience with a computer repair specialist that I recently came across.He not only fixed the main problem, but also offered several recommendations for optimizing the system. He was happy to answer all my questions and explained what actions he performed, which is very important for understanding the process. Overall, I was very pleased with the cooperation. I recommend this specialist to anyone who is looking for a high-quality and reliable repair!
See original · Русский
October 18
I absolutely do not recommend handing over a wristwatch to this service for maintenance, and that's why: I brought here a mechanical watch worth 170k for a massage.
After paying about 30k for cleaning and lubrication, I got the watch back. The clock began to rush by 1 minute a day. It doesn't matter, because there is a warranty period. Having handed over the watch again, I received it a week later. This time they were 1 minute behind. I handed over the watch again. After receiving them for the third time, I saw dust under the glass. The issuing officer volunteered to blow the glass himself, because the master was no longer there at that time. And, the most interesting thing: a month after professional cleaning and lubrication, the watch began to crunch at the factory. How is this possible?!
After that, I handed over the watch to a specialized watch repair center (compared to an eco-service that "knows" how to repair everything in the world), and received the conclusion that the watch inside is dirty and with chips... The craftsmen were very surprised that the watch was only after professional maintenance.. "Thank you", eco service!
Conclusion: I doubt that any work has been carried out at all. In addition, the craftsmen do not check the progress of the clock after the completion of the work. And it seems to me that they do not know how to set the exact course at all, since I handed over the watch there 3 times in a row.
Take pity on your watch, especially if it is expensive, and find another service that is specialized.
See original · Русский
October 1
Good electronics repair service. We did everything quickly and efficiently. The staff treated the work responsibly. The price is decent. I recommend it to everyone!!
See original · Русский
October 1
I recently applied to the Eco Service company to repair my washing machine, and I was very pleased with the result! First, I read the reviews and decided to take a chance, because they have a good reputation. The masters arrived at the agreed time, quickly identified the problem and offered several solutions. The prices are quite reasonable, and the quality of the work is excellent. Now I recommend only Eco Service to all my friends!
See original · Русский
1
June 4
I gave the scooter for repair on Saturday, on Monday the master calls and says that everything is fine with the scooter, you need to replace the pads, replacing the pads will cost 28500 tenge. The cost of the work stunned me, I paid less for the replacement of the pads in the car. I call another repair service, they say that the replacement of the pads on one wheel is 3500 tenge, along with all the tuning work that may be needed. I call Eco-Service, I'm interested in what's going on, I ask for a calculation of the cost of the work. They tell me to take the scooter then. This is despite the fact that the site indicates that repairs are done in one day or for free, it took from Saturday to Monday clearly more, and that if you find a lower price, we will make a discount, what discount, even refused to comment on the price difference.
See original · Русский
2
September 2
A normal electronics repair service. We did everything quickly and efficiently. The price is acceptable. I'm writing from a refurbished phone. I definitely recommend it!
See original · Русский
June 14
This service center does not have any masters. On June 14, 2024, the craftsmen were called to diagnose the dishwasher, so upon arrival they requested 30,000 tenge for the replacement of the aquastop hose at its price of 45,000, both prices are overestimated tenfold. The stated problem was not eliminated, it was recommended to install cheaper equipment, which, if broken, can simply be thrown away, as well as to install a stabilizer that will eliminate all problems with household appliances. It is very sad to encounter such masters. I do not recommend contacting this service center, the prices are terribly wild, the service is about nothing!!! In general, some kind of quiet horror!!!
See original · Русский
August 20
The company promptly accepted my smartphone for repair. My xiaomi was repaired inexpensively, the staff is good and friendly. I was satisfied with the renovation
See original · Русский
1
June 17
The air conditioner suddenly broke down. I ordered a diagnosis by phone on Saturday. They promised that the master would contact you in the morning on Monday. I didn't get in touch. I called again, about 3 o'clock in the afternoon, they told me to wait, I waited for an hour and a half - to no avail. And I called the center again. I was never contacted. Since my wife and I work from home, air conditioning is very important, and thanks to this company and the heat, I lost my working day
See original · Русский
May 28
I do not recommend it . People are not responsible for words and actions . From the "master" to the boss.
But they take the money normally with a margin and without any guarantees for the work done.
They were making a gas boiler, and for three weeks I can't wait for either a letter of guarantee or clear answers from their managers.
Once again, I insist - do not contact and you will have peace of mind
See original · Русский
2
August 15
The repair of the scooter from the moment it was picked up by the courier to receipt was 2 months. As a result, a controller was made and the camera was replaced, it did not cost cheap more than 100 thousand, I brought it with one problem, but the charger was cut off and one of the headlights stopped working after this service. I do not recommend going to them to repair scooters. Maybe they repair other equipment well, but with scooters it's a disaster
See original · Русский
1
March 16
They quickly repaired my phone and did it efficiently. The staff was very polite and professional in doing their job. I was very satisfied with the service and recommend this service center to anyone who needs to repair devices.
See original · Русский
5
1
November 8
I was repairing an e-book. The consultant listened carefully to the reason for the request. Within 3 days, the cause of the breakdown was found. The master called and announced the repair price, and upon completion of the book's firmware, they said that the book could be picked up. Well done, well done, thank you.
See original · Русский
September 2
I contacted this company with a request to fix my computer.The staff was polite.We did everything in a short time.It is located next to the house, it takes only a couple of minutes to walk.The payment was taken as agreed .I recommend it.
See original · Русский
April 9
I applied to this company to repair my computer and household appliances. I was pleasantly surprised by the quality and speed of the services provided. The staff took a professional approach to the task
See original · Русский
3
May 10
I put the phone in for repair, everything was fixed in a short time, efficiently and inexpensively.The staff is nice and polite.The service is located close to home, affordable and fast.I definitely recommend it.
See original · Русский
October 15
HORROR , there is no service.
Feedback 0
I called myself and found out about my laptop.
Instead of the stated 3-4 days, they repaired it for 2 weeks ...
They replaced the matrix with broken pixels and refused to change it... Now it was given a discount for the next breakdown 🤦
And why would I NEVER GO BACK THERE
See original · Русский
July 14
the phone broke down, I contacted this company, they helped me quickly and most importantly reliably, the employees are polite, the phone works, I am happy, I advise!
See original · Русский
June 17
We handed over a food processor for repair, which immediately after the warranty began to make a lot of noise. It turns out that one part was poorly fixed inside and therefore such sounds. Given the breakdown, the craftsmen quickly made the device and gave it to us. Thanks!
See original · Русский
June 12
The breakdown of the gas stove always scares me, because the connection to the gas. We never try to fix it ourselves, we contact this service, because the masters are pros. This time, everything was also repaired quickly and we are not worried about safety.
See original · Русский
April 6
On January 23, the DJI drone was handed over, after the fall the sensors reacted falsely, this center said they could fix it, or if it didn't work out, they would be replaced for double payment. Twice they sent me messages with the text that everything was ready, I came and tested absolutely no changes, both did not work and continued not to work. As a result, today is April 6 (two and a half months have passed) they did not fix or replace the sensors, just wasted time, I do not recommend...
I asked them to print out the diagnostic results and they said that this is a paid service, that is, they literally did nothing and also wanted me to pay them something, just There are no words.
See original · Русский
3
May 11
Great company!! I applied to repair my computer. Everything was done quickly and efficiently. The staff treated the work responsibly. I recommend it to everyone!!
See original · Русский
July 31
We used the services of repairing the hob. I liked that the master really arrived promptly. The repair itself is also of high quality.
See original · Русский
September 3
I never thought there was such a service! You guys are THE BEST! In four points, you did not undertake to make a speaker on my Cubot Quest, you did it and did it during the day! I am very grateful to you!
See original · Русский
July 19
I applied here for the computer assembly service. I picked up all the spare parts myself and the craftsmen assembled exactly what I needed. Thank you guys for the professionalism and speed of work!
See original · Русский
July 4
I have been contacting the guys with all questions for several years, they are able to repair any equipment. There has never been a time when they could not cope with the order, everything is always on top
See original · Русский
August 31
It didn't work out for me, I took the scooter for repair. The masters don't come out. All through the girl at the reception. As a result, the scooter was kept for a day, they did not call, they did not fix it because they "did not find a breakdown." I just wasted my time.
See original · Русский
1
August 9
We quickly and accurately fixed the problems in the phone, without taking a penny. You rarely see this nowadays, but the guys are professionals, they don't talk nonsense, but everything is to the point. 10 out of 10. Well done!
See original · Русский
1
May 19
I called up, discussed all the details of the repair with the master. They announced one price on the phone, and on arrival it was exactly 2 times higher, apparently believing that the client would not refuse. I strongly do not recommend this workshop.
See original · Русский
September 15, 2023
В последний раз обращалась в данный сервисный центр в прошлом году со своей стиральной машиной производили замену помпы и мотора нагнетания сушки,все отлично функционирует до сих пор, гарантию предоставили,цена меня устроила.Решила вновь обратиться в Eco-service, теперь у меня начались проблемы с моим ноутбуком,экран поплыл.Вызвала курьера, сами забрали, сделали диагностику и произвели замену, по срокам чуть дольше оговоренного раннее, но это не критично! Я очень довольна работой ваших ребят. Спасибо!
4
December 26, 2023
A very unpleasant organization. Their field of activity is not the repair of household appliances, in my opinion, but the divorce of people for money. The announcement states that calling the wizard and diagnostics and calling the wizard are free. The fact that if the repair is refused, the call becomes paid, the dispatcher says at the end of the conversation, lowering the tone and patter. Not for you, for the record. The master arrives, begins to fill up. From the initial price on the site, the amount increases three times. You refuse, offers come in past the office, but cheaper, you refuse again. Then you are required to pay for calling the master. They let you listen to the recording. The crisis manager is swearing on the phone. I did not pay them for calling the master, as indicated on their website. The fact that the dispatcher says something on their record does not mean that I have to pay, because my consent is not on the record. And best of all, just don't contact them. Save your nerves and time.
See original · Русский
9
1
May 10
The website says that after the application, the master will arrive in 30 minutes.
I left a request for a dishwasher repair at 10 a.m. and called a couple of times during the day with a reminder, they said to wait, the master would dial in an hour.
It's already 19:15 on the clock, no master, no call with apologies.
I wasted my time, canceled my business, and sat waiting all day.
They would have said right away, I would have found others on the same day
See original · Русский
3
March 4
Without responsibility.
When calling, the amounts are called by some, upon arrival and inspection, others are called, well, this is tolerable. When the master calls one amount, and then they report that the master made a mistake and the service will now cost twice as much, this is already rudeness. They do not fulfill the terms of the service agreement. Even when returning to before the services are performed, they are returned in the same condition (not completed). Below are photos of one of the services (full vacuum cleaner cleaning with disassembly) worth 10,000 tenge (it is cheaper to wash the car completely):
See original · Русский
4
July 12
a very good company, very good specialists. Everything was done quickly and cheaply.
Recommend
See original · Русский
July 14
The season has just started, and our lawn mower broke down. They brought me here and took me away the next day. They worked well and the equipment is back in service.
See original · Русский
March 24
Excellent service center, TV repair is done quickly and efficiently.The staff approached the task professionally, all issues were resolved promptly."
See original · Русский
2
June 28
A specialist from the eco-service was called to install the TV with a bracket on the wall. We have already applied and knew that the work would be done efficiently.
See original · Русский
May 8
Here we have set up the installation and configuration of the TV on the outboard. The master did the job perfectly, and quickly. I recommend contacting here. Thanks
See original · Русский
1
July 4
I was putting my computer in for repair. It was repaired in the previously agreed time, the quality is also excellent. The staff are polite and competent. I recommend it!
See original · Русский
March 19
A great store to fix electronics, buy a charger or headphones, my protective glass with a matrix broke, they did everything for them in a couple of hours, changed the matrix and put a new glass. I was satisfied with this store. I will continue to go here
See original · Русский
3
1
March 19
Competent staff. The phone was repaired in the shortest possible time. The service is at the highest level. And most importantly, they work for quality, not for time! I definitely recommend it!
See original · Русский
2
September 6, 2023
Не заказывайте у них ремонт стиральной машины.
Видимо, eco service сотрудничает с разными компаниями по починке бытовых приборов, к нам приехал мастер из remstiralmaty.kz
Диагностика длилась 1 минуту, озвучил цену 58 тысяч. Озвучили мастеру что для нас это дорого, после чего он предложил за 35 тысяч в обход компании. Это все равно оказалось дорого + смутило что цена озвучена такой короткой визуальной диагностики. После нашего отказа от услуги, мастер начал уверять нас что везде будет конечно же дороже и потребовал 5 тысяч за выезд. На сайте eco service и remstiralmaty.kz указано что выезд и диагностика бесплатна, при звонке нам также не озвучили что при отказе от услуги выезд стоит 5 тысяч.
Мы начали ругаться и его аргументы в виду того что «потратил бензин», «стоял в пробке час» и «вообще никто бесплатно к вам так не приедет» нас нисколько не волновали. Почему этот человек должен зарабатывает такие деньги за пару минут «работы»? Почему если у компании такие условия, это не было озвучено изначально? Мы как работающие люди, ценим время других людей, но если об этом нигде не сказано и человек нагло гнет свою линию и пытается содрать деньги ни за что - то почему нас вообще должен волновать его бензин и время? Наше время тоже было потрачено в пустую.
Надеюсь компания eco service перестанет сотрудничать с этими «ремонтниками» стиралок
Теперь для менеджеров: выезд был вечером 06.09.23 г. Алматы, в районе Тимирязева - Гагарина, уточните что это был за мастер и лучше не подпускайте его к работе и взаимодействию с клиентами)
В наше время хороший сервис дорого стоит, и за внимание клиентов нужно бороться в виду большого количества предложенной на рынке. Надеюсь научатся вести бизнес честно.
6
1
October 31, 2023
It's not the first time the refrigerator has stopped working, different masters have already been called and taken everywhere, but it fails again. Recently, we were recommended to contact Eco-service. They took their miracle of technology there. And voila works flawlessly for more than a month. The guys are really good, they do things + guarantee. The only thing is the time in which they do not always fit, but everything works!Please contact us and they will help you.
See original · Русский
1
September 24
The service is polite, the console repair technicians are incompetent, as they could not diagnose the problem correctly.
See original · Русский
1
August 8, 2023
Если у вас что-то сломалось из гаджетов, например, смело сюда несите в ремонт, отремонтируют на совесть и еще гарантию дадут, как мне дали, когда ноут приносила в ремонт. А вопрос был вот в чем. Уронил ноутбук и он развалился. Нужно было корпус сделать и сделали. И сделали так, что даже не видно что корпус был поврежден. Мастеру респект за работу, руки откуда надо растут. Да и сервису в целом тоже респект за клиентоориентированность.
3
June 29, 2023
Произошла очень неприятная ситуация, около месяца назад заказывала ремонт кондиционера(из него текла вода), был залит фреон и проведена чистка кондиционера, общая сумма 50 000. Но не чек, не акт выполненных работ предоставлен не был, я просила выслать мне это несколько раз. Потому что не понятно, из чего формируется данная сумма! По прошествию месяца кондиционер снова потек. И сейчас после долгих переговоров с менеджером, где меня убеждали что работу мастера нужно оплачивать заново, и я не права, он предлагает мне оплатить вызов мастера 3000 и мастер бесплатно переделает работу. Также на сайте у них написан гарантия от 1 года, а по телефону мне уверяли что только 14 дней. И никаких документов мне не предоставили. Настолько плохие мастера, что их ремонт служит месяц. После всего этого не кому не рекомендую данный сервис. Можно найти качественнее и дешевле мастеров. А на данный сервис я вынуждена писать заявление в налоговую и заявление через платформу по защите прав потребителя.
7
1
April 21
The guys here are responsible and knowledgeable. Everything is done professionally, quickly, and affordably.
See original · Русский
September 21, 2023
Починили здесь мне ноутбук. Мастер выезжает бесплатно, что очень радует.поломка оказалась незначительной. Взяли не дорого. Главное техника работает. Единственно, немного бы пооперативнее выезжали. Ждать пришлось долго