Elite Apart-Hotel
233 reviews
January 19, 2023
Nice comfortable hotel.
1
June 4
I really liked the Cards!!! A beautiful city, a wonderful room!!! I was pleased with the toilet seat, heated, sink and dryer and a balcony with an ashtray))) a gorgeous view of the night of Astana and inside the building, the unusual architecture of the building!!! Clean, comfortable! All kitchen utensils and appliances! Wifi was stupid, they offered to move, the staff is very responsive and friendly! Upon arrival, tenge-local money was not enough, I left a deposit in rubles, changed it in exchange for local ones and paid off, extended the room for several days without problems!!! 28 floors, underground Parking, it is not usual to deal with the buttons and floors of the elevator, especially for the first time to find a reception and then exit the building!!! It's expensive, but it's worth it!!! Thanks to the Ararat employees and the Fraternal people of Kazakhstan, a super trip, delicious, pleasant cafes, everyone speaks Russian!!!
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October 31
It was my first trip and my first hotel. I'm thrilled. Everything is clean and tidy. The room is gorgeous. Everything you need for your stay is available: TV, microwave, refrigerator, stove, oven, kettle, dishes, air conditioning, hairdryer, towels, slippers, bathrobe, shampoo, shower gel. The room is warm, even hot for me - I opened the balcony. The bed is simply divine, very comfortable, comfortable (I was afraid that I would not get enough sleep in someone else's place), and as it turned out in vain. You can put 5 rubles for one bed. If you are in Astana, then choose this hotel, you will not regret it. The prices per night are reasonable. The video is not complete, because you can attach no more than a minute. But I figured out the light😊
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November 1
The hotel is located in a residential apartment complex in close proximity to several consulates.
The price-quality parameter is acceptable.
Advantages:
Location
Nearby cafes, restaurants, Supermarket
Relatively clean.
Cons:
Due to the high traffic, the rooms are already frankly tired. There are also a lot of cracked tiles on the floor and worn sofas and tables with signs of wear.
I would advise you to rent a double room, because At least there will be a view of the square, and not the neighboring windows.
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May 24
A great option for those who come to Astana on business, and many attractions are within walking distance. Within a week, they sent instructions on how to enter the LCD building, how to find the reception, specified the check-in time, offered a transfer (we really used Yandex all the time.A taxi with a linked MIR card, there were no problems with payment and it turns out to be cheaper). We arrived at 10 a.m., we were immediately checked in, no additional payment was required. It was possible to choose the floor of the apartment, we decided to take the 27th floor with a magnificent view of the city. By whatsapp, you could always write to the administrator, any request was immediately fulfilled (she asked to bring an additional set of bed linen and a spoon for shoes, the maids brought it immediately). The room has everything you need - a stove, kettle, microwave, refrigerator, TV, iron with ironing board, clothes dryer, washing machine, hair dryer, disposable slippers, toothbrushes with paste. The Internet worked well, I sometimes turned on my laptop for work, there were no problems.
Of the minuses, I note the need to update the repair in the shower cabin and the eerie hum from the pipes, which sometimes appeared, at first I could not even understand where this terrible sound periodically comes from.
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August 18
I liked absolutely everything! Convenient location! Cleanliness and order! The apartments themselves are beyond praise! The administrators are responsive and pleasant. There are cafes and shops nearby . We will definitely come back here again! Thank you very much ‘
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June 4
Рекомендую!+ Очень хороший номер, не дорого, расположение супер! Даже стиральная машина есть🔥администратор внимательный.В номере уютно.из минусов по мелочи, там розетка не работала, но быстро починили)на 2 х _1 комплект полотенец, позже принесли, но серого цвета, как будто не стиранные , и то только банное и для ног, те для лица .. видимо не надо(
November 3
A wonderful city hotel located within a three-minute walk from the US Embassy, a large number of cafes and a supermarket. The rooms are comfortable and bright. Responsive staff, ready to help at any time and promptly resolve issues of accommodation, payment, transfer and excursions.
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May 29
I was on business in Astana, I stayed at the Elite Apartment. The name speaks for itself - the apartments are very decent, everything is at hand, located in the center. The hotel has a couple of grocery stores, you can buy food and cook in the room.
I liked it, I recommend it.
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November 5
The location of this apartment hotel (within walking distance from the U.S. Consulate in Kazakhstan) makes ego very popular among tourists who have plans to visit this state institution. However, inside, the hotel turned out to be very cozy, comfortable and modern in its infrastructure and ergonomics.
Well done!
A must-visit!
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May 18
Great hotel. Very close to the American Embassy. It's very convenient, because I went to the embassy. Everything is clean. The furniture is excellent. There are many storage locations. I recommend.
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August 5
I was in this apartment in February 2023. Very convenient location, close to the National Museum, a large beautiful mosque and other interesting places. There are wonderful cafes in the complex itself.
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October 1
I like everything, clean and tidy. You just need to clearly remember where the administration is located (on which floor), and also the principle of entering the building's entrance from the 1st floor is not clear - there is a magnetic lock and you have to wait for other residents to go inside 🤷
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1
October 15
The girls at the reception are just a miracle! I tried to book a reservation, but it didn't work out. The price on Yandex was 2 times more than on booking (how so?). I wrote on WhatsApp, the girls helped me make a reservation. The payment was made on the spot. The room was clean, cleaning was offered daily, dishes, shower sets, slippers - everything was and was added during cleaning. Special thanks for the washing machine and the washing gel! My husband gave me flowers, and the girls handed over a jug for them at my request. We helped with the documents. Very nice staff!
The location is excellent. There is a beautiful mosque nearby, there is a convenience store, a cafe, and a public transport stop. If we go to Astana again, we will be happy to return to this hotel!
I took off the star for the blackness at the bottom of the toilet and mold in the shower in the corners.
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January 19
There was a 4-day business trip in early January 2024. The weather is from 0 g. to minus 25, wind, snowstorm. I couldn't walk around the city. But the warmth, coziness and comfort of the hotel room decorated the stay. Everything that is stated is there. Heated floors and even the toilet lid is heated. Clean white towels. Warm comfortable blanket, fast.linen, comfortable mattress. A working air conditioner.
Equipped kitchenette with a kitchen.kitchen utensils, dishes, microwave and stove for 2 people. Everything is thought out and taken into account. It was very comfortable, like at home.
Polite and trusting staff, all speak Russian, responsive to requests not related to the hotel. They will tell you the right decision in choosing actions. I was pleasantly surprised by the attitude towards customers and the cleanliness of the hotel, the level of service. The photos on the site correspond to reality. The hotel is within walking distance of the U.S. Consulate
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2
2
August 22
Terrible hotel. We arrived for only three nights, there is no hot water! No one warned me in advance. The mattress on the bed is pushed almost to the floor, it is impossible to sleep. There is a smell of chlorine in the room from the sofa, which they tried to wash off some stains. The towels are old and worn. I have never seen such horror in an Elit class apartment. We suffered for 4 days , because we didn't have the strength to look for another place to live and move. The lack of hot water was simply shocking , if not for the business that brought them to Astana , they would have left this place urgently .
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September 14
An excellent hotel for the price and quality. Cozy modern apartments. Wonderful support for the reception service!
There is air conditioning, washing machine, etc.
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May 14
If you need to stay for a couple of nights in Astana, then this is a great place. The apartments are comfortable, clean and nicely decorated. The city center, you can also walk with children to interesting places within walking distance, and get to any point in the city center by both taxi and public transport.
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1
August 8
A serious drawback is that it is difficult to find the way to the hotel, especially if you go to the entrance with the signature Elite-Apart Hotel, since there is no guard there. I was unlucky, and the receptionist didn't answer the phone for 10 minutes.
But when I figured it out, everything else was fine. The room is clean, the air conditioning is working, there is an iron.
The Internet could be faster, at least twice as fast.
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August 4, 2023
Расположен оттель в красивом тихом районе. Внутри оттеля итнересный интерьер, есть где отдохнуть. Номер был чистый, уютный, без посторонних запахов, кондиционер работает бесшумно, брльшой телевизор Чайник без налёта внутри, как новый. Вай фай - бесплатный и безлимитный!Обслуживание - на отлично: вежливо, на все вопросы ответят с улыбкой. Уборка в номере проводилась. Мы очень довольны. Всему персоналу - огромное спасибо! Здоровья и мирного неба
1
August 22
The comfort level in the room is excellent, everything is there. Cleanly. The service staff is on site and ready to help at any moment.
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November 8, 2023
In principle, I am satisfied. The trip to Astana was forced, but necessary. The Elite Apart Hotel turned out to be a little unusual, but very comfortable and convenient in location. I won't go into details (and I've been to different hotels in Europe and the USA, believe me, it's no worse, and it should be borne in mind that this apartment is a two-room apartment with a kitchen, living room, bedroom and two bathrooms (one with a bathtub in the other with a shower). In general, come book this hotel - you will not regret it!!!!👍👍👍
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1
1
February 6
It is located within walking distance of the US Embassy. This is what bribed me in choosing a hotel. The room is slightly tortured, I did not hear extraneous noises from the neighbor in the bedroom from the window, but for me it was not critical fresh air entered the room. The hotel staff is responsive to all requests, they offered another room from behind the window. I don't remember exactly, but there is a good dining room on the 1st floor. You need to go to it through the store. Manty is a masterpiece in it) on a 10-point scale on a solid 8, there is something to strive for. Thanks for the room, I will fly to Astana again and choose this hotel without worrying.
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1
March 18
A convenient location for you to apply for a US visa in Astana. There are several attractions within walking distance. If necessary, they make a refund for the unlived day. There is a cafe and a shop in the building, it is very convenient. The smart home system and warm toilets like in Japan were especially pleased.
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June 11, 2023
Мне достались очень приличные аппарты. Номер 314. Чистый, светлый, очень хорошо убран. На ресепшен очень приятные сидели девочки. Всегда помогали с вопросом о продлении номера без каких-либо проблем. В отеле принимают карты Union Pay, но почему-то ранее мне говорили, что не могут их принять. Ну видимо это проблема всех, кто работает с приемом карт в Астане, потому как где бы я не спросил, принимают ли эти карты к оплате, везде говорят не знаем и предлагают попробовать. За неделю в номере убирались один раз. Шампунь, гель для тела, зубная паста с зубной щеткой имеется. С полотенцами тоже всё хорошо. В номере есть тапочки, а вот халат не видел, на глаза не попадался. Но честно говоря и не искал особо. Номер был с кондиционером и балконом. На балконе мне разрешили курить и поставили пепельницу. Сам отель расположен очень удачно. Супермаркеты все рядом. Напротив красивая мечеть.
2
June 6
The room is large but dirty. The furniture is tired and crooked somewhere. They never changed the towels or cleaned them. WiFi is constantly falling off, and you can only adequately hold a meeting or watch YouTube while sitting at a bedside table with WiFi. The location is good, there is a restaurant downstairs. For that price, I would look for something else next time.
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March 31
I really liked the hotel. We were going to leave a great review on our return home! At the first request, the service staff comes, brings or does everything necessary. The location is excellent, especially the proximity to many embassies. A cafe and a supermarket are within walking distance. If desired, you can cook in the room.We enjoyed our stay with you very much.
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2
March 12
Great hotel!
Super comfortable apartments that have absolutely everything you need!
I definitely recommend you to visit.
There's a store downstairs, right in the building.
Which is also very convenient.
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May 22
The location is great, the catering points are accessible, the rooms are clean and comfortable.
There is no parking of its own, this is a minus. You need to look for a place.
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September 3
I am staying here for the second time, I recommend this apartment hotel. The apartment is very beautiful, the interior is clean. Nice girls at the reception, they will always help. The location is super, there is a very tasty cafe on the ground floor, several shops nearby.
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December 16, 2023
A great replacement for a hotel! I really liked it. They explain in detail how to get there and all the details of how to get to the complex itself. The rooms are clean, but there is already something to repair. The complex is located near the city center. There are two grocery stores inside and a cafe. There are also shops and restaurants nearby
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October 1
The hotel was used when applying for a US visa. It is located 5-10 minutes from the embassy. In general, everything was fine. I recommend it for living
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April 11
Check-in is fast and contactless. Convenient location, close to almost all the sights of the city. The room was a little dirty, apparently the previous tenants did not bother about cleanliness. But the good news is that everything you need is available.
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July 5
At first, they settled into a very "tired" room with a non-working air conditioner and Internet connection.
The next day, our room was changed to a newer one. Everything worked there.
There is no salt, sugar, tea or other small things in the rooms.
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June 11
It is located in the city center, next to the embassy quarter. There are grocery stores and other services in the building.
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February 19
We stopped by for 1 night as a family. The location is great. The view from the window is great. It's February 19th, and the apartment is very warm. A little tired numbers, but 4+++ out of 5 is brave
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May 16
A very pleasant hotel. Only there is no normal restaurant or cafe. Only on the ground floor there is a separate entrance to the place where you can eat. No ice, but it's quite edible.
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August 22, 2023
Расположение супер, приветливый хороший персонал, укомплектован аппарт отлично, все есть, чуть уже в душевой кабине подтеки, видимо хорошо отчистить кафель внизу нужно либо заменить. Остальное все супер просто. Удобно заселяться, выселяться, вещи можно бесплатно оставить на ресепшене до поезда или самолета. Девушки очень грамотные, все помогут.
2
March 20
Everything is fine, but still dark curtains in all rooms, it would be great, and the floor temperature is not regulated, with all my warmth it was sometimes hot, the staff could not tell me how to reduce the temperature. The location is excellent, most of the attractions are within walking distance. Definitely worth the money you paid
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September 27
Everything is fine, I lacked some things for comfort, such as a shoe spoon. But in general, I really liked the place
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January 31
I liked everything except the difficulty of entering and exiting. And then, it's a shame to even write this, we understand that due to old age we were confused. But we got to know the staff better. The warmest impressions! An administrator named Asima (sorry if I slightly distorted the pronunciation) and in general, with her participation, she saved the entire operation called "Obtaining a visa". She needs MERCY. By the way, the visa was approved for us!
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March 20
The best accommodation option in Astana. Proximity to the purpose of the visit. Excellent service. Clean, comfortable, thoughtful content.
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January 22
A very good place, especially for those who are being interviewed for a US visa. The embassy building is located across the street, on the ground floor there are 2 good cafes. There is an ATM in the building that accepts Mir cards.
The rooms are large and comfortable, everything you need is there.
Nearby there are museums and places of interest to visit.
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September 27
Everything went great. The apartments are small, but they have everything for a comfortable stay
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July 29
An excellent apartment hotel with a good location. All the sights are nearby
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February 8
The furniture needs dry cleaning, the floor is cold in the room next to the balcony, the heating cannot cope, on the contrary, it is very hot in the kitchen area. Good location, good price. It is not very clean, there are not enough appliances in the kitchen area
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1
1
August 31, 2023
Выбор пал на эти апартаменты, так как они очень близко к посольству США.
В апартаментах хороший ремонт, все было чисто и уютно, хорошо работает вай фай. Вежливые девушки на ресепшене.
Я жила на 28 этаже, немного не удобно добираться (на двух лифтах)
3
October 29, 2023
Modern design, convenient location, on the ground floor of a cafe you can eat inexpensively, next to the American Embassy across the road, a polite receptionist girl. The room is clean, there are necessary dishes, towels, a beautiful view of the city from the window, I liked everything. Elite area. In the evening, it's quiet and peaceful. There is a beautiful mosque nearby
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1
July 21, 2023
Могу рекомендовать воспользоваться услугами Апарт отеля Elite в Астане, но с оговорками о которых хочу сообщить ниже. Пребывали в данном отеле с женой с 03 по 13 июля 2023 года в номере Делюкс на 8 этаже. Самое главное хочу предупредить потенциальных желающих к размещению в отеле о том, что в случае бронирования через Букинг у отеля на момент нашего размещения не работала программа для оплаты пребывания. При нашем обращении на ресепшен по прибытию, администратор известила нас, что нам нужно оплачивать проживание или же сразу сейчас или внеся предварительно залог в размере 5000 рублей и оплаты полностью пребывания на следующий день, после того как мы обменяем свои денежные знаки на казахстанские тенге. То есть бронирование номера с указанием данных банковской карты для последующей оплаты с нее пребывания не работало. Нам номер в отеле бронировал сын через Букинг с американской банковской карты. Пришлось срочно сразу связываться с сыном и уже он общаясь с администратором пытались отменить бронирование, а это было уже непросто сделать и мог быть штраф Букинга за отказ. Короче вопрос был решен в течении примерно часа, нам пришлось оставить залог в 5000 рублей и на следующий день нам его вернули, а оплату проживания сын оплачивал напрямую через сайт отеля. Что касается проживания в отеле и его условий, то в принципе было все нормально . Было минимальный набор посуды, большой холодильник, электроплита, микроволновка, чайник, утюг с гладильной доской. Один кондиционер на две комнаты, два санузла. Постельное белье, полотенца, матрас на двухспальной кровати в хорошем состоянии. Уборку в номере сделали и замену полотенец поменяли по нашей просьбе. Как недостаток следует указать, что интернет в номере очень слабый, периодически отключался и как следствие переставал работать телевизор, так как он работал через интернет. В отеле внизу имеются два небольших магазинчика, где можно приобрести самое необходимое, там имеется столовая, которую не сразу можно увидеть и вход туда из одного из магазинов и поднимаясь этажом выше. В этом же доме на разных углах располагаются 2 кафе и довольно таки приличные. Отель своим расположением конечно удобен в первую очередь близостью к Посольству США, перейти через дорогу и пройти 100 метров до входа в него.
4
July 21, 2023
Все было отлично. Номер частенький, мебель приятная обстановка. Всё есть, можно самим готовить. Если с детьми то стиральная машина, все удобно, через день убираются если оставлять заявку. Если возникает проблема, быстро решают.