Энергия, склад
133 reviews
September 12
If you have the opportunity to use other services, organizations for the transportation of goods, then be sure to use them and do not skimp. I sent a box with spare parts and personal belongings from the Russian Federation to the Republic of Belarus, made a crate from a board myself, made an inventory and put it inside, in addition to the fact that the crate was removed without my consent, they also forced me to pay, upon acceptance of the parcel, for some newly formed tax, okay, a trifle. The massage table was sent, it was packed in a factory case and wrapped up with a stretch film, in layers like 7, upon arrival, the table cover was torn, as if it had been cut with a knife, damage was found only at home. Well, for the third time, life has taught us to step on the same rake, we sent things, two huge bags (42 kg.), on arrival at home we took things apart, a pair of sneakers is missing, no matter how new and rather worn, but still counted on further use. Such a story, conclusions and decisions are still yours.
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December 8
I ordered an anchor from Yekaterinburg, they promised to bring it in 2 weeks, they brought it in one week. Wow! The location is normal, for someone close, for someone far away. The girl served quickly, the goods were returned quickly, the cargo was not damaged. We carried 46 kg 2600 km for 88 rubles! I recommend it!
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October 2
Reading the reviews below was scary.
I ordered wheels from Vladivostok, everything came in a month, which pleased me.
When the cargo arrived at the shopping center, they called me and informed me.
Arriving at the shopping center, the paperwork was filled out quickly, there was no queue, no matter what anyone said, but there is good staff there.
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October 1
Disgusting company!, I do not recommend you to contact them, firstly it is very expensive, secondly the time is not real from Grodno to Krasnodar 24 days!!!Yes, during this time it is possible, even in our restless time, to bring from Europe!!!, and here from Belarus!!! Disgusting!🤮 Yes , and to make it clear for 34 kg . I will have to pay 18,000₽
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July 2
The most terrible transportation. We sent the cargo from Minsk on 05/20.24, asked for an invoice once a week, as a result, the cargo arrived in Ust-Kut on 06/11/14, and the invoice was issued on 06/19.24. And of course, paid storage (from 06/11/14 to 06/19.24) 17,000 was issued to the sender......
I DO NOT RECOMMEND IT TO ANYONE
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May 23
It is a pity that I did not read the reviews about this company in advance. There is no customer service from the word at all. Having previously phoned the operator at the phone number listed on the website of this company, I described what and where I want to send, the employee asked several times about the nature of the shipment (a power of attorney printed on plain paper in a printer, notarized) I explained several times what it was like, and finally got the consent for transportation. The operator also informed several possible delivery options, to the branch and to the address in the city of receipt, indicating the cost of services and delivery time. The next day, I arrived at the Energia branch at 25 Budslavskaya str., Minsk, to transfer the documents for delivery. The operator I contacted was diligently examining something on her monitor, after a few minutes of silent waiting, she nevertheless deigned to clarify what exactly I was going to send, asked to show the document itself (power of attorney) and with the words "I need to coordinate with the boss" went into the next room. Then again, a few minutes of waiting and the employee returns with the words we cannot accept this for delivery due to the fact that the document is allegedly a title document and belongs to the category of identity documents, bank securities and the like, and in general we may lose it during transportation. After that, I realized that "losing in the process of transportation" is a common thing for this "transport company", the norm. And the information I received from an employee on the phone the day before and the fact that I spent a lot of time getting to their office almost across the city is not an argument. I do not advise anyone to deal with TK Energia, already at the initial stage it is clear that there is no service, but there will be problems.
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November 3
Great company, everything is fast, without unnecessary words. The staff is polite. I recommend contacting them.
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January 31
TK ENERGY was amazed by the speed of delivery. A parcel from Tolyatti to Minsk arrived twice as fast as a delivery from Veliky Novgorod to the same Minsk...and Energy is cheaper. It is possible/necessary to transfer huge parts of machines and mechanisms,
The staff is friendly and knows their job!
A pleasant acquaintance with the Energy transport company!
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August 16
The bumper was delivered by car from Novosibirsk, everything arrived intact and even before the stated deadline, I was satisfied. The price turned out to be cheaper than others.
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August 15
I was fascinated by this service , in particular , communication with the customer base from the female staff , Karina - offensively and rudely conducts a dialogue !!!
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August 15
Disgusting attitude towards customers, the service is too weak, Karina is an irresponsible person towards her boss, the process is worth working on this company.
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August 15
Yes, they could use normal employees, no respect and etiquette, and then there was one case, Karina seems to be called, swore from head to toe, horror…
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January 12
The service is terrible. Receptionists discuss their clients negatively. They are not qualified and are very rude in their work. They do not follow the chain of command. Even in winter, when you come to TK Energiya, the passage is not covered with sand, it is very slippery - I got to the parcel very carefully, without breaking any bones or the nailed parcel! I do not recommend it!!! By the way, the intern turned out to be very polite, smart and seems to be much more pleasant than all the other wasps!the only plus is the guys at the delivery warehouse, they are very polite, responsive and very cultured (They have a huge respect!)
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August 11
The cargo was received quickly and promptly. Very nice staff.
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April 25
The cargo was received quickly, accurately, without queues. Polite staff, movers. The cargo came from Barnaul simply in cellophane, without crates, bulky. No damage. Well done!
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April 29
Excellent transport company. The staff works smoothly and quickly: receiving or sending cargo. Of course, there were a couple of minor flaws, but there were no mistakes, as in any case.
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August 15
The ignorant attitude of the employee, Karina feels like she is not competent in her profile, I put a terrible mark-up
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August 15
The worst employee is Karina, she has no relation to people, next time it will be marked in the complaint book.
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December 10, 2022
The Energy Transport Company. It's good that there are a lot of them now...
A warehouse on the outskirts of Minsk with convenient access roads. Nothing superfluous. No pompous European repairs, no leggy managers... An office for paperwork is organized in a modern cabin, and a hangar with goods is right next to it.
In general, everything you need to send / receive goods. All the negativity is the price of transportation services and the accompanying packaging. Just business in Russian! I will try to refrain from their services in the future.
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February 7
Once again, we were surprised by the disregard for our work
... the printed cargo, the torn packaging, the unsuccessful appeal to the management, all this has been passed.
The current mess cannot be eradicated!
And the top of all is that the cargo from Moscow is not being transported for 2 days!!!!! weeks!!!
This was the last time I used their services.
And I don't advise you either.
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June 20
If you need to send goods to the east, then energy is the cheapest transport lamp by the way, if we have lost something and there are no universes, go without a ship
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February 9
There is no queue.
The registration is fast.
Only trucks are probably not sent to the Russian Federation so often and the cargo may lie in a warehouse in Minsk for a long time before shipment. Sometimes even a week.
So it is better to send fast parcels by other means or find out when the next car will be from Minsk.
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April 14
Good company, low prices and fast delivery, friendly staff. The luggage arrived in Ishimbai in less than a week
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April 6, 2023
For a long time I chose between Energy and PEC, it's good that people who often use t/ c suggested what and how. I ordered an automatic transmission cargo from Vladivostok, it arrived to Minsk in 12 days. The whole thing was helped to load the cargo, or rather one loader, a hefty uncle, took a pallet, and loaded 104 kg of handles into the minibus. Thank him so much for that. All the registration and receipt of the cargo took 15 minutes. So don't listen to anyone, this is a company you can safely work with
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June 7
An excellent transport company for the CIS. We have solved all the issues of cargo delivery in integrity and safety
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October 2, 2023
They called in the afternoon, told me that I could pick up the cargo. I specified until what time - they said I could come before 19.00 without unnecessary additions and nuances. Arrived at 18.50. The girl, smiling, said that I could leave where I came from, she would not give me anything.
What kind of work is this? So do you work until 19 or 18.50? Does it amuse you that a person has come to you to pick up the cargo at the time of work specified by you and with a smile you send it to your home?
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November 1, 2023
They work for 5+ and are always promptly accepted in stock, prices are lower than those of competitors for this respect. And so in general, as with all TC. But the prices here are the lowest.
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January 8
I sent it very quickly. Cultural service, pleasant and professional staff. Thank you.
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November 2, 2023
I sent things from Siberia to Minsk, they came with a shortage. The box is opened, there is not enough weight. They fixed everything, promised to sort it out. It's hard to believe, it's already been like this. A very ugly company in terms of providing services. In general, I never trust them to transport goods anymore. You won't even get an apology from their management. Never ship cargo by this company.
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May 29, 2023
Peck, KIT, and Energy work about the same way. Of the disadvantages, it is enough - not a convenient location. One of the advantages is the quick delivery of goods (especially compared to a Whale).
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August 15
The worst employee is Karina, she has no relation to people, she was poorly served
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December 19, 2023
I periodically use the services of this TC, all the goods arrived safe and sound. Polite staff, fast and not expensive delivery)
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February 16
It's a cross to get there. The pointer is ahead of the desired turn. Another disadvantage is that the area in front of the warehouse is all in water.
The package in which the package was lying is all dirty. To pick it up is disgusting.
In general, not very impressive
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February 2
Good and fast service! Polite staff, convenient access routes!
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November 29, 2023
In my cases, everything is operational, safe and sound.
The shipments were tracked, you can pay both in the office and on the website
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October 7
It turned out to be quick and simple. From payment to issue.
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January 26
There are no complaints about the Minsk office: they are processed quickly, they help with loading and packing. Customer-oriented: we started working on Saturday.
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September 21, 2023
Everything is great, super, I use it a couple of times, everything is at the highest levelGuys, I'm sorry for the broken mug.🙌🤝
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March 20, 2023
I was picking up cargo from the warehouse. Friendly young specialists quickly completed the documents. Before signing the documents, you can go to the warehouse and check your cargo. Fast enough delivery from Russia. The best prices.
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February 7
Documents are processed quickly. Also, storekeepers will quickly find and bring the goods to the warehouse.
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November 24, 2022
The competent service of the girl prompted everything. Everything was processed, weighed and processed. Quickly efficiently and most importantly accurately
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January 9, 2022
Delivery from Russia is normal, fast and reasonably inexpensive. But the location of the warehouse with the office is tin, in normal weather you can still walk, but if it rained or sleet, then take rubber boots with you. There is no asphalt, and the entrance to the office begins with a pallet, so as not to get too much into a puddle, the only bad thing is that there is one pallet, but you need to lay out a path from the very gate of them.
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August 16, 2023
Polite staff, everything is fine. The delivery was made promptly
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June 17
The service is terrible. One person in the warehouse. I do not recommend contacting you.
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November 9, 2023
It's convenient to get there. 26 the bus stops right there. There were no people, so I took the parcel quickly
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June 27
Excellent service.Operational staff.
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December 12, 2021
A normal company. I delivered the headlights to the car, everything is in perfect condition. And some of them are from Moscow, and some from Krasnodar. We all came to Minsk together. The deadline is fast. I am satisfied with the service. Don't look at bad comments. Often, someone who is satisfied does not really want to leave a review. The sample is shorter and not representative. Everything was fine with the price, too.
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May 23, 2023
Disgusting attitude towards clients, lost part of the cargo, they don't want to solve the issue, they transferred it to a lawyer, the lawyer's answer is complain wherever you want and hung up.
0 out of 10 for attitude and transportation
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February 29
The soldier is asleep , the service is on! this is the motto of the employees...I'm not very happy.. But I've seen worse
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June 1, 2023
Visually, of course, the barn
It doesn't look like an international company at all))).
But, nevertheless.
It seems to be without jambs, without damage to the goods, convenient access from the MKAD
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