Eurasian Bank
59 reviews
September 27, 2024
After the renovation, it became pleasant to be here, it became bright and spacious. There is one disadvantage- there are always a lot of people and you can sit in line for a long time.
All the employees I've talked to speak Russian, which is great.
Many issues can be resolved. Only when you come to the office, for example, you cannot close a deposit through the application for some past century. And the online version of the online bank has not been working for more than a year. So in general, the bank lags behind its brothers in the shop;))
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9
2
November 5, 2024
The Eurasian Bank is simple and reliable at the same time. Well-trained staff creates an atmosphere of professionalism and quality, which is important for such organizations.
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2
February 7
Extremely unhappy! I took out a consumer loan, made partial early repayments, once again deposited the amount, as a result, there is one amount on the account, and a completely different amount in the application! I contacted support several times, did not receive a clear answer, they advise me to reinstall the application, reinstalled it to no avail! I went to the bank, took a graph showing the correct amount of debt, and the increased amount of debt remained in the application! But these are not just numbers! It's MONEY! How can a bank afford to make such mistakes?
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1
February 5
They serve us promptly and quickly, I always try to visit here.
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1
January 24, 2024
We have been serviced by this bank for a long time. Everything is on top, thanks a lot to Alisher and Adila for the highest service. One disadvantage is the lack of parking. You always have to park on the opposite side and walk across the boulevard.
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1
May 30, 2024
No parking
There is water
There is a service for details
Queue services are not the same for the entire unit, but for some unit to ask who should be the last
The entire service still remains in the old days, there is no electronic
The technodom traded, but the technodom sold the product without cheating, after 2 months the product did not arrive, then 4 months later forced the bank to go to the bank branch with its own feet to return the cashback, which was paid for 2 months, then he asked for our data, unable to find the closed cashback - absurd, then wrote a statement and sent it to review for 14 days ...
What a low degree of EMA...
When the money comes from schetel, Derden says to keep the money in the account for at least 3 working days, and then go and be silent without any notification, and ask again to come to the bank branch with your feet to withdraw your money to your account and write a statement ....
What century is this
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2
January 29
I don't even want to write anything.... Develop, grow, improve the service.... In the meantime... Just a three!
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2
June 17, 2024
Horror!!! On June 17, 2024, I entered the loan payment. I took a coupon to the manager at 13-40. Then it was only my turn at 14-20. then he went to the cash register. I waited so long at the checkout and was late for work! "I don't know," I said. Who would have thought that in the XXI century it would be like this!
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4
January 30, 2024
For a Russian citizen, many features of banking services will be a surprise. The department is open only during business hours. A lot of things are done in the department and cannot be done online. The department itself is clean and beautiful.
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1
December 22, 2023
The largest department and the most competent managers. They are sent here from other departments for difficult issues. There are repairs here, minimum comfort. Lunch break from 13:00 to 14:00!
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1
August 3, 2023
The location is convenient, but sometimes there are a lot of customers, respectively, a long waiting time. The staff is polite, I get comprehensive answers to all my questions
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1
2
August 5, 2024
Operational service. A beautiful hall. Attentive staff
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1
3
August 17, 2024
Managers who are not professionals could not open a bank card for a long time, then they sent it to the return floor
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3
January 5
THE BANK HAS NOTHING TO WORRY ABOUT, THERE ARE NO COMPETENT EMPLOYEES
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3
May 18, 2023
There is very little light in the room and it is very stuffy, the managers are not friendly, but answer questions on the machine, constantly being distracted by internal calls and bosses. The loan rates differ from the advertising ones, the business loan rate, if you are not serviced by them, starts from 43% per annum. If you receive a PO on their card, then from 22% per annum.
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3
May 9, 2023
The bank is completely far from automation. The bank's system remained around the 2010s. There is still a live queue system, as an automatic machine.the queue often does not work. Only a part of the services is provided through the application, so in any case you have to visit the departments. After one appeal, I will not return to this bank anymore
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4
July 10, 2024
Excellent service, fast, clear and polite
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1
3
February 22, 2024
The interior still leaves much to be desired. Russians who do not live in the Republic of Kazakhstan should avoid the bank.
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3
August 24, 2023
It is uncomfortable in the room, the work of the staff is not debugged at lunchtime, which is why there is a large crowd of people and nowhere to sit down, and wait a very long time for their turn
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3
February 1, 2023
The service is good, it's a pity that sometimes the queues are long, but it's quite normal. But there is a big disadvantage with the currency account, as well as the application.
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3
1
April 1, 2023
Professional service. The managers are very attentive and explain everything clearly and clearly.
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3
1
December 12, 2022
Very slow, very long, very stuffy. There is a giant queue, a lot of people, but at the same time all the employees walk in a relaxed way, barely like sloths in Zveropolis. And so the bank itself is not bad, the convenient mobile application has good tariffs.
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3
1
January 17
My favorite bank
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2
December 28, 2022
The most lame bank among all the lame banks in Kazakhstan. Long service, terrible credit conditions, crazy interest rates. I do not advise contacting this bank, it will be more expensive for yourself.
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4
September 27, 2022
I came to receive a transfer with a golden crown. The transfer was in tenge. They said they could give out either rubles or dollars with conversion, where the exchange rate is simply disgusting. I do not advise anyone to receive Transfers here.
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4
January 17, 2023
Managers do not work at all, they sit talking about personal topics when there are more than 30 people waiting in the hall, I sat for an hour, in total they said sorry, the base is not working
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3
May 28, 2023
Disgusting. They refused to change the 5000 rubles bill, because they saw some kind of stain with a divorce, maybe from tea or just from water.
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3
April 27, 2022
A conservative bank. It was created for one ERG company. Clients are like a passing business for the bank. Overall, not the worst, but there are significantly better offers on the market
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3
1
September 25, 2024
A good branch
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1
February 23, 2024
Consultants are not competent, operators are chasing each other! The questions asked are answered uncertainly (floating)
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4
October 8, 2024
The bank is good
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1
September 3, 2024
In good faith
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2
February 4, 2022
The bank may be normal, but everything is so difficult, you need to spend at least an hour to change some number in the application. It's very sad.
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3
1
November 13, 2021
Each appeal is a whole series of epics On the girl's phone, the cash register is slow and constantly "their own" are passed without a queue, they promised to deliver the card in 5 days, as a result, the card was ready in a month, while ge was warned that the card was ready and eventually went to pick up the branch himself. Gov* about the department, apparently relatives are working.
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5
June 29, 2022
Not bad service. Not all services can be obtained at once. Repairs are required.
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3
1
August 13, 2021
Convenient location, after all, the head office, all issues can be resolved, there would be time.
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2
2
April 21, 2021
An ordinary bank branch. It is convenient that there is round-the-clock access to ATMs and terminals.
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6
June 3, 2023
Slow service
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3
March 7, 2024
The norm
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3
November 10, 2022
Operational service
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3
1
April 17, 2022
Good service, but queues kill
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3
1
September 6, 2021
Great. Quickly, clearly, and efficiently.
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2
3
September 22, 2019
Not just with parking.
Previously, the bank's service was pleasing, recently not very much, but the service is higher than that of Halyk Bank, as well as the conditions (at least in my opinion).
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3
1
December 13, 2022
A good bank.
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3
June 2, 2021
Repairs are needed. And so they serve well.
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3
1
December 4, 2019
Convenient location, fast and high-quality service.
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4
1
June 22, 2022
It's a cool building.
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1
1
February 21, 2020
zero maintenance, you can not close the deposit in any branch only in the one in which you opened
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6
August 26, 2020
The staff is not always competent in work matters
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3
1
October 18, 2019
Don't like. The service speed leaves much to be desired
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3
2