I've been to this bank many times. The security is rough, there is no parking. Such a bank does not monitor customers, it is better to choose another branch.
I liked the service! They were greeted with a smile, referred to a specialist, politely served, and the salary card was reissued correctly! Well done! Good luck! Thanks!
Колл центр жауап бермид вообще, робот койып койган сурагына жауап ала алмайсың! Не деген банк бул , не чаттарына да жазсаң жауап бермид тупо бир суракты кайталап , обслуживание 0
The department performs its functions perfectly.
An ATM is always available, properly secured and conveniently located.
It has proven itself positively for users and guests of the city
A very good department of the Eurasian Bank. Everything is conveniently thought out. They serve their customers very quickly. I wish them prosperity and good IT people to make a normal smartphone app.
Even the head of the Aizhan branch does not take the phone!
They can keep the money from the child benefit, immediately pay for the block, and the fact that the loan is annulled, no one cares😬
We went to them with a letter in our hands, we still haven't solved the issue👎👎👎
The bank is excellent, the staff is competent and very friendly, the answer to any question is quick and clear. I would like to congratulate all the women of this bank on the Spring Holiday on March 8th.
Excellent acoustics, DJ feels the mood of the guests 👍 the kitchen is quite decent. On weekdays, there is insufficient attention from the waiters (well, or I was unlucky). Overall, I liked it.
A normal branch, only the mode of operation like all people, when you leave work you will never get into this bank, because it has also finished working
The branch is good, but a parking place for customers needs to be worked out. And the pointers where everything is will need to be installed
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Dastan Zhaxybayev
Level 12 Local Expert
November 15, 2023
The mobile application of this bank is incomprehensible, requires improvement. It is impossible to repay the loan debt ahead of schedule through him, he is extremely dissatisfied.
Managers offer one thing, the documentation is completely different, so carefully read the contract. I will not recommend it to anyone.
Polite and competent service. Only the internal structure of the room is unclear
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Элина П.
Level 8 Local Expert
February 3, 2024
The branch is "open" on Saturdays - one window, waiting for more than an hour. This is my third attempt to open a card that I can only open in this compartment.
I have a salary card from this bank. Recently, money has been disappearing for small things when paying for goods in stores. When I came to the bank to figure out what the problem was, no one helped in any way, the money was not returned to the card, and they also said that this was a controversial issue. I came for a refund, and they offer me a dispute. This is the level of the bank and its staff. The mobile application is constantly buggy, look at the reviews before installing. In general, I STRONGLY do not recommend it. The bank only cares about your money, which they steal in small ways.
Cashiers are not aware at all that serving people gives them wages. The branch is closed, the only notification is on a piece of paper on the glass at the entrance. Not the best place for service , the branch on Tolya bi - Zharokova is many times more comfortable
Terrible service... The terminal for issuing coupons is frozen and all that the staff advised is to specify who is the last and take a "live queue"... At the same time, there is no one at the "reception"... Visitors gather and don't know what to do....
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Сергей
Level 20 Local Expert
December 21, 2023
The problem was solved promptly. The manager was in constant contact with me while my question was being resolved during the day.
It's just some kind of nightmare... the electronic queue machine is not working... None of the employees want to talk to you... People stood at the cash register for an HOUR!...
everyone doesn't give a damn...
Good service, fast loan processing. Regarding the staff, I can say that it all depends on which manager you get, but don't notice yet. In general, I recommend it.
We sat in line to open an account for more than an hour and the queue shifted by 1 person only, everything is very long, there are not enough specialists. I'll choose another bank
The service is so-so, managers do not know their product. I don't know what the exact percentage is for transfers. What kind of financial control is there, they also don't tell managers anything. Strange.