Evropochta.by
107 reviews
December 31, 2024
Disgusting service, rude staff.
I came to send the parcel on 08/03/2021, there was a woman and a young guy at the workplace, I took turns approaching the guy and received a question from him in a rude intonation "What?!", it felt like he was doing me a favor.
The legal entity sent the parcel to the European post office, they said to fill out everything there.
The employee mentioned earlier demanded a tracking number, but I explained that I couldn't send the parcel to a physical person on the website. > legal, because there is no option. And they told me to look for information on the website again and, as it were, they were already escorting me out of the department, and they answered my questions the same way in the style of "go to the website and figure it out for yourself."
It may take a little longer to ship at Belpost, but the staff is more polite.
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January 14
Today I came to send the documents Smolenskaya 5A 580 department, is Anna Vishnevskaya adequate there? She's rude, she doesn't listen to what she's being told , the client does all the work for her , and she sits back and dictates, not seeing what the client is doing on her phone ,
she asked for help with registration , the answer is that you don't know how to log in , and then you're there yourself, and I'll accept others, plus, she said we don't actually send documents, but nothing, so we only send them by this mail, then no one knows the weight and dimensions, it was said that you can't think of anything off the top of your head, so many people come to send urgently and at this moment, yeah, they can't think for her work, in due to the fact that no one helped me, I filled out the registration for about 30 minutes, respectively, the car with the goods left and they told me yours would leave only tomorrow. Today we did not have time . remove this worker, why is she sitting there if she doesn't lift a finger? She doesn't work with anyone at all, or she wasn't told what a client is and on what grounds she has the right not to help the first client in turn and let the next ones go at the same time when you can't figure out the situation. They will make calls to their superiors, so I will not leave the matter.
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November 15, 2023
Located on the 2nd floor. There is parking.
A good point of issue and acceptance of stepsons.
Polite staff work. Working hours are from 9-21. Daily
You can pick up emall, kufar,7745,boxberrry,lcwaikiki.
Also on the 2nd floor you can buy various goods and services.
Computer repair
Photo and copier
Bu Goods Store
Barbershop
Perfume shop
Clothing store
Souvenir and bag store
Pet supplies
Clothing repair
Repair of apartments with full equipment
Windows, balconies, doors, cabinet furniture, blinds and stretch ceilings.
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1
January 24, 2024
Just a wonderful item! We use it very often, everything is fast and without problems! I especially want to mention the work of a young man pulling a hard strap of his work. We got in at lunchtime several times, a lot of people gathered and he served alone and very quickly and clearly! Our Thanks to this guy! I am sure that everything will be fine in his life!
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2
November 7, 2023
About...Europochta on Chkalova 15 is, you know, not just a place for mailing and receiving various parcels and parcels. This is a place where so many people pass through during the day that it's even surprising that the staff is extremely polite and will always explain everything if something is not clear. I have been there several times, receiving and sending parcels and parcels, and I can, specifically, express my best wishes to this small but friendly team. The service is at a height, the girls are trying, but the places are too young, both for performing their work with visitors, and there is nowhere for visitors to sit down, and there are decent queues. But I think the administration understands this situation, but...it proceeds from the situation t, K. the territory is rented and you will not be particularly overclocked, especially the passage corridor. And in general, of course and without a doubt, I put 5 stars, and it could be more, sorry, but ...this is my personal opinion. Good luck to the staff.
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2
November 3, 2022
There is a large parking lot, but it is almost always occupied, so it is a minus. The office is located on the second floor, where it is warm and clean. This is a plus. Eternal queues, apparently due to the fact that the office was closed for the Truth. This is a minus. If you do not pay for the purchase immediately, then Euromail charges 35kop. for sending money to the recipient. MINUUUS! The staff is polite but surly. For receiving large or heavy parcels, this pick-up point is not an option. There is no elevator, no trolleys to load the goods. Keep this in mind when choosing a PVZ.
The office in the MarcoCity shopping center and Euroopt in Bilevo is much more convenient, especially for receiving bulky parcels.
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3
December 19, 2024
Excellent department, courteous staff, pleasant atmosphere!
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May 26, 2024
It's all good.get it, send it, the girls will help.the first time I sent a parcel, I did not know what to fill out, everything was prompted, explained, helped with filling out the form.
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1
November 17, 2023
Specifically, the branches did not help with tracking the track number and clarifying the status / path of the goods. The attitude of the level - nothing has come to us, we don't know anything, sort it out yourself.
It is more expensive than Belpost and the delivery time is longer.
If you order goods from online stores and they are delivered via Euromail or Belpost, look for similar products in Ozon and Wildberries, it will be cheaper and faster there
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3
November 21, 2023
Quickly, efficiently, politely, they suggested how best to send a small parcel and packaging to the product. Thank you.
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December 30, 2024
The norm. Courteous staff.. I took the order quickly.
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January 15, 2024
I just came from the post office at 7 Budyonny Street, Vitebsk. We could not send the paid package. They presented the track number and passport. The employee demanded a c from the European Post. We were issued by Boxberry. SMS is required upon receipt. They couldn't deliver it. Please sort it out. Time spent and health.
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2
May 31, 2024
Polite staff, not very long queues, everything is at a high level.
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1
July 15, 2023
The operators are all nimble, friendly and pleasant to communicate with. What is unclear is prompted and explained.
There are rush hours when there are queues, but in general I don't get there often, in the middle of the day and in the evenings there is almost no one.
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1
October 4, 2023
Why does one specialist work at the department on Sunday ? Horror, I had to stand in line for 20 minutes. The poor girl was running around like crazy, trying to do everything quickly... every time I am convinced that this department is getting worse and worse . Management take action.
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August 1, 2023
European Post office, services and interior decoration as in others. It is convenient, we use and enjoy the service, we do not need mail!
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August 27, 2022
The other day I came to arrange a return of the parcel. The recipient did not pick it up for more than 7 days. I always keep receipts for sent parcels. But it was this receipt that I lost. As a result, when an employee demanded a receipt from me, I said that I did not have it. Because of this, I was scolded by an employee like a schoolgirl. I felt extremely uncomfortable. I understand that my fault is that I lost the receipt, but you can also treat the situation with understanding, different things happen. When I started applying for a refund, I had to go to the European Post website to find and enter the recipient's details in the appropriate field. The Internet in the department does not catch well, so for a while I just stood there and did not write anything in the application. To which the employee became very angry and began to ask in a rude way, "What do you not understand? It still says what needs to be filled in!". I think it would be possible to just politely clarify if I have any difficulties filling out the application, and not raise my voice. As a result, the refund was issued with grief in half, but the sediment remained unpleasant.
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9
October 8, 2023
Good post office, polite staff, but sometimes very long queues.
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March 19, 2023
Convenient location, fast service. There are often long queues and a convenient work schedule.
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October 12, 2023
The store is large, there are a lot of goods, but recently they have not been imported, what is in demand, only for this I remove one star
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1
June 8, 2022
Things in parcels come broken, spilled and always like that, as if they are dropped from a high-rise before being sent, and then they are beaten with a sledgehammer, I often use Euromail and almost every time things are damaged, if it is plastic or something solid. I asked to put a sign on the parcel - Careful or fragile, the department said that this was not a guarantee, they break things anyway, it remains to be pressed and sent at your own risk. There are no such problems with Belpost!
The choice is obvious, there is no desire to work with Euromail after so many shoals.
I am attaching a photo of only one parcel, although this situation is constant!
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4
March 26, 2022
I recommend it!!! Euromail for Builders 15A Vitebsk. The most charming and pleasant staff, satisfied with everything and highly recommend, the best European Post office
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July 27, 2022
The staff is great! They work fast! I took off the star because the department was moved to the 2nd floor, and it is not convenient to go up there with a child and a stroller.
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April 14, 2023
The staff is polite, but somehow there are always queues. Perhaps it's just a large flow of people due to a good location
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4
August 9, 2021
The Europost point, located at 15 Stoitelei Avenue in Vitebsk, is distinguished by a special staff: I have not seen such boors who "work" there for a long time in the service sector. Whenever I apply, I can't send/receive without problems.
Then their printer does not work, and for this reason the staff arranges for themselves a 15-minute break, after which, as it turns out, everything somehow miraculously starts working on its own, without repair. Another time I come, but it turns out that parcels are no longer accepted by name and phone number ("the computer can't find", they say), give them the track number. And so every time there are some unpleasant surprises.
Well, yesterday there was some kind of delusional case at all: the employee, not hearing my words that I had come to receive cash on delivery, although I spoke clearly and even handed him a passport to confirm his identity)))), demanded to tell me first the code in the SMS, then this damn track number. Then he said that there was no departure on this track at all...
As a result, he and his partner accused me in unison that I did not tell them about the cash on delivery, but allegedly asked to receive the parcel. And all this with such attacks, with such unmotivated aggression. They argued with me for a long time while I recorded this "funny" case in the book of complaints and suggestions). To make a long story short: not an office, but trash!!! Saving 2 rubles, and spent nerves for half a lifetime. I won't apply anymore. Wild people, children of the mountains).
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18
October 17, 2024
There are no disadvantages.
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March 28, 2022
I sent the parcel on 20.03. from the 313 Herzen 20A branch, by cash on delivery, the parcel never reached the addressee. Since 22.03, it has not been tracked anymore, it is clear that it has been lost. I wrote no reply or greetings to the feedback. I turned to the place of dispatch, they shrug their shoulders, they don't know anything. It is impossible to find out and return it. It is probably necessary to file a lawsuit, since they cannot resolve such issues.
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3
September 17, 2023
Super best employees, 1000 percent courtesy
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August 28, 2022
They serve normally, 2 people work at once. But the office is on the 2nd floor and if, for example, the parcel is heavy or you pick it up with a stroller in which the baby is extremely uncomfortable.
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November 27, 2022
Very strange rules: you can not open the parcel until you have paid. It turns out that if the thing was broken during transportation, then this is your problem and the mail has nothing to do with it.....
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3
March 8, 2024
They work fast. There are always two operators.
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1
April 19, 2021
For mom, the iron arrived from Minsk to Vitebsk a day later. I was VERY surprised by the very fast delivery and the popular shipping price. I am sincerely glad and want to receive the parcel. Well done organizers, even surprised 8) :))) !!!!!! I am an ordinary person, use it, and you should be comfortable!
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August 15, 2024
Everything is OK
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December 5, 2022
Sometimes you have to stand in line for a while, but this is not the fault of the staff, they are all in their places and do their job conscientiously
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June 28, 2022
It is located on the 2nd floor. There are always huge queues, 1 person works, there is no air conditioning, it is impossible to be in the heat. You need to climb the stairs to the office, it is impossible to walk with a stroller.
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June 17, 2022
Constant queues. 06/17/2022 stood from 13:30 to 13:50. At the same time, one specialist worked. The same situation in the evening. On 06/15/2022, one specialist also worked, queuing for 20-30 minutes.
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July 22, 2023
The staff is polite, all parcels arrived intact, there are no questions.
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1
October 22, 2022
The guys have a very difficult job, thank them for their patience) I had no problems with parcels and shipments)
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September 4, 2021
Euromail has improved, moved to the 2nd floor. They taught the staff to behave well and not to bite like a young man used to do there. The service was very fast in terms of speed.
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May 11, 2022
European Post office in Vitebsk on Frunze. They did not explain how to register and submit a request. They said that everything was easy, and they communicated with each other. I had to leave.
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3
November 17, 2022
Near the house, the staff serves quickly, attentive
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June 6, 2022
I came in for the first time, a polite employee helped me to arrange and send the parcel correctly, thank you very much.
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May 5, 2021
Hello, why do you have such very long deliveries? I thought when they sent me the parcel, the delivery would be fast, the parcel was taken to you on the 3rd and it would have to come on the 8th. First they said 2-3 days the parcel was delivered, it was easier to send it by a transport company or regular mail much faster, it would be better to overpay 2-4 rubles to no one I do not recommend this organization
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3
October 30, 2020
Terrible service, incomprehensible rules. On Moskovsky, Bilevo has the most disgusting and arrogant attitude.
There are too many dumb rules. Starting from money only after 12 and ending with the fact that if the recipient of the parcel has too long a full name, you will have to write an application for the person to receive the parcel according to the information that will be written in the form, since the program cannot display such a long full name.
There is no useful information at the pick-up points or it is not in sight, and you have to stand in line for half an hour to find out what you need to register on the site, when to receive money, why only someone who has the same full name in the passport and in the personal account can receive money (although in the personal account you can change the full name at any time time for anything)
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September 15, 2021
Terrible rude staff, the client is obliged to do their job for them. And they don't like Belpost in response to help you. I applied 2 times, there is no desire to return to this hellhole anymore. I have no other words for this trading company, and now I have no mail.
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1
April 4, 2024
Polite staff
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3
November 3, 2022
Constant queues....although there is an opportunity for several specialists to work....
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3
May 15, 2021
Probably the best delivery at the moment.
The first is the price, well, very small.
Secondly, the speed is excellent.
The third is much cheaper than Belpost.
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December 13, 2021
The staff work quickly and accurately, they are always friendly and friendly!
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June 19, 2023
Good service, cheaper than analogues
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