The first time I visited the wonderful master, Master Zuhra, I really liked everything
I didn't have time to make an appointment with her the second time, so I came to a young man, he ruined my hair, so much nail polish and curling iron, and as a result, my hairstyle "fell off" immediately after styling in 10 minutes, I didn't even have time to leave the salon. All that the master replied was "well, it happens, you have natural hair" (he knew that they were natural before styling). The salon, seeing the result, presented a "grooming procedure"
When I arrived at it, it turned out that I needed to go to another branch, which the operator did not warn me about, there is no data about this service, and there is no record of it either. I stood at the reception for a long time to get my bearings on what to do next, but the girl decided that it was better to answer incoming calls, and I would continue to wait.
It's really a pity, but I won't be coming to this salon anymore, the level of customer orientation is so low.