Floreal
13 reviews
April 13, 2024
Excellent service., individual approach. The bouquet is very beautiful. I ordered it for a silver wedding. Fresh flowers, fragrance. It looks great in the photo. It's just great!!!
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May 10, 2024
Thank you very much for delivering a beautiful bouquet for your friend's birthday! I made an order from Moscow and was very satisfied. Prompt feedback, attention to the customer's wishes regarding the bouquet, convenient payment method and timely delivery. I have pleasant impressions ... 🙏
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March 8, 2024
I want to leave my feedback about this organization. To be honest, this is the first time I have encountered such an attitude towards clients. On March 4, I ordered a bouquet for March 8 to my mother, who lives more than 7 thousand kilometers away from me, it was agreed that delivery would be in the morning. The order has been paid for. Now the long-awaited day has come, I expect that my surprise will please my mother very much. But for some reason, there is a suspicious silence from both mom and this organization. I write on Whatsapp to the operator who took the order: "when will the delivery be?", and it was already at 12.26. And silence in response!!!!!! I write at 21.01, and the operator responds to me:
I'm sorry, please. We have it listed that we have sent a courier to you. In the evening, an overlay was noticed, but again, when checking, it showed delivered. 2 almost identical addresses. The manager apparently made a mistake and marked your order. Let's send a twice as magnificent bouquet tomorrow. Unfortunately, there are mistakes. We work very responsibly, but managers are also people.
We understand our responsibility. Tell me, what can we do now?
I'm just shocked!!!!! And they ask what can be done? And what can be done already? The store is already closed, and they offer to deliver my miracle surprise the next day. And what kind of surprise will it be? As they say, the road is a spoon for lunch!!!! This is the first time I have encountered such irresponsibility. If you work for a company that brings joy to people and on which the mood of people depends, then be kind to treat your work in good faith.
Naturally, the holiday was not a success!!!
See original · Русский
February 29, 2024
The first time I used the store's services. I ordered a bouquet online for my mom. My mother received a very beautiful bouquet. The flowers are fresh.
I liked the approach to the clients, the quality of the order execution.
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1
January 12, 2022
I express my great appreciation and gratitude to the store staff for their high-quality work! I've been using the services for a year now and there are no flaws! Beautiful bouquets, a great selection, prompt and courteous couriers! Thank God I found this store! Prosperity to you!And thank you so much for your gorgeous bouquets, you know how to please people. No matter how many bouquets I ordered, everything is super cool, and the prices are pleasant. I now recommend this store to all my friends and acquaintances.
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November 4, 2023
The quality of flowers and service is at the highest level. I sincerely advise everyone to choose this company!
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1
February 10, 2022
I would like to sincerely thank the employees of this place. Everything was done clearly. I don't really understand these colors and beauty in general - I asked you to help me with the design and choose the colors of the composition to your taste. Everything was picked up perfectly - the girl was delighted
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September 7, 2022
Thank you very much for the day of knowledge))) all wishes were taken into account))) it's nice when a florist is on the same wavelength with you)
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September 1, 2021
My mom recently had a birthday and despite the fact that I am in another city, I still wanted to congratulate her. I ordered a basket of flowers with delivery. I really liked that they sent me a photo of the composition before delivering it to my mother. The basket was certainly gorgeous, the florists did their best, well done. Mom is delighted with the surprise. Thank you very much!!
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November 16, 2021
It's not the first time I've ordered here, the flowers are always fresh, and, most importantly, incredibly beautiful compositions. I and the recipients are delighted, they always deliver on time.
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March 8, 2021
A wonderful flower shop! I ordered flower delivery for my family from another country. The staff quickly picked up the right flowers, agreed on the photo and delivered them to their relatives in 30 minutes. Thank you for your professionalism!
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May 10, 2022
The bouquet is stunningly selected and delivered very quickly)
Only positive emotions!
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February 4, 2021
Thank you very much for the bouquet for Mom. 💐 The delivery was on time.
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