ForteBank
116 reviews
July 27
I work at the fort Bank. Thank you for the wonderful service and the managers are all smart. Super bank. I really like Hal. There is always something to admire. The exhibitions are interesting and the building is unusual. I like everything.
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August 21
Hello, I would like to note the fairly good work of the employee of okno14 Akhmetova Ulzhan, she is so attentive to the client's questions, who resolves the issue positively on the spot, is very patient, very pleased with the professional attitude of people to their work, and this instantly improves the image of the organization. Ulzhan, thank you!
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July 26
Convenient bank premises. There are many ATMs available around the clock. Vernissages and other events are held in the same building. There is a coffee shop. There is an entrance with heated steps. It is important that they are not slippery in winter.
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October 15
A disgusting service from the distant past
I use a FORTE bank debit card. A few days ago, the application refused to perform any external operations from the card (transfers, payments) without any official notifications from the bank. That is, the bank actually blocked my money on the card. In any normal bank, the issue is resolved within a maximum of a couple of hours by contacting the support service. But FORTE Bank is not so simple as to allow its customers to get back control of their money. When contacting the call center, the client learns that the bank's specialists not only cannot help fix the problem, but they cannot even name the cause of its occurrence. The only answer that the call center knows is to contact the department. Arguments that a person works in another country, not even a neighboring one, and to a bank branch 5,000 km away. well, it can't appear in any way, they cause sympathy from the bank's operators, but they do not entail any real effect. The mantra is unchanged - "contact the department." Appeals to the official email addresses of the bank and through the application form on the website - well, as if it were also like a wall. The answers are 0. At the moment, the situation has not been resolved and, apparently, will be resolved by formal legal means. In general, the impression is that the bank is either stuck in the nineties-noughties with its level of service, or consciously adopts the practices of those years, squeezing the money of its customers.
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March 24
Super bank. Polite and professional staff. Experts in their field. And the bank's products are very convenient. There is a safe deposit box around the clock, which is very convenient for use 👍
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March 6
An account with all funds was illegally blocked under the pretext of financing extremism and fraud, although the card was issued as a salary card and nothing besides the salary was received there. At first, the transfers were blocked without explaining the reason, the support also refused to explain anything, he began to write to them everywhere about this blocking in order to figure out what the reason was and what documents needed to be provided. No one answered my requests, and 3 days later they sent me a notification of a unilateral termination of the contract. That's how they blocked all my funds while I was abroad :)
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1
May 6
Very polite staff!Friendliness towards customers, everything is clear and fast!Thank you very much for the good impression you left about yourself!!!
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July 15
Non-residents (including Russian citizens without a residence permit) there is no service here as of July 2024! Keep in mind. Otherwise, it is an excellent department
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November 23, 2023
I am rarely served in banks, so I cannot compare the banking system, but the fact that the service in this bank is not something that is below the baseboard, and he died, I was convinced by my own experience. The loan processing took 1.5 months, the managers were not aware of the legal casuistry of the legal department, so they had to make several documents that were not necessary (no one takes into account that it costs money), they waited 3.5 hours for the money to be issued, apparently there was no cash in the bank, because as soon as the collectors came in, soon the extradition was carried out. This was the first and last time of contacting this bank.
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1
1
November 20, 2023
In general, managers are trying to help with the solution of the issue. I like this branch. But I often notice that the machine that issues coupons does not work for them. Therefore, it is often necessary to ask who is the extreme, and to figure out whether the released manager is competent in your question or not?.. I left my car near the mosque for a long time and only recently realized how to drive into their parking lot. But there are not always places there. There is still a gallery in the building itself, I like it.
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March 10
Professionals in their field, And it is very convenient that there is a natarius on the 2nd floor.You can also have a snack . Each client has their own approach
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April 1
The worst bank in Kazakhstan. Avoid a kilometer away and do not open your cards: they block accounts, blacklisting them, sending letters of happiness, although their managers will be happy to open the card and tell you that everything will be fine.
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1
August 3
We quickly opened an account. I can't tell you about the service yet, but the client manager is responsible....)))
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April 12, 2023
Долгое ожидание и очереди, это печаль. Когда попадешь к менеджеру настроение улучшается. Удобно, что есть кофейня с не плохим ассортиментом и в целом ожидание можно скрасить напитком или перекусить. Из-за долгого ожидания хочется поставить 3 звёзды, но работа уже с персоналом банка повышает положительные эмоции.
1
June 14
Beautiful paintings in the art center at the bank, but the exchange rate is not the most profitable
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September 28
A normal Kazakh bank of the second level, with its disadvantages
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March 19
My favorite bank. I wish him prosperity and success in the market of Kazakhstan. Excellent service, friendly managers, everything is thought out to the smallest detail.
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October 19, 2023
Excellent Bank , for Solo card customers , generally excellent , individual service and support for transactions 👍
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1
June 1
Good app, good service... but... not for Russian citizens
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September 30, 2023
Very convenient parking not every bank can boast of it friendly staff in the legal department are always ready to help
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February 17
Convenient location, pleasant and competent staff
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May 15
There are very few specialists in the Kazakh language. It is very inconvenient for a Kazakh citizen who speaks the Kazakh language.
See original · Қазақша
1
December 12, 2021
Хороший Банк. Отличное месторасположение.
Большой филиал со множеством удобств. Есть своя парковка для клиентов, большое количество зон ожидания, есть где перекусить, так же можно провести свой досуг в галерее.
3
September 13
Top bank reliability tower!!!
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May 3
All my questions have been solved. They treated me very loyally, although I do not have a Kazakh face and a pseudo-coincidence with the sanctions list. I remember about the photo in the questionnaire. I'll come back and take a picture.
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November 17, 2021
Роскошный офис. На первом этаже есть арт галерея для всех желающих. Очень роскошная. Также есть кафе. Рекомендую посетить. Ну и также можно стать клиентом банка. Банк надежный, что очень важно
1
August 10
I don't recommend it. Very bad
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October 1
Couldn't Send ;-)
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May 21
The first available bank, where it turned out to exchange rubles for tenge, then returned to the same place
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December 4, 2021
Выставка при Форте банке всегда прекрасны, нынешняя выставка очень интересна и невероятно красива. Всем обязтельно советую посетить её. Настоящий отдых для глаз
3
July 6
Polite staff
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1
October 16, 2022
Обслуживание на высшем уровне, хорошая банковская продуктовая линейка, хорошее приложение как для физ так и для юр лиц!
3
June 26
Yes, but there are queues
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November 1, 2023
Polite service. There were no queues at the time of visiting
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1
May 9, 2022
Бывают менеджеры очень вежливые, а бывают, что нет. В Business народу в зале, вроде мало, но меньше 1.5 ни разу не ждал. Почему-то очень долго. В других банков такого не видел.
Мобильное приложение - сплошное мучение. Причем и для розницы и для Бизнеса. Наймите уже, пожалуйста, нормальных ИТ-шников.
3
August 18
Thanks to forte
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October 17
A great bank
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July 12, 2022
Много банкоматов и киосков. Мало мест для парковки клиентов. Часто меняют тарифы и условия по продуктам не в лучшую сторону.
3
January 25
Polite and attentive staff
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October 16, 2022
Не открывают счет без загранпаспорта и без трудового договора, тем не менее денежный перевод выдают, что немного компенсирует недостатки.
1
November 24, 2021
The best of the best!
Самый красивый банк, и единственнык у кого есть карты с бесплатным переводом на другие банки 😍
Как юр лицо там обслуживатся одно удовольствие. По личному опыту, намного лучше чем Каспи и Сбер.
3
August 29, 2023
Этот банк обхожу десятой дорогой , если хотите убить время- вам туда .
July 18, 2022
Один из самых технологичных банков. Отличное обслуживание особенно по программе Соло
1
September 5, 2021
Банк расположен очень удобно, есть бесплатные стоянки для машин, очень удобно для инвалидов, так же соблюдаются все санитарные нормы.
3
November 26, 2022
Обслуживание хорошее, персонал вежливый, время ожидания утром недолгое.
4
October 4, 2023
Excellent bank, everything is fine
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May 14, 2022
Что тут скажешь. Мы постарались сделать очень приличный банкинг и отделения как в Европе. Процессы доделать - и будет просто красота.
3
July 4, 2023
Классное здание. Место удобное
February 19
The best bank
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December 14, 2022
Обслуживание на троечку. Сотрудники все время заняты своими делами.