Freshroom Cleaning Company
179 reviews
December 2, 2024
We recently used the dry cleaning service, and were very satisfied! The specialists quickly and efficiently coped with the task, Cleaned the sofa and now it looks like new! I recommend it to anyone who is looking for reliable dry cleaning, especially if you have children and pets!
I also want to mention the work of Kristina's manager, who quickly and efficiently checked on all issues! Thanks
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December 18, 2024
I contacted the company to clean the apartment after the renovation. The work was done perfectly: all surfaces, including hard-to-reach places, were perfectly cleaned of dust and construction debris. The specialists arrived on time, brought all the necessary equipment and cleaning products, worked quickly and smoothly. Separately, I would like to note the politeness and professionalism of the staff. Thank you for the cleanliness and comfort, we will definitely contact you again and recommend you to friends and colleagues!”
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December 15, 2024
I'm just delighted with the cleaning that the team did! 🌟
The cleaning was done carefully and quickly. I was especially impressed with how they handled the kitchen — all the surfaces were shining, and the stove looked like new!
The team was polite and attentive to details, which made the process even more enjoyable. I felt comfortable knowing that my apartment was in safe hands.
I definitely recommend this cleaning service to anyone who is looking for a high-quality and reliable service. I will definitely use their services again!
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December 14, 2024
I used dry cleaning services to remove traces of felt-tip pens from the sofa, which was painted by my child. I was pleasantly surprised by the result!
Specialist Maxim coped with the task quickly and professionally. The sofa returned to me in perfect condition, and the markers disappeared.
I recommend this dry cleaner to anyone who is faced with a similar problem!
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September 12, 2024
We ordered a general cleaning, moreover, we contacted the administrator in ADVANCE to explain all the subtleties and details, where and how to clean it. We were asked to send us EXPERIENCED cleaners, as the cleaning was going to be big. Having met with the cleaners on the day of cleaning, we ADDITIONALLY conducted them around the apartment, stating all the requests and requirements BEFORE starting work. After the time expired, the apartment was rented at about one o'clock in the morning and in a terrible, dirty condition (photo attached). After our indignation, we agreed to come and continue cleaning the next day. One of the cleaning girls apparently had no experience at all in cleaning (wherever she cleaned, there were stains, grease and dirt and had to be cleaned again), nor in communicating with clients (behaved unfriendly, even rude). The dirt was not cleaned in even the most easily accessible places: with them, we had to take a damp cloth and run it over the surfaces to remove dust, showing that they had not been cleaned there. We will never order freshroom services again.
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December 25, 2024
We did an excellent job cleaning the mattress. It turned out to order a master the next day, which is very convenient. Everything is fast, high-quality and affordable. I recommend it!
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November 30, 2024
A good cleaning company, the manager's prompt and active response on Instagram won me over. The manager skillfully found out what result I needed after cleaning and picked up what I needed!
The cleaner is a very pleasant and neat girl-she arrived on time, once again agreed on the amount of work on the spot and started cleaning.
The result of the cleaning impressed me-mirrors, baseboards, facades and plumbing-as new!
It is decided-I will contact you again!
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October 1, 2024
I ordered a general cleaning of the entire apartment. For a second, 600r is very expensive. I'm still cleaning up after them, they haven't even wiped the TV, and I'm generally silent about the dust on the coffee machine and other devices. I had to go and poke at the acceptance for another hour of work, for example, the tile at the door, the bathroom is dirty, the map on the wall is dirty, the children's bed in the form of a house with boards is all in dust, even the shelf above the bed and so on. The cleaner complained constantly, I had to ask them to do their job. By the way, even washing or steaming curtains during general cleaning is not included.
I will never contact this company again.
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December 28, 2024
I applied for cleaning and dry cleaning services for the first time, I was more than pleased with the result. Master Ignat cleaned the sofa and mattress perfectly, I thought the stains would not go away, + he fixed the sofa for me. 10/10 I was satisfied with the cleaning, everything was clean, fresh, I was too lazy to wash the refrigerator myself, I added it to the order and did not regret how new🔥 The girl worked carefully, carefully, very pleasant, I personally recommend the company!!!
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December 17, 2024
Excellent cleaning services. I ordered many other campaigns, but I only liked this wonderful company) The cleaning of my two-room apartment was a great success! I am very glad that I got to them. We will continue to cooperate.
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December 30, 2024
We decided to give grandma the cleaning of the entire apartment for the New Year and did not lose. She's just thrilled, I can't put it into words. The specialist worked from morning to night, the apartment is unrecognizable, it sparkles. Grandma said she'd never had it so clean. Thank you so much for your professionalism and such a high-quality approach. An elderly person will now celebrate the New Year in a clean and cozy way, and all thanks to you.
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October 12, 2024
I ordered a thorough floor cleaning in Gomel + just cleaning the house
I consider the service unproven, because for 320 rubles they wiped the floor with a mop without even vacuuming it. Garbage bags were left on me, things remained scattered and so on
Cleaning in Gomel is much better.
For the unproven service, the manager did not immediately respond to me at all, and then offered a modest discount on the subsequent order, which of course would not be. Horror.
The first impression of the service is just terrible, and they also explain to me that the cleaner is studying and so on.... Not in my apartment. And if so, then through a refund for an unproven service
Wasted time and money
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January 10
I had to delete the previous good comment, because today I'm terrified and furious....I wanted to relax and clean up with the help of an organization!!!Thank you for helping me in a bad mood. I don't even want to say much, general cleaning is just a wet cloth to wave and where the eyes see, and they see very poorly!But the guys are very eager to get the money!!!and not a small one!!!I was in a bad mood and came up with a great company slogan!Give me the money for nothing!!!
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December 23, 2024
This is not the first time I have applied for cleaning an apartment. I am very happy, they always clean carefully, even in hard-to-reach places, especially the shower sink was struck - I did not think that it could still shine so much!) The cleaners are very pleasant, polite, and coordinate all the nuances of cleaning on the spot once again. I recommend it!
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November 17, 2024
Do not contact, they are very dishonest, they ordered window washing, no one came or called at the appointed time, a message came 20 minutes later, the cleaner arrived, and they replied that they had not ordered anything, no one called us! They didn't even call, and no one apologized, that's how they work, half of the weekend is ruined and nerves are spent. The service is terrible, it's not clear where so many Instagram subscribers come from
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December 13, 2024
I applied to the Freshroom for cleaning after repairs and general cleaning . I'm thrilled! The cleaner cleaned everything perfectly, the windows were washed flawlessly!!!
Thank you!
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November 30, 2024
I recently used the services of a cleaning company and was extremely pleased with the result. The specialists arrived on time and immediately started working. They listened carefully to all my wishes and took into account my requirements.
The cleaning was at a high level, the service is excellent, I recommend this cleaning company.
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May 20, 2024
We ordered a general cleaning of the bathroom and kitchen. We bought into a lot of positive reviews.
Orders are accepted and processed very quickly and professionally.
A few days in advance, the manager contacts you and asks if everything is in force. Customer focus is on top.
2 cleaners come to you, look at the front of the work and then you can be free for a fairly large amount of time (around 5-6 hours).
We had problems with washing the shower stall and facades in the kitchen.
Everything was washed, everything seems to be fine, but tomorrow it was a sunny day - and it turns out that the painted facades were washed with something scratchy, like the sink. It's not very visible on a wet surface, but when it dries up, it's a fiasco.
When asked in the messenger what we will do, the company just reads and does not answer anything, customer orientation disappears and ..... silence.
I'm happy for people who are lucky, but there are also stories like mine. People don't care what they clean or what they do, telling life hacks on Instagram about cleaning.
And so here's my new life hack - take a hard sponge and remove everything you see before removing paint, varnish, coating - and VoiLa, fat, stone and scale are gone.
Classic business: a beautiful wrapper, a beautiful entrance and, as in life, an ugly exit of a little brown color))))
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January 4, 2024
It's more fun with Mr. Proper, and twice as fast with Freshroom!
Everything went at the highest level: the master arrived on time, inspected the furniture and began to make Frankenstein presentable, managed in less than an hour, there were no chemical smells left after...
Oh yes, I almost forgot, the master behaved very delicately and attentively towards the sofa as if he was preparing to protect it with a signal with a ribbon so that no one else comes near it, well, or put it up for auction, at least.
In general, I am very pleased with the work done!
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December 26, 2024
I would like to leave a positive review about the sofa cleaning work of Ignat's specialist. A sociable young man, a competent specialist. Thanks for the work! I will contact you for various other services.
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October 5, 2023
FRESHROOM you are the best!
I want to express my sincere gratitude for the wonderful work you have done in our apartment.
From the very beginning of our cooperation, your team has shown a high level of professionalism. All our requirements and wishes were taken into account, and the result exceeded our expectations. (I'm talking about windows, washed perfectly!)
The girl Matyuk A.A. did an excellent job of cleaning the apartment. Every room was neatly cleaned, and the floors were shiny.
In addition, I would like to note your respectful attitude towards us as customers. Your team is always ready to answer all our questions and take into account all our wishes. We clearly know that we are in safe hands.
Thanks to your help, our apartment has become perfectly clean!
Thank you Freshroom, you 🔥🔥🔥
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December 28, 2024
Service+Quality+Price+
I ordered a general cleaning of the kitchen. Marina the cleaner arrived with all the necessary cleaning supplies and cleaned the entire kitchen in 5.5 hours ((( but it was worth it. I recommend it!!!!!
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May 31, 2024
I rarely write bad reviews, but I can't pass it by here. I ordered cleaning in the apartment I was moving out of. There is no furniture at all, except for kitchen cabinets and a chest of drawers. Firstly, we agreed at 10.00, the cleaner was HALF an HOUR late without warning, I had to call myself and clarify if everything was in force at all. I have clearly calculated my time, there is a truck under my house and waiting for me to transport things, as a result, I had to overpay the movers because of this situation. Secondly, the cleaning took 6 hours!!!! In a one-room apartment without furniture!!! There was no general cleaning, but I paid for the cleaning of the balcony and the window in the kitchen. The balcony was not cleaned, the windows were not washed. By 4 o'clock the landlady of the apartment came, and the toilet and bathroom were not cleaned and the corridor too. This is for 5.30 hours!!! I do not know what I paid for
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July 23, 2024
Thank you so much for the cleanliness!! Many thanks to Vera! Excellent quality window cleaning work. Very professional, just perfect! Thank you and I highly recommend it!!
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January 23, 2024
The first time I called a cleaning company. Friendly specialists. We did a dry cleaning of the sofa and armchair, telling how it is carried out. We did a general cleaning of the kitchen and bathroom. And it would seem that everything is great, BUT the whole IMPRESSION was spoiled by the BREAKDOWN of the switch in the shower stall and the handle on the shower stall. And those who did the cleaning didn't even consider it necessary to report it. I found it a couple of hours later. As a result, the REPAIR of the mixer in the shower cabin cost MORE THAN THE CLEANING ITSELF!!!!
A VERY HIGH LEVEL OF CLEANING!!!
NO APOLOGIES, NO COMPENSATION. .
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October 20, 2023
The company is great. The first time I called a dry cleaner and did not regret that I chose this particular company. The specialist is excellent, friendly and has done his job well. Thank you for responding to my application very quickly and being able to come on the same day. Special thanks to the young man who performed dry cleaning. A very kind, friendly and sociable person. I will definitely contact you again!
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February 24, 2024
We are absolutely delighted! We called a cleaning company for the first time and did not lose the choice. 5 stars out of 5, definitely.
Moving is stressful and tedious, and it was decided to call helpers at home. I studied the reviews for a long time and my choice was made in favor of the cleaning company Freshroom.
I left a request for cleaning the apartment and dry cleaning the furniture. The receptionist contacted me right away. She was very polite, explained everything, we discussed all the details and agreed on a specific date and time. The best part is that if you call on Thursday or order cleaning for Thursday, then you get a good 15% discount.
Specialists Maxim and Vera arrived at the appointed time, were very friendly, took into account all the wishes. Maxim cleaned the furniture so well that it visually acquired a new and neat appearance. And Vera is just a fairy of cleanliness, she did her job of cleaning the apartment so diligently and painstakingly that not a speck of dust, not a speck, not a speck can be found.
Thank you for the excellent work and professionalism. We will definitely contact you again and will be very happy to recommend you to friends and family.
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September 3, 2024
I practically do not leave reviews, but in this case, apparently, they will come. The manager misleads (consciously or not) about the package of services provided. The Clinners openly go into conflict. The experience, alas, is depressing.
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May 8, 2024
Today we did a general cleaning in a stone hill in a 1-room apartment.Olga and Vera thank you very much.A little expensive, but very high quality considering that the apartment was run.Previously, we used another cleaning company, but now we will switch to this one.We hope that all the specialists in it work like these two.
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December 25, 2024
Hello, thank you for the high-quality cleaning and for the promptness, we were able to come day after day and prepare the apartment for discharge from the hospital, I recommend 💣🤗👍
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May 7, 2024
My first experience working with a cleaning company was a success. The result is excellent. I am very grateful to the girls for their cleanliness . It's so nice to go home and plunge into the freshness, and not step on another crumb or a clump of dust. Thank you for your work 🙏
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April 9, 2024
I used the cleaning services for the first time and, after this experience, I doubt that I will use them again.
The first "cleaning after repair" took place on April 5. The cleaning results, to put it mildly, were not satisfactory. Dirty floor, stains on the doors, no wet cleaning and, unfortunately, this is not the end. It was decided to call the manager and ask questions about the quality of cleaning, for which, by the way, we paid 450 Belarusian rubles. The manager apologized very much for the current situation and offered to change rooms for free on April 9th. This calmed me down and I expected that this time the result would please me.
The same specialists were sent and the woman began to tell us that the tiles in the bathroom are not washed, because "apparently they bought the cheapest one." For me, of course, such information became news and I did not understand what it was about at all) By the way, the shower system rusted after the first cleaning (I attach photos before and after). The second time, the floor was washed without white stains, but the doors and doorways, along with part of the kitchen cabinets, seemed to be untouched until they were pointed out during the second cleaning.
Unfortunately, I no longer want to contact this cleaning company from the word at all. When applying for cleaning services, you expect that professionals in their field will come who know how to wash matte surfaces without streaks and remove any level of contamination to the maximum, but you only get excuses why it cannot be washed and accusations of cheap materials. Turning to the Freshroom team, I would like to say that having adequate and pleasant managers is very good, however, you should also not forget about good cleaners and, setting such a price for your services, be kind to provide these services efficiently.
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December 17, 2024
I am very happy with the dry cleaning of the sofa. We have a cat at home, and the sofa was in terrible condition. After cleaning, no stains, no wool – just the perfect result. Thanks for the great job!
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December 11, 2023
I ordered the cleaning of the kitchen and bathroom for my mother.
I didn't get a discount, although they have discounts on other things and on Thursdays until December. So a young girl came with one bucket, rags, a mop and three bottles of remedies. Without a stepladder and a steam engine. I immediately stipulated what to wash (kitchen: countertop, apron, cabinets outside, oven inside and microwave. The bathroom has cabinets outside, plumbing, bathroom and sink, mirror and tiles to wipe. There is a bathroom and a tile in the toilet.) They announced the price and said that the kitchen was freshly cleaned, and the toilet and bathroom were general. One person will come to do the work and it will take 3-4 hours.
Mom rated the cleaning well. But when I arrived, I saw this: the apron, cabinets (doors) and sink were washed. I washed the microwave outside and rubbed Dasha that I had erased the paint near the handle. I didn't even take the oven, the refrigerator only had walls, because I didn't get to the top. I wiped the cabinets on top, but the sticky layer remained. The grease splatters on the apron and the bottom of the lockers remained. I washed the floor and the window sill. I wiped the tiles in the toilet, washed the toilet, and I'm not sure what I washed the plastic back wall because there is dust on the counter doors.
I washed the mirror in the bathroom, like the sink and the bathroom (but they didn't shine at all like they were washed), the plumbing was dirty and the floor under the cabinets was not washed. I washed the hood from above, the grilles had to be washed themselves.
When I showed the photos to their administrator, they offered to send the same girl to fix it. My mother refused their services because she was disappointed. To which they offered me a 20% discount on the next cleaning. I refused.
I'm waiting for the company, because the work is not done. But they probably aren't going to. I will add a review after their conversation.
P.S. Mom said that the girl came to her as a student and she worked in this company for 1.5 months.
I do not recommend it!!!
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October 18, 2023
Marina was cleaning my house today. Thank you so much for your work. Crystal clear! the speed of cleaning was also very pleased.
I would also like to thank Pavel separately for the excellent work done with our sofa, it was so clean only at the time of purchase :)
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April 3, 2023
I chose a company for general kitchen cleaning from ~ 5 companies, the Freshroom was bribed by very quick answers from the administrator and the discounted price is lower than others. And I did not lose!!
5 minutes before the appointed time, the staff was at the door, the girl Alina cleaned the kitchen all day (old fat on the panels, oven, extractor hood, dried dirt around the trash, behind the baseboard under the cabinets) - cleaned sooo carefully, took into account all requests, took everything out and carefully put it in its place! I also cleaned the stains on the refrigerator door, which I had not been able to remove myself before. The wooden panels were not damaged by chemicals.
I haven't seen my kitchen so clean at all, it seems 17 years ago we stopped by after my grandmother)))) I searched for "shoals" for another week just in case - I didn't find anything worth mentioning! Thank you very much!
At the same time, I ordered the carpet and sofa dry cleaning: the second master did it quickly. Not all the stains have been completely removed from the sofa, but the sofa is already 30 years old :) There is no smell of chemicals left, everything is fine.
I will be happy to contact you!
P.S.: one legal nuance (read the offer on the website): the Administration accepts orders, but "The Contractor is an individual providing Services", and "11.1. All rights and obligations to provide Services arise exclusively and directly
between the Customer and the Contractor." and "11.3 The Administration does not act as a party to a dispute related to the provision,
non–provision of Services, recipient or addressee of the relevant claims, requirements."
It turns out that so far everything is fine, everything is fine, and if something is wrong, you will need to deal directly with the performer-master, whose clients do not even have contacts...
But so far everything is fine, I hope no one will get to the points above :)
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September 29, 2023
Excellent cleaning company! The administrators react quickly, the prices are excellent, the quality is perfect, everything is clear on time, the guys are polite and neat. We ordered cleaning of chairs in the office and a sofa with chairs at home. Very satisfied. We will recommend it to friends!
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August 10, 2023
A great company, we worked with Olga Kleener
The bathroom is just shining, all hard-to-reach and difficult parts are now clean!) Olga arrived on time, did her job in 2.5 hours, everything was very pleasant and neat. We thought that many impurities are not washed at all, but Olga succeeded!
Thanks again for the fast communication, affordable prices and professionalism!)
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January 3, 2024
A master was invited to dry-clean a large corner sofa and an exclusive rare set of furniture from the 60s. The job was done perfectly. The master is intelligent, with his slippers)).
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September 14, 2024
There was a dry cleaning of the sofa, ottoman and chair. We did everything in 1.5 hours, everything is fine, we are not calling for the first time. It dried up by evening.
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February 28, 2024
The only thing that has no questions about cleaning is the windows and a well-cleaned floor.
There was dust on the walls that had to be removed, a dust raid on the plumbing, apparently it was too lazy to climb higher, they did not consider it necessary to open and remove the sink at all, only superficially. It is unclear what she paid 650 rubles for. Probably for the broken mirror on the wall. Which supposedly was already like that.
Just without words, I will add only one photo.
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December 29, 2024
The dry cleaning is well done, everything is fine.
Thank you very much, I will contact you again.
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August 1, 2023
I chose a cleaning company based on the reviews of my friends and was not mistaken!
I am 100% satisfied with the quality of cleaning and service. We ordered general cleaning and window washing.
The girls have cleaned up everything they need and even more!
The windows are clean, the window sill is clean, the frames have also been cleaned.
The dust was wiped wherever it is necessary and not necessary))
I didn't recognize my kitchen at all, I thought my stove couldn't look like that anymore)
I'm usually a very picky person and I can always find something to dig into, so I didn't have high hopes, but the company exceeded my expectations by 200%.
I was afraid that I would have to clean up after the girls, but I didn't need to)
In general, I am satisfied with the quality of cleaning, I will definitely contact you more than once!
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August 22, 2023
I was looking for a cleaning company in Minsk, being and permanently residing in Moscow. I trusted the reviews and was absolutely not disappointed! Manager Anastasia quickly got in touch via messenger, explained everything in detail, with interest and professionally, and we began to cooperate. It was necessary to clean the apartment of very elderly parents who resisted cleaning by "strangers" to the last (those whose parents are old and what it's like to get along with them understand what I mean). In order not to "scare them off", it was necessary to develop a flexible scheme of regular cleaning, that is, gradually connect general cleaning of the kitchen and bathrooms, window washing, etc. to the supporting one. Fortunately, the company has such options, and Anastasia intelligently built and organized everything. Marina, the cleaner, was very well chosen for us, who liked my parents with her friendliness, accuracy and conscientiousness from the first cleaning – they literally "let go"! The next time they were waiting for her. And by the time of the general cleaning of the kitchen, Anastasia (thank her very much!) I connected Lera, a very conscientious cleaner, to the Marina – together the girls cleaned so heroically (in the heat of + 30 and without air conditioning) (there is no other way to say)) the kitchen, that it is simply unrecognizable! The amount of work was not great, Marina and Lera worked from morning to evening, at 10 o'clock, - they were exhausted, of course, but they went to the end until everything was done. And the parents waited patiently - but the result pleased everyone! It was a celebration of purity! I really want to express my gratitude to Marina and Lera once again for the general cleaning of the kitchen! And thanks to Freshroom for their kindness, understanding and differentiated approach to the client, excellent quality of work and high professionalism of the staff! We will continue to cooperate)
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November 10, 2023
The first time I called cleaning yesterday, we moved to a new apartment, so cleaning was difficult. Cleaning was recommended by a friend, she was satisfied. 2 girls arrived, everything was brought in order. Carefully, professionally, we also asked for a vacuum cleaner, we took everything. The bathroom is a special delight. After the previous owners, he was mildly goaorya not very, now everything is as new. I recommend. I will contact you again
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January 20, 2024
I called the master to clean the sofa. I was very pleased. The master, Ignat, did everything professionally and efficiently. I will definitely come back again . Thanks!
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April 22, 2024
I ordered the cleaning of tiles on the floor in the kitchen and in the hallway. The tiles in the kitchen were cleaned well, but the hallway is disgusting. I showed that the tile was dirty, to which I was told that the employee no longer had time to honor because she was late for another object. I'm adding a photo. The first photo is of the kitchen being cleaned, there are no complaints. And the second photo was cleaned so the hallway.
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January 12, 2024
Thank you very much! I just left a request on the website - 5 minutes later I already booked a dry cleaning! The master did the job well, the sofa is as good as new! Thanks to the company for the high-quality service, courteous staff and professional staff 😊
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December 13, 2023
I really liked it. I did general cleaning in a 3-room apartment. They've removed everything!!!! Very nice girls! We did a great job. Thank them for that! The first time I applied for cleaning, they used to clean the sofa, they also did it perfectly!
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March 31, 2023
Hello, in the Freshroom I ordered fresh cleaning of the studio in Minsk + washing of the balcony and windows..
Here is an honest and fair review: I found the company while in Moscow based on reviews in Minsk for the student's son via the Internet.. There were, of course, doubts about how everything would be..
1) we discussed everything in detail on WhatsApp, politely and competently
2) the result of the cleaning was very pleasing (and the son was at school all this time and the cleaning was carried out in his absence, he only opened the door in the morning))
3) the amount of payment was in accordance with the preliminary agreement
4) according to the promotion, the refrigerator was cleaned as a gift
5) provided a 10% discount on the next order..
There is no doubt left, I recommend it
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