By the way, I liked it there, I didn't rent a suite of course, but the usual room is also good, everything in the room is clean and tidy)
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1
Павел
Level 13 Local Expert
February 5, 2024
Attentive staff. The rooms are clean.
Slightly tired.
Kettle in the room on request.
One of the disadvantages is the overpriced price, including in the restaurant.
The food is delicious.
The pitch is good.
The parking lot is large, fenced, 70 rubles per passenger car.
An excellent hotel in conditions of instability and ongoing military operations. In principle, the price is decent, but there are almost always no rooms available.
The hotel is nice, the staff is polite, the room is clean. The room has a TV, refrigerator and air conditioning. The only negative is the mosquitoes in the room.
Due to the situation, the prices are clearly too high. However, at the same time, the room is cozy, there is everything you need.
In the morning, you can have a good breakfast in the restaurant, quite reasonably priced.
Clean, tasty, polite staff in the restaurant, a large assortment. The average check was 1200-1500 per person, but I think the prices in the hotel itself are too high, a double room cost 4500.
If you have an alternative, choose another location. The rooms are as under the Soviets, the linen is clean. The staff is not friendly, everything is somehow unclear. I do not recommend it.
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3
Наталья Забродина
Level 3 Local Expert
April 24, 2024
A wonderful hotel. The staff is excellent. Restaurant without comments 👍 delicious food, room service at the desired time, portions are unrealistically large.
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1
Сергей А.
Level 7 Local Expert
July 19, 2024
Of all that is in Lugansk, this hotel is the best option. The prices are a bit overpriced. The staff is friendly, the room is cleaned every day.
It's a good hotel, it's a little expensive, and the waiter is inattentive in the restaurant. The sauna is spacious, has everything you need from slippers to towels.
Nice hotel, stayed with my husband for 3 days
Due to circumstances, we had to extend the stay, the girls at the reception are nice and polite. All staff are understanding and correct
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4
Игорь
Level 10 Local Expert
November 20, 2024
In the current situation, the hotel is not bad. One of the disadvantages is a 900 RUB breakfast, which is not included in the price. In order to ventilate the room, you need to open the door to the balcony, otherwise you will not be able to ventilate.
Thank you very much for your hospitality!
The hotel is cozy!
Good kind staff, excellent restaurant administrator, the cuisine in the restaurant is delicious!
I liked the hotel. Friendly staff, the room is clean and warm. There is hot water, Wi-Fi. But it's expensive. Except for the price, we were satisfied with everything.
Disgusting service, no reservation, in fact they settled in, waited 12 hours, called, said there were places, arrived 10 minutes later, replied that they had already booked them by phone, that is, they did not accept our reservation and immediately occupied all 3 rooms, although there are no people! The prices differ from the site. I wish them from the bottom of my heart and from my family always empty walls in this complex!
I was on a business trip to Lugansk.
I settled in this complex.
I can say that we were met, accommodated and fed.
The staff is friendly, the room is clean, I liked the kitchen.
I took a single standard, the room was cleaned for three, the price tag is too high for such a service. The hotel was probably popular in the 90s, but now is a different time - we could have done a more modern design. If I'm in Lugansk again, use the services of another hotel.
I put three because you come to take a room in the morning and you can't book all the rooms only in fact, even if there are rooms available. Even if you say that you are ready to pay for the whole day.
We couldn't get home with the children, we had to spend the night in a hotel. The girl at the reception was pleasant and polite. The room is quite excellent, I can't say anything for the rest, and there's nothing to compare it with.
The prices are too high. But they are like this everywhere in Lugansk now. The room was cleaned every day. The staff is polite. The restaurant is delicious, but also expensive