I signed up for a manicure on a free window. The adminitator announced the amount of 50 rubles and 1.5 hours of employment. In fact, it turned out that there were additional payments for removal, additional payments for strengthening, and additional payments for repairs. And I found out about it after the fact, i.e. almost when the master finished doing the manicure.
In total, the manicure took 3 hours at the promised 1.5!!!
The scissors were taken out of an already open craft package, at my request to open the sterilized tool with me, I heard: well, it so happened, several tools are in one package at once, so it has already been opened, but believe me, it is 100% sterilized. Of course, I didn't believe it and asked to open the tools in front of me. Fortunately, another pair of tools was found, the issue was resolved.
A terrible place, the boorish attitude of the administrator. Instead of acknowledging the poor-quality consultation and recording, the administrator said: I am not obliged to consult anyone, I only keep a record.
The customer focus is just 0. I do not recommend this place to anyone, only bad impressions remain.
A few words: I came to the eyebrow piercing service. They did it quickly, it didn't hurt, they controlled everything so that everything was clean and sterile, there are no questions about this) But the master imposed other services so much, they say, "well, of course you have acne.. it's time to clean" and the like. This is not competent on the part of the master and spoils the overall impression very much.
I went to the salon for a haircut, did keratin and saw how terribly the strands were not even, I came to tell the salon about the problem, to which they replied that it was my fault and they did nothing, I do not recommend this "salon" you can not spoil your strength and nerves in this institution!!!!
Terrible service, I wanted one hairstyle done another, I wanted to build up the wrong eyelashes, I don't know where to complain next!!!! If you want to get rid of your loved one, go to the beauty gallery salon, there will be no lover or husband!
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Николай
Level 2 Local Expert
March 27, 2024
I've been getting a haircut in this salon for 10 years from different masters, I like everything. The staff is polite, they always recognize me, they are always happy.
It should be on top - but no, there is no impression of professionalism. They spread paint for you on your eyebrows, at the same time the master painted himself, everything without gloves, does not wash his hands, talks on the phone during the procedure - left, returned and again did not treat his hands - not very much.