This time, the service simply did not meet the Emirates brand standards. Flight Ho Chi Minh City-Dubai EC 326 dated 03.04. Flight attendants served only foreigners and Arab men on the flight. The Russian contingent was seated in the center of the aircraft cabin with four people each. I personally sat in 41st place. We didn't even get any water or food. There was no reaction to the flight attendants. But as they took and tasted alcohol for themselves, they chose food and took it to their place - they did it without hesitation. Just a disappointment! And of course, it's not pleasant for such an attitude towards passengers who speak Russian....although I spoke in English. Please, what is indicated in the menu. They bring it, throw it, and say there's nothing else. And immediately they collect garbage, even from those who have not finished eating or are still eating. Well, it's just not pleasant.... I've never seen such an attitude in so many years....what happened? If this continues to happen, customers will leave for other airline companies....Good luck to you gentlemen. I can't thank you enough! The precipitation is not good from the flight.
It's not even clear what to write... Mega norm airport! Everything is clear, spacious, there are signs everywhere, everything is new and beautiful. Being in the city itself, unlike Al Maktoum. I went out and took a subway and a taxi and at least that.
A lot of shops, payment in dollars. There is a smoking area in each terminal: next to exits A3 and C21, it is mandatory to buy chocolate, not necessarily the famous Dubai one) but Dubai production
Terminal 3.
The staff is helpful.
Economy class check-in for all flights in the general queue.
Very large duty free. Probably more than in Barcelona.
Clear.
Toilets are free and very clean, just like everywhere else in the Emirates.
Navigation through the terminal is convenient.
Lots of cafes.
We took off in January 2025 from Dubai airport. Everything is clean, good, fast, but....the prices are high. I didn't notice that it was duty free. French cognac is more expensive than ours in Nizhny Novgorod. The prices in Armani, Boss and other stores are higher than in Italy.
I often fly from terminal 3. Everything is quite clear. There are many check-in counters. I fly Fly Dubai. I use the 3-5-6 racks. The only disadvantage is that there are often not enough specialists, the main part of the racks is 'idle')))There is a self-service baggage claim department opposite. Then everything is clear- passport control, customs, duty-free and gates.
Since I have a premium at Tinkoff, I spend the time before departure in the Merhab lounge.
Everything is quite simple and convenient. There are automatic check-in desks at the entrance for those who only have hand luggage. I have registered and received a tag. Well, if you have luggage, then racks 1,2,3,4 for economy class, the queue goes fast. We checked in our luggage, went to the smart passport control, opened the first page in the vending machine and looked at the camera... The door opens and that's it... Then there are only check-in services for personal belongings and hand luggage. They ask you to take off your shoes, be ready. Everything is correct and polite.
It is clean, informative, there are many shops, the staff is very helpful, all procedures are fast, water is from 2 dirhams, air conditioners work well.
A quiet airport is generally great. All the necessary information is displayed on the scoreboard. It is very convenient and comfortable. The distances, like everywhere else, are very huge. But it's beautiful
A new spacious terminal.number of escalators .Huge duty-free shops.You can buy everything from cigarettes to a motorcycle.Navigation is simple (always straight)Very clean.A huge plus is the chairs with leg support.Lowered the score for not being informative.The flight was delayed, but there was no information about it.
Super airport, very big, but everything is so well done , it is not possible to get lost , everything is clear and simple . The airport is very beautiful, there are many different shops.
It's a little cramped in the boarding lounge, but there's plenty of room. I was glad that there is a McDonald's cafe. However, the prices (especially for drinks) are a little too high.
The airport in Dubai is very large, and you need to take a train to Terminal 3. There is a huge dutiful, clean, there are enough places to wait, but there is nothing particularly memorable there, navigation is normal, it is very easy to navigate
Nice terminal, cool in any heat, fuel-up breakfast at Hangar is a great option. The trouble is that airport wifi conflicts with messengers, and the prices for everything are quite high...
A comfortable waiting time for your flight. A wide variety of shops and cafes. There are lounge areas. Good internet connection. It's a big space, there's a place for everyone.
This is not an airport, it is a separate city!!! )) It simply amazes with its size! I liked it here, despite its size, unlike Istanbul airport, everything is very well organized at this airport. There are even special mini-trains that will carry you between terminals. A very clean, well-lit airport, a huge number of shops for all tastes, a sufficient number of cafes. Since this is the largest international hub, there are always a lot of people here, but even with this condition, I managed to find places to sit without any problems. I also had a chance to visit the business lounge, it is also gigantic, the food there is just great, unlike many airports. Everything is very comfortable.
Excellent airport, cleanliness everywhere. Free Wi-Fi is unlimited in time, use it as much as you want. The staff are all friendly, smiling, will direct you in the right direction, queues are not created. Everything is great!!!
The airport has a fairly large duty-free area.The airport is very crowded, especially with Hindus, because there are a large number of Hindus living in the UAE, and their natural rotation is underway.You should not change the currency at the airport, a commission is charged for each currency transaction, and the exchange rate itself is also not profitable.,
The airport is big, there are a lot of people. The staff works very fast. When I saw the number of people being searched, I thought, that's it, it's going to take a long time. But we didn't stand anywhere for more than three or five minutes! Everything is clean, the toilets are great, everything is logically arranged and the staff who guide and help everywhere!
There's everything about duty-free. There is nothing to add)))
Spacious, comfortable, modern airport, delivery to the platform on the monorail, it is comfortable there, there is an improved waiting area, food and drinks are excellent there, accommodation (sofas, armchairs, etc.) - for 4
A cool airport can not be compared with the airport of Almaty, I fly to the UAE quite often, there are places to relax to charge phones, a lot of foot courts the best duty free for any wallet, of the cons there are few places for smoking and they do not announce boarding a flight! So I advise everyone to stay close to their Gate, otherwise there is a chance to miss your flight!
A modern airport with many shops that we have long forgotten about, everything is decorated very "appetizing", I want to buy))) clear navigation. Cool airport in one word.
It was a very pleasant place, it was the first time and I really liked the service. Everything is clean and tidy, passengers are welcome there and their safety is taken care of.
Clean, comfortable. There are many shops and eateries. We had to wait 5 hours between flights. It was early morning. Everything works. But it didn't work out to rest. The chairs are hard! There are no reclining places, as it was before. Or are they in another terminal? But there were none at gate 22! And we are so tired! I had to go to a cafe where there are soft sofas with pillows.
Everything is traditionally wonderful, as IT ALWAYS IS IN THE EMIRATES. EXCELLENT ORGANIZATION. THE MARHARAB HALL IS COZY AND WELCOMING. DELICIOUS FOOD AND DRINKS
Everything is fine! But the seats in the waiting room are a bit dirty. Otherwise, everything is fantastic, fast, without queues and unnecessary movements! And the bags are all neatly placed in the luggage compartment, no one threw them. Everyone is friendly!
A huge, very beautiful, functional terminal. Despite the size, everything can be easily found thanks to the signs. There are many business halls of different prices, there are smoking rooms, places to relax with soft sofas and comfortable reclining chairs. The prices in Duty free are high, but the assortment is huge, something can be found for gifts and souvenirs.
The airport is huge, everything is perfectly organized, from fast boarding, passport control and baggage claim. We forgot the laptop in the rush at one of the verification stages, we were very upset... But thanks to the airport staff, the loss was found within 20 minutes! When flying back, I liked the check-in process, quickly at any counter. Passport control is also organized at a very high level. Well done!
Dubai 🤍everything is said here. It's easy to navigate. The staff is polite, they will prompt and show you everything and will go with you even if you don't understand anything. Everything is very civilly and competently done.
It's a big terminal, but not as spacious as the first one. There is a huge flow of people, there may not be enough seats. There is a duty free. The restrooms are clean, as is the terminal itself. The security checks and the migration check are going through normally. The navigation is clear.
An excellent airhub in terms of logistics, awareness and passenger convenience. There are many food outlets and various shops. Duty free is a separate superstory. But as always, not without disadvantages: 1-the remoteness of the arrival and departure points, you get tired of walking; 2-on the street 35, and in terminal 20, many sit in jackets so as not to get sick; 3- prices leave much to be desired.
They brought me to Terminal 2, it's terrible. Dutifrey is small, not cheap, but something is cheaper than ours. The space is small, and there is a peculiar smell. There are many guests from India, Afghanistan, from our former eastern countries and the Caucasus, as well as us, Saratov, St. Petersburg, Moscow, etc.our cities, if you fly a flydubai. We asked the perfume company, they said economy is here, and this company is represented in the VIP area, where they probably don't take us.
The airport is just huge. I took the subway from one terminal to the other, and then the subway again to the boarding gate. The staff is helpful, they will explain everything and help if necessary.
Cleanliness, comfort, lots of comfortable seats for waiting for the flight. Employees show, direct, there is no long queue, registration is organized.The toilets are perfectly clean! A large selection of different products are being sold! In general, a high assessment of Dubai airport! Thank you for your hospitality!👍❤
God, how convenient it is, at the entrance they immediately told me which window to go to, they did everything as quickly as possible, then everyone was friendly and asked how things were going, then it was generally easy to find everything, the dutik was gorgeous, I am very satisfied
A huge, large-scale airport. Friendly staff, it is impossible to get lost, because they guide and prompt everywhere (it is not necessary to know the language). The cleanliness is perfect, there are enough places to wait. There is a huge selection of goods in duty-free shops.
A terminal for all tastes and wishes, UP is open, cafes and snack bars, seats for sleeping, pharmacies, shops, toilets, it's a little cramped, but there is a place to sit and rest,wifi all the time without restrictions
A huge airport, everything is perfectly organized, there are information signs for ease of movement, luggage was received quickly, without delay, responsive staff, cleanliness in the halls.
In my opinion, the best airport in which there was, it is almost impossible to get lost, I advise everyone who wants to have an interesting time to go to zone A, there is an automatic subway between zones B, C and A.
The air conditioner works great, and the temperature inside is comfortable in any weather. The passport scanning and face recognition system is slow, it took several repetitions of the operation.
The goods are of excellent quality, and we were contacted in the purest Russian, which was very pleasant! I will definitely visit this place next time.
A good international airport. Electronic check-in is very convenient, 2-3 minutes and that's it: the boarding pass is on hand, the luggage is gone.
We arrived much earlier than the flight and spent almost all the time in duty free. The range is extraordinary. Phones, watches, bags, perfume, and more. 4 hours have passed like a minute.
Huge flows of people . It seems to me that every minute someone is taking off, someone is landing. But everything is announced several times and in several languages. Like in our country, they can't forget to announce boarding, and then they won't let passengers who are a little late through their fault. It happened more than once in Sochi. Everything is on the level there. Unfortunately, this rarely happens in our country.