Geely
386 reviews
December 31, 2024
Availability of all models of the company, the opportunity to conduct a test drive. There are many consultants.
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September 5, 2024
Excellent service center. The staff is polite and helpful. Thank you.
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2
1
June 6, 2024
There is a waiting area with a children's corner (table, chairs, decorations, pencils, books), a coffee shop. The toilet is clean. The staff is polite
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1
October 6, 2024
A good salon. High-quality and professional service for sales managers.
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March 17, 2024
We promptly solved the problem with the registration of the battery in Gili Tugella! We are very satisfied with the service, the work of the staff and the pleasant price compared to Russia
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June 25, 2023
Good afternoon. In terms of the quality of work, everything is pretty good. In terms of service, he's already limping here. The attitude towards clients is not the same as that of famous European colleagues. Until you find out for yourself, you don't ask, you don't ask - nothing will be offered. In general, it will do for "our" service anyway. The staff I was connected with at the time of buying the car is just great! Thanks to Albert and Svyatoslav - the best!
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1
April 25, 2024
04/25/2024 they applied for the installation of Mayakovsky mudguards, 2. They asked that the arches be well washed before installation. As a result, K.A. Vertinsky did not wash the arches when washing the car, and V.A. Patseyko did not pay attention to this and installed mudguards on dirty arches. I ask you to have a conversation with these employees and take action. There are no complaints about the service specialist Solovyov A.L., he works smoothly, quickly and efficiently. Solovyov 5 ⭐
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2
October 26, 2023
Managers are very optional both at the beginning of 2021, when I bought a car from them, and now: I wanted to get on a test drive - record in 2 days, but they don't record ahead for the next weekend. They promised to dial in advance - they did not dial, the next weekend I came to Timiryazev and calmly rode without preliminary recordings. When buying in 2021 with a trade-in in general, a circus happened... With subsequent appeals, the casco and the purchase of additional options, never without jambs (this is about 7 appeals). In the end, even though this is the closest place, I spat, decided to save my nerves and moved on to other dealers, with whom no questions have arisen over the past 1.5 years. I threw 1 star for the leasing department (agroleasing) - everything is clear there and without empty promises
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4
1
February 22, 2024
A good car dealership. Let everyone criticize the work of the staff, but we got a very good specialist. Everything was done quickly, professionally and with understanding :)
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1
September 3, 2024
Pretentious managers who encourage you to contact other centers with their attitude. You need to be more friendly and simpler
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December 13, 2023
I recently sold a car, and it turned out that there is a small problem in the sensor of the steering wheel airbag. In the afternoon of the traffic police, Saturday, it was urgently necessary to fix everything in the morning. I would like to express my deep gratitude to the staff for getting into the situation, promptly helping to identify the problem and replacing the sensor as soon as possible. I ask the management to thank the employees: Makeev Maxim, Prokhorchik Ilya, Tikhomirov Oleg, Nikolaev Alexey and Alexey Machulsky for their professionalism and help in a difficult task.
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1
November 29, 2023
Great salon. Polite staff. An adequate approach to the problem that has arisen. There is no imposition of additional services. Comfortable waiting area. Solid 5 stars. Recommend 👍
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May 12, 2024
The center is working well. The specialists know their job. Of course, the top managers moved, Once being at the service, the electricity went out in an emergency. So at the reception they had no idea about the reason and, most importantly, about the time when they would turn on? And the prices would also be reduced for the service.
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3
November 26, 2024
It's a good center, everything was shown and told. I would take it for myself, but I don't have enough finances
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May 12, 2024
Very qualified staff. The quality of the work performed is good. All the work was completed on time.
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1
January 10, 2024
We joined the queue for a car at this center in June 2023, today it is January 2024, and there is no car, and there is no car. During this time, no one has ever called or said anything about the client. When we called, there was no answer, wait.
When you communicate with the manager in the salon, of course, it's a separate story, ask yourself what you need, he won't say anything. But on the way out, be sure to take my business card.
As a result, we went to another dealership on the other side of the city, Borovaya, and bought a car there, where communication with customers is at a high level.
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3
January 6, 2024
Terrible trading conditions. With an average cost of a car on the market of 9 units, they offer 6.5. But this is if ideally. Then you have to pay 130p for the diagnosis, and the price is likely to fall further. Ads for the sale of the same cars with deliberately low prices are shown on the screen. They will prove in every possible way that your particular model is not in demand on the market. Visually, they did not consider it necessary to look at the car. I refused to buy a car in this salon.
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April 5, 2024
Oh, YES! THEN we pass regularly, the work is done efficiently, the manager who serves us is attentive, responsive, balanced! Keep it up !
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October 17, 2023
They cheat. They don't sell a car without extras. They say that cars come to them from the factory already with installed extras (with film and anti-corrosion). And then it turns out that they have two queues: the first is cars with extras (extras at an inflated price), the second is cars without extras (which you will never buy). During the last three months, the manager has been "feeding breakfast" saying that the car in our configuration may arrive next week, the manager promises to call back and then disappears, we have to contact him ourselves every time. After six months, the car did not appear in the factory configuration. Don't waste your time, contact another dealership.
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4
January 28, 2024
It is clean, the territory is well maintained, Parking is organized. But I can't get through to the manager, the cars are almost all locked, I can't look at them. I wonder if everyone likes to watch locked cars?
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1
1
November 2, 2023
I signed up in line to buy a nogovo car at a car dealership on Mayakovsky, 2 in May 2023, I am writing a review in November 2023 (for understanding). Manager Dmitry constantly replies that we are closing the waiting list for April and so on all the time. The manager's attitude is not caring to the buyer. The queue for the purchase of cars is not controlled, and I sell it to whom I want. Compared to other Geely salons, the work of managers at Mayakovka is unsatisfactory (I do not specify the last name only for the manager who served me). in general, the work of the entire salon is not bad, there are just managers who spoil the rating of their colleagues' work.
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1
August 17, 2024
Hello. Many thanks to the manager Nikita. I called back, listened, found time to make an appointment, one of the few who does the job 100 out of 100. Thank you .
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1
September 28, 2024
A great salon with friendly managers, it was there that I bought my car. Everything was explained, explained and arranged in an accessible way
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July 13, 2023
I bought an Emgrand flagship on Mayakovsky-2, I am very happy with the work of the atocenter, I even wrote a thank you in the book of complaints and suggestions, I constantly communicated with the manager, even if he has a day off, if he is busy, he will call back.
I also contacted other staff, the contract was printed out when my manager was on the weekend.
I am also very happy with the car, a very modern and high-quality car for my money.The price and quality are at the same level, plus good credit conditions,7.25% for the first three years, so there is a great demand for such cars, we had to wait three months.
I recommend contacting atocenters and buying, I do not know any other alternative.
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June 3, 2023
I have called several times and, perhaps, I will hardly visit this dealer anymore. The theater begins with a hanger. And the dealership is from the manager's job. So managers don't care about the lilac star on you, no one will come back, they won't even come in your direction if you don't hold a lot of money in your hands. Not even like that - don't shake them! The dialogue with the manager boils down to the premise: we don't care who buys this car - now you or tomorrow someone else, but they will buy it, because there is no choice. Dear colleagues, teach your employees the etiquette of sales, and the feeling that you did not come to the dealer, but to the Chervensky market for vegetables.
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9
1
March 14, 2024
Excellent service. I gave the car a warranty to replace the stabilizer bar, they said 2-3 hours, after an hour and a half it was ready. I only apply to this car center. I like everything. Thanks
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October 3, 2024
Polite and competent staff, always ready to help.
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September 7, 2024
Everything is great, the service is top class!!!
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1
1
March 17, 2023
The car dealership is no different from similar ones, clean, beautiful, polite staff. The cost of a car is about 25% lower than in Russia, but they also do not sell to Russian citizens. So you just can't come from Russia and buy it.
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3
1
September 20, 2023
We chose this dealer to go through the Coolray. Everything is done clearly and efficiently, recorded on the right dates at a convenient time, unlike some other Gelly centers in Minsk.
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June 15, 2023
Good afternoon.
I am completing my review (it will be under the addendum):
It turned out that when selling, I was told original Chinese spare parts (discs and pads), but in fact they supplied cheap Belarusian spare parts (pads).
They squeak, squeak, and have a bad ferrodo.
With many, apparently it rolls - they say they'll get used to it)
In short, the service and Repair in the Mayakovsky Street apartment requires the intervention of managers.
I wrote an appeal to Jili - RB.
I am preparing a review in Jili - China.
You can't treat the brand so shabbily.
But what can I say - even for writing a review in the service Center, Gili is given Skoda pens))))
Previous review:
I leave my feedback-the impression of the service at Luxury Motors Plus on Mayakovsky 2.
1. I went to Luxury Motors Plus on Mayakovsky, 2. THEN + replacement of discs and pads in a circle.
The next day, as expected, they called from Gili's Call Center and gave excellent grades.
2. I traveled for a couple of days - a problem came out: - braking - squeaking brakes; - in motion - whistling on all discs.
I decided to run-in, traveled for another week, drove more than 500 km.
Everything remained at the same level: a squeak when braking, a whistle in motion.
3. I called the Call Center - the girls always work out the calls perfectly - well done!
He asked me to contact the service.
The first day - no one from the service called back - I don't know if (and) if.
I called the next day - after some time, the service called back.
4. Explained the problem.
In response, they tell me - running-in, we put the same s/ h on the car as at the factory.
I explain patiently - I will drive 600 km soon - this should not be the case.
I have been driving a car for almost 20 years, I have undergone such procedures - there was no such thing.
And on Gili's new car, there was no such thing, nothing whistled.
This is either a poorly done job or bad s/h.
Please write it down urgently to see if something was done wrong, incorrectly installed, the wrong s/h, the adjustable springs on the pads were lost and they are now falling to the disk, and you never know what else.
I drive a lot, there is a highway - God forbid that it will jam, what kind of accident, or maybe worse…
I warn you about the possible disastrous results. I explain patiently - my automatic transmission has been replaced and the drive, because I understand these wagons and feel if something is wrong.
And I've even solved these problems with a representative of the plant before.
But the serviceman stands his ground - no, we did everything well, s/h are normal.
And I can record you in 1.5 weeks and I did.
Apparently I'm sure it's 110% ok.
But he is warned, so he is armed.
He must understand that if anything happens, everything will be pinned on him.
5. And so I drove another couple of hundred km - and everything was beeping, whistling in the discs - and beeping, whistling. And wait another week for verification…
And so I drive, everything whistles, and I think:
- why does the service have no windows for performing post-service maintenance? - it wouldn't make me and others nervous when problems come out.;
- why are service people such specialists and 110% confident people who, without seeing or hearing anything, determine the quality of work and originality / quality of work?
- and why do they simply not hear people who tell them - "oh, the problem, it needs to be checked, solved.... And decide not later but now"?
And I understand that no matter what service the owners (Chinese / state apparatus of the Republic of Belarus), marketers, directors, designers build in their fantasies, in the final balance everything will be broken about a harsh serviceman who has a working day up to 18 and "I have finished my working day and I don't work for two days, I can only record you in 1.5 weeks."
Therefore, I correct my score from 10 to 1.
I attach a photo - due to the blockage of the rear pads on the rear discs, uneven disc production has already begun along the outer rim. Accordingly, the edges of the pads will have worked upper parts (in the form of a flat chamfer). This will further lead to poor braking and uneven wear of the disc.
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4
March 27, 2023
I traveled around quite a lot of salons and there is something to compare with, we chose a new car and this is the only salon that approached the client from the right side.You guys are doing great.many thanks to the sales manager Evgeny and the appraiser of cars in trade in Nikolai, you are the only ones who were able to correctly put all the dots on both buying and choosing a car
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1
October 21, 2024
A good car dealership
There is a parking lot
Managers are constantly busy with something and do not rush to customers
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April 1, 2024
I want to say a BIG THANK YOU once again for the advice to Alexey Solovyov, a specialist in service and sale of spare parts! I wish you career growth and a monthly bonus!
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July 16, 2023
If there was nothing to compare it with, maybe I would consider it 5 stars. And so there are still some small nuances at all possible stages and processes that make the inner toad put 4)
Plus I always miss the race)))
But in general, the location can be said to be convenient in terms of leaving a car. Even by tram, metro or other public transport, not to mention taxis, you can get there with a 7-minute walk.
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April 11, 2022
Great car dealership! On Mayakovsky 2, super service is especially liked by Anton pstiga, a specialist in service and sale of spare parts, who is always positive, will help prompt, etc. and also liked the warranty engineers very much, everything is fast and efficient without unnecessary bureaucracy.I definitely recommend it, I advise you, I am constantly in the repair area, I watched how other cars are serviced, everything is at its height, accuracy, quality and speed.Get in touch!!!
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3
February 4, 2024
We were at the Mayakovsky car dealership yesterday. There is no organized queue and the managers are absolutely not interested.
We approached the girl, asked who could advise us? She replied that everyone was busy.
I read the comments below, they have this all the time. Such is the service.
Don't set foot there anymore.
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3
June 17, 2023
All cars in the cabin are closed, you can't see them! If you are going to feel the car from the inside, you will have to wait for the manager who will open the car for you in the parking lot.
For whom are there cars in the room then?
When I came with my wife and children to see the car, the weather was very bad outside! Yes, they showed me the car on the street, but it was not possible to compare the two models normally. And the manager is waiting for us to finish as soon as possible.
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3
July 3, 2023
A great salon. The second time was there. Everything is fine, the service is at a high level. The car was checked and serviced. It was done quickly and efficiently. I advise everyone.
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1
December 27, 2023
An incompetent girl answered the call at the call center. I connected him with the wrong specialist. The call was from Mayakovsky, recorded on Orlovskaya. They said one date, the message about the recording was sent to another phone number and with a different date.
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November 7, 2023
I bought a car here. The documents were processed by the manager Alexander. Everything is at the highest level. Very pleasantly surprised by the bow😉👍👍👍
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3
April 29, 2022
A huge thank you to Mantskevich Dmitry Anatolyevich, who helped me to really quickly pick up and find the car that "lived" in my head. I was always in touch, answered even the most, in my opinion, idiotic questions, talked about everything competently and clearly. He is a 100% professional in his field! The salon itself on Mayakovsky 2 is conveniently located, there is a place to wait inside, including for children, although you did not have to wait a minute, everything happened promptly. The girl at the entrance to the salon immediately offered us coffee and tea. There is a lot of space, cars do not stand close to each other, you can get a good look at everything you need. All of this made a completely pleasant impression. I definitely recommend the salon!
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August 28, 2024
I've never seen a worse salon, the managers behave as if they were selling a Porsche. I immediately wanted to leave.
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June 22, 2023
It is clear that there is a queue for cars now, but we still need to look for such an attitude towards the client. Managers are sitting free, clients are walking by themselves. Until the girl at the reception was asked to call someone, no one came up. And then, of course, not some corrupt arguments about cars, but just standing aside and sticking to the phone
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November 14, 2023
Cute. Visually done well, the service is clean and tidy. The warranty manager is adequate. I don't know about the rest.
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December 9, 2023
We met with dignity, Gili Monjaro's choice is the best of all salons! Available in different colors and configurations!
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March 8, 2023
In principle, so far everything is fine. When contacting me, I always received the information I was interested in. The staff is helpful and polite. I am also quite satisfied with the quality of the work performed. I give it 4 stars. Since there is no limit to perfection, there is always something to strive for
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3
March 30, 2023
When visiting this car dealership, there were conflicting feelings. Communicating with the manager was like visiting a store in the USSR. We don't have cars, sign up in the queue and wait for our call for two months. According to the manager's reaction to my request to conduct a test drive, it seemed that I forced him to work with it. I'm very sorry. During the test trip, if I hadn't asked questions, you could have enjoyed the silence in the car. Information must be extracted from the manager. No advantages of this car brand over competitors have been announced, no one was interested in my needs for choosing a car at all. From talking with the staff, I realized one thing: the car dealership sells more than 100 cars per month and only large-scale assembly is underway at the plant in Belarus, the level of localization of production is zero (even wheels from China). And all the cars that I see in the dealership are being prepared for delivery. Total: not a car dealership, but just a pick-up point.
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5
April 17, 2022
The attitude, quality and staff are all top notch. There is a waiting room for both adults and children. Convenient location with the exception of one thing, but this is a turn from Aranskaya Street to enter the car dealership itself, you will need to get to the traffic light, which is located near the Peugeot car dealership and only there it will be possible to turn around and enter the territory, it is not quite conveniently done. And so 5 stars!)
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May 24, 2024
Good service, but there was no barista on the weekend and as a result, there was not even coffee. Although it would be better to put an automatic device)
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