GetClean
38 reviews
August 17, 2024
He was a regular customer of getclean. There have been a lot of questions about quality in the last few cleanups, and now there are questions about service.
I called to order cleaning after repairs (I have a construction company, so the service is often needed).
I called in advance (a week in advance) to plan everything.
Bottom line: there is no response from Tuesday to Friday, because they make a cleaning plan on Friday evenings and not a minute earlier.
They called back on Saturday with an offer to clean up only a week later.
I asked to take a stepladder higher, because the cleaners regularly do not reach the upper shelves of the cabinets. And they just leave dirt there. They said ultimatum that they had only small ladders and would only work this way. Is it a problem to buy a higher stepladder for your employees? They are not expensive!
And this is for the price of 680 rubles for an apartment of 80 sq. m.
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August 21, 2024
I have a cleaning subscription because small children need cleaning regularly. Ekaterina, the cleaner, came today. She started the conversation in a rude way. She said she never put away children's toys. I asked the 5-year-old children to help the cleaner clean, they assembled the box in less than 5 minutes. Then, when I asked to discuss the time of my arrival, the cleaner said that she did not know that she usually cleans a two-room apartment for 2 and a half hours, and then she needed extra time (I felt, hinting at an additional service. Although the cleaning time is 4 hours for a two-room apartment on the site. With an unpleasant aftertaste, we went for a walk. After 15 minutes, the cleaner calls and says that she will not clean and she has an unforeseen circumstance. I didn't believe her, it looked more like bullying and extortion of money.
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November 21, 2023
A very good company, responsibly approaches its work. It's not the first time I order cleaning in their apartment and every time I return home I enjoy the cleanliness of the apartment. The company employs friendly, positive and responsible managers who will accept your order, and in which case they will correctly transfer and offer another time convenient for you. I highly recommend this service! 🔥🔥🔥😍😍😍
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May 11, 2024
This is not the first time I have used the services of this cleaning service and I remain very satisfied. The most severe pollution, as always, is the kitchen and bathroom, the cleaners cope just with a bang :) I recommend it!
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January 25, 2024
I ordered the cleaning of a one-room apartment and just got sick of the result. What the cleaner was doing is not clear at all: the mirror in the closet, the sink faucet, the kitchen surfaces, the shower cabin, were washed disgustingly. I didn't look under the bed at all, everything is covered in dust. I vacuumed the floor somehow and whether I washed it at all.
But it's a lot to throw things away without asking. It also had to be returned for a refund, allegedly by mistake, of an item taken from the kitchen.
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November 21, 2023
We ordered cleaning, we liked everything. The girl did everything quickly and efficiently. Hard-to-reach places have also been washed, which no one manages. Thank you for the quality work!!!
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June 16, 2024
I have been using coining services for a long time. It is convenient and saves a lot of time. Thanks to the get clean coiners for their help with household chores!
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November 21, 2023
I use the company's services repeatedly. Everything was always done as efficiently as possible, the cleaners are very polite and pleasant. I will continue to apply. Thank you for your hard work!
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April 26, 2024
It's just disgusting. A half-drunk cleaner arrived, left the floor unmade, burned the vacuum cleaner, and after cleaning it became even dirtier (((( she didn't even take out the trash. The support specialists did not offer anything intelligible.
I'm preparing materials for the court. it's better not to get involved
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September 5, 2023
I ordered a general cleaning of the entire apartment. Anna cleaned the cleaner. According to the girl, she didn't have all the chemistry. Nothing has changed after cleaning. The oven was not washed, I washed it myself. According to the cleaner, it was unrealistic to wash it with a scraper, sponges, or rags. I washed it myself in 20 minutes. After cleaning the kitchen, all the dirt was left in the drain. No one cleaned him up. The bucket that was used was also left with dirty water. The girl didn't have a vacuum cleaner either. I was in the apartment. After cleaning, no one cleaned it either. What was cleaning, what was not - the result is the same.
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September 9, 2024
Many thanks to the cleaner Galina (Mogilev)! Very high-quality and professional work. I will definitely use your service. Thanks
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May 21, 2024
The quality of cleaning has dropped significantly. Moreover, the cleaners are diligent, but they lack experience / knowledge. Either go point out the dust, stains, stains, or after the cleaner leaves, take out a rag and finish / redo
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April 14, 2023
I like how the cleaning is done in this company. Very pleasant prices and the quality of the cleaning is so far pleasing. Thank you for making cleaning accessible not only to the rich strata of society! It saves a lot of time and effort for personal development that you don't have to spend so much time cleaning yourself! So far, I am your regular customer :)
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November 22, 2023
I express my gratitude to your company for a professional and responsible approach to work. It is not the first time I have turned to you for cleaning and I am always satisfied with the result.
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April 19, 2023
I ordered a general cleaning in the kitchen. The kitchen was heavily soiled from grease and dust that had settled on it. The cleaner Elena did the cleaning. As a result: the apron is perfectly clean. All moldings and household appliances are washed. The lockers, even those that I couldn't clean in several places, are all clean. Elena is a very pleasant and attentive person. Next time I will ask her for cleaning. Thanks!
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April 25, 2023
Thanks to the cleaner Elena for cleaning the 3-room apartment and washing the windows! The bathroom and toilet are sparkling, the kitchen is fresh and clean, fresh linen is tucked into the drawers, all surfaces are wiped, floors are washed, all baseboards, sockets, doors, mirrors are clean! The windows are shining, there are no streaks! Cleaning is worth my money and my free time!
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November 4, 2023
We ordered the cleaning of a studio apartment, the cleaner washed the bathrooms, all the furniture surfaces, vacuumed with our vacuum cleaner, cleaned for 3 hours, but the floors remained unwashed. The husband did not immediately pay attention, as a result, she washed herself later
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April 23, 2023
I really like this book
We use it all the time - everything is fine
We recommend it! Klinner always came in, was polite and tactful (we tried different ones, everything is fine with everyone)
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March 22, 2024
I was unlucky with the first kleener, but my comments were heard. The next time, a highly rated cleaner came and the cleaning was perfect.
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November 22, 2023
I ordered the cleaning of one room, it was cleaned perfectly! Everything shone, I was satisfied! Thank you so much for your hard work!
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October 9, 2022
I used to use the services of this company , the cleaning was not always perfect, but the last time it was just disgusting, I had to leave the apartment for the cleaning time and on my return I had to leave, I did not have time to look at everything in detail, but when I saw it, I was just furious, it feels like they were dragging a rag somewhere and that's it.but I was more outraged by the approach of the company itself !when I reported to the supposedly "so-called quality control😅", no one contacted me, but the cleaner himself wrote to me in the message, asking what is wrong!?Seriously?!and then the person himself does not understand that "like cleaning" was done carelessly... disgusting, I now recommend another company to all clients and friends, I will never contact this one again.
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April 16, 2023
I use a subscription 1 time a week, while I like everything, someone is a little better, someone is a little worse, but in general it's not bad for a small amount of money by my standards. I'm happy.
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May 27, 2022
I am not happy with the cleaning, even with all the discounts and other things, the result is not worth it. The floor in the hall is stained - it needs to be washed, in the kitchen it generally feels like it hasn't been washed. I still didn't understand if the bathroom and toilet were washed at all or not. You also need to wash the bath, that's for sure. The stove had to be cleaned. The bathroom floor is well washed. The dust is 50/50. Well, thanks for vacuuming the floor with my own vacuum cleaner... I am very, very upset because I wanted to return to a clean apartment after a business trip and relax, but in the end I will have to clean up. In general, the cleaning lasted 1.5 hours instead of the specified 3. I'm just really glad that I didn't have time to recommend this to anyone.🤷🏻♀️
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October 26, 2023
I have been using cleaning companies for a long time, but this is the first time that personal belongings disappear after cleaning!
Disgusting!
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April 18, 2023
They cleaned it perfectly, the girls are just fairies and sorceresses. Great job. Thanks
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April 14, 2023
I am very satisfied with the quality. I have been using cleaning services constantly for more than a year now - there are no complaints.
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October 22, 2022
The best company in Minsk. Svetlana did the general cleaning at the highest level. Thanks a lot.
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January 9, 2023
Thanks for the great job. The Margarita cleaner is great! I recommend it!
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May 4, 2021
We have used the services of this company many times. Cleaning has never been perfect, but this is a human factor, so little importance was attached to small stains or a poorly wiped mirror. But once the faucet cover was burned off - rusty spots remained and the kitchen countertop was damaged during the same cleaning - the coating was corroded by chemicals.
But the last straw was the systematic cancellation of the arrival of the cleaner on the eve of cleaning. The manager calls and cancels the cleaning 20-30 minutes before arrival. And they do not offer any solution to the issue. Therefore, I do not recommend this service to anyone at all.
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April 14, 2023
Thanks for cleaning up. A sweet and pleasant girl did something in 5 hours that would have taken me all day.
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December 13, 2021
Within six months, I have signed up for a program of 1 cleaning in 2 weeks. I'm happy with the clinkers. In a positive sense, I would like to single out Elena, Natalia, and Olga. Thanks!
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June 29, 2020
I use it by subscription regularly, every 2 weeks. High level of service from the management. Any controversial situation is resolved in favor of the client.
There are failures exclusively with unfamiliar cleaners. But in the end, everything is regulated.
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March 20, 2020
An excellent cleaning agency. Attentive and helpful staff. We applied several times and were very satisfied with the result. I advise you!
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April 30, 2020
They do it more often, but sometimes there are nuances. It seems that the record is not confirmed, or it is not cleaned with high quality, but after poor-quality cleaning, they offer free revision.
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October 18, 2020
They do not always use products that are suitable for surfaces, as a result - an indelible stain on the refrigerator.
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March 3, 2021
A normal company, a convenient work schedule, low pay for work
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October 31, 2019
We ordered the cleaning of 2 apartments, we did it efficiently, there is nothing to complain about :)
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June 18, 2021
Everything is disgusting
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