We got in with the child completely by accident. I was surprised by the level of service and the absence of many "NOT SUPPOSED TO" in the hospital. We talked to the doctor in a language that I understood, and explained everything in detail. If you want coffee, pastries or even a ready-made lunch, there is a cafe downstairs with reasonable prices, which is very pleasing. The only disadvantage during a hospital visit is the repair of the entrance group, but I think this is temporary.
The doctor from the children's polyclinic sent an ENT specialist for consultation. to the doctor. On Thursday evening, the queue was more than 40 people. We waited in line in a stuffy corridor for 3.5 hours. I don't understand how you can treat sick children like that.
We've been there a bunch of times, professional doctors, they do everything quickly, the entrance under the barrier, I've never looked for a place to park a car, I arrived and immediately there is a place, very kind, next to the ring, an electronic queue, children with serious injuries are always a priority!
We were lying with the child in the virus department. The attitude of the staff from nurses to doctors is remarkable. It's nice that there are real professionals in the country. The bad can be found in everything, but let's try to talk about the good that is. Thanks to the medical workers for their hard work and good health to them!
We got in with the child on Friday evening, it seemed like there were 5 people in front of us, but everything was very delayed. We sat for about 2 hours. Takes 1 doctor. To understand, first of all, children under one year old, the rest take turns and it does not matter injury, temperature, hospitalization.
The most terrible sediment after the hospital. I went to the ENT department for surgery, because of the large flow of people, they were going to do it only 2 days later, although hospitalization was planned. And so, when they were supposed to have an operation, the doctor came and said that there would be no operation. The bones are still growing, after 20 years it will be possible to do it. At the same time, they did not say how to live without this operation. It is a pity for the time spent (why it was impossible to say this on the first day, and not keep it here for 2 days), it is absolutely not clear how to live without this operation, and doctors are not going to say at all how or to arrange at least some alternative treatment. If it were possible, I would have given 0 stars, since I did not receive any treatment or medical recommendations.
Due to the constant otitis media of our daughter, we often go to the emergency room of ENT care. I want to express my gratitude to the doctors! Every time we receive emergency and qualified assistance, starting from a detailed examination of the child and ending with recommendations and appointments. Doctors are able to find an approach to a child. The daughter (2g.10m.) shows her ears, nose and neck.
Everyone in the admissions office is terribly slow. For 1.5 hours, the queue did not move a single person. At the same time, infants were still waiting for admission, who were already hungry by their time. People who arrived for scheduled hospitalization also sat in line for 1.5-2 hours.
Everything should be done promptly in the hospital, and not so that doctors chat with each other and with the registrar in the corridor.
I hate and hate this hospital again. He spent 2 weeks in the burn ward, only then the doctors decided to do the operation. Nurses are rude, I don't say anything about cleaners at all. When the catheter was inserted, they could not get into the vein in any way. The food is cold, the beds are old and barely holding up. And I was 9 years old then! Nine fucking years!!!!! The result: a broken psyche, a disabled condition of the hand due to an inexperienced operation and gastritis from eating. High! I would put zero, but it's impossible!!!!
A good hospital for children. An ENT doctor receives here around the clock, conducts examinations on a paid basis without hospitalization, free of charge by referral from a doctor. Professionals work here!!!
If you want treatment for a child, it is better to go for a fee. Doctors may be good, but where they accept a fee. We were there twice, the first time they prescribed treatment that was not necessary. And the second time they prescribed paracentesis without even tests, they immediately began to scare with intensive care and so on. And the child was cured in 5 days! But another doctor.
So there are no questions about hospitalization - doctors and nurses at the hospital are professionals. Claims only to "doctors" who work in the round-the-clock reception of the ENT department, the queue during the day can be just tin, but even if there is no queue, you can be accepted with a dissatisfied face.
I had to contact my daughter with a suspected broken nose. And despite the fact that we were registered in the Dzerzhinsky district, we accepted it without problems and without indignation. We carried out all the tests and examinations as expected! Thank you very much!
The staff has seen a lot. Basically, there is always a long queue for an appointment. Once we sat for 3 hours. First of all, they are taken with a temperature, children up to a year old and periodically an ambulance drives up comrades. An expensive buffet.
It's a great hospital. If something suddenly happens, you will get to the doctor at any time. The truth will have to wait , but it 's understandable - there are a lot of children
We were lying in February with otitis media with a 3-year-old child. Doctors are professionals in their field. Nurses too, not everyone will be able to put a catheter on a child who screams and breaks out. They find an approach
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Anonymous review
August 12, 2022
I wanted to leave a review-thanks about ENT doctor Martynova Medvedskaya Svetlana Alexandrovna. The child had a planned operation to remove tonsils and adenoids. Everything went clearly and quickly, the doctor explained in detail how the operation went, gave detailed recommendations, and encouraged the child. Summary: Martynova Medvedskaya Svetlana Alexandrovna is a talented, competent, sensitive doctor, who is now very much in short supply. And the most important thing is that after such an attitude, the child is not afraid of doctors and hospitals. Thank you so much for your hard work and endless words of gratitude.
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lis.siis 🍩
Level 3 Local Expert
May 2, 2024
I've been lying here for the 3rd week, in the neurological department. and I can say in one word - horror. I am on a planned hospitalization, and I have already recovered before it, but the doctors insisted on coming. I was waiting for a place in the ward from 9 to 15, because the eviction takes place only from 15, and the hospital told me to come at 9 in the morning for 2 months!!! I didn't sleep for 3 nights, a child was moved in with me, and even with a fever they didn't want to move me into a box!!! on the first day, they pump phenibut and that's it, which I can drink at home. and the cleaners are a separate conversation. Despite the baby in the ward, they break in as if they were at home! the only one + and for which I give stars - Anastasia Vladimirovna lun, the best specialist and the kindest doctor, thank you
Attentive doctors in the acute ENT department, I recommend Vitaly Igorevich Eromkin as a specialist. A friendly headmistress who meets patients halfway. The food is standard, no hungry people were seen during the 10 days of stay. The treatment is complete, there are no complaints, but there are few places - they have to be hospitalized on couches and sofas in the corridor. There are no paid chambers, although there would be demand.
The main entrance is not valid. ENT for the money that I got so-so on the ground floor. By the power of thought, without an instrumental examination, I discovered otitis media in the child, prescribed antibiotics... And then, as it turned out, during a normal examination, another doctor does not have otitis media. And all the treatment was reduced to breathing exercises... Most likely, they will not let you die if you contact problems and I think there are good doctors there, but it is still better to double-check the treatment with a couple of doctors, especially when it is prescribed without examination.
Of course, there are questions in terms of repair and condition of the building. It is quite acceptable, knowing how such facilities are financed by the state. Polite staff, caring specialists.
The staff is good, they explain everything clearly. it is clear that the specialists are competent. And unfortunately, there are very few parking spaces.
My daughter and I were in the 6th pediatric ward, a boxed ward for 2-3 people. For parents, there are ordinary couches and an extra mattress, which is not very convenient. Toilet, shower in the hallway. The refrigerator is also in the hallway. The attitude of doctors and nurses is good. There were no conflicts.
Great hospital! I really liked the rehabilitation department! Wonderful staff. Head Chalkina Kristina Alekseevna is an excellent doctor, knowledgeable and loving her job, a very accepted person.
Wonderful doctors also work in the 3rd pediatrics! thank you!
Of course, we have to wait. But at any time of the day, you can get qualified help in a timely manner. Thanks a lot to them for that. Always clean and tidy. If not for the reasons for the treatment, then the memories of this place are positive
We were lying with our daughters right after the hospital. The staff is attentive and polite, providing children at the level, the only disadvantage is the lack of free access for parents to the shower (it was open only at certain times).
It was my first time here. I want to point out that I'm NOT A LOCAL, but.... accepted with a child without question. They were clearly diagnosed and hospitalized. Cleanly, neatly qualified help is the main thing. Thanks, girls!!!
It is very convenient and good specialists. We passed some specialists with a newborn. Quickly, efficiently and without waiting in line (probably lucky :)) Neurologist, cardiologist and ultrasound specialists are at the highest level. They say the pediatricians there are also good.
Paid services are quite affordable, even inexpensive. Payment by card is possible.
The information on the site is up-to-date.
There is a chance to park the car next to the building.
Of the cons: if you want to go to the toilet, and the child is in your arms - your problems - endure or put the baby on the toilet floor.
But in general, everything is good and healthy.
Wonderful helpful staff. Yes, there is a queue at the reception, you have to wait at least an hour. But you know for sure that professionals work there and will cure any sore according to their specifications. We have been contacted repeatedly and have always been satisfied.
It 's always a long time . But the specialists are working just fine. Thank them for their hard work .
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Sergey
Level 19 Local Expert
May 21, 2023
We came here from the other side of the city for an ultrasound of the esophagus with a child. It turns out that there are few places where it is possible for children under 3 years old to do this. Ultrasound specialists are maximally focused on communicating with the child and fighting against whims) Thanks to them. Among the disadvantages: the entrance scheme to the department is not indicated anywhere. As a result, many people (including us) walk half a day to one side of the building to see an inscription in small letters on the main entrance about access to the building from the other side. At least 10 minutes for this nuance, you need to spend more time on the trip. Also, the gastroenterologist (who needs to get to with the ultrasound results) was not ready to stay a little longer and take us in. There are no global issues here, except for universal ones. Who cares that 20km was sawed from the other end of the city. Considering that it's still paid, of course, we didn't go back to her, but went to a paid medical center closer to home.
In early September, the child had cystitis. I called an ambulance and they explained to me that in case of anything they would take me to the troika. I decided not to wait too soon and the child and I went to the hospital on Kizhevatov on our own. There were few people. I was glad that it was fast. but! Children began to arrive, who were brought by an ambulance and sat for more than an hour and realized that we would not wait. They explained to us that the first-hearted children are at the reception, who are brought by an ambulance. BUT what struck me most was when the nurse said that there was one doctor on duty. How can one specialist be on duty for the entire admission department??? While we were in the waiting room, the ambulance constantly called the children. After 1.5 hours, I realized that my 2.5-year-old daughter couldn't take it anymore. In addition to the travel pot, which I did not have time to change, I had to change several tights during this time. I was going to go find out why the doctor wasn't coming, and then they explained to me that she was alone and would see us no one knows when, because they had brought a newborn baby. We were about to leave, I went to the doctor myself and asked what I could give the child at night for cystitis, she recommended the drug and we left. We decided to go to our children's clinic the next day.The result: we sat for 1.5 hours with a small child, we did not wait for a doctor's examination, but it was amazing that one doctor was on duty in the emergency department. If, when calling 103, you are recommended to go to the "troika", go only by ambulance, this is the only way to get an appointment.
Neurological department.
The souls are open, they don't close, well, that's okay, the hospital.
But there are not even curtains. Anyone who comes in immediately sees washing...
a teenage girl has never washed because of this, she was shy.
Is it possible to come up with something so as not to mock the shyness of children?
The child also complained about the stench and dirty toilets.
An interesting addiction, The lower the staff, the worse the attitude towards children and rude statements could be.
But, of course, there are also wonderful people.
Also, there are no complaints about the treatment, so still five stars.
My son was undergoing surgery for 5 years; adenoids and tonsils and a shunt in his ear were placed. The excellent hands of the doctors did everything quickly and painlessly, quickly in two days, I lay in intensive care for one day, and took home on the third day. The child was not afraid because the medical staff was kind to him and he fell in love with the doctors.
We were at a reception with Elena Petrovna Pavlyukova. I really wanted to write a review. RUDENESS from the first second of the doctor's appointment. And both towards the parents and the child, who is already under a little stress. At the reception, she managed to talk on the phone and arrange for friends to come next without waiting in line (Please pay attention to the receptions of your doctors). The DOCTOR did not explain anything about the issue that was addressed. ! I just sent him for surgery and that's it!!! And she said that it was just her opinion !!! . There was no answer to any of my questions!I really want to write a complaint to the Ministry of Health.