First, about the pros: there are good therapists who are ready to help, responsive and kind, doctor Tymoshenko Evgenia is an excellent specialist and person, ultrasound doctors are very good and pleasant, compared to what I saw in the emergency room, physiotherapist Khveskovets is a good doctor and very kind as a person, now about the cons: a woman in the table the certificates are so-so, he looks and answers just brazenly, in general, doctors are still nothing, but most nurses in traumatology are just terrible!!! I had a comminuted fracture, and then a year later I sprained the same leg, the nurse who was sitting with the traumatologist kicked me out of the office with a sore leg so that I could talk on the phone in the hallway, and I needed to clarify something according to the documents, you see, I'm bothering her, and even more so boorish that I was just outraged, the second nurse with a young traumatologist just knows everything better than the doctor, did not let the doctor say a word, behaved very arrogantly and disdainfully, nurses in traumatology 3 on a 10-point scale for attitude!
There are many young doctors in the clinic. Everyone is polite, attentive and responsive. I also want to express my gratitude to S.V. Baranov for his professionalism and friendly attitude! He explained everything and patiently answered all the questions.
As a state institution of norms, there are disadvantages in the form of informative patients, for example, in an office with a temperature, there was no doctor, temporarily,, the reception was held on the 4th floor for 1.5 hours in a queue so that they told me that they take another office with a temperature and the doctor has already returned.... When did he come back? ... Why should patients be informed? The organization is on the same level, I don't care that you cough like a tuberculosis patient, that your brains are on the wrong side for 5 days and see you later.. 4 stars for a good physiotherapy department, especially baths and charcot showers🤗👌🫶
Very incompetent doctors. Boorish attitude and negligence towards patients. In response to my mother's complaints of back pain, they tried to prescribe procedures for her that are contraindicated due to oncology. The therapist (not of Russian nationality) did not bother to read the certificates that she brought him. As a result, after long proceedings with a whole council of doctors led by the head, she was simply told "we can't help anything."
The second drinking incident happened to my wife. When she was refused passage due to her place of residence ... She has been living for 3 years in the service area of this clinic and all this time there have been no problems. Now, for some unknown reason, they have billed her for it... Free medicine, you say? No wonder people don't want to go to which place? What taxes are paid for, and in this case, why do we need this clinic if they cannot serve the people assigned to it... If necessary, I will bring the matter to the ministry, let them know their heroes by sight
I am struck by the incompetence of the staff of this healthcare organization. The therapist did not assess the patient's condition, closes the sick list (while saying that more days are not allowed). In the future, recommending that you take tests and undergo examinations. (I wonder if being on the BL they couldn't be given?). I am a working person now, I need to somehow take time off from work and take tests. It turns out. Ultrasound diagnostics doctors generally look at the ultrasound screen of the device and cannot determine the exact size of the organs. That's how you go, they won't treat you, they won't finish, they won't inspect you, and then they reveal you at a late stage of the disease. I hope the doctor will draw conclusions and will not have to write a complaint to the health committee with specific names.
I would like to express my gratitude to the doctors and nurses of the 29th polyclinic for their professionalism and sensitivity. Due to the circumstances, it was necessary to undergo a comprehensive examination, and each of the doctors I encountered showed their professionalism and humanity. Special thanks to Senetsky Sergey Vladimirovich for his sensitivity and responsiveness, thanks to his good work, the entire examination was quick and clear. I wish there were more such professionals in their field
Everyone has flaws in everything, but if you don't find fault, the clinic gets prettier from year to year: a lot of young health workers, clean toilets, leeches and a cool reflexologist in the rehabilitation department, cute and professional surgeons
Doctors explain the diagnosis and stages of treatment very politely and clearly, taking into account the specifics. I did not meet with any negativity, only some inconsistency of the clinic staff. In terms of queues and coupons, everything is like in other state polyclinics, sometimes there are difficulties. I especially want to single out Anna Aleksandrovna Kravchenko, an ophthalmologist, and Tatyana Alexandrovna Sheshko, an endocrinologist. Competent specialists, polite and pleasant people, gave good recommendations.
I would like to express my sincere gratitude for your invaluable work and professionalism. I was examined at your clinic, everything is at the highest level (queues do not count). Thank you for your work!
I came to close the hospital, the registry does not know where to send, I went to 4 different therapists, they sent me back, the next day it turned out that the head of my attending therapist, at the reception, informed him that he could not get on time due to the work of their registry, to which he saw only a note in the hospital about non-attendance. And they are along the same place that my non-appearance is their fault, the problem of their lack of organization.
First, about the good things. The clinic employs friendly professionals in their field in the office of in / out blood sampling, in the ECG room, in the office of water procedures, in the examination room. But as they say, the theater begins with a hanger. But in the certificate where coupons are issued to narrow specialists, there is a completely retarded elderly woman who has already sent three times completely for the wrong purpose and does not issue coupons when you explain to her that until she issues a coupon, then all the tests will expire. She looks more like an indifferent person far from medicine, and not a medical worker, even though she is already at retirement age
I don't understand why the clinic is being scolded… An ordinary polyclinic, normal people work at the reception, doctors are also normal) They close hospitals without fever almost everywhere and always, and the problem is not at all in the polyclinic. The waiting time is average, during periods of mass illness you can sit in a queue for 3 hours, but at normal times the queues are not very large
I would like to express my gratitude to the 1st Department of General Medical Practice. The staff is polite and friendly. He complained of a cough and a cold condition. The specialist listened and examined it. He appointed a rengen. It turned out to be pneumonia. The correct treatment was prescribed. He quickly recovered.
An ordinary city polyclinic! The service is not very good, the competence of some doctors raises questions! The only positive emotions are left by the staff of the physiotherapy and other diagnostics room on the 1st floor!
I will say that the general practitioner, Baranov Sergey Vladimirovich, is TOP! Attentive, he will double-check everything, ask again, give clear appointments and recommendations.
In general, as in any state clinic, there are organizational nuances, but so far I have come across competent specialists. I would also like to mention Ekaterina Olegovna, a wonderful obstetrician-gynecologist at Disco, but now she doesn't seem to be working.
The clinic is simply the most terrible, it is impossible to get through to the help, when you come to personally order a coupon, they ask everything down to the details of the diagnosis, no one has started a card for 2 months, because you yourself must guess that you need to buy it yourself, although the registry says that everything will be started
There are no specialists, the staff is rude and does nothing, the attitude towards patients is at the lowest level. There is almost no light in the corridors, people come here already with thoughts of closing such clinics, and not sponsoring them. And the patients here are worse than the doctors.
I definitely do not recommend it
Firstly, the boorish staff. Most of them shout, are rude, and are rude.
Secondly, they did not prescribe tests, a snapshot - they said it was not necessary. They prescribed simple medicines, they say, and you will be cured without antibiotics, it has become worse. As a result, they were taken to the hospital.
I called a paid service phone where another cellular subscriber is charged for calls. They asked me to wait, I waited for a few minutes. An unacceptable attitude. Either pick up the phone and serve it, or don't pick it up at all.
The clinic is quite normal, I like doctors and laboratory assistants, I came across a lot of nice people, well, the wardrobe leaves the most unpleasant impression, a dissatisfied and aggressive aunt cannot be put to work with people, since this is the very first stage of visiting a polyclinic, surgeons are good, an optometrist, therapists have huge queues, of course, there are some paid services in the polyclinic, it's cheaper than in different centers, the women's consultation is good, the doctors are doing well, they try, they work as hard as they can, in full force, but the ctg office for pregnant women is like a passageway or some kind of storage room, you lie naked with your stomach and everyone walks around, rattling, slamming the door, very uncomfortable, thank you for that that the janitors do not store inventory here and do not enter.
I got sick on Friday 09.02. on Sunday it got worse: weakness, fever, chills, cough, runny nose, swelling of the sinuses. I decided to take a sick leave on Monday. They were given on Friday 16.02 to Gerchekova. 15.02 passed the general analysis as they said. 16.02 I feel that I have not fully recovered: swelling of the sinuses, wet cough, weakness after intense movements. I asked to extend my sick leave, because on 17.02 and 18.02 I have to work on schedule. But the doctor Gerchekova Olga Ivanovna, referring only to the indications for blood analysis and body temperature, bypassing my complaints about my well-being, closed the sick leave, knowing that I asked to be extended until Monday, stressing that my condition was not healthy and that 17.02 on Saturday I had to work. To which the answer was given, you are healthy in numbers. Then, turning to the Deputy head of the doctor for the MEIR, Dmitry Vladimirovich Mickiewicz, with a request to reconsider the decision of the doctor Gerchekova, the same answer was given: according to the tests, everything is fine, you are healthy.
The conclusion is that in order to make good statistics to the polyclinic about the sick and recovered, doctors and managers do not want to hear people. And stupidly, they say the same thing like a carbon copy. By the numbers, everything is fine, you are healthy!
Draw your own conclusions.
An interesting place is only the staff of the information desk is rude , and so it 's not a bad local clinic . The queues are standard. The specialists don't seem to be bad.
They did not provide assistance after the operation, they were attached to this clinic, the gynecological department "kicked off", they said to detach from this clinic and attach to another
I signed up for a gynecologist. The ticket was for 16:40. Since I signed up for the first time, I didn't know my gynecologist. She gave me the address, and they told me. I come to the appointment at the specified time, and there is a severe delay, because the registry gave coupons for the same time. I was an hour late, I went in, and they told me that I didn't come to my gynecologist at all.
I was once on sick leave with acute otitis media, I was sent to a hospital nearby, because Laura is not in the clinic, he only works Tuesdays and Thursdays for 4 hours
We rarely contact them, but there are no questions to doctors in principle. They will explain everything if you are interested and give you recommendations. The only thing that confuses queues is 3 hours each...
Not the clinic, but the bottom! Doctors are incompetent! The therapeutic department is generally terrible, negligent attitude towards patients! They were misdiagnosed and treated for pneumonia!
Terrified.How long does it take to pass a medical checkup of a demob? the answer is more than a week.At the moment, we are once again in line and there is no end in sight.
I was here for the first time in the direction of an ophthalmologist, of course I do not know where the office is and where to go. I went to the reception, there was no queue, and asked as politely as possible how to get through. What I heard is that you are blind, you don't know how to navigate, you just knocked me down. After which, having not listened enough, he simply left, and had to look for himself. (Okay, if there was a load more than the queue, you could understand BUT THERE IS NO ONE THERE AND I AM THE ONLY ONE WHO ASKED JUST HOW MUCH IT IS TOO MUCH)
Terrible attitude, uncoordinated work, one says one thing, and in another office another. It seems that each office has its own law. There is a shortage of specialists, especially the eternal absence of an ENT doctor. Due to the lack of ENT-arach, they offer to undergo a free medical examination for money.
It's the first time I've been to such a clinic and I don't want to anymore. I had to go through FGDS. Yes, this procedure is not pleasant and does not even always work out. They raised their voice at me, called me an aunt. From the tension, my blood pressure rose and my nose bled. When I asked for hydrogen peroxide, I was told that they did not have and no one offered help from the medical staff, everyone continued to do their own business. The endoscopist was a man. I don't recommend it. I would put 0 stars if it were possible
Exactly two hours in the queue for the surgeon. But a beautiful girl takes blood from her finger. Well, there is some kind of constant fuss, either grandmothers with dementia, or they really lose their cards at the reception. I wish everyone to visit there less often, but not because the clinic is so bad, but because don't get sick!
There are few good specialists, the woman from the help desk is a separate story, at least she needs to learn to speak correctly, if possible, it is better, of course, not to be treated in this place
After waiting in line for three hours, she was rewarded with a charming response from the doctor:
"If tomorrow is also bad, come again, we will open the hospital"
Draw your own conclusions about the level of discussion and attitude towards patients:)
I have been visiting this clinic for several years now and in general I like everything. I would like to express my special gratitude to Olga Alexandrovna Yarokhovich, a doctor of the obstetric and gynecological department, and her nurse Natalia Valeryevna. Olga Alexandrovna is a young specialist, she has a very sensitive and competent approach to each patient.
I visited the clinic with high expectations, but my expectations were not justified. I was received very poorly at the reception and without any courtesy. I was then referred to a doctor who showed no interest in my problem. He didn't ask me any questions, didn't diagnose me, and just wrote out a prescription for medicine that didn't help me at all. As a result, I think that this clinic is a complete disappointment and I do not recommend it to anyone.
The queues are huge, the doctor sees 1 patient per hour. If there are such long queues for coupons, write them down. ATO so you can die on a first-come, first-served basis
The clinic is disgusting. They called an ambulance for several days in a row. The ambulance transferred assets to the clinic, and no one even reacted there. Until they called Ahmed, then they sent a doctor's assistant. Rude women work on doctor's house calls and at the reception.
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Артур
Level 6 Local Expert
November 16
It is a pity that this clinic does not have its own department of dentistry. As in the 5th polyclinic, for example. Overall, it's great. There are always some repairs and improvements.
Everything is on stream, with a serious problem it is better to go to a specialized institution. Unfortunately, there are few good specialists. The staff is not always friendly.
In principle, they serve normally, not always and not everything goes smoothly, but it does not happen in principle))) but with more, a good polyclinic!