I visited a neurologist after a broken leg, a qualified specialist and a pretty girl, tested all parts of the body properly, and most importantly, carefully wrote everything down in a card. He went home happy as an elephant. Although there are drawbacks, namely, during the coronavirus epidemic, everyone was forced to sit in a specially designated narrow hall, where there is no ventilation of the room and everything is musty, and the queue was served on the principle of "the slower the better", for sure, in order to heal as much of the population as possible.
Wonderful doctors. Getting to the treatment of any claims.
But it is unrealistic to pass a medical examination in two days. All doctors for the medical board at different times. Some in the morning, others at five in the evening. In addition, you come to the registry to clarify the working hours of a particular office, they give incorrect data, and the next time you contact them, they put a piece of paper with the working time in your hand. A person breaks off from work, goes to the clinic, and two days later finds out from the same registry that an ENT is on sick leave, and the commission is signed by the GP. The ticket to the GP is for 5 pm, and 214 is no longer working. No, I understand everything, but is a week too long for a medical examination?
Because of this attitude, there is a desire to call the MINISTRY. Dear administration, can you still consider how to update the time of admission of citizens undergoing a medical examination? We are also people and by no means the children of millionaires to undergo a medical examination for more than a week. Or is it still necessary to refer above, so that you would think about and actualize this moment?
I visited this clinic in the direction of the organization for a medical examination. I was left in cultural shock by the medical staff. And in particular from an employee of the office of primary registration for a medical examination (I do not remember the last name, but she is there alone). A rude, uncultured woman. He shouts at visitors and is rude. Moreover, from the conversations in the queue, I was not the only such victim there. Initially, she wanted to demand a book of complaints, but decided that let her life punish her.
The only thing I can give 5 stars for is the head of the medical examination room and her assistant. They are very courteous and polite. Perhaps after visiting their office, she decided not to write a complaint against their subordinate.
Hello. I only attended dentistry. I was very pleased.doctor Burdo Tatyana Leonidovna is an expert in her field. professionally, efficiently and painlessly solves our problems.the office is clean and tidy.the staff is friendly.everything was prompted, everything was explained.thanks
The institution is extremely busy, you have to wait a long time for the queue at the registry, and a free ticket, and directions, and the entrance to the office. It's not very convenient. However, the staff, location, repairs, as well as the comfort of the clinic itself are at a good level
I would like to express my gratitude to Elena Evgenievna Pilyugina, an X-ray technician at the 35th polyclinic, for her kindness and sensitivity to the patient. She brought her aunt for fluorography (a disabled person, does not move well), Elena Evgenievna treated the patient carefully and helped her get dressed after the X-ray. Thank you very much, I wish there were more such specialists.
I was sick a couple of times, the queues of coupons, doctors are all normal, but once I turned to a bite, asked to be vaccinated or sent somewhere, the therapist does not want, there is no surgeon, the head does not know ... in short, alas, out of 4 stars that was, I put 1
I was at this clinic with my mother at the dentist-everything is fine, but now I called to register my mother for a paid ultrasound, she is 87 years old, the tone is as if I owe them something. And the head doctor does not give a referral for a free ultrasound of the kidneys to pensioners. I'll have to go to the Ministry of Health. Got it.
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Юлия Локтыш
Level 5 Local Expert
October 1, 2024
Since 2018, after moving, I have been observed in this clinic.Nice staff, always clean. There were no terrible incidents, always clearly and to the point. People in queues at offices are more likely to spoil your mood than doctors. It only upsets the LCD a little. During pregnancy 1.5 years ago, the head decided to scold me as a small child for her own joint. I did not write a complaint only because of the upcoming March 8.
Very nice girls work in a pharmacy, they will always prompt, help and support with a kind word!
We are moving now and it is very sad to part with the clinic and many doctors. Many thanks to the therapist Nikolaeva, the gynecologist Teterya and her partner, the midwife, the girls from the treatment rooms, the pharmacy staff!
The work of district doctors is organized in such a way that the admission of patients is very slow. Sometimes you have to wait in line for two hours, and that's the minimum. And this is provided that the queue is not very large. That's just terrible.
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Мах Т
Level 6 Local Expert
October 3, 2024
Polyclinic in quotes....There are a lot of queues.... especially for fluorography.... the queue goes by electronic record...The poor lab assistant girl works alone...without rest....people are shouting and indignant....why not give another assistant so that there would be no screams.And she feels better...recently, it was necessary to do a fluorography of patients, a whole lot was accumulated...the end of the working day is coming...the laboratory assistant girl comes out and says that her working day will end soon and she will accept a maximum of 10 people...I was lucky, I was just the 10th..and people keep going and taking an electronic ticket, a whole crowd has accumulated.... can't the administration come up in advance and tell people not to stand and queue further... but..them..to the light bulb....
Many thanks to the instructor of physical therapy- Efim Igorevich- an excellent specialist who loves his work, and who attentively and kindly treats each of his patients.Thank you so much for your hard work.May God grant you health and success in your noble work.
There are no coupons, the queues are long, they take it slowly, they run around the offices more, queues at the reception to ask, you need to take a ticket and wait for half an hour, They work slowly
I did not have time to get a card , as it was already lost , I passed a medical examination for admission , the doctors are good , there are no complaints about them , but this situation with the card is unpleasant , what to do in such a situation ? Should I get a new card??? They are looking for them and they will not find them in any way!
Yes, I hate going to the clinic, there are no coupons, in which office the doctor accepts, the registry cannot answer, the cards are so in general....there are no words, there is no staff in the registry, you just spend the morning in an electronic queue because one person works, you wait for another 20 minutes for the card, you want to raise adrenaline, go to the 35th polyclinic, spend the day in queues and being rude.
I ask you to pay attention to the very long queues at the polyclinic to the local Theropaths. I came to wait for a long time for 2 hours.+- standing since the seats are often all occupied, the problem is not one day for 3 years it is registered here. I am writing this on 26 01 2024 😡
There are not enough staff, it is difficult to get to the doctors. There are no specialized specialists. The X-ray does not work in the hospital, you need to go to the 29th polyclinic. In general, it's not very good.....
There are very long queues to see doctors. By appointment, sometimes you have to wait several weeks. Entries in sick leave lists are not always drawn up correctly and correctly. Overall, a negative attitude.
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Ангелина Скрицкая
Level 7 Local Expert
November 8, 2023
I ask the administration to pay attention to the Department of dentistry.
With an appointment for a paid appointment, what the hell is going on. You wait a month, at 7:00 you barely get through, you write 5 times ahead (because it is not known how many times you need to run to treat)
I called on the appointed day on October 25, 23 7:00 signed up starting from November 8, 10:00 (they dictated to me, I wrote it down immediately in the calendar)
I took time off from work, I'm sitting waiting for my time. And we already have 2 people for this time. On what in the registry: I'm not writing it down, I have nothing to do with it. I asked to solve the problem, and they just threw up their hands in response.
Clearly an error due to the workload of the registrar (I'm on the phone, at this time immediately accepts applications from those who came up)
But I shouldn't worry about it, you're building the recording reception incorrectly.
There are no complaints about the doctor, I am satisfied with Dr. Polyakova. But to get to the reception of the torment of hell.
I asked for a complaint book. They were sent to the chief Doctor. I didn't wait at the office, I left.
Many thanks to the dentist-surgeon Mishenkin Vladimir Nikolaevich - doctor from God. I would also like to mention the dentist-therapist Zhdanovich! Thank you very much. The quality of work is excellent. But general practitioners do not please me and this is sad. And I don't know how to evaluate the surgeon. There was a situation with my husband, a hellish pain in my right shoulder, painkillers did not help, they did not give me sick leave-that's okay, but you are specialists - you need help, and it just wasn't there. Thanks to the pharmacists, they advised injections, which helped almost instantly. And then my husband suffered for a week and went to work.
An ordinary state district polyclinic, with all the "charms" and the appropriate attitude.good dentists and the girls in the registrar and filing cabinet are friendly
Everything is fine, impeccable, the medical staff is excellent!!!Well done, it would be great if there were more such clinics, not only in Minsk, but also in other cities.
A lot of doctors are absent , first of all there is no urologist to take coupons is a problem , and if there is a tolon it is necessary to go to the polyclinic , doctors are not satisfied
I treated my tooth in a paid office, with 3 open channels, and was incredibly satisfied! From what was there (one wall of half of the tooth, despite the fact that it is 8), the doctor made just a perfect tooth, does not hurt, bite, etc. I am satisfied! The clinic is clean, quiet, very friendly staff. And all this despite the fact that I am from a regional city. I was accepted without any problems, and a card was made. The prices are very affordable.
The problem with doctors is that there are very few dentists. There are a couple of doctors left, for some reason they give out very few coupons.There are 3 coupons for a doctor. There are no coupons at the reception desk, and there are no people in the corridors to receive them either. So I think what are they doing all day long????? Maybe that's why they quit because there aren't enough patients. You need to increase the number of admission coupons. There will be patients, they will have something to do, and so they quit out of boredom.
A polyclinic is like a polyclinic. The medical examination is carried out without long queues. There is an electronic queue entry in the pre-medical office and in the office for blood donation.
I can't say much about the staff as a whole. There are those who are attentive, and there are those who will not even help a person on crutches. I was convinced of this when I took a picture of my broken leg.
The work of therapists and nurses is disgusting. In particular, room 203 (06/21/2022- second shift) refused to prescribe prescriptions for a disabled person, but in the end they prescribed with hatred and not all drugs. I ask you to take measures towards your employees in relation to the elderly and the disabled. If measures are not taken, I will be forced to complain above!!! I am waiting for a written response!!! The attitude of employees towards patients is disgusting!!!!!
The clinic where there is a cooler for visitors. A very interesting design in the women's clinic, with a stand of the first photos. Doctors are polite and professional in their field.
Incompetent specialists. Mother-in-law (pensioner) had a fever for a week, a wild cough... A doctor was called to the house...I came without a pen, without recipes.... I didn't hear any wheezing in my lungs. (as they later said in the help desk, "an assistant came to you, not a doctor") After 2 days, another doctor had already prescribed a referral for hospitalization (35% of the lesion). Next, the situation with the sick leave...Even if you have a negative corona test, you will come to the infectious diseases department to close it. Because no one wants to mess with you. Even if you didn't get sick with the crown, you'll get sick. The queue at 08.00 is 70 people....
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Tati К
Level 9 Local Expert
September 23, 2023
The pre-medical office does not provide information to the pool. (Having all the tests, ECG, etc.) Go to the therapist. Order a ticket for three weeks in advance or to the person on duty on a first-come, first-served basis and sit, wait, develop immunity among patients with unknown causes.