Gorodskaya Poliklinika № 4
250 reviews
January 25
Like all our clinics, there are pros and cons. To be honest, our doctors are trying to cure us, but the fact that they have 20 minutes for one appointment is not enough. If it's a seriously ill person? Apparently, some of the doctors are trying to take more time to see such patients, while others are not happy. And some of the doctors are apparently becoming indifferent, well, there are 20 minutes, I'll do something. And hence the quality of service. And then I recently found out that with a PO we pay 13% of the income tax, 35% of the Federal health Insurance is for sick leave and 1% of the pension. Well, it seems to me that it is possible to increase the time
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January 11
Good afternoon. I assessed not the doctors, but the atmosphere itself and the attitude towards people in this clinic. I'm tired of most of the workers, my hut is on the edge, I don't know anything and I don't want to know. I came to register as a disabled person of the first group, I asked to indicate it right away, since I am currently undergoing another chemotherapy. She said everything at once, but the registry refused to provide information about disability, they said only the doctor has the right. I went to the doctor and asked about the same thing, the nurse who was sitting next to me replied that it was done at the reception desk and so they drove me away from each other. I came to the assistant to prescribe medications (although everywhere disabled people are prescribed 1 gram by phone, entering the data in the card, but not here), I show the disabled person's ID, the assistant says it's just a piece of paper. In short, it reached the head physician and only then my disability data was entered into the card. I have a question, did I ask for a loan? Did I ask for something special for myself? Why is it such a problem to enter data only through the head physician? Can we contact the Ministry of Health right away? I wouldn't be writing all this if it wasn't physically painful. I hope everyone understands that the first disability group is not just given. I have a very serious blood disorder. Gxoglobin drops and it is very difficult and difficult to walk. It's a huge request, treat people's requests more carefully. Illness doesn't choose people, anything can happen.
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January 15
The doctor of the adolescent office is just a nightmare, he sees people for 40 minutes, you get on a ticket in an hour and without a ticket in an hour too. They lie in the queue that they are on the record, they all climb without an appointment, the doctor does not respond to this. The nurse came out to me and said that everyone had come in before us without an appointment and lied to us, and how should I find out that they were lying to me? The question is, why does the doctor skip everyone without an appointment? Why can't the nurse come out and call the person they have on their computer? The beadle!!! Then give paper coupons to everyone at the reception desk and there will be no lies - otherwise everything is supposedly on the record and they themselves are lying! Doctor Taraykovskaya really likes to talk off topic, and her nurse too, so they take 40 minutes each.
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March 3
I do not rate the doctors, there are no complaints against them, but the staff of the registry, specifically to Bukhvalova Lyudmila Vasilyevna. I came to the hospital for the first time after coming of age, I don't really know where or what. I didn't have time to explain the situation properly, as they immediately started yelling at me and chasing me out of the reception (as it turned out, there was a very inconspicuous notice at the entrance to the clinic that patients with fever were admitted in another wing). I understand that constantly reminding people about this note can make them lose their temper, but this is just rude and unprofessional, if it's so annoying, then resolve the issue with the inconspicuousness of the ad. My friends also complained about this woman, that she always shows disrespect to other people.
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February 27
Traumatology is on the 4th floor when the elevator is not working. Move to the 1st floor, be human!
Excellent repairs were done, the staff is good. In the wardrobe, a black woman throws a number, ugly. I liked the surgeons, ultrasound doctors, help and reg, gynecologists, ophthalmologist, ENT, nurses take blood very quickly, despite the crowd, the doctor's assistants are responsive. Thank God, not everyone was at the reception)
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October 17, 2024
We waited in line for the children 's ENT , MOSKVITINA , for 3 hours ! 3 hours with a small child . The doctor takes 25-30 minutes to see the patient , despite the fact that there are 10 intervals in the coupons. The amazing fact is that as there were 30 minutes left before the end of the reception, Moskvitina looked out of the office to see how many more people were sitting , and accelerated significantly. It is strange that she needed 25-30 minutes for 3 hours for an examination , and by the end of the working day , 10 was enough . A call to the Ministry of Health, I hope, will cheer up the doctor
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April 7
It's not a polyglot, but it's a disappointment. The clinic itself resembles some kind of continuous maze, without arrows and pointers, it is unclear why the office is scattered around the building in such a sequence. (It's very easy to get lost). It's still a quest to sign up for doctors, there are no coupons, and they give you a boorish attitude on the phone as a bonus.
I don't understand where the Ministry of Health is looking…
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September 26, 2024
Cardiologist BRISHTELEVA SVETLANA A.
I wish there were more such doctors!!!
This is a man who loves his profession, loves people. And for a doctor, the most important thing is to love people!
A PROFESSIONAL! I regularly accompany my father (88 years old) and am amazed at her attention, endurance and caring attitude. Attention to detail and high-quality medical care can really significantly improve the quality of life. The father feels more comfortable thanks to the doctor's care.
THANK YOU VERY MUCH!
P.S. Managers! Take care, appreciate and encourage such shots!
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February 26
I have never written reviews, but the certificate in this clinic should be dismissed without exception. I called to clarify if they had sent a certificate from another branch, they said they didn't know and hung up. After repeated calls, they gave me a number that is not being answered. How can a person who can work in the help desk not know or cannot know if a card has come from the same clinic??? I'm going to write a complaint.
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February 12
We visited the Regional cardiology center. High-level specialists, willingness to help resolve the issue. I am grateful to Bolshova for her sensitive and prompt attention and help
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January 11
Hello.Take action against Kristina Valentinovna Melnikova's doctor.Medical treatment of people, especially the elderly, is disgusting, I think as a doctor she does not fulfill her duties.I ask you to take action against this woman, or I will call the central district hotline first or call the Ministry of Health.Because I think, from my point of view, this is no doctor at all, if you can call her that...
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December 21, 2024
I would like to express my deep gratitude to the traumatologist ANATOLY RUDAK for his professionalism, attentive attitude to patients and simple human compassion. Thank you and the doctor's assistant. I wish you prosperity and good health.
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November 5, 2024
the best clinic, the staff is wonderful, the waiting time passes at the click of a finger, the attitude towards customers is wonderful, I recommend this clinic to everyone, I have been going for years and only get inspired
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October 17, 2024
I visit this clinic 3 times in the direction and still have a good impression of it. The staff is responsive and competent, there is a nice cloakroom attendant at the entrance
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November 27, 2024
An ordinary polyclinic. The doctors are good. Friendly, helpful. Mostly young people. The negative is felt only in the queue near the office ;)
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April 2
People stand every morning because the system for issuing coupons for blood donation, ECG and other things does not work, then people start fighting, and then there will be no oxygen left in the corridor and the weaker ones need to go home and repeat it tomorrow)
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July 2, 2024
Employees of this institution came to drink tea at work, and people who came to take tests and for certificates they are prevented from drinking tea, so at least I think some employees of this institution. The staff of the polyclinic work very slowly. In the offices of some people, they are even rude, just from scratch. You see, they are infuriated by questions, regardless of whether he is stupid or not, but to act smarter and keep silent is impossible, it is necessary to further ignite the fire of conflict and provoke further sora. For example: office 414 oculist, a young girl was rude to her grandmother because she with poor eyesight could not find the oculist's office and asked her again, she in turn looked at her with wide-open eyes further than her nose and was rude to an elderly man, reproaching her that he could not see anything and in general now lunch starts right in front of my face, I closed the door and left in front of everyone in the hallway. But in general, there are positive employees, but again, they do their job very slowly. It takes at least an hour to pick up a certificate from a pre-hospital with a queue of 4 people in front of you.
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March 4
I appreciated the work of the chief physician Avramenko BB and the urologist Popov VN, the ophthalmologist Shepetny V. for their qualified approach, humanity and kindness to patients.
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August 28, 2024
We visited the cardiology center. A little forgiveness, but the queues are small, all on time. There is enough space for visitors, the atmosphere is calm. The staff is patient.
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April 10
There is a large turnover of doctors, a weak composition of the therapeutic department and neurology. They cannot perform a number of blood tests, including routine ones for operations.
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May 6, 2024
They talk on all the shows. do not self-medicate. contact the doctor. I turned to a therapist. I've been waiting for the ticket for 7 days. then I sat in line for more than an hour. although I had a set time. She complained . That my legs hurt.Said. that I have high cholesterol. have a drink of Rosuvastine and everything will pass. My legs hurt. I turned to the surgeon. I sent him for an X-ray and told him. that I need to see a neurologist. The queue has been waiting for exactly a month. The Doctor is silent. without turning your head away from the computer. I prescribed expensive dietary supplements. She asked for a CT scan. Then she came back. The Doctor is also silent. She pointed at the laser without explaining anything. And I'm getting worse. I can't walk anymore. The doctor told me. that I need to contact a rehabilitologist and that a rehabilitologist will advise me. I've already passed all the physical procedures. And what should I do? to wait. When will my legs go away?
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July 25, 2024
As in all polyclinics, there are queues, there is always a long wait - both for a ticket and for a card. We need to solve the problem of coupons- it's terrible, come at seven, stand in line, and then another appointment. It's impossible to get through! I had to be at a therapist's appointment during covid. I can't find the words. Because I heard that he does not tolerate old people, they would have stayed at home. The doors were open, my hearing is still good. I don't want to go there anymore.
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April 7
They were vaccinated against tick-borne encephalitis here, it's a bit inconvenient: they pay in one building, and the procedure is in another
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October 11, 2023
What is the reason for the separation of buildings? You take a referral in one, you take tests in the second, you go to the doctor in the first and then not to all specialists... On the Winners 115 went to the therapist )I didn't remember the last name) and was surprised to find that the wearing of gowns and badges from doctors was canceled! Inspection, pressure measurement too... although I said that I felt very bad - weakness, dizziness, to which I received an answer that my tests were good, that you, they say, want, you have no other symptoms. I say that my throat hurt on Friday... and I didn't have time to finish, as they answered me "It hurt ..." Well, of course, I came to the appointment on Monday - for 3 days of treatment, the throat could well stop hurting! But not to conduct even a minimal inspection is already in general... why are they sitting there then? I can look at the norms of tests myself. The building was opened beautifully, and the service is not good.
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July 15, 2024
The polyclinic does not correspond to the polyclinic, who was in the others will understand! No repairs, no staff, no coupons, no specialists. To get through the doctor, one day is not enough and quests around the clinic. And when will you have your own dentistry? And many other doctors when will they appear?
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September 12, 2024
The woman working at the help desk today is an arrogant boor, whose speech clearly shows that she is not satisfied with her job. It is impossible to ask a question or get an answer, he begins to raise his voice and be rude
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August 1, 2024
To get to the pre-hospital, it's just hell ... They take one person for 25 minutes, if not more, it's unrealistic to wait a long time for what they do there for so long, unfortunately, medical certificates must be done at the polyclinic at the place of residence, definitely the worst polyclinic
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July 1, 2024
On June 11, I passed a medical examination, I was very pleased with the registrar Alla Demidova! Quickly, clearly and with a smile! Thanks!
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January 27, 2024
Friendly people, if we are not talking about doctors. If you want to be rude to you for being interested in your own health, go here. Of + the fact that the ladies responsible for the discharge of appointments in the clinic are quite pleasant, at least I have come across such, besides, you can take all the necessary tests and get the result in a fairly short time.
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December 1, 2024
There was a children's and adult department very convenient
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December 26, 2023
I do not know the name of the head, who was today on December 26 at 12.30 in 320 rooms, but I would like to say a big thank you to her, because of people like her, it even seems that not everything is lost in the clinic. There would be more such workers who care about people. Thank you very much.
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March 26, 2024
Why are most of the doctors here so unhinged? As if the patients owe them something.
A neurologist (an elderly woman) I do not know the last name ... you should undergo an aptitude test at 420 too. Where is the management looking?
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December 30, 2023
Horror. Unfortunately, I am assigned to her on the basis of residence. There has been no district therapist for more than a year. Half of the specialized specialists are missing. You need to go to them for an appointment on Dry, at 16 p.m. or even on Semashko. Registration for a coupon to absent specialists from a month to three.
To the available neurologist - a month. Is it okay?
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November 18, 2024
They serve you quickly, politely and kindly
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March 1, 2024
The shortage of specialists is enormous , I would really like not to stand in line like that , especially on children 's issues . Of the advantages, we made a good repair in the gynecological department )
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March 14, 2024
2-3 months of treatment, each time new methods of treatment, which, alas, do not help in any way. The pain makes it impossible to sleep or move around. The main thing is a timely and correct diagnosis! Thanks!
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February 24, 2024
Very comfortable, the location is perfect. It is equipped with rare and expensive medical equipment. Thanks to the Ministry of Health!
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September 20, 2023
The most disgusting place on earth, no order and order.
There are always no doctors, then a vacation, then something else, then the disease must be planned for half a year, a nightmare. Both the head and her deputy absolutely do not solve anything, they respond to all complaints in a standard way. I stopped going there, it's better to pay money than to spend so much nerves.
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April 29, 2023
Like any other state clinic. There are good doctors, and there are those about whom nothing can be said. The clinic is clean, but the smell is still specific. I used a paid insurance service. They were called on time, the service was for examination, the conclusion included all the protocol indicators. The doctor then had no questions or complaints about the conclusion of the examination. So it was done efficiently.
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September 19, 2023
I got two stars for architecture.
Several entrances connect to each other through the 3rd floor or something else.
Finding the right office there from the first visit is a quest, if you go to the wrong entrance.
It requires major repairs, given the location, it is mandatory.
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August 15, 2023
I couldn't get to the pre-hospital, I came 2 times, the first time I spent 2 hours in line and the lights went out in the entire clinic, they sent me home. The second one was 1.5 hours before the end of the reception and did not have time to take it. Other offices are free or 2-3 people are sitting. Why can't we make 2-3 offices in the pre-hospital, when it is in such demand ???!?!
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November 30, 2024
You will get confused, where is the nursery, where is the adult
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February 7, 2024
Incompetent staff, maybe 1 therapist for the entire clinic,good urologists, it is better not to go there with serious diseases, unless you are discharged from the hospital.
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May 5, 2024
The queues are terrible, the interior of the USSR times.
Even the fluorography room has not been open for months every spring during medical examinations.
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October 26, 2023
The most terrible doctor is an endocrinologist, she is absolutely not competent, until now visitors sit at the door as in an epidemic (apparently she did not condescend to ordinary people), does not delve into the tests, does not explain anything - she is tired
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July 20, 2022
Many thanks to the young doctor Anna Dmitrievna Delendik. He carries himself with dignity, but with respect and attention to patients. She is very competent, collected, attentive. And also a "psychotherapist" for elderly patients. I am very glad that such specialists come to our clinic. And this, I think, is the merit of the heads. a doctor.
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September 3, 2023
A large, good clinic. Excellent repair. Of the minuses, there are huge queues for pre-treatment, but the reception is fast enough. You also have to stand for hours to get an X-ray.
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November 10, 2022
It's not a bad hospital. There are quite good urologists. The waiting time for them is usually not long. In principle, the repair is good and everything is clean. Customers are treated well. Only on the ground floor there is some kind of Orthodox bazaar.
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September 5, 2022
Disgusting service! There are only rude women working at the reception and calling a doctor at home! They allow themselves to be rude and raise their voices at patients. I called to call a doctor at home. The temperature is high, I'm not thinking very well. I say I have a temperature of 38, an ambulance was called at night. She yells at me that she didn't ask about it. He says the address. I call her a building and an apartment with a house. Then she screams that she didn't ask for the apartment number. Then, I probably looked at which doctor. Now, he says, your full address. Well, I call it, and at the end I add: please write down the intercom code. To which she raises her voice again: don't tell me what to do. 2 years ago, the staff was good, but now they have hired employees who literally hate people.
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May 3, 2022
It all depends on the manager.and service, and quality, and skills, and the ability to communicate with people.as this is not present in the head, so in the entire staff, it begins with the registry.rudeness, rudeness, disrespect.However, there is one receptionist, I'm sorry, I don't know the name.middle-aged, dark-haired, very professional.and the girls who do the tests at 315.I am very touched by the attitude and quality and all that is missing from the rest of the employees.yes, and selfless work.Bravo.you get all 5 points.These two stars are yours alone.the rest, those who start discussing other patients with patients, while complaining about hard work and working with morons, do not want to write.what can I say, look at the chief physician, have a chat.therefore, we are waiting for when she wants to leave. Nothing will ever change with this leader.the clinic is disgusting
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