I stopped 2 times on my way from Kaliningrad to Russia and back.I liked everything, both the people and the service.Great rooms.When I arrived the second time, on the way back, I was tired and thinking how to get to bed faster, but I still need to fill out the paperwork.But I was very pleasantly surprised .They were waiting for me, all the papers were filled out, all I had to do was sign, take the keys and say thank you. thank you!
The hotel does not match the stated stars. The rooms are cold, the cleaning leaves much to be desired, the restaurant allows you to serve stale food or poorly cooked, there are no kettles in the rooms, the curtains rarely change, and the sofas are vacuumed, etc., etc. One nice thing is the friendly staff.
Sockets in the rooms are difficult to access (behind the beds/table, etc.) there are no kettles. There are few food options on the menu: if you stop for a couple of days or a week, it is not noticeable, if it takes longer, it gets boring. Everything else is fine.
Room cleaning is not good enough, there are not enough kettles for all rooms, it is cold in winter, the restaurant menu does not change and gets boring quickly
Everything is OK, the staff, the rooms, the restaurant, everything is fine, but the Internet is very weak
See original
3
1
В
Виталий Б.
Level 2 Local Expert
February 18, 2020
The doors from the rooms to the corridor rattle heavily when closed. It would not hurt to stick rubber seals and the knocking would disappear at least partially and the audibility from the corridor would decrease. But in general, everything is not bad.
We stopped here for lunch, the food is disgusting, the products are not the first freshness and prices .. the fact that they serve so much is not worth it