Everything is fine - both the location and the price, but there is no elevator and breakfast seemed meager. But in general, everything is normal. Very clean.
More than a modest two, without room cleaning, cheap breakfast, etc. But there is literally a portable safe in the room, but you can't use it - it can't be opened even after contacting the reception! 😃
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Владимир Свириденков МТП
Level 7 Local Expert
October 28, 2023
Nice hotel, spacious room, clean, quiet street.
Cleaning on request. The staff is friendly and friendly.
Of the advantages
Spacious room with a spacious bathroom. High ceilings. Fresh renovation.
Of the cons
The inflated rating on the booking com.
There is no forced ventilation, which is why you have to open the window, otherwise there is nothing to breathe in the room.
Wi-Fi is nominally there, when used it either immediately falls off, or it works so slowly that you can't even open an Internet page in a browser, let alone watch a video.
There is no refrigerator in the room.
Upon check-in, the room is dirty, there is garbage in the trash can, circles from a cup on the bedside table, hair in the bathroom, stains on the sheet.
The service in the dining room broke the bottom: when a large group of tourists arrived on December 30, the service in the dining room (proudly called the restaurant) completely stood up, customers had to wash the dishes themselves in the kitchen, because clean dishes were over, and there was no one to wash them. The food also ran out, when I arrived at about 9 a.m., there was no food at all, one kitchen employee tried to cook something, but she could not cope with the influx of guests, she barely managed to wait for scrambled eggs, tea had to be boiled and drunk in the room, because boiling water also ran out in this institution.
The general impression of the hotel : a vile establishment with the appearance of a quite decent
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Serg Zav
Level 3 Local Expert
May 11, 2023
I read reviews and wonder who is writing this. For me, this is the most lame hotel also with the name PREMIUM and rooms "Superior Deluxe Double Room". In fact, the opposite is true. When booking, I requested this room on the upper floors - when checking in, they gave it on the ground floor in front of the entrance and parking under the windows, downstairs there is a kitchen, next to the entrance and stairs, sound insulation is just terrible. I reported a late check-in at night, the answer is "we are very much waiting!". They waited so long that they didn't even change the bed linen with someone else's hair - they just made the beds. I had to demand to change everything at 2 a.m., and in response, wait until they find someone who will do it. But when the sheets and pillowcases were removed, there was a quiet horror at their appearance. IT's SCARY to SLEEP on such a bed! We came, changed the sheets and that's it! I had to demand to change all the linen again.THE HORROR! In the morning, the towels turned out to be old and dirty. They took it to the reception - silence in response. I had to go looking for it myself. The breakfast does not match the photo at all, well, very bad. There is no cheese, juice, a lot of baking, but old, dry and tasteless, the sausage is filthy, the apples are not washed dirty in the ground at all (I'm afraid the sliced cucumbers and tomatoes were the same), fried eggs are cold - heat yourself in the microwave. No one cleaned the room for 2 days (or maybe even more), the dirt is terrible. But the indicator of the attitude of the staff was the refrigerator, which we did not even require. After breakfast, they put it next to the door to the room, like -bring it in and install it yourself. So he stood like that for all 2 days, but the staff doesn't care!!!!
The location is for an amateur: around private houses, a quiet back street, metro 1.2 km, in the evening- go to the center for an amateur. Tip: look for a hotel near City Park - you won't regret it! (we lived there for a few days- super).
Therefore, think before booking this ostentatious hotel for such money, with such an attitude.
The guys at the reception are smart, cleaning is timely, the rooms are quiet and cozy, but still there is not enough iron. There is not always time to turn to the ironing service
The rooms are clean and cozy, the staff is polite, the breakfast is good, the location is good too.
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Сергей
Level 6 Local Expert
November 9, 2022
The location is good: a quiet place, near a bank, streets with many cafes.
The hotel itself did not always have hot water. I didn't like the breakfasts, so we went to a cafe.
The condition of the rooms is not bad, the renovation is fresh.
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Level 8 Local Expert
March 2, 2023
+ Nice, clean hotel. The rooms are very spacious. Excellent breakfast buffet.
- Hot water interruptions. Especially in the morning.
The hotel is normal. Good location.
But there are disadvantages…
Clean... but very washed linen.
The guy at the reception always wants to cheat… He won't give you the change.
Then suddenly the terminal stops working and asks you to pay in cash.
They ask if it needs to be cleaned... but they never do.
It is very hot in winter because of the underfloor heating.
There is no elevator, the breakfast is not appetizing. The hot water took a long time to heat up
A more or less convenient location. You can give it to me to wash my clothes
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Anonymous review
January 3, 2022
Nice, new hotel. Almost in the center of Tashkent. Albeit with minor maintenance flaws. But everything is fixable.
Good location and low prices .
Problems with the room service are a banal lack of towels .The breakfast is very mediocre, we asked for an early breakfast in advance, but there was nothing.
After checking in, the ceiling in the bathroom leaked 😂 there was no hair dryer, they brought on request 🤷♀️ Breakfast is quite decent. Not perfect, but clean.
We fought for food during breakfast, Some went to wash the plates and forks themselves, as there were not enough of them. Nothing was missing. This is one of the big disadvantages.
I wouldn't go there anymore. 😒
I decided to meet with a friend who is coming to Tashkent. And when we entered the hotel and began to rise, the reception began to ask questions who is this? Why are you coming in?
It wasn't professional of him.