the hotel is beautiful, the rooms have water for 05 liters. glasses, soap, towel, TV. There is a palace on the floor... however, there was a damp smell.. they were filmed for several hours, they paid for one day.
The price-quality ratio directly corresponds to and in some places outweighs the quality side. It's nice that the room price includes a sauna and a relaxation area, and for breakfast, not a pathetic scrambled egg from one egg, but a quite tolerable buffet!
I stayed in room 510, without a window, the climate control does not work, there is no air in the room at all. It's very stuffy.
The room stock is very old, the bathroom door did not close because it sagged, the tiles on the floor were at different levels, you can easily get your little finger on the edge of the tile. A curtain in the bathroom with holes.
Good afternoon, thank you very much to the hotel administration, in particular to the reception staff, Zarina Kairbaeva and Madina Zhanabayeva, they quickly helped our partners choose a room, helped with paperwork, also helped to navigate the city map and quickly helped in calling a Yandex taxi! Very polite girls work in Erbil! Thank you for the delicious breakfasts and high quality service! 5*, super hotel! Sincerely, Sunkar Espayeva
Everything old is dirty, the whole bed is covered in hair, as if the room was not cleaned, the only plus is a good breakfast. I'm not talking about sound insulation. There must have been a good hotel before.
We arrived here after another place, ordered a beer set, salads, snacks and beer. As a result, the beer was brought in half an hour and the snacks, to be honest, I have already lost track of time. The waiters were stupidly ignored until you go to them yourself and demand an order. Then we went up to the lounge bar where we were treated to free coffee. For all the inconveniences that were downstairs in the cafe. It seems that the prices are not so small for such a service.
A chic hotel with great service and a wide range of services. I liked everything from the food to the sauna with a swimming pool. We will definitely visit again!
Waiting for the menu in the room ... you don't have to wait !!!
6 times I called the reception is useless, wait . I also wait for an hour at my own expense . Sadly.
And so , in general , it 's not bad , clean , of course there are a lot of joints , but everything is veiled well .
Kitchen for 5+ , credit .
But the service leaves much to be desired.
3 stars for you guys , you don't pull 4 (((
An interesting place, with golden toilets! Delicious cuisine, karaoke, room service. In a separate karaoke booth, we had to run after the waiters to get attention
Dirty and gray bed linen with hair, there are no windows in the economy rooms, there are no dairy products for breakfast, there is fungus in the bathroom in the rooms...
There are no table lamps
The hotel clearly does not correspond to the 4 declared stars.
Very polite staff, especially the Mahabbat girl. She sings and works as a waiter. She is very sweet and pleasant. The place is cozy. Prices are slightly above average. But, it's very tasty
3-star hotel
Location near the train station and the market
The edge of the city
There are many catering establishments and banks nearby, as well as the Mart shopping center
I do not recommend the hotel. Mud. The water is constantly turned off because of the laundry, there is not enough water consumption.
Cards are not accepted for payment. The linen is old. Until you ask for shampoo, water or tea, they won't bring it.
There are breakfasts, but they are "dull".Cheese and sausage are cherished, leftovers from evening banquets.
Dear residents, visit this hotel.
We rented a suite, but it doesn't smell like a suite there!!!
For 24,000 tons you can rent a luxury apartment in the center, so I don't advise it sucks!!!!
The hotel as a whole is not bad, but it feels old, although the rooms are clean, there is a feeling of dirt in everything, furniture, walls, doors, towels, linen-everything is old! The most interesting thing is that in the economy class there are rooms without Windows!!! What is not warned about on the hotel's website and there are no photos! If the air conditioner was working in the room, then it would be possible to live there-but it's stuffy and there's no way to ventilate, (I had to live there for 3 hours)) and supposedly the air conditioners in the rooms are ordinary heaters, i.e. they do not blow cold air, they can either warm or simply blow air from the corridor. There is a transfer, a meeting or a ride to the airport. The staff is generally friendly.
Russian cards are not accepted. The furniture is old, everything is honest, the ventilation system is very noisy. But for this money, in principle, it is tolerable!
The service is not bad, but the very condition of the hotel leaves much to be desired ... the kitchen too ... ordered a hot salad, waited for 45 minutes and brought cold and not tasty. It's the same with pasta.