Great hotel! The prices are affordable! There is a transfer from the airport, a safe in the room. On the 8th floor there is a restaurant with delicious cuisine and a very nice manager!
To be honest, the interior, renovation, everything is still new, fresh and beautiful. But it looks better to come in the afternoon,
It's not exactly pleasant that the music is monotonous. That is, it is most likely a musical background, but it is intrusive.
Kitchen. I understand that they have such a concept - halal. But you can diversify the menu. There is very little choice.
There may also be children here, so keep in mind
The rooms are tired, it is clear that they have not been updated for a long time. A small super-old TV, Internet, which does not work in all rooms.
A meager breakfast. Coffee is only available for a fee.
I would not recommend this hotel to friends and acquaintances.
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A
Anonymous review
July 19, 2023
The breakfasts are excellent, just great! The room service is top notch!
The pool, sauna are super!
There is also a panorama of the cafe on the 8th floor!
The hotel has its own restaurant, bar, swimming pool. The rooms are well cleaned. The rooms themselves are very old, there is a creak in the furniture, appliances and furniture itself are old. Carpets in the room and in the hallway, they transmit strange smells. The biggest surprise is the cockroach on the menu, I hope you don't get such a compliment from the hotel
Good service, clean rooms, there is a SPA, a Panorama bar with sea views is being built. There are several bars in the hotel. Cool! The breakfast is not bad. Not far from the embankment, within walking distance.
We were in the SPA, very dirty, in the pool too, the Jacuzzi is small at all, the water is cool in the pool. In short, we froze in wet dressing gowns while having lunch at a restaurant.
The dirtiest boseen . The water changes there 1 time in half a year towels and bathrobes are terrible and there are often promotions, so imagine that and who goes there the whole city will wash
The restaurant reservation was not fixed, the room was given a double instead of a twin, they brought a double instead of a single, the water in the pool is very warm and smells of bleach.
One of the advantages is breakfast with normal coffee, a liter of water per person in the room and the opportunity to leave things at the reception after the check-out.
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Вадим Сергеевич
Level 30 Local Expert
August 15, 2022
Despite the renovation that is underway, the hotel creates a very good atmosphere for guests. Large rooms, included minibar, spa complex. Everything is fine, except for one thing - smoking is allowed on the stairs and not everyone closes the doors - it turns out very smoky in the elevator halls.
And the coffee machine broke down and no one even tried to solve the problem for 5 days.
Beautiful panoramic view of the sea and the city from the restaurant on the 8th floor.
The rooms are large and cozy.
Sound insulation is on the level.
The breakfast buffet is delicious and varied.
There is a spa area with a swimming pool and a gym.
Clear. Convenient location. Polite staff. Fresh food and drinks. The rooms have good insulation. We are pleased to have a supermarket right in the hotel.
My favorite hotel is 5" in Aktau. Maybe because he worked as CEO in 2011 and 2016-2018. Great rooms, great restaurants, great cuisine. All this is the result of the fact that the best professionals work at the hotel.... I often remember everyone with a warm word....
We slipped down, everything became very bad, the beer in the pub is sour, the food leaves much to be desired. In general, the old Grand Victoria can no longer be returned, but it's a pity. There was once a better hotel
Good rooms, Average monotonous breakfast. The certified English pub disappointed with the presence of two varieties of cheap beer. The kitchen in the pub was not impressed. The pool is not bad, the sauna is too hot, it is forbidden to pour water on the stone, which makes no sense in the sauna.
The hotel needs renovation, this applies to the rooms and the hotel itself.
One of the advantages is the location and the staff is friendly
Of the cons, the Internet was bad and there was no toothbrush😁
We stayed for a couple of days , ordered a round-trip transfer .
Many thanks to the driver Sergey, everything is kept on such employees only thanks to him, I do not have the right to put a lower rating
Our company has been using the services of this hotel for several years. I've seen a lot in a year and a half! I'll start with the cons 1. The service is sometimes lame 2. Half of the reception does not know the Kazakh language. 3. In some rooms they hang paintings of naked women, they say everything about the interior! If you are a religious person, this is a problem! Although you can change the room, or remove the painting!
ADVANTAGES 1. The ideal location of the hotel is 2. On the other side of the hotel, there are various shops, a supermarket, ATMs. 3. The rooms are always clean! 4. The hotel has everything, swimming pool, restaurant, etc. 5. Good-natured staff, always ready to help! 6. If you need large, spacious rooms, you can easily change if you are vacationing with children. Overall, the hotel is good!