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Grand Muthu Cayo Guilhermo Hotel

Rating 4.3
provincia de Ciego de Ávila, Cayo Guilermo

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provincia de Ciego de Ávila, Cayo Guilermo
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Rating 4.3
32 ratings
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13 reviews

Level 10 Local Expert
July 8, 2024
Like 5 stars, but actually 3. Cockroaches in the dining room, the choice of dishes is meager. Eating fruit in the morning is good. There are grilled fish and grilled meat. It's the same every day, and you get tired of them. In the room, you sleep under a sheet with a blanket instead of a normal blanket. There is no brush in the toilet, which was a nuisance. To solve the problem, we used a branch found on the street. Everything in its entirety resembled luring tips for the elimination of artificially created inconveniences. In general, they say that this is normal for Cuba. I recommend non-drinkers to think carefully before flying for 14 hours in the hope of good service and food. It's not there. Nowhere. On the plus side: the ocean is magical, the water is blue like on the iPhone screensaver. Swimming is a pleasure. A boat and catamaran are included in the price. I was satisfied with diving on excursions. It costs 70 €. The underwater world is, of course, more boring than in Egypt, but it was enough for me for the first dive. We sailed at a maximum depth of 5 meters, sailed near a sunken barge. Local diving instructors are highly praised, which I agree with. I definitely recommend Cuba to drinkers, only for my taste, kakyo-coco is a bit boring. I advise you to fly to varodero. There is life there and behind the hotel, and Havana is only a 2-hour drive away. Would I fly to Cuba again? ... unlikely. Not even because of the money, but because of an unreasonably long flight. But I think you can fly for the 1st time, get acquainted with history, culture, cocktails, live music and cheesewara.
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Level 5 Local Expert
September 23, 2024
The rest was a success! The absence of Russian speakers turned out to be not convenient in communicating with the staff. We ask tour operators to recommend vacationers to take chocolates, essential medicines and various small gifts with them as part of the gratitude of the staff ... It is very useful to take a thermos with you.
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Level 2 Local Expert
July 18, 2024
The service is just terrible.... We flew with my husband in June 2024 and I can say this: there is terribly little food, no drinks at all, a couple of alcoholic cocktails in the assortment, the staff DOES NOT WANT to do ANYTHING without a "whip and stick", the first days we simply did not change the towels, we did not want to change the bed linen, the floor was not washed.... I painted only 20% of everything that we were shocked by) it's clear that they fly to Cuba not to cool hotels, but to the beautiful ocean, but we were at the same hotel in 2022, everything was great!!!!!! For this reason, we decided to return, but, alas, the service collapsed, it is clearly not 5*, but a maximum of 3*
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