Very weak managers. They forced me to write a statement, promised to call as soon as the issue was resolved. As a result, after 10 minutes of closing, it turns out that it was not necessary to do this at all. We waited all day and now we have 2 days off. The call center itself said that it was not a competent employee who got caught. It turns out that we still have to go to this manager and call the call center to explain to her how it should be. Why should we do this? Why is it impossible to look at the database to see who issued the application and already decide among themselves.?
At the bank for the first time, they helped to sort out the opening of a new card. Everything was explained and told. The employees were attentive and punctual. Everything was done quickly and efficiently.