I am a resident of this bank, I always cash out here now we have increased the number of ATMs where you can cash out and invest, which is very important
About the service. In this bank, employees are like robots, there is no compassion. For example, people can wait their turn in vain, it would be good to put a competent consultant who will find out what the client came for, and whether there is a need to sit in line. Also, automate some services that are done "automatically", so to speak, "quick help"
Perhaps this is due to an emergency.but one can only wish for the best, I will give preference to another bank, because due to the huge flow of people, you can lose a day, but not solve a vital issue!!!!