I had to take the Zanussi oven there with a malfunction (as it turned out) of the penny microswitch in the programmer clock. Master Denis carried out diagnostics and repairs (grumbling as a gift) for 45 rubles, but promised that he would not work again soon, because we do not know how to use and do not read the instructions. I sold a light bulb for 10 rubles. (For Ali 0.95 $) He was scared by the huge prices for spare parts, said that the programmer watch can be turned off and used without them, but this is "illegal".
In short, the oven failed again, I had to open YouTube, find a video where I found out that bypassing the programmer is done elementary. I connected the wires myself. I ordered a broken lamp base on Alik for $ 3, I am happy and remember the service with a "kind" word. And it seems like normal people, they could have worked better.
I am grateful for the repair of the refrigerator (the back wall froze), the master, who introduced himself as Vitaly (very cultured), replaced the part quickly enough. Thank you for not having to buy a new refrigerator, because this one already works decently
A great discount store! You can buy new equipment with a 30% discount!!!!
I buy all the equipment for my apartment and my parents from them, it turns out a huge budget savings! I do not see the point of buying in the 5th element, etc. I recommend!!!!!!!
Ps They give a guarantee for all equipment, I had a warranty case for the stove, everything was instantly decided, I am very satisfied! Thank you very much!
The delivery time for Samsung spare parts is very short. Thanks!
The order was accepted by phone. We sent an SMS when the spare parts arrived. I will continue to cooperate with them if necessary
I would like to thank an employee of your organization who came to Slutsk on September 16 at my request.An experienced and friendly specialist, a master of his craft, quickly and efficiently fixed the problem, thank you very much...
They are repaired under warranty only once, and then there will be excuses. In short: I bought a washing machine with my hands, but with a valid warranty. It's out of order. I turned to them. I received an answer blah blah blah the pre-trade was already there and the repair was paid. How can there be a paid repair if I still had a valid warranty at that time? And what difference does it make how and where I bought this washing machine?I'm sorry if you need to contact this SC.
We thank Master Vitaly for the professionally done work! It is pleasant that the employee has not only a high level of technical skills, but also a culture of communication with customers.
We bought an Indesit refrigerator half a year ago, stopped freezing and cooling, contacted the hotline of this company, left a request, said within 5 working days the master will call you and inform you about the time of arrival, there are 2 more days off, a total of 7 days, so in the end no one called. And when contacting this service center, I was informed that our application is not available, although I have the application number. So also the master will arrive only the next day, wait for more. I'm with 4 children without a refrigerator, it's such a pleasure.
The conclusion was made and advised even where to turn, there was a question with the seller, he did not want to take the defective goods. Everything is at the highest level!
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Юрий Янушко
Level 7 Local Expert
May 12, 2024
Good service, you can order the necessary spare parts for the equipment. Everything is fast and polite.
Thanks to Master Vitaly, we are now confident that our refrigerator will work for a long time. A very attentive attitude to the little things, worthwhile advice for clients and a job well done is all about him. We will advise all our friends to contact us here.
Everything can be bought, at very good prices, if you have time. A friend bought a super washer...The price is fire, half the price of a brand new one👍 Drive up, see for yourself....
Excellent service. We arrived the same day. Master Vitaly promptly and professionally performed diagnostics and repair of the Samsung refrigerator (compressor replacement).
I want to express my gratitude to Master Vitaly for the good and high-quality work, the work was completed ahead of schedule on Vitaly's initiative, for which I am particularly grateful@
The compressor in the freezer is broken. We are out of town, but Master Vitaly was with us two hours later. I did everything clearly. We are very satisfied, thank you very much!
I recommend CBT Service! Considerate and polite treatment! The master has a real desire to help, and not just to rip off the money. What others offered to do for 100 rubles, they explained here how to do it yourself! I did everything, everything worked out!
Refrigerator repair under warranty, 2 weeks, no one arrived, the store was delivered, two more weeks, no compensation, no substitution, the refrigerator is in good condition, does not need repair, after three days the refrigerator does not turn off, works without interruption, I call, I stumble upon an amazing girl who claims that the refrigerator works for more than 24 hours The norm is that he freezes, messes with my head for half an hour, then the master will call back no deadlines, no master.The official service.Snack bar
I handed over a microwave oven that turned on and worked (there were minor malfunctions)the remote was no longer turned on and did not work...Well I do not know.maybe the time has already come for this stove or something...
I contacted the service center for the warranty repair of the washing machine. The master (V.P. Zayats) quickly identified and corrected our problem, as well as advised on the operation of the washing machine and gave a couple of tips. Thank you very much!
Warranty repair of Samsung refrigerator. We contacted Samsung. They sent a request to this service center.
During the first visit, the master determined the cause of the refrigerator breakdown, and the necessary replacement part was ordered from Samsung. The item was delivered 3 days later. On the second visit, the master (A.P. Kiselyov) promptly replaced everything. We are satisfied with the service: efficiently, quickly, politely and correctly.
I put 2, the staff is not qualified, the girls at the reception do not understand what to do at all. 2 weeks regardless of the breakdown.
My advice to you is to put a technician on the reception, 50% of the equipment will be cured immediately upon admission!
I ordered a filter for the dishwasher. I came quickly and promptly. I am glad that this is not some kind of gray office, but officials, which means that you can always order the necessary parts not of Chinese production (underground), namely branded ones, while the price will be lower than others.
I am glad that there are enough Parking lots around, convenient access.
Technical specialists are focused on solving your problem, not how to beat you. I was satisfied with the interaction with this company. My problem was solved in the best possible way.
I would like to express my gratitude to Master Vitaly for his professionalism, politeness and accuracy.The refrigerator is like new again, thank you!!!
I called on the phone, the girl picked up the phone, did not introduce herself and answers ALO, YES, EVERYTHING IS LOADED, I DO NOT KNOW, I WILL SWITCH NOW. And this is a service center that works with many manufacturers. To begin with, we would teach your managers to respond normally to people, otherwise such doubt is laid down as you talk and repair!
Warranty repair of the washing machine, employee Victor arrived and promptly established the cause of the breakdown. It was a belt. The next day I arrived and put this belt on, everything works. Quickly and efficiently.
We purchased a used refrigerator with a guarantee. After 2 weeks of use, it was out of order, and the master was able to come in 3 days (products in the trash!!!). The master looked at it and said that they would turn it on (everything will work). After 2 weeks, the same thing again!!! They said to wait for spare parts for 2 weeks!!! And what to do without a refrigerator for 2 weeks???
Specialists are rude on the phone and do not behave professionally. Avoid this place!!!!!