The indesit refrigerator broke down. I called the service center under warranty. They said they would contact you within 3-5 days and come to fix it. 3-5 days! It's not a vacuum cleaner or even a kettle, all the products ended up in the trash. Today is the 6th day, no one has come, they didn't even deign to call. I don't know what to do with this cabinet called a refrigerator.
Avoid this place. Incompetent employees, a "piggy" attitude towards the client and the work scheme is very similar to a fraudulent one. The main rule is to rip off immediately and more. The Bosch food processor was repaired - the gear was replaced. The first appeal after 3 years of using the combine harvester: The price of spare parts according to the price list is 16 rubles. with work about 100 rubles., after repair they were used 5-6 times and strictly according to recommendations. Turned on - it doesn't work, the lubricant drips, turned again and again the same gear and another seal next to it))) The price was announced at about 120 rubles. the master reported that the warranty was over - they refused and paid 18.5 rubles. for diagnostics. They agreed to sell the spare parts for about half of the cost announced for the repair. Draw your own conclusions! I didn't write to the complaint book, there are almost no pages left without me..
The washing machine broke down the other day.
I called on Monday, the application was accepted and on Tuesday Master Yura was with me. The breakdown was detected immediately, the repair took 5 minutes.
I am very pleased.
Probably this is one of the best services, you can fix almost everything, and find spare parts for everything, in stock or on order. There is also a large selection of imported used equipment with a guarantee. It suits me completely)))))
I left a request for warranty repairs, arrived only on the 10th day, thereby creating problems for myself, since they did not fit into the 14-day period
The official Bosch service sends a subscriber with a faulty washing machine (the cycle did not work properly in the washing machine) from 03/27/2021 to 04/27/2021.Ahahaha 10 days what am I going to do????
Of course, the office itself is a bit shocking.. there, orders are accepted, and repairs are made and food is cooked right in one room littered with appliances... but in fact they worked well, they ordered new boxes in the freezer. Everything came on time, no complaints
They changed the heater to a washing machine with a 500% surcharge, in the online store 22p - they have 100.5 rubles. Without manufacturer's confirmation (not the fact that it is not China). Extra money for arrival. I do not advise you to contact, galimoe razvedilovo.
I'm happy with everything. I gave the Bosch vacuum cleaner for repair, the turbo brush did not work. In terms of repair time up to 14 days, it was done in 10. I came, I took it, everything works, no extra charges, no problems. A good service center.
Despite the fact that there are a lot of manufacturers listed on the site, the administrator told me that they only repair Bosch equipment and sent it.
Correct the information on the website.