One of the best hotels in the Western region. The staff is polite, the level of the hotel chain is maintained. In summer, it is necessary to book seats in advance - the season affects.
The location of the hotel is gorgeous. The staff is very polite. The breakfast is delicious, the choice is
The spa area is about nothing, the sauna does not heat up at all.
The rooms are tired, they need to be refreshed.
The rooms do not correspond to what is stated in the photo in bukeng, the sea is 15 minutes from the hotel, but he said that the first coast.
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Вадим Сергеевич
Level 30 Local Expert
November 4, 2022
A great hotel where you can even relax and get a spa. A swimming pool, saunas and massages brighten up life even for a transit traveler. A good breakfast.
Great location. Nice spa and swimming pool. We had a massage, we liked everything. We were in early May and the aqua park was not working yet, but the rest is on top.
After settling in, the nerves began to waste. 1: we always use our own slippers, but my wife noticed that the hotel slippers were already from under her someone. Ie. hedgehog with mileage. 2e . I had to repair and set up the TV myself. 3e. The safe was closed, we waited about 40 minutes for it to be opened. And all this in room 2+1
An excellent water park, not as big as we are used to in Russia, but there are also advantages, there are no wild queues for slides. Towels are provided free of charge. Not an expensive cafe on site.
A good hotel, good cafes and restaurants nearby, a water park is included in the room rate. You can walk along the embankment in the evening, which is a 2-minute walk from the hotel
Great hotel. The level of service is impeccable. We had a rest with the children, we liked everything. Meals are only breakfast and dinner, lunch had to go to a cafe.
It's cool for Aktau, a new hotel, fresh rooms. However, in October, the pool and the water park were no longer working. The bartenders at the lobi bar are the best storytellers in the city.
We lived in room 306. They brought slippers, the TV did not work, the safe, there were no soap accessories, there was no blanket for the child. 07/23/2022, please take action. The rest is ruined
I can say right away that the hotel is wonderful. The staff is polite, there is a sea and a water park near the hotel. The water park can be combined in the room rate and a little extra charge. The food is delicious.
The hotel is good, the food is good. Horseback riding for children is about nothing. The child didn't like it at all. The water park is not bad, but not great. There are black flakes hanging on the bottom of the pool, they do not clean it normally. I concluded for myself that there is too much overpayment for a water park on the territory
The hotel is nothing. The rooms are decent - but the cleaning in them leaves much to be desired. The kitchen is very mediocre, the level of the dining room! It doesn't look like a restaurant! We ordered room service a couple of times and both times we regretted it very much, it's impossible to eat! The cost of the hotel is greatly exaggerated despite the presence of an aquapark. The sea is nearby, but you can not swim there, there is no way out, as in the whole city!
The staff is polite.There is not a large selection of food, but it is delicious and the prices are good.I didn't like the fact that the wave pool is dirty.
The entry price was 5,500 rubles. You can't take food with you to the water park, but you can buy it there and it's a star, what an expensive cola 1 l - 1100 that. And so I liked everything
We were at the water park, you can relax, there are problems with food: you can't take it with you, but there is almost nothing inside after 14.00-15.00
In general, it's not bad, it's unclear why the minibar is empty and there are no dental supplies. After visiting 3 hotels, this one is definitely the best.
The service was at the highest level, I liked it very much, we are very happy that we can have a good rest, thanks to the team, I wish prosperity to everyone!