We rested from 08/24/2024 to 08/31/2024. Upon entering the hotel, we were greeted by stuffiness, the conduits do not work. As everywhere, they were settled only after 14.00 hours, although they offered a room for changing clothes. Plus. They offered to have breakfast and explained where and what.The room is not bad, but I clean for show only, there are streaks everywhere, dust. They only give you one key, even though it doesn't matter how many of you are in the room. While we were resting, leisure was organized only for Turks, as if there were only Turks in the hotel. The beach is pebbly, there are enough sun loungers, but they are dirty.the beach is very small.The food was meager, only chicken was made of meat, and the fish was not very tasty. There are no sea products at all. Those who rest for more than a week can go to the fish restaurant once. It would be better not to go. For a laugh, 25-30 grams of shrimp are offered for two, and 10 grams each.smoked trout, it's not clear why, and bony fried fish is not tasty and that's it. Here's a fish restaurant for you. You won't starve like that, the food is monotonous, without diversity and around the clock. The glasses are disposable. In short, the hotel is at full economy. It's a pity to invest money for a vacation in this hotel. The hotel is far from five stars.
A small area. The hospitality of the staff. High-quality food (no one was poisoned) friendly and attentive security at the pier. High-quality alcohol. Incendiary discos on the pier. According to the neighbors, the disadvantages are small rooms. But we were lucky, we arrived late, the Family Room ran out, we were put in a suite.
Very nice hotel! I recommend it for recreation. Great food, great service, good beach, great animation. We had a rest with the whole family, I wanted to return to the same hotel.
A three-star hotel. The location is good, the sea is nearby. The animator and classes with children are great! The rooms are dirty, the food is poor, there are eternal queues for food, ice cream, etc. Beach towels are provided free of charge once, replacement is paid. There is a mini-aqua park, but I have not seen robots cleaning the pools, maybe they clean them manually. The staff in the bars is arrogant and rude, only the bartender boss is adequate. The contingent is mostly Russians and Kazakhstanis, communication is interesting and exciting.
I was vacationing at this hotel for the first time! I'm leaving today, but I don't want to!!!!.Everything is great!!!! The staff is wonderful!!!! Everyone can choose their leisure time here!!! The animators are the best!!!!!They won't let you get bored!!!!Every evening there is a special program and a disco!!!!I will definitely come back here again!!!!!
I didn't like it at all. This is my subjective opinion. There was a lot of political tension. It was a karaoke night, everyone was singing their own songs. Poles, Germans sang, we Russians clapped for everyone.(although their songs are disgusting) But as soon as our Russian guy began to sing the gray night, they defiantly got up and left with laughter and their characteristic yell. The hotel, after all, is more attuned to Poles, Germans, and Lithuanians. Even the clock at the entrance with the time in Moscow was removed. This hotel does not pull 5 stars, well, at all (The programs are very monotonous. Boring. The private beach is small. There is a lot of food, but from the series-eggplant with pepper, pepper with eggplant. Definitely, I will not go there anymore and will not advise anyone.
I arrived for 10 days, starting with the classic divorce "we have check-in from 14:00, but the last room for $ 50 remained" and so it was said to three couples in front of me. Ok, we agreed to a room for $ 50 with a sea view, the view is really there, but the room is tired. Mold in the bathtub, the door handle barely holds, the shower lid fell off, one light bulb did not work.
Meal:
There was a lot of food, it seemed to me so at first, but in fact you come up with muck in patches and it's unclear whether it's beef or turkey. The food is bland, but there is sugar everywhere 😅
I've been eating chicken, rice, pasta and cucumbers all my vacation. I have never been picky, but unfortunately in the last 2 days the body simply refused to eat this food
Service:
There are not always enough cutlery, you have to catch a waiter, the plates are not always clean, they are cleaned every 2 days. In the middle of the rest, I took cookies to the room and did not eat them - I threw them away, the cleaners took a bag from the trash and just put it next to her and did not remove it, maybe it was a hint "if you leave, you will throw it away"
I liked the animation, despite the fact that they are cheerful at the end of the season and perhaps they really pull this hotel out
There is a massage of 25 euros for 30 minutes and 35euros for 60 minutes, I did not go, I do not know
An unpleasant incident happened, I lost consciousness at the hotel and immediately a medical center worker ran up, took me to the room, measured the pressure, asked a couple of questions through the translator, measured the pressure - 70/40, gave nothing, no pill or recommendations, released with the words "it will get worse - they came", of course, absurd, but thanks for that)
We rested from 17.07 to 25.08.The budget 5 hotel.It pulls at a maximum of 4, but not at 5.We arrived early in the morning around 7.00.We were sent to breakfast right away, checked in at 8.20 am, which we were very happy about.No one pulled money from us when checking in.We settled in a pre-booked room with a sea view, as it should be.There is a hair dryer in the room, a safe deposit box is returned upon check-out, everything is soapy, the air conditioner worked perfectly.Cleaning apparently depends on the cleaners.Wet cleaning was very rare, I had to contact guest relief.The shower started to leak, it was fixed 10 minutes after the treatment.Of course, there are a lot of people in the pools.I can't find a creepy place, but it was only a couple of days, I think, because of the Turkish guests.There were a lot of them.At first, of course, I did not like the shit, the dirt near the large pool, but then I saw how in the evening, at night, the staff cleans everything thoroughly.It's just that people drag food from the snack bar to the pool and many simply do not clean up even the leftovers, leaving the same burgers right on the sunbed...The sea is very close and it is clean and warm.The entrance is not very convenient because of the pebbles, but the legs get used to it or aquashouses help.There is no pier, the pier of the neighboring hotel is nearby and no one will kick you out.Alcoholic and non-alcoholic drinks are great in bars in the heat.Many people understand the staff in Russian.The animation is good, it won't be boring.In the evening, dancing and acrobats are periodically shown in the amphitheater.The food is good.There is a lot of choice.There is enough meat for my taste, side dishes, stewed various vegetables, fresh vegetables, there were kebabs several times, fish, cheeses are very tasty, sausages, soups, baklava and cakes are awesome, fruits are always plums, pears, apples, melon, watermelon.Well, I don't know who the food is not diverse, you can't even write everything.Meals breakfast, brunch, lunch, dinner and night meals snack from 23.00 to 5.00 am.For the first couple of days, there were 1-2 plates that were not washed, after that there was no such thing.It is really stuffy at the reception and in the restaurant, the lobby is well cool with air conditioning.On the minus ground floor, the market was picked up for small things, the seller is very sociable)The room key is not a card, but a key with a keychain with the numbers of the number.Wi-Fi is free only in the lobby and at the reception.For a fee, the day is 2 euros, we took it for 2 days, but it is weak.We caught the free Wi-Fi of the nearby Stella hotel, download the video purely and for whatsapp norms.Regarding water, there is 1 large bottle in the room upon check-in, water in small bottles everywhere in all bars at 0.3 or 0.5 LV, the restaurant is always freely available, take as much as you want and carry it.Therefore, I do not understand why people need a cooler.I repeat, the budget 5 hotel.Therefore, luxuries should not be expected, but it is normal for recreation.There are pros and cons.The territory of the hotel is not large.Beach towels are free, for a fee only their change is 1 euro.We didn't change it.
We rest from October 13 to October 21, today is the last day. Well, what can I say, in order. We checked into the hotel at 20.30. They told me to leave my things at the reception and quickly run to the restaurant, because it will close in half an hour. By this time, only sour salads remained in the restaurant, with an unsightly appearance. Nothing else was offered, a piece of meat or fish was answered tomorrow. This is despite the fact that dinner has been paid for. Next, check-in, there was no room, the standard we had booked, until the morning we were settled in an economy room, which smelled very bad on the minus ground floor.
We were moved in the morning to an unmade room on the ground floor, we left our things and went to the sea. The room was cleaned by 15.00. The cleaning was tolerably cleaned every day. But food is a separate consideration. Terrible and nothing more. Yes, there is a small choice. But most of this small amount is inedible. It's very tasteless, everything is weathered, a lot of sour. It's just a mess. There were shrimp once, beef once. Mostly chicken, turkey, white fish. Alcohol is only local, they don't know how to make cocktails. On the third day, I was poisoned or the virus is not clear.Then the whole family takes turns. And almost everyone at the hotel complained of the same symptoms. Vomiting, diarrhea, fever. The service is simply disabled by the campaign. You need to run and ask the waiters to find the appliances, to clean something. We rested for the last week before the hotel closed, the animation has been gone since the 4th day of rest. They closed the mini club, ala- kart. It was just music playing in the evening, like a disco. The territory of the hotel is small, nothing special. Three slides, one of which is closed. I don't know who gave this rating to the hotel. More than 3 ⭐ he is not worthy
This is the option when the maximum of the hotel is 3* instead of the stated 5
The first is of course food, yes it is not so diverse, but damn, how can you poison people with food-it's just beyond the mind, so my wife and child were poisoned, thank God there was an interest in gel with them and everything worked out in a couple of days, the only thing for which you can put this star is animation, but she unfortunately, it was only 3 days of normal out of 8.
Otherwise, the walls are cardboard,matrices with springs, it is better to walk in slippers in the rooms, there is sand everywhere and no one just cleans it, and also the attitude towards Russians makes it better, there is a strange feeling of dislike that, although the economy of this country largely depends on our tourists, it is strange to behave like this.
Oh, and the most interesting thing is the paid Internet in 5* ultras😄😄😄And yes, if you buy it, it will still work unstable and you can only use it on one device, judge for yourself about going there, but it's really even a 3* stretch
The 5-star hotel has only one name, in fact 5 does not smell.We arrived at the hotel at 6 a.m., flew all night, we were immediately checked in and went to bed without even looking at the bathroom with toilet, as we were very tired.When we woke up, we realized that we were settled in a room for the disabled, where there is no bathroom and when you turn on the shower, the whole bath is flooded and the swamp becomes, you can't go to the toilet afterwards. We went to the reception and asked to change the room, to which Olga started shouting at us at the reception, being rude and saying, they say, where did you look before when you checked in. The food is monotonous, constantly French fries, turkey and chicken, salads are terrible.The rooms are tired. My husband and I also caught rotovirus there, lay around for three days with a fever, and so on...The only advantage of this hotel is high-quality alcohol around the clock and a bar on the beach, as well as a very good and beautiful sea.There are also problems with the air conditioning in the hotel, they work by the hour, and from 11 to 15 they are simply turned off...We were in October, it was not so hot, but in summer I think in this hotel you can die from the heat without air conditioning))
Beautiful hotel on the first line, wonderful animation, delicious and varied food, friendly staff. There is one minus - diarrhea, and everyone has it, but in different variations, someone with a fever, someone with vomiting, someone with a rash on the body, plus weakness and pain in the stomach. People discussed it, but everyone thought they were poisoned by fish/turkey/cheese. I suspect it's not food poisoning. After such adventures, I just wanted to eat soups or porridges, but there were no porridges, and there were only 2 types of soups and 1 of them is very spicy. The bartender said that this often happens with them and made a drink from mineral water, crushed lemon and salt, and it really became easier.
We had a rest from September 15th to 21st. We arrived early for 20 euros and checked in earlier. Since there were no 20 euros upon arrival, we asked the administrator to change 100 euros into small ones, he did it and only after some time we realized that instead of 10 euros, he gave us a stack of iron coins glued with tape, and there turned out to be 5 lira. When contacting this administrator, he pretended that he did not understand what he was talking about at all. Okay, we didn't spoil our vacation, prove something. My advice is to check and count money on the spot, this hotel can cheat. The Wi-Fi is very bad, the Wi-Fi is better from the neighboring hotel. They don't clean well, we've never had our linen changed in a week, and the towels were changed once because we threw them on the floor. We were basically satisfied with the food, of course, if we go to the beginning of dinner, there will be queues everywhere, and if in an hour, then something may not get there or the tables will all be occupied. Alcohol, probably, like everywhere else. There are few sun beds, everyone is always busy. The animation is not very good, maybe because it's September. At 11.30 am, aqua aerobics and that's it. In the evening, a mini disco and a show. Well, in general, you can relax if you don't find fault with anything. We went to rest, turned a blind eye to the shortcomings. The ticket is not expensive. Therefore, I give 4 stars. But I would advise the owner of the hotel to pay attention to the cleaners and administrators.
Terrible hotel. It's not like in the photos. We had a rest with our family on 07/10/2024. There's dirt everywhere. The service is on a solid 3 out of five.
And the hotel itself is far from 5 stars. I've been to a lot of places, it's even 4 with tension.
For those who probably drink alcohol, everything can smooth out the degree.
The fitness room is our 90 who found the basements. The kitchen is terrible for breakfast, only scrambled eggs and once the porridge got on milk. They gave 420,000 tons of rubles for four people for 14 days. Of course, I would like something better for this money. I decided for myself that this is definitely not our option
I do not recommend the hotel
We bought a tour from Anex. We arrived at the hotel at 12, the manager immediately began insistently offering muddy schemes "check in for one night with an unfamiliar couple in one room, I will move in the morning, and as a gift you will have a bungalow for the whole period." He openly lied that there were no available rooms and it was not worth refusing his generous offer, even at 14 o'clock there would still be no rooms available. But the bracelets were put on right away. At 14 they came up again, because of our refusal, the manager behaved impudently and rudely, continued to offer rooms without a balcony, on the roof, etc. It's good that we had the patience to refuse, as a result, after 40 minutes of wrangling, we found a free room with a sea view (as we had booked). In no case do not agree to such offers
The room was tired, dirty torn wallpaper, bed linen with spools, but it was clean. The air conditioning and refrigerator are working, the mattress is comfortable, the sea view is worth paying extra for when buying a tour (we had a difference of 4000 rubles)
The food is weak, they were poisoned on the evening of the second day. Then they ate only rice, pasta, vegetables (not salads), bread, grilled meat for dinner. A meager selection of fruits: apples, oranges, sometimes plums and grapes (which are swept away in the first 10 minutes). The dishes were dirty.
The beach is sand and pebbles. The umbrellas are braided and have holes in them. The deck chairs were partially broken, the mattresses partially torn, the tables were not wiped, the garbage was removed from the bins at the end of the day. There are sun beds right next to each other on the beach and by the pool. The toilet is far from the beach, it has always been dirty.
The hotel was open until October 20, we were from 11 to 18, every day something closed, stopped working: animation, beach bar. The Ala carte restaurant was open until October - also a span. There is no Guest connection, the main manager has not been seen either.
The hotel has a good territory, the rooms are full of luxury, the food is basically like everywhere else in Turkey, if you take 5 cups, alcohol is just the cheapest, it is simply impossible to drink. Wi-Fi at the reception is absolutely not any, it does not load anything, you can buy your own Internet, 5 days 10 dollars, but the admins do not have change and you sit without it, the anex guide does not solve the problem, the ants in the room are all old, the staff is disgusting, the cleaning is even worse, you want to spoil the breaks-here you are, but this administrator will laugh in your face at any problem you encounter
Rest from 10/27/24-11/22/24. Excellent hotel, not without shoals of course. The UAl concept, the beach bar is open 24 hours a day, animation for adults and children. Nice beach with a pier.
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Д
Дмитрий
Level 4 Local Expert
August 6, 2024
We went with our family at the end of July 2024, we really liked the hotel, the territory is small but very cozy. The sea is beautiful, clean, the bottom is cleaned, there are few stones, they took aquashouses, they did not need them, they did not even get them) Near the beach, rent jet skis, boats , parachutes, water skis. The prices are adequate, you can bargain. Everything is good in terms of nutrition, fish almost every day, fruits watermelon, melon, apples. Alcohol is normal, there are imports of whiskey, rum, etc. Bottled and bottled beer. Ice cream every day. Coffee shop by the pool, various cocktails. I liked the evening programs, especially once a week they do a disco on the pier (generally cool)! The animators work for 5+ , the staff is polite , responsive, the rooms are not very large, there is a minus in cleaning, they do not clean the rooms very much ... but otherwise everything is wonderful, the territory is well-groomed, clean, blooms and smells))) There are shops near the hotel, you can buy everything and not go far away , the prices are the same , I did not notice the difference . There is a pharmacy and Migros nearby. Taxis are expensive, we used the public bus number 8, goes 15 minutes to Kemer, cost 40 lira per person. There are mountains near the hotel, very beautiful. There are a lot of Europeans visiting hotels, everything is calm, no negatives were noticed. Mostly families , there are a lot of children, everything is calm and good. There is a children's club and kindergarten , you can leave the children to play , the teachers are watching well, there were no problems, the children were taken away happy , cheerful. There are enough sunbeds on the beach, there is no crowd among the people. There are sun beds on the pier, you can sunbathe and go down to the sea , the water is cleaner). Security, a lifeguard is working on the beach, the order is being monitored!
We rested from October 9 to October 21, 2024. I want to say that the service has fallen very much!!! We don't treat tourists with big requests, but! There are some limits, I can't say that this is 5 * in my opinion 4- Upon check-in, they offered a room with a sea view (10€) a day 😂But there is a bonus : we live for free for 6 days , and we pay for 7 days ourselves . A towel on the beach is given out 1 time If you want to change 1 € The food is so-so. You won't stay hungry. When we were checked into a dirty room, the towels were dirty, there was no liquid soap (we went to the reception and asked to deliver the request QUICKLY) Soap, hats, ear sticks, body cream, hair balm, slippers, needles, threads are missing Like a trifle, but somehow unpleasant. For 12 days, the bed linen has not been changed once, My husband went and changed the towels himself! Every 2 people suffer from rotavirus (vomiting, diarrhea and all that is necessary for this disease) I have a question is there really no service in Turkey that checks hotels and where you can complain! A couple of times in the (restaurant) dining room I took the pasta was smelly! A man stands there and gives the chicken a piece at a time ! It is generally incomprehensible to the mind 🤦♀️ from fruits, oranges, grapefruit, apples, plums, a couple of times there was a pear, grapes and nothing else 😉 I do not drink alcohol from the word at all 😂My husband tried Vodka 37.5 degrees ☺️ whiskey smells terrible, there is white wine, pink, crayfish. The beach is not big, but sun beds can always be found. It's dirty, but the vacationers themselves, sorry, shit, Smoke and immediately throw away cigarette butts, glasses, etc. Animation (end of the season), but the staff try not to complain to them! The senior staff (director and administrator) are very peculiar. They sit in the salt room , but they are brought to eat and drink something separately , not like everyone else! In the evenings they sit on the veranda and play backgammon. And a very unpleasant look 👀 In my opinion and in the opinion of other vacationers that you are here😂😂😂Not friendly Was an unpleasant situation. The man was sitting at a table resting, a girl from the bar came up and just kicked him out! With the words, the director and the administrator are sitting at this table! Not respect, of course! The territory is small, ice cream, gyuzdime, disposable cups 😉clearly does not pull for 5 * ☺️Good luck and good mood to all vacationers 😘
Unsanitary conditions , which is completely unacceptable for human health . I'll start in order . Check-in is fast, without unnecessary questions . They check in , as they do everywhere from 14:00 . We settled on the 4th floor , opposite the balcony of another hotel . You could see the sea , but on the other side there was a highway , you couldn 't sleep with an open balcony - it was noisy . The bed was decorated with flowers and petals, and wine and fruits were brought from the hotel. I don 't drink alcohol , I don 't know how to taste it . The renovation is modern , the furniture is more or less . In the bathroom , the plumbing doesn 't look very good anymore , as it is poorly cleaned . Cleaning is what they do , throw the trash out of the bucket and cover with pastels . To wash the shower room , toilet , wipe the floors - this is not . Towels do not change from the Word at all . I can say this 100%, since we threw a dirty towel on the floor, and what was my surprise when they folded the same towel neatly and put it back for our further use. The towel was stained and 100% it was it. The horror!!! The bathroom always stinks of sewage , that 's what it stinks . There is no free Wi-Fi in the room. The bed is not very comfortable, it is hard. The key is given one per room. Hotel. The elevators always work , but he has some kind of strange algorithm , sometimes he may not get to the bottom , but go back to the top, after others who called him , sometimes it was very stuffy, since the ventilation did not work in it. On the minus ground floor there is a "restaurant", there is a toilet near it, in the first days it smelled very strongly of an unpleasant unclean toilet, which I consider unacceptable, especially near a place where people eat. On the terrace , where people also eat , there is a very strong smell of sewage . The territory of the hotel is compact , everything is intuitively clear where and what. The sea is really very close. There was animation , discos, entertainment - there are no questions here . Food. Here it is something.A very fat minus, for a hotel. There 's nothing to eat . There is no meat . None. Chicken and turkey, the same thing every day and not particularly tasty.chicken and semi-finished products are also cooked on the grill . There were no watermelons even once . There was no meat even once . Soups are spicy , but more or less tasty . The side dishes are the same day after day. We have been to different hotels , and there is something to compare it with. I must say right away, We did not expect delicacies ( caviar , seafood, etc. ) I just wanted to eat more or less tasty . I've heard a lot of negative things from people about nutrition. * The cherry on the cake was my poisoning , it was very bad and I vomited all day that I would not wish on the enemy. Minus one day from the paid vacation . If you are traveling with children , think ten times about whether to come here or not . Saw and polysorb for prevention, but alas, it did not help me. The snack bar and the beach bar were working , everything was fine . The ice cream was distributed - very tasty. Gozleme was baked . The animation is good , and discos , and various shows , and aqua aerobics during the day - there are no questions here . The water slides were working , people were having fun . Beach towels are provided once for the entire stay , replacement with a clean one costs $ 1. There are umbrellas on the beach that do not cover well from the sun, I would like shades that would help protect all people from the sun. The sunbeds under the umbrellas are constantly occupied , as arrogant and ill - mannered individuals occupy them , put down towels and leave . Moreover, these remarks are written on the territory of the hotel that it is impossible to occupy a sunbed and leave, that measures will be taken from the hotel administration (towels will be taken away and taken away), but in fact this was not done, towels are lying on sun beds under an umbrella , there are no people themselves, and perhaps there will not be a whole day , and other people they are forced to stay in the sun even with children . The entrance to the sea itself is a flickering pebble, special shoes are needed. Plus, it 's the sea , but it has nothing to do with the hotel .
The food does not differ in the variety of dishes.
The staff speaks Russian poorly, from the word at all, only in the resort and then somehow., Cleaning the room once every three days, and then on a call to the resort, I want to note that the hotel itself is very beautiful, lots of greenery, children's entertainment is super.
The pools and slides are great.
I wanted to mention the workers in the HAMMAM, super masters, it's not even worth going anywhere, everything is in place.
But the hotel needs renovation and renovation.
The bathroom was constantly leaking barrels, which could not be repaired during the entire holiday
An excellent hotel in terms of price-quality ratio, a good beach entrance both from the pier and from the shore. Acceptable cuisine there is always a choice of what to eat, for dinner meat and fish from the grill bar.
I liked everything. Review from the hotel)
The hotel is good, the food is really bland and monotonous : (I put 5 stars only for the spa, and in particular Misha (Murad) is an excellent massage therapist, friendly. After the massage, it's like you were born blindly, I HIGHLY recommend it!
The hotel is super, this year we arrived for the second time, the food is good, all the staff are friendly and welcoming. Arslan, Aisha, Rima, Zarina and Alex are just super! Animation wow!
We had a rest in September 2024, the food is excellent, the staff is very friendly, everyone is friendly.We arrived early in the morning and immediately checked into a nice room.
Minus the cleaning, I had to ask all the time.
I don't understand the admiring reviews. Having entered the hotel upon arrival and suffocated in the lobby from the stuffiness, because the conduits are not included there, we immediately realized where we were. A family room was paid for, we were given a triple room and one cot. After swearing, on the third day we were moved to a room with cockroaches and a stinking sewer. Seven days later, a cat fell into our room through ventilation. The food is monotonous. From alco beer, vodka, gin, whiskey, wine. All. 80% of Kazakhs, a few Europeans and Russians rest here. To be honest, I can't even find good words for this hotel. This is the first time we've been to this
We had a rest at the end of September 2024. the hotel positions itself as 5 stars, in fact, a maximum of 3 stars.The hotel is old, and in the evenings it stinks of sewage.The rooms are more or less cleaned regularly, there is no sound insulation, it is very noisy from the road.The food is monotonous, tasteless.All hot drinks are only from paper cups, there are no mugs.It is better to bring your own alcohol right away.Internet is free only at the reception.The rest is for money.The kids' club is open for only an hour and a half twice a day.In the children's club in the afternoon, master classes for money.The sea is wonderful, entrance is only required in swimming slippers, large pebbles.
We rested from September 25 to October 4, 2024. The food is disgusting. There is no choice of dishes at all.Only chicken and turkey are made of meat. And poorly cooked. Soups are impossible to eat. Of the fruits, only apples of two varieties: green and red. They gave us grapes twice, but we didn't get any. There was no tea for 5 days . By the way, there are no kettles, coffee and tea in the rooms. Previously, we rested in 5-star hotels and there was always tea and coffee in the rooms. It was not allowed to have tea outside the restaurant in this hotel. The wine is of poor quality, it could be drunk from single-use plastic glasses! We couldn't even imagine this! Coffee and tea are also in paper cups. There were no teaspoons at all. I do not understand by what criteria this hotel was given 5 stars, because it pulls only 3. Of the advantages: the room was not bad and the sea is excellent. I do not recommend the hotel to anyone.
Holiday park Resort. Alanya.
A terrible hotel. 7 days of being trapped in a limited area and poisoning is like the cherry on the cake.
territory. staff. The hotel is located on a noisy, busy highway. Upon arrival, extortion from the reception immediately begins, saying that if you do not pay us now (from 50 to 100 euros), you will live on the ground floor with a window to the highway.
There is no territory of its own, only a narrow path from the courtyard of the hotel to the shore (about 50m). On each side of each other there is a small swimming pool and a small cafe with a bar. The beach line is 50 meters.
The number of sunbeds per 5-star hotel and 220 rooms is about 30 at most, the rest is as you wish.
Everything in the room is broken - door handles, holes in the walls, furniture. On the day of arrival, an unknown man broke into my room, because he said that this was his room, but he forgot the keys, and the maid opened it for him!!! I was changing clothes at that moment...To say that I'm in shock is to say nothing.
meal. There is a separate fat minus here. You can only eat fruits, vegetables, rice, scrambled eggs and pancakes in the morning. +Baklava + once a day). The rest is either peppered to tears, or has no taste at all.
On the third day, she received SEVERE FOOD POISONING. She came to her senses for 2 days. And this is a problem for almost all hotel guests, because people discuss this topic openly on the beach (many will think it's because of alcohol, but I'm in a position and I don't drink).
Decent fish was given 1 time and it was not enough for everyone. They ate with . It's already 1 for two, we sighed and went to bed.
Common AREAS.
The shared toilets are in terrible condition, they are obviously cleaned less often than we would like.
The hotel is positioned as a family hotel, but everywhere, everyone SMOKES everywhere. Ashtrays are in the restaurant, cafe, bar, on the beach, every meter by the pool. Given the very small territory of the hotel, we can say that you are constantly in a cloud of tobacco smoke, from which there is no escape. Ashtrays are even on the playground.
The ANIMATION is the same every day. Cartoons for children, a dance flash mob. Adults enjoyed some kind of "show" for 10 minutes. For all the time, they liked only 1 performance. But we are not fans, we can entertain ourselves.
The hotel is about like 4! Everything seems to be fine, the rooms, the cleaning, the food are all good! I've been here since October 15th! He was poisoned and severe diarrhea and vomiting began! The temperature is 37.8, I've been lying around for 3 days. It's very similar to rotovirus, I don't understand how and where I picked it up! Of course, the rest is ruined, my wife was vacationing in the next five, twice as expensive, but they also have two girls who got sick, the same symptoms!!! To be honest, this is my first time abroad, I'm just shocked! Perhaps that's it with Turkey!🤗
Catamaran is a wonderful hotel!The staff is very friendly and helpful. The beach is very close.The food is at a height and around the clock. Alcohol is very decent, which is not often in Turkey.The nightclub is totally awesome! I recommend the hotel. I was with my wife in early October.
We rested at the hotel for the second time. Every time, it's like in paradise))) Great food, alcohol, lots of entertainment. The bar is open 24 hours on the beach. Special thanks, I would like to express to the staff, everyone is very friendly and friendly. I'm looking forward to my next vacation to come to the CATAMARAN again!!! You are the best.
An excellent hotel on the first line, but with one significant drawback, the smell of sewage in the territory and in the rooms, at times unbearable, sometimes reached the fifth floor-they closed the balcony, came from the air conditioner-they did not turn on, after tightening the Split system with a film, you could breathe. And the rest of the territory, food, service, rooms, animation are all super.
The hotel is so-so, in need of renovation, I had to pay extra on the spot to be moved to a normal room, the food seems to be normal, but very little meat and fish need to be fussed to get it.
Alcohol is all surrogate, on the second day they gave it up altogether.
My wife and I caught rotovirus - 2 days out of vacation, with severe poisoning, it flew out from everywhere, and so almost the entire hotel was shaken up.
One of the advantages is the beach with the sea at the hotel.
More of a negative impression.
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Эльвира С.
Level 4 Local Expert
September 27, 2024
A compact but cozy hotel, which has everything you need for a good rest. Of the minuses - weak sound insulation in the room, but it did not bother, and there is little protein food for breakfast, but you can cope with this by taking more boiled eggs for breakfast) The beautiful sea and the entry into it, excellent food for lunch and dinner, cheerful active animators and friendly vacationers from different countries, with whom it is pleasant to chat and play games. Have a nice stay for everyone!
The service is at 0! From the word at all
During the week, the room was cleaned once, although every day they left a sign saying "room cleaning", there was no toothpaste, brush, shampoo, soap, as well as toilet paper (soap and toilet paper were put on Monday), they told us to buy everything else ourselves
On Tuesday, money was stolen ($ 120), a suitcase was searched, when missing, I immediately went to the reception and explained the situation, I was told to wait an hour.
I immediately turned to our guide, he answered the same thing, as a result, we waited with the child for 4 hours, there is no evidence and that's it.
There were no apologies, they didn't even greet us in the morning.
We are vacationing together with my husband for the second year in this hotel!Staff ,food,entertainment for 5+,visited the spa (hammam and massage)everything is fine.Massage therapist Elker, a professional in his field.Thank you.
The first day a shaving machine was stolen, then the safe did not work well, they promised on the first day that no one would fix it tomorrow, the air conditioner did not work in the room, there was a long grille in the place of the air conditioner that drove warm air, the carpet in the corridor was dirty with stains, I will say not very much about the food, alcohol was diluted, I tried whiskey and toquila, only good beer I liked the bottled food.on the sea and because of the winds, the tending was removed, it was not possible to lie on the sun beds, the sun warmed strongly, I will not go there anymore.
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Лариса
Level 3 Local Expert
August 22, 2024
Among the advantages: beautiful sea, pools for children. The territory is small. The main disadvantage is the food, which is not suitable for everyone. Yes, there is a lot of it, there is always fruit, but there is not enough meat, beef is only in the form of fast food burgers. The food is monotonous from day to day. The rooms of the hotel, which positions itself as a 5-star hotel, do not have a kettle, and there are no coolers on the floor. One key for all family members, which is inconvenient. A good hammam, as well as a souvenir photo, is, like everywhere else, for extra money if desired. The hotel itself is a three-star hotel, five stars were drawn due to its proximity to the sea, probably.
Very nice hotel, I liked everything. Kind and helpful staff. Private beach, heated pool, SPA area, 2 restaurants (one on the street), 2 bars (one of them is 24-hour).
The hotel pulls at 3 with a minus, I read the reviews, but I did not think that every second person gets sick with rotovirus,the food is two, there is no meat as such, the chicken is cooked disgusting, the chop is not even cut with a knife, the room was cleaned 2 times, cigarette butts are everywhere on the beach, smoking is allowed everywhere, whether children are nearby,I am shocked from this, the pastry is for 4, but they spread the missing one, the booze is all diluted, the only sea is clean, I do not advise anyone
Positive:the hotel itself, the location, the room. Cons: there are no slippers, no paste, we stopped by from shampoo gels: half a bubble. The restaurant has 100ml paper cups for coffee and tea. The food is a hodgepodge of incomprehensible things. Fruits are cut spoiled, you can see how they are cut off. A maximum of three pulls
Vacation in June 2023
Pros - far from the hustle and bustle of the city, its own beach with pebbles (sand is not dragged into the room)
Round the clock food, snacks, drinks
Excellent massage at the Spa (it is more profitable to take a course). A physiotherapist is working.
Lovely maids. Minimum tips solve all cleaning issues by 100%
They are very actively working on entertaining guests. There will be no problems with leisure
Cons - many rooms are "tired" and require updating
In Turkey, the all-inclusive system, but Turkish coffee is only for a fee (very strange)
A complete trash with sun beds on the beach, but it rather depends on the guests. Not quite adequate people "book" sun beds from 6 am. At the same time, the reservation can be "put" both on the beach and by the pool. As a result, you lie on a half-empty beach until lunch, but the sun beds are all occupied...
Solid 4. On food...I came across food from the grill that was undercooked (fish), meat was not plentiful, desserts were not tasty at all, you could only eat baklava.
The cleaning is excellent, there are no complaints about this.! The territory is not large, but there is a place to sit) The beach is mostly pebbly, but during storms it can change to sandy.
I may be wrong, but this year everything is far from well in this hotel, the sports ground is no longer open after 17:00, it works in the heat, the entertainment is primitive, you won't want to go back there anymore
Apart from Chevron's massage therapist, there is nothing special about this hotel. The guy works very professionally. The massage is strong and of high quality. The hotel is average.
A great hotel for the money is the best. A small area, you can quickly walk to the beach. In the kitchen and everything else, everything is expected to be fine