Holiday Park Resort
424 reviews
October 18, 2021
The hotel is not big, but it has been a long time. It does not pull in 5 stars, firstly because of the size and because there is almost no late entertainment. The food in the princes, as in all other hotels, is good. The rooms are also good, but still require a little repair. But most importantly, there are no cockroaches and similar animals there. Very good staff. The hotel has a small water park with 3 slides of the usual twisted and wide. The hotel has 2 swimming pools, a children's pool and a regular one. At lunchtime, there is a snack bar where you can have a snack. The beach is made of large pebbles. In general, the hotel is not bad, but it still won't pull for 5 stars, but for 4 yes.
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7
3
June 16, 2023
Good chefs, good hotel. Next time, I will choose a hotel primarily based on good reviews of the cuisine.
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3
May 6, 2021
We had a rest in August 2018. The four hotel. Fruits were all and plenty. The rooms are large, but not the newest. The territory is small. The main disadvantage is an infection (maybe some kind of rotovirus). The youngest daughter was eight years old and did not get sick, my eldest daughter and I were fourteen years old, we did not feel well for 2 days. In general, 4 with a minus. So it's not bad.
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6
June 19, 2023
A nice, hospitable department! We had a great family vacation
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3
December 13
So-so, for grannies
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September 9
I was satisfied with everything
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1
September 23, 2021
We have been vacationing in Turkey for several years.Catamaran, it's not like a five! A tired foursome and that, thanks to the location. Alcohol is disgusting initially, but it is also badyazhat (I saw it), juice powder, some kind of surrogate is poured into packages with good coffee! Wi-Fi is two dollars per day per device. Dishes, except plates, are one-time, sticks instead of teaspoons. You won't be able to control the air conditioner, it works according to some kind of schedule. The doors in the closet had to be repaired-they fell. There was a can of Coke and water in the fridge when we checked in, nothing else appeared there. The galleries of the hotel are constantly in semi-darkness, either in order to save money, or so that the dirt would not be so conspicuous. No bathrobes, no slippers, no toilet articles other than the slurry in the dispensers. One toilet outside the hotel. The staff is stone-faced. Many people admire animation, and this is Aqua aerobics, playing darts, water polo, volleyball, etc. nothing is ordinary. Evening events are boring contests, I thought it would come to a tug of war. Only girls who are engaged in children work well! In terms of covid, the Cook is on hand, without gloves.....
But, most of all, it was the citizens of Ukraine who were "pleased"... 90%. It seemed that some kind of advanced state farm was awarded a ticket to a sanatorium and without changing clothes all the leaders arrived at the place of rest. They come in some kind of tapes and prefer to relax (sunbathe, eat, yell) together, shifting tables, sun beds.... these are satisfied with everything, the main thing is free. I closed this sanatorium for myself once and for all.
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8
2
July 23, 2023
The staff is good, the rest is more beachy, I had a very good rest
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1
2
July 16
Terrible hotel!!!
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2
November 21, 2022
The rest was ruined by poor-quality food, unsanitary conditions and non-compliance with cooking rules.
A person can survive a bad Internet connection, scuffed walls and old repairs, an uncomfortable bed, while enjoying other things on vacation. But when you don't leave the toilet all night at first, and then you can't even eat, then it's not a rest.
We read reviews about the hotel, took activated charcoal and enterosgel with us, sniffed at the food, but it did not save us. The doctor's call costs $ 120, the receptionist told us in Turkish "let it go", a rare hypocrite in an eternal burgundy jumper over a shirt.
If it were not for poisoning, then it would be possible to describe the rest as ideal, the first line, the sea, albeit with stones, a bunch of food points: burgers with French fries, Turkish pancakes, a point with sweets and coffee. Grilled fish for dinner. In the evening there was a program with Afro-acrobats. Then, really, nothing happened, they stupidly turned on songs from the 90s, and dance.
The location is convenient — buses to Alanya stop nearby (22 liras), or 10 liras to Migros, where you can buy souvenirs and coffee.
The pools were cleaned every evening, the water slides worked every day, they can make only one cocktail from alcohol, and the beer is delicious.
I don't know what to advise. I would like to check on them, as with Rospotrebnadzor, so that everything is put in order in the kitchen, but in Turkey, apparently, they don't care about it, once a year the same problem is food poisoning.
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5
June 18, 2023
Everything was fine on vacation until we went to the ala kart restaurant and were billed 17 euros for a bottle of wine , be careful!!!
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3
4
September 28, 2021
I'm on vacation from September 23 to September 30, 2021. I'm here now. The situation as of September 28th. The hotel has a large number of patients with rotovirus. I was sick myself for a day. It worked out. No one has officially announced that people are being moved to other hotels on September 30. In this regard, dinner was so poor yesterday that people could not eat, and the hotel was full of people. There are 0 reactions to our oral appeals. Paying not a little money, people for some reason have to go without food.
I will never go to this hotel again.
- when checking in, they wanted to put me in another room. I can't even call it a number, it's just a little room under the stairs. She refused. With a creaking heart, they put me in a room for which I had paid the money. It should be noted that the staff is completely not hospitable, does not live with the problems of the residents. I witnessed when a woman complained about the lack of cleaning in the room, the reception spread their hands, like, "I'm not me and the hut is not mine"
The hotel, apparently, was once good, but now it is in a neglected state. Dust, unwashed windows in the restaurant, elevator, sticky floors in the halls, plumbing is running.
At the time of placement, they give out a leaflet with the conditions of stay. At this point, it turns out that a beach towel for a deposit of $ 10, a safe deposit of $ 30, while paying € 2 per day, and if you rest for 7 days, then for some reason you pay € 18 for the safe, someone is obviously bad at math.
There is no mini-bar in the room, only 2 bottles of water.
A separate topic is the air conditioning in the room. Aging to the point of impossibility. It emits such a sound at night that it is impossible to sleep. The air cools poorly.
It is impossible not to say about the silence in the hotel at night. There is no silence at night in the hotel, no one is watching this. It feels like everything is left to chance, anything can happen, because drunk people do whatever they want in the hotel.
There is only one plus, this is the first line and access to the sea, its own beach (many sun beds are broken).
Five stars! Nothing like that, a maximum of 3, and this is also taking into account if all the shortcomings are eliminated. I DO NOT RECOMMEND THIS HOTEL TO ANYONE.
local merchants said that the hotel was previously run by the owner, who died, and now the hotel is run by his son (who sometimes wanders around the territory) so my father lived in this hotel and checked everything himself, but my son doesn't care, so the hotel is in such a neglected state.
Of course, we need to look for advantages. But when you pay money and want to have a decent vacation (as I have once in several years) then this situation is frustrating. Ugly and not good.
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12
1
July 1, 2022
Close your shop!!! This is not a 5* hotel!!!! Put the rooms in order, everything is loose, there is dirt in the bathtub, the food is terrible, the leftovers from yesterday can be given to you as for today!!! The staff, if only they would throw a plate at you!!! They don't care about anything and all the guests!!! People, think before you check into this hotel.
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9
2
August 6, 2022
Great hotel, I really liked it!
The animators are super duper, the Michael Jackson show is just a cannon!
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3
1
October 8
A great facility
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1
October 18, 2021
We had a rest in October 2020. My husband and I really liked everything. A cozy little hotel. Everything is at hand.The animators are great fellows. Thank you all very much.
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3
September 21
The sea of ants
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1
July 19, 2023
The hotel is super!!! Everything in it is great! I recommend.
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October 6, 2023
I really liked the hotel, compact, cozy
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3
July 22, 2021
We had a rest from 07/13.21 to 07/23.21 with a friend and two children. I only liked the view from the window. We arrived late, the bed was not carried to the armchair for 3 hours. The room was dirty, there was a bag of sand and dirt in the washbasin, the refrigerator did not close. The door to the toilet with a bathtub closed , they called the reception and said they would send a locksmith , but no one came, they opened themselves with hairpins, keys, whatever came to hand. They gave one bottle of water for 4 people, in the morning they called the reception and asked for water to wash down the tablet, it was not brought to the child.cleaning is just for show. From the after-sun creams, the pillowcase was all sticky for the child, it was changed only on the 4th day after I went to complain. I wrote a complaint , they said they would fix everything. A bottle of wine and rotten fruit were sent as an apology. Ice cream was given out of time, and in one day they did not give it at all, French fries were stuffed for life ahead, there is no variety of food, there is a different mess that is scary. I also got a rotovirus infection, I thought I would not recover!!! Thank God everything went away in 1.5 days. Drinks are always running out, cocoa water was also pouring out of the machines with "tipo" juice. What was fashionable to eat from sweet desserts ended in the first 5 minutes of a meal. The towels were always stained, it was difficult to tell if they were clean or not, there were only 3 sets for a room of 4 people.
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11
September 23, 2019
We visited Turkey for the sixth time. We chose Kemer and the Catamaran Hotel with friends. An interesting and picturesque place. At first, the road was confusing, but the view of the mountains blocked everything. Very nice lobby, rooms, beautiful grounds. A hotel whose price and quality match. We really enjoyed everything, both the food and the entertainment! Thanks to the animation team!!! Funny, incendiary guys!!
The only negative is the beach with dirty sand (cigarette butts, papers).People smoke on deck chairs and throw cigarette butts. Russia already has a law banning smoking in public places. There are only Russians on the beach. I think if we had introduced a ban rule and added a smoking area, the problem would have been solved. But you also need to clean up, of course. Thanks for the rest!!!!!
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16
9
August 15, 2021
We rested at the hotel in August 2021. I must say right away - the hotel is on solid 3!!! The first thing that catches your eye is the dirt in the hotel. The hotel was opened on 2.06.2021 and has not been cleaned yet!!! On windows and glass facades - bird droppings, glass (wall facades) in the canteen (ask, restaurant))) - not washed - stains from rags, dirt. About the canteen ("restaurant")- a separate topic, I think that food is an important part of a 5* hotel: dirt is everywhere. Sticky surfaces of tables where dishes are displayed, unwashed dishes, chipped plates, lack of cutlery. With a rag, if the employees of the "restaurant" pass by, they brush crumbs and leftovers from the rag to the floor. Canopies over food (made of Plexiglass, where the backlight is) in age-old dust. There is just more dust!!!! I'll make a reservation about the food right away: there was only chicken and turkey from the meat. We have never eaten either mutton or beef. Soy burgers don't count. The queues are huge. It is immediately clear that the "restaurant" does not have enough staff. One tray of pasta and potatoes, followed by a queue of 50 people! You feel somehow flawed, standing in this line of people. The range of dishes is stingy. On the grill (street), the waiting time in the queue for an unhappy chicken or turkey is from 15 to 40 minutes!!!! Everything sweet is monotonous, tasteless. We will never forget dirty oranges (in the ground and smoldering), just soaked in water, always wet. Plums and apricots are a lot of rotten ones, you need to dig around to choose a decent one. If you come to breakfast not at 7 a.m., but suppose by 9:00, then there will be no bread or butter, not to mention eggs.... That is, corny - they don't add it! Once I didn't even have enough boiling water (not to mention the coffee in the coffee machine). When asked to give boiling water, the waiters threw up their hands. In the lobby bar, coffee spilled by someone on the floor stuck to shoes for 2 days, no one washed the floor ((((. Decent fish (like trout) was given for the last 2 days (about 8.08 and 9.08) before leaving, before that there was some kind of fried herring that could not be eaten and even to smell it. According to the food, it seemed that the hotel stupidly saves on everything and wants to recapture the lost profit in Covid.
The hotel staff!!! Clean the hotel! Spend a conder at the reception (there is a sauna), they save money here, apparently. Add staff to the Restaurant. The first hotel in Turkey (AND THIS IS A 5*) - where there were NO PANCAKES, CROISSANTS, OR PANCAKES for breakfast!!! There is no soap in the rooms (small, lumpy, not provided, they offered to wash their hands with shower gel). The ventilation in the elevators does not work, there is a shower room. No social security.the distances are neither in elevators nor in the "canteen".
Separately, about the Hammam in the hotel. Natalia, a Russian young lady, is agitating everyone to visit their Hammam. She cheats white newcomers, catches newcomers: sweet and friendly until you agree. As soon as you visit their Hammam, the next day, she will turn her gaze away from you, will not say hello and will pass by you as if you are an empty place, this is very rude and unprofessional. In the Hammam, I personally had a Turkish man, so erased the skin that the abrasions have not gone away so far, there were red abrasions and torn moles. They breed for a massage, allegedly calling a "doctor" for consultations)))). They do not hesitate to discuss the figures and cellulite of guests in the Hammam in front of strangers! Terribly unprofessional!
I do not recommend this hotel to anyone!
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13
August 7, 2021
It's a solid 3!!! Where do you get these 5 stars from? There is no animation from the word at all. Of course I didn't need it, but there are so many kids there, and the animation is 0, neither day nor night! The food is so good ... to get yourself a piece of grilled chicken , you need to stand in line and not the fact that you will get an extra fee for a good room and therefore there is no claim to it.There are not enough sun beds at the pool and beach, you probably need to get up early, or come after 14:00. Only the excursions that were 4 days out of 7 of our stay in Turkey saved us.)))
The effect of "expectation and reality" worked)
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8
1
September 18, 2021
We rested from 03.09.21 to 13.09.21... There's not much to write about the room, shabby old furniture, but we're not coming to sit in the room!!!
So, in order: there were four of us, two children, grandma and me (mom). We arrived at the hotel at 23:30, checked in immediately. They offered a one-room Famili, I asked for a room with two rooms, since my grandmother snores a lot - no extra charges, etc. They immediately gave me a room on the ground floor with a view of the windows of another hotel and their garbage dump. But it didn't bother us all the rest. There is nothing to eat after 22:00 (at all). There is midnight soup and this is 💩. Therefore, the children drank milk in the lobby and went to sleep.
Now the hotel itself: there is no territory at all- at all!!!! Apparently a very good photographer took photos of the hotel, because it seems that the territory is large. There are three pools, the first for children with a diameter of 5-6 meters, the second and the third are large. Three small slides. The snack bar is a place where drinks are served by the pool and you can have a snack with burgers. A small amphitheater, a mini playground and the same mini children's club (with stuffed toys, etc.). And a small beach from the hotel (pebble)!!!! That's the whole territory!!!!
The pool area is very dirty (just a kick-ass). Garbage cans are next to the children's pool, they are full of holes - all this slush flows to the floor, children run through this slush and all this gets into the pool. When asked to remove a puddle or move the tanks to another place .... IGNORE. The next day, more chlorine was added to the water, so much that it is impossible to breathe. On the third day, my eldest child got poisoned (fever, diarrhea and vomiting). On the fifth, and the youngest began to have diarrhea.
The music is exactly screaming from 10:00 to 00:00.
Children's disco is a complete horror. There is no animation.
Drinks: all local swill (it can't be called anything else). Non-alcoholic cocktails, milkshakes, juices (normal) - it just doesn't exist!!!! The hotel is aimed at the boozing contingent.
Food: normal, monotonous, but it's definitely not 5 stars - it's a solid 3 !!!!
There is no cleaning in the rooms either, as well as a change of linen and towels, they take out the trash and that's it. Beach towels can be obtained at the reception, leaving a deposit of $ 10 for each. You can also change them to a clean one, but you need to pay $ 1 for each.
Bottom line: the hotel is shit 🤣🤣 Maybe it was once a good 5* hotel, but now it's a quiet horror!!!!
Of the advantages, only the clean Mediterranean Sea. 👍
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6
4
July 28, 2023
Close your shop!!! 3* maximum. A child was poisoned, complete unsanitary conditions!.. THEY DON'T ADVISE ANYONE!.
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3
July 21, 2021
I am sending you a complaint about the Holiday Park Resort hotel, cockroaches are crawling not only in the room but also in the lobby. There is no animation as such! We lived like in a boarding house!!! The hotel is incredibly stuffy. They got poisoned, barely flew home. The service is terrible!!! We waited three days for water and toilet paper to be brought to our room. The room is not cleaned. To be cleaned, you must first contact the director of the hotel and even spend a lot of nerves. While you're standing at the reception, you'll hear a lot of complaints from people. At first, we were provided with a room with access to the pipes, which was not booked, of course we did not have this, they said there were no available rooms, if you want another one, pay $ 10 per day! We were horrified-for what!!!After two hours of wasted nerves, a small child and I were taken to a dirty room overlooking the pool. A pipe was leaking under the sink in the bathroom, it turned out that it was generally hanging on snot, walking through puddles in the bathroom!!! The air conditioning started to be adjusted, the TV and refrigerator did not work. Instead of a cot, which we booked from a travel agency, we were provided with a playpen, which was not even going to be used and it is strictly forbidden for a baby to sleep in it!!! We were provided with a folding chair at the hotel, the child fell from it at night, and this is contraindicated for us with our diagnosis, we are registered with a neurologist with a head injury. And besides, a cockroach was climbing on the child's face, which does not correspond to the norms in a five-star hotel!!! No one reacted to our complaint, they said that the TUi guide would come and let him figure it out, mostly they waved their hands, like come from here!!! I had to go to the director of the hotel, he said: "Let's move you to our other hotel, but unfortunately there were no places in another hotel, he offered us that they would clean the room thoroughly, fix the falling out pipes and gave us a bungalow for two days. But our child and I missed one day, and on the second day, while the child was waiting near the nursery - literally 10 minutes passed, we approached the bungalow, to our surprise it was occupied, the room was booked two days in advance, they told us they paid and gave it to you!!! I turned to the reception, it turned out that the hotel employee made a mistake, and for some reason we are suffering!!! We have not received an apology from the hotel!!! Why is this attitude towards Turkish guests? I asked your guide Niyaz for help to take us to the market, so he sent us first to the jewelry store, there it was allegedly necessary for him to wander for 30 minutes, and then they took us to the store but not to the market, as we wanted, for this he received bonuses for us, and we were another waste of nerves and time!!! The hotel guide, Elena, said: "I won't figure it out anymore, leave me alone! You always have some problems!!" No, it's strange, these problems are created for us and we are still to blame!!! It turns out that we did not receive apologies from the hotel and from you, as well as moral compensation for a lot of wasted nerves and spoiled rest!!!!
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7
2
June 26, 2019
A good holiday with children.
The wonderful work of animators with both children and adults (charging on the shore of the byssein, dancing in the evenings, playing on the beach during the day).
Good food, in fact, you can eat and have a snack from morning to evening. The food is varied, in the evenings they cook something special, unique: meat, fish, poultry. But there is also something to eat for non-meat eaters.
We got to the celebration of the hotel: when very unusual dishes are being prepared for dinner, artists, musicians are invited and a disco is held on the shore, on the beach. This happens once every 15 days, as we were told.
There was almost always a girl in the lobby of the hotel who could be approached to solve their questions or tell them what was wrong. Not only with the reception staff.
The rooms in the hotel are clean. Almost every time we tipped the cleaning lady (one dollar each). If you don't do that, I guess the cleaning might not be as good.
Of the disadvantages.
Paid Wi-Fi is inconvenient. The entrance to the sea is rocky. But there is a platform from which you can get into the sea to a shallow depth, bypassing the rocks.
The disco is very noisy, it takes until one or two in the morning. To fall asleep, it was necessary to close the balcony and turn on the air conditioner. Therefore, it is better to take rooms with an exit not towards the disco.
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11
4
October 1, 2019
The hotel itself pulls a maximum of 4 ... The location is 100%, not far from the airport. The food is excellent, there is a lot, there is enough for everyone. The most important thing is animation. The guys all speak Russian, they try to entertain everyone and they succeed. The sea is clear, the entrance to the sea is large boulders, there is a small cleared place next to the pier, but you still need corals in them conveniently. Those who can swim have access from the pier. And about the territory: we really like the small area, everything is within walking distance, lots of greenery and flowers.
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5
4
July 14, 2019
We had a great rest with the family! The hotel is located in a quiet place, with a wonderful view of the mountains! Both the sea and the mountains in one place are beautiful! The territory of the hotel is green, well maintained! There is a private hammam, which is what we remember most of all, well, of course, besides the sea itself). I would like to express special gratitude to the staff of the hammam, Elena and Bermet, very friendly, smiling, friendly girls. They picked up a massage program for us, so we rested both mentally and physically, as they say! Thanks, we'll fly back!
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4
1
August 9, 2023
A chic hotel, small but everything is present!
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3
October 28, 2019
After a stay at this hotel, very good impressions. Well-maintained beautiful territory, very friendly, friendly staff. They speak Russian well. the cuisine is wonderful, maybe not very refined for gourmets, but we were quite satisfied.There are a lot of advantages, a few words about what needs to be fixed: beach towels do not correspond to the star rating of the hotel, they are very old and deserve to be scrapped, room cleaning did not suit us - the floors were wet and the cleaning ended, then they took care of themselves.
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4
1
June 9, 2023
The food is delicious, the service is good. The reception is a bit boorish.
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3
August 30, 2023
Overall not bad, but the food is not very good. There are very few choices.
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1
November 4
Not very.
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1
August 4, 2020
Not a bad hotel, but the standard rooms are small, the entrance to the sea from the pier, there are also sun beds with umbrellas, it is convenient.The bars, the food is all decent, there is no animation.But they rarely arrange dinners by the pool.Nice atmosphere, quiet music.But there are a lot of people and mostly Russians.
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3
2
October 20
Everything is super
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1
October 18
Cool
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June 2
Top-level hotel
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2
August 4
Great
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1
1
July 30, 2021
Of course, not 5⭐, a good four. The staff is friendly, the animation is good, the hotel itself needs renovation, according to the photo I did not expect that the hotel territory is not poorly equipped enough.
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5
2
July 6, 2020
The hotel is 10 out of 10, the food is delicious, the meat is different, the fish is varied (even steaks from meter-long tuna), special thanks to the animator, I haven't met such guys and girls yet, I've never paid attention to animators before, until I visited a catamaran, I recommend it to everyone!!!
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7
3
September 2, 2021
A small beach, few sun beds (it is necessary to occupy from 7 a.m.), there is little variety of food, but the truth is they were not hungry, there were crayfish, they cut up tuna with us, they did not particularly roam out of drinks either.We caught rotovirus, in general, the hotel is for 3, not 5. The territory is small.The only good thing is the sea, and then it is divided by a grid between the hotels
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1
November 17
Great
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November 22, 2021
The hotel is just beautiful , everything is clean , well-groomed , varied food , clean rooms , lots of distractions ,
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3
5
October 25, 2023
Nice hotel, I really liked it.
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2
August 29, 2021
It was my first time in Turkey. For a 5-star hotel, I thought it would be better, but again I have nothing to compare it with. The territory of the hotel is well maintained and beautiful. The staff is helpful. The food was good and tasty.
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3
5
September 26, 2021
The most terrible place to relax. We are here now. The rooms are old, there is practically no cleaning, there is little to eat, children have nothing to eat except fries, they give tequila by the hour. The bartender in the lobby bar is arrogant and boorish!The entry into the sea is bad. The child was poisoned! Never come here! The only plus is the clear sea, but it does not depend on the hotel!
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7
4
August 2
Worthy
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1
June 25
Great hotel
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2
July 29, 2021
The hotel is old, everything is not so well maintained and old, one restaurant for the whole hotel, we did not go to breakfast at all, we came once, and there was literally nothing there except the remaining crusts of bread and an incomprehensible white liquid, I thought it was porridge but no, I did not take the risk., lunch is dinner, you'll have a good snack if you come to the opening, and then a crowd of jostling people ready to trample you is present, because one restaurant is not enough for such a hotel. The a la carte restaurant was closed, we never got into it. There are not enough sun beds by the pool, as well as at sea, or you need to wake up at 7 a.m. and occupy, there is no disco at all, the description stated disco until 02:00, but everything was closed and the lights were turned off at exactly 12:00, you can say a lot about the room, but especially for this I didn't pay attention, because we spent more time at sea! The only thing I liked was the day we rented the bungalow, we had a very good time, but the drinks that were included in this price, literally poison, were given an open bottle of red wine, all fucked up, and a bottle of white wine sealed, but when we decided to try one smell of this swill caused disgust! The staff at the hotel is not bad, everything is cleaned in a timely manner, except for the room, either you had to ask to be cleaned, or you just gave up on it. Bottom line., I will never return to this hotel, the stated five stars, and a maximum of 3 stars!
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11
1