An unpleasant aftertaste remained. Rudeness and disrespect to the customer on the part of the waiter. There are just no words. I understand that the waiter is also a person and he sometimes has a bad mood, but I came here to have a delicious meal and relax NOT for free, but in response to a hit and did a favor that wiped the table after another client... I had to get up and leave the company - because such a person can spit in food! The desire to return to this institution has disappeared.
The interior is pleasant, in bright colors. It's nice to sit both inside and outside. The menu is varied. Sushi lovers and pizza lovers will like it here. The prices are average. I liked the service.
Convenient home delivery service. Fast and not expensive.
Let down very much with the pizza preparation. Celebrated Dr. At work, by 13:00 it was necessary to bring a set for 80 rubles. 15 minutes before the appointed time, they called and said that they would not make the order, because there was no electricity(
The best pizza and rolls in the city. Reasonable prices. The helpful staff has a cool and cozy design. I liked the fact that the choice of pizza was complicated by a large selection. The pizza is not dry and delicious.
Everything is bad. The sand in the roll, tom yam is disgusting (with peanuts!) and has nothing to do with the present at all. Yes, and do not try to take a pizza with salmon, you will regret it very much.
The most delicious sushi in Grodno is my favorite with salmon, cream cheese, avocado and nori. Warm with the same composition.
Pleasant amenities and a cozy atmosphere.
And delicious teas😊
Delicious desserts, long serving. Once they waited for coffee for 20 minutes
See original · Русский
1
А
Анна А.
Level 3 Local Expert
November 14, 2021
Poor service! Firstly, you can't book a seat, I stood in the aisle and waited for other people to eat so that at least someone could sit down and 4 more people stood in front of me and waited. Then they put me in a place opposite the wall and told me it was temporary and to wait until a better place was available, but when the place became free, other people who came later than me were put there and I remained sitting opposite the wall! I didn't really like the pizza!!!!
A good cafe, a large selection of snacks (rolls, sushi...) the waiters are all young people - they try. The order should be waited for 15 minutes, if the company (up to 4 people) can comfortably sit, drink coffee, have a snack. There are tables outside as well .
It used to be one of my favorite places. Both the service and the kitchen WERE always at 10! But in recent months they have deteriorated completely!((( Very sad… It's terribly not tasty!((( Moreover, the last time, instead of soy sauce, they brought some kind of diluted liquid, which tastes more like water than sauce ((( When asked to change, they brought, of course, normal, but why do that? It was very unpleasant.
The service is a separate story... the waiters are sleepy as flies.
The place is noisy because the music is playing loud enough. I am pleased with the neatness of the establishment and the friendliness of the waiters. If we talk about food, then everything is very wrong. I ordered a "business lunch" for 8p. (different menu for every day) it's Monday, and I got soup with buckwheat noodles, salad with FRIED salmon, and 200g of pizza. The soup is not bad, the pizza is a delicious big canteen "smazhenka". Well, canned salmon and withered lettuce leaves are actually classics in the salad. I understand that for 8p there can't be fried salmon in a salad, but maybe it's worth removing this prefix. As a result, according to my order. Lunch is not bad, but a salad with GRILLED salmon can be replaced with something more pleasant without showing off with names (a collective farm or something). What can't be said about my companion's order, namely the samurai roll, the fact is that for 13p (if I'm not mistaken). You will get crumbling rice with fish having an unpleasant aftertaste. It's not about rotten meat, maybe I'm not fumbling and the fish in that roll should taste like that. But for such a quality, asking for an amount of 13p seems like an insult. In the end, there are definitely no rolls. It's worth dining here if you pass by, you really want to eat, you are deaf and the top of your culinary skills is to cook dumplings. But the waiters, yes, well done.
See original
4
3
A
Anonymous review
August 11, 2020
A very cool place! We were passing through Grodno, very polite staff and very tasty! Grodno is beautiful :)
We went into the restaurant, the waiters paid zero attention, until they came up, asked about free places, decided to take them out, asked themselves where the menu was, somehow it was not very cozy and convenient
Pleasant atmosphere, convenient and convenient location.
I ordered 8 rolls, ate 3, ate enough, and stuffed the rest. It is very satisfying and delicious.
I love this place, I eat a business lunch, almost every other day, the staff is very friendly, there is a but...-there is not enough space, if you come from 12.00, there is nowhere to sit, you have to take everything with you, everything is at the highest level of 100 points
On February 14, 2020, in order not to burden anyone with cooking a festive dinner, it was decided to order sushi delivery to the Hotei cafe through the official website. At 6:22 p.m., the inscription "order accepted" appeared on the website in the personal account. At 19.04, the girl called back, clarified the composition of the order and said that the order would be in 1.30-1.40.... Okay... that is, the order of D.B. is on site at 20.44 ... deadline... after that time, all calls to the cafe were reset. The courier called at 9:12 p.m. with a request to go downstairs, I went down and stood outside for another five minutes... only after that I came up with a check, BUT!!! without an order. Explaining that the order should be with him, but not with him, not with other couriers, not on the basis of the order... He offered to bring him back IF they FOUND him!!!
I didn't get an apology. I have never met such a boorish attitude towards clients.
As a result, the mood was spoiled, during this time it was possible to buy groceries and cook dinner on your own. There is a note in the personal account about the completion of the order, but the order has not been completed.
Disgusting service, you order by a certain time-they are very late, you start calling - they don't pick up the phone. I will not order more from them!!!!