The choice is good, the consultants explain everything in detail and clearly, the salon is very convenient that everything can be arranged in this salon.No need to go to the car dealership and wait in line to get the numbers.. the application is submitted by the salon and you just eat at the room and that's it....
Terrible interior, was undergoing maintenance for 60 thousand km, agreed at 12:00 on 02/26/2023 it was planned to replace the engine oil of the spark plug, oil filter, air filter, air conditioner filter, fuel filter, drain pan plug gasket, transmission oil. We called a taxi to the shopping center, then called after 1 hour and 30 minutes, everything is ready, we arrived there in 2 hours. The representative of Hyundai Miftakhov Nail Ildarovich, handed us the keys, but I had doubts, somehow suspiciously quickly they changed everything, they also did not wash the dirty car technically, they would have FOUND out everything in November, the mechanic looked at the oil filter, it turned out that he put it a year ago, all the names of the parts were not completely replaced, now they hung the car on the examination, since we drove 20 thousand kilometers on this oil, turns out and the irreparable could happen. Representatives of the Hyundai center did not take into account that the owners of the car are an assistant judge and a mechanical engineer with a higher education in cars. I advise you to contact us immediately, now we are talking about completely depriving you of your license 178 thousand 086 tenge was simply stolen.
The work of the collective is well established! Responsive managers advise customers even after purchasing a car👍
And I also liked that when handing over a car to the owner, all employees and customers of the car dealership applaud. So cute🔥🔥🔥
I changed the review because I came to this car dealership again, having visited almost all car dealerships in the city.
First, a lot depends on the manager, this time it turned out to be a very good manager: he told everything, showed, consulted, even looked at the upcoming delivery. Surprisingly, he called back and gave more accurate information about the upcoming arrival of new cars.
The second thing that I really appreciate during the consultation is absolutely unobtrusive, but at the same time the answers are accurate and short, to the point!
Thirdly, everything was prepared on time and efficiently!
I wish the car dealership success and growth!
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Бакыт Култаев
Level 9 Local Expert
April 15, 2024
I bought a car from them, the staff of a good girl on the repseshen are attentive and cultured, they will bring coffee, give booklets in general, Hyundai premium Karaganda is a wonderful salon, but only the banks of Mai Kar centredit are conducting a percentage policy incorrectly, although 0.1 percent is written on the Banners, they consider 12.1 percent, this is despite the fact that the client contributes 50 percent of the cost of the car.All the best and well-being to your client.
Conveniently located, large territory, service, trade-in, shop hall where cars are presented, there is its own retail center and there are also cars for a test drive.
I was at a consultation today, computer diagnostics was performed as the receipt caught fire, the Hyundai Tucson car. Diagnostics did not reveal the cause, they said to sign up for a search and diagnostic work for tomorrow. What was the point then? Why was the first diagnosis performed? They never explained, it's okay, I'm tired of asking! I signed up for a second diagnosis tomorrow and asked for a list of the work that will be carried out to identify the error. They said that they did not know, they would look and were not sure what they would reveal and then what was the point. It's just that people don't know what the problem is and turn everything around. Because they put managers who work with clients for consultation, and the masters who repair cars are in the boxes, and all the managers of the hall run there to consult and then, like a damaged phone, everything is explained to the client when in all good services, the master explains everything directly, because he makes a car and, accordingly, understands how everything works there, and can explain to the client appropriately. They also do not let you into the box where the car is checked, on what basis, if the client has the right to see what they are doing with the car, referring to the alleged safety precautions. It's already 16.00 h., I arrived here at 12.00 h. for diagnosis, and I didn't achieve any result. I really didn't like how the service works here, if I had known in advance, I would have been looking for another service with computer diagnostics. When I applied, I thought it was an official dealer, but in fact it turned out to be terrible service. By the way, the recording is also a long time to wait. They also do this on purpose, like everything comes out of the other step by step, but in fact they bill for each diagnosis. I don't even need repairs from them anymore, just to identify what the problem is, and now in fact it turns out they will still disassemble the car and, accordingly, there is no point in assembling and going to another service without repair, so you will have to repair here so as not to drag the disassembled car. But the main thing is that they billed me for the second 57 tons
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Газиз О.
Level 3 Local Expert
July 31, 2024
Terrible service. Managers are not competent. It feels like they were each given 0000.1 shares of the company and they consider themselves the owners of this salon.
Manager Vitaly is a professional! The atmosphere is wonderful, there is a zone for children and a coffee machine, in general, just spend your hard money;)))
due to the good demand for their cars, they do not bother much with the equipment, cars wait for six months or more, this applies to crossovers, sonata, elantra are available
Hyundai Car dealership center is the best service center service center at the highest level located in the city center. The cars are new and used for sale.
After the fourth month , they cannot replace the defective windshield on a new car , it is partially unheated . Factory defect . The examination of the Nundai center itself proved the marriage . Everyone just promises .
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SamPavlov
Level 17 Local Expert
February 13, 2024
Nice interior, free coffee, Playground, unfortunately the queue for service is about 2 weeks. Something needs to be solved with the service.
There are no complaints about the staff's work plan, except for one thing. They are interested in a new creta, it has already appeared on their website, they offer to take a test drive. I decided to leave my details and after a while on the same day they call me back with an invitation to come there and take the test, I think, well, fine, I'm going. That was not the case, in fact, they do not have cretins on sale yet, although not a word on the website says about it. And they have a stupor when asked about other models for a test drive, because there is no toussaint, no Santa Fe, no accent, there was an elantra in the cabin (already bought by someone), a sonata in a weak configuration and an H-1, which I am not interested in at all. One question is, what kind of test drive did I come for?
A good cent, polite managers, although sometimes the right person is not in place, we will find out tomorrow, in Astana at the dealer they said that if they lost the service book, it will be restored without problems, in Karaganda they said otherwise, tomorrow we will find out what will be solved