I am changing my negative review to a positive one!After a negative experience at Il Solo Gelato, I left a review, and to my surprise, the management of the institution reacted. I received a personally signed letter of apology, as well as a dessert as a sign of reconciliation. It's nice to see that they really care about the opinion of their customers, and they try to correct mistakes. Thank you for your attention and care.
Am changing my negative review to a positive one!After a negative experience at Il Solo Gelato, I left a review, and to my surprise, the management responded. I received a personally signed letter of apology and a dessert as a gesture of goodwill. It's nice to see that they truly care about customer feedback and strive to make things right. I appreciate their attention and thoughtfulness.
Փոփոխում եմ իմ բացասական մեկնաբանությունը!
Il Solo Gelato-ում բացասական փորձից հետո ես թողեցի ակնարկ, և ի զարմանս ինձ, ղեկավարությունն արձագանքեց: Ես ստացել եմ անձամբ ղեկավարության կողմից ստորագրված նամակ, ինչպես նաև աղանդեր՝ որպես հաշտության նշան: Հաճելի է տեսնել, որ նրանք իսկապես մտածում են իրենց հաճախորդների կարծիքների մասին և փորձում են ուղղել սխալները:
Շնորհակալություն ուշադրության և հոգատարության համար։
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1
Алексей
Level 25 Local Expert
January 1
A pleasant place. The menu does not pull for lunch, but for breakfast it is quite an option. Omelets, sandwiches, milkshakes, desserts, ice cream and coffee. Simple and expensive. The menu categorically does not specify the weight of the dishes and the volume of drinks - understand how you want. And the prices make you think about it. Free Wi-Fi, nice interior, 2 floors (it's better to eat more seriously in a quiet, cozy atmosphere upstairs).
The cafe has two floors, there is also an opportunity to sit outside, blankets are provided.
The halls are not particularly spacious, but they are bright and comfortable.
The staff tries to be affectionate.
I would especially like to note the caring and attentive attitude of the manager towards clients, who was more than actively involved in the service process on the part of the service team.
Breakfast was included.
4 pancakes (not fluffy), medium soft, about 15 cm in diameter, without pronounced taste.
About 20-30 grams of Nutella and cream each.
Sliced fruits and a few almond petals.
In general, freshly prepared and sliced fruits were served. However, he was a bit off-putting.: pieces of fruit fried together with orange + pineapple + grapefruit, Connected by a stick on the side (apparently, they were sliced much earlier).
I waited about 7-10 minutes.
It was an exciting combination of banana֊Nutella is a pancake, and that's it.
I would prefer more lush and delicious pancakes than the ones that were served.
The establishment- I didn't like the word at all!
I don't want harsh words.…
We waited for more than an hour, the pancakes were iced, we counted for about 20 minutes, probably not a pleasant service
I do not recommend it!!!!
There are enough establishments of this format with the best quality on Severny Prospekt!
It's worth thinking about!
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Gooooooogly Mmm
Level 10 Local Expert
December 27, 2024
A cozy , atmospheric place for warm gatherings . Ice cream is their favorite. The staff changes often , there are friendly people , sometimes not so much .
We decided to have breakfast here somehow. The waiter is pleasant, it's a pity he doesn't speak either Russian or English)) he will tell you something in Armenian and look at it, waiting for a reaction. In general, an interesting communication experience, like in the movie the cuckoo. We waited for 30 minutes for our breakfast. No more, of course, not a foot)
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2
Алексей
Level 6 Local Expert
January 13
It's a very cozy and quiet place. Pleasant prices, delicious food and relaxed jazz. Breakfast is only here!
Kicked out with a baby in a stroller. I bought ice cream with me and sat down at a table outside, as my daughter also asked for food. The waiters came up and said that I took it with me (as if get out of here). I understand if they explained it for the future or at least offered to take coffee (it turned out that the price for ice cream with you is different). All the tables were almost empty, and obviously we would have eaten one cone in 5 minutes. In my opinion, this is rude, I won't go anymore, although I always took ice cream there.
A decent place in Yerevan.
It's delicious, there is a children's room (as everywhere here it is paid, which surprises the Russian person, because everything is free for children).
But, nevertheless, a pleasant place.