A great pharmacy. The full range. Considering that the area is full of pharmacies, I choose this one. Often, promotions and prices for medicines and vitamins are much lower than those of competitors. Experts will always tell you and tell you everything about the case.
The best pharmacy in the area, courteous staff, will always tell you what really helps! I talked to the head once, his name is Denis Sergeevich, a professional in his field! Respect for such specialists.
Excellent service!The professors of their field are working.There is always a large selection of medicinal preparations at an adequate price!In my opinion, the BEST of the pharmacy chain.
I bought a drug for my wife, who is ill and physically cannot come for it. We called the pharmacy to book the drug and said that we would purchase it under insurance, the woman replied come. He arrived with his wife's insurance certificate and a prescription for the drug. The seller began to be rude, raise her voice, allegedly I stole this certificate and she needed some kind of document. While I was looking for my passport, I heard a lot about myself. I consider this behavior inappropriate for an employee! I ask you to have an explanatory conversation with this seller. It was 09.12.2023, I did not remember the name of the rude woman! Dark hair, tattoos on his arms.
See original · Русский
1
Show business's response
Н
Наталия Романова
Level 12 Local Expert
July 9, 2024
There is the most wonderful pharmacy in the area! Everything is always there! The bonus card system works - after each purchase, the cashback is returned to the pharmacy card. The next purchase comes with a discount, it is very pleasing! Nice female employees. They will answer questions and show you all possible options. In general, an excellent ratio of "price / range / quality of service)!
A good pharmacy, always everything you need is available, all employees are polite and attentive, if necessary they will consult and always answer my questions, in short everything is super!
A good pharmacy will always offer an alternative if you do not have the right medicine.Special thanks to the staff for their courtesy, now it is a rarity.
There's almost everything there. But this is not accurate.I wanted to buy a cream, but there was no cream in other pharmacies, so I went to this pharmacy and there was this cream.
Thank you all for your attention!
1. The room is small, the entrance is only from the street (there is no entrance from the supermarket), there are chairs and a waiting table plus a blood pressure monitor;
2. You can pay via Pay;
3. The price tag on the "tablet" did not match a couple of dozen kopecks with the real one;
4. Maintenance and calculation are fast.
The pharmacy is next to the Hippo, so there are enough patients, there is a bus stop opposite, which is also convenient. There are small queues, but two windows work
A good pharmacy with knowledgeable pharmacists and an ottoman. You can even measure the pressure and saturation for yourself. I advise you to put on a mask before you go in, otherwise you will be doused from head to toe with slops
disgusting attitude towards customers
on 30.01.2021, I turned to this pharmacy, located at 57 Chervyakova str., Minsk, with a request to sell me the drug amlotensin 8mg/10mg, this drug was previously sold by prescription, but RESOLUTION of the MINISTRY OF HEALTH OF the REPUBLIC OF BELARUS No. 5 on January 25, 2021, leave without a prescription is allowed, the seller in the pharmacy she refused to sell me this drug, arguing that she was not aware of this decree, I informed her that on 29.01.2021 in all the media there was information about the decree of the Ministry of Health and the change in the list of over-the-counter drugs, I also showed her this decree published on the website of the legal portal pravo.by But the seller refused to look she categorically stated that she would not sell anything without a prescription, I asked her to contact the higher management and explain the situation to them, the seller called someone, they told her that they would sell from 01/31/2021 and that was the end of the conversation, I asked the seller again to look at the decree of the Ministry of Health, which literally says in p2
National Legal Internet Portal of the Republic of Belarus, 30.01.2021, 8/36290
RESOLUTION OF THE MINISTRY OF HEALTH
THE REPUBLIC OF BELARUS
January 25, 2021 No. 5
On the amendment of Resolution
No. 27 of the Ministry of Health of the Republic of Belarus
dated April 10, 2019
On the basis of the fifth part of Article 25 of the Law of the Republic of Belarus dated July 20, 2006.
No. 161-Z "On the circulation of medicines", subparagraph 9.1 of paragraph 9 of the Regulations
on the Ministry of Health of the Republic of Belarus, approved by the resolution
The Council of Ministers of the Republic of Belarus No. 1446 dated October 28, 2011, the Ministry
of Health of the Republic of Belarus DECIDES:
1. Appendix to the resolution of the Ministry of Health of the Republic of Belarus dated 10
April 2019 No. 27 "On establishing the list of medicines,
sold without a doctor's prescription" should be stated in a new version (attached).
2. This resolution shall enter into force after its official publication.
Minister D.L.Pinevich
I also additionally informed the seller that the resolution p2 indicates the time of entry into force of the resolution, and once it is published, it can be considered effective, the seller categorically refused to look at anything, and additionally call the management and try to explain the situation, to all my requests to somehow solve this situation, she she refused, I told her that I would have to write a complaint against her, to which she replied to me, write, I'm just a seller here, I won't be punished, I'm fulfilling my duties,
Separately, I want to note that at that moment, the seller was not loaded, there was no one in the pharmacy except me and my wife,
I consider this behavior of the pharmacy staff unacceptable, the pharmacy staff absolutely does not care about the reputation of the pharmacy and the company, I believe that this is nothing but sabotage, I am 60 years old, I am disabled, I am wrongfully denied the sale of a medicinal drug,
I wrote a complaint to my superiors, they did not take any measures and yes, the answer to my complaint was not given