A cool cargo delivery company not only in Kazakhstan but also in Russia delivers quickly and inexpensively, you can send at least small cargo like a wheel to a car and large cargo.I constantly use it and advise everyone.
You can send anything in any direction (except those prohibited by law). The service is excellent, I used their services several times, I was satisfied. There is an official website for tracking parcels. Good luck to everyone!
Convenient though small parking. The office on the 3rd floor is a little annoying, but not much. Attentive staff. A wide range of services. Quick registration.
Everything is fine, the delivery was even earlier, they helped load the engine into the car, the polite staff liked everything, I will work with this company in the future
A disgusting transportation company. Disgusting attitude towards customers. The company relies on the fact that people bring them money for their cargo, but they don't put their customers in anything. We ordered the delivery of cargo from Moscow. Not only was the delivery delayed every day, as a result, the cargo arrived a week later, but also the horse price tag for delivery. Employees do not know how to measure cargo, managers do not know how to count volumes. Support managers simply ignore requests. they do not answer, if they do, they give inadequate and incompetent answers. We came to deal with the final cost, including recalculating the dimensions of the cargo. The measurements revealed that the cargo was of a smaller size. We need to recalculate the cost. They said there would be a recount the next day. They asked me to call in the morning. in okontsovo they used it as a dialer, with each call they asked to call back later, until they personally arrived - they did not make any recalculations. And even the managers are not able to cope with this. The volume of cargo is smaller in terms of measurements - and the manager says that we have not counted enough yet. to the logical question - what the hell is the cost more with a smaller volume - the manager simply remained silent.As a result, the answer is one - if something does not suit you, sue. but while the proceedings are going on, the company will count a simple cargo. Save your money, time and nerves - do not contact this company
The cargo is being crushed all the time, they are referring to additional packaging, they packed themselves in several layers of tape film, etc. at the same time, everything is torn from Kostanay to Nursultan, this is done for what, the managers themselves do not decide anything, write a claim, the client unpacked everything to us, did not throw off the photo only to us and not to the carrier. Prices are being charged .
I am editing the review
There are changes, the service has been improved, the cargo is moving faster, the packaging has become better treated, maybe this is a matter of chance, maybe a good trend, I hope for a subsequent improvement in the attitude towards the customer and his cargo. In the future, I hope that I will improve my assessment and feedback. I would really like to
I work with them all the time, everything is normal. If there are problems, it is rarely always solved. The call center really works terribly, that is, it is getting through to them, I think there are very few employees there.
Why do we overpay for solid packaging, if you are not responsible for the cargo anyway, why should we now incur losses and pay 230,000 tenge because of your mistakes?
I will not recommend your company to anyone and will write hundreds of bad reviews if necessary
I have used this company only once so far. Just not in this branch, but in Kostanay. I can't say anything bad, the prices for the cargo are pleasant and not expensive. 👍
caused a controversial sensation . it seems that everything was brought quickly and not expensive. but the work of the office itself is annoying. from the beginning, you need to go to the office on the third floor, then there the accountant fills out a bunch of papers!!!! and can't it be prepared for the arrival of the client?! The cargo is in the warehouse! I've been to a lot of places, but it took so long to get the paperwork done!! I don't need them at all. and I was the only one, and if there were five people? then they print papers in the warehouse on the territory again!! hookmakers
We have been working with this TC since the very opening. The prices for transportation are pleasing. The parcels arrive safely. They work quickly and even on holidays.
Special thanks to the manager of Kostanay - Adlet.
I recommend.
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Anonymous review
February 13, 2020
I have no complaints about the warehouse.but part of the cargo was seized along the way.Due to the fact that I was given a piece of paper to sign that I have no claims to the warehouse for the delivery of cargo, the missing cargo was not searched for and my claims are not accepted. There were four packages in the warehouse.they are opened and unloaded directly into the car .what claims can I have against the movers? They did their job.. And what a journey my cargo has made.PACKAGE LIST 89111ot 09/05/2019 10:30:15 NEW No.1 Application -27.08.2019-033280265670- There are only 35 (35) Places on request.Places from the application in the pack -4. Divided-Yes, the numbers of the pack sheets are. Package list 88806 dated 09/22/2919 12:06:45 . NUR_PAK No. 1 application 02.09.2019-009170268334-Nur-Pav(20) Places on the application total -20. The places from the application in the pack-14 are divided -Yes. The numbers of the package sheets are. PACK SHEET 88795 dated 09/01/2019 16;19;42 ALM_PAV No.1 Application 09/01/2019-009160268252-Alm-Surfactant(4) At the NUR-SURFACTANT stage(20) in the pack, the mirror was repackaged into their packaging and the Nur_Pav sheet (20) 0091702268334 Last2 was glued 02.09.2019 10:09 2019 10:15:32 Here The glass from the bookshelves and the secretaire cabinet were also stacked. Who unwraps the packed mirrors when loading? There are no glasses, just a crumb. It means that at this stage the cargo was opened and someone who wanted something took it.It turns out that the cargo went a different way Almaty -Pavlodar, the other part of Nur- Sultan- Pavlodar, the last way is Pavlodar-Novosibirsk.the list of missing more significant things from the curator of Pavlodar-Filippova
It's not a very serious company!!! The cargo was sent from Kostanay to Astana with a guaranteed delivery time of 3 days. As a result, a week passed, the cargo was not delivered to the recipient. The exact amount of the payment was not told to the sender, as the payment will be accurate upon arrival.. they sent an SMS that the cargo had arrived in Astana, the amount of payment was not specified, as a result, the cargo lay for another 4 days in Astana