Everything is on the topic, smoothly, pleasantly, solidly...The clerks are also adequate and moderately advanced, everything is on the level...
Issues are resolved promptly and competently.You have to wait when and how, by number.There is a place to sit, water in the cooler, toilet.
The only thing is that the call center sometimes does not orient itself (for the 2nd or 3rd time you can hear what you want.
My favorite bank. The staff is great, they will always help and advise you how to do it right.
However, there are a lot of people now and the queue takes a lot of time. In general, everything is OK.
Friendly, helpful, competent staff. A noisy, inconvenient office for customer service due to the long queue and lack of sufficient seating for waiting. At the cash desk, when exchanging currency, they often try to give out worn, old-looking bills. The parking lot at the entrance to the bank is always packed with cars, which often block the sidewalk leading to the entrance to the bank.
Many thanks to the operator, Rakhimov Shokhrukh, who helped me quickly resolve the issue, explained everything, and was very polite. Thanks to such employees, the bank will be on top!
A terrible bank, I do not understand why there is such a fuss around it, they could not open the card because of the old PINFL database, last week the spouse asked to change the phone number in the system, the result is 0, it is written on the site independently through the info kiosk, neither on the site nor on the maps there are no addresses for the location of data, we have been walking for a week back and forth from the bank branch to Public Services, as if there was nothing else to do, unskilled staff.
My favorite bank. The most adequate and courteous staff. My whole family and I are clients of this particular bank. They always treat their customers with respect. Thanks!
I work fast. When contacting, they always try to help promptly. Polite staff. They have never been harsh in their statements or impatient with customers during my visits. Opening a Visa card, counting waiting in an electronic queue, took 25 minutes from filling out and submitting documents to issuing the card. At the same time, the Humo card will take up to 5 working days after submitting the documents.
Excellent modern office, incredibly polite staff, solve any issues in your presence and very quickly. The office has everything you need for customers: an exchange office, coffee/tea and of course a toilet (important)! I recommend
Terrible bank, disgusting staff. Every time you come and you're surprised, as if I need clients... They communicate cheekily, they don't solve problems, in general I don't recommend it
An ordinary Capital Bank branch, everything is beautiful, convenient and understandable, employees are always ready to help elderly (and not so) people understand the coupon system. The location seems to be convenient, but it seems impossible to drive up, you have to walk a couple of meters (nowadays, for many, this is a problem). There are not enough seats, and in other respects, this situation is observed in all banks, if we say so, then Kapitalbank has the best situation in this regard.
The service is terrible. They ask for a passport and an address when buying 500 yandex units. It's not 2016 anymore, guys, and it's possible without these formalities.
Fortunately, there are good ATMs
Excellent bank, good service. And they also seem to be the only ones who issue a card after opening in 30 minutes and do not have to wait 3 days 🙈
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Level 14 Local Expert
October 14, 2024
Excellent staff, good command of the Russian language, the staff is responsive and polite. Clean, tidy and cozy.
I am happy with everything, my question was solved in 1 hour, it is very pleasing. Thanks
There are a lot of possibilities. The staff is very respectful. There are a lot of customers and therefore there are long queues, but it depends on what issue you are addressing. ATMs are well equipped and serve perfectly.
Excellent department!
Everything is fast and efficient. The staff is professional!
Special thanks for the mini-office, available at any time - separately from the bank in the covered pavilion there are about 10 ATMs for withdrawal, deposit, currency exchange. It's very convenient!
Thanks!
I am a good kurgan Bank, always fast and reliable, thanks to the Kassim sisters, they help as much as they can, I have left them as I see my money in the help of advice.
They work quickly and efficiently. The cards are issued in front of you in 10-15 minutes. No queues, no red tape and no noise. If you go to a bank branch, then this is it.
A good bank, the staff is very polite and with a professional approach, ATMs work well, I don't know around the clock or not, but at 12 o'clock at night I came and took money from the card. There is of course not a big minus, the entrance to the bank and Parking for cars and sometimes you have to stand in line, but that's how lucky you are :)
The bank itself is excellent, the services are at a high level. That's why there are a lot of people, and where there are a lot of people, of course, the program will hang, then something else, The main thing is BITADI (bilan boglik bank). Everything that is needed or related to the bank is solved on the spot. You can look for other branches (I advise you to look for the bank's Capital). Of course, everything is fine in other banks too, in some, but in Capital Bank, in any branch 👍
A good bank.I opened my UZ card in it, it works properly.
There are no complaints.The staff is good.Everything necessary will be explained and shown.
I recommend.
I really liked it here. The queue quickly came up. Competent and responsive staff. They will always help you to the maximum. Both the SOM and the currency card were issued as quickly as possible.
A great bank, they serve with a bang. The queue system is well thought out, at the entrance the girl will help you choose the right ticket. The waiting time is envious of the service. But tolerable.
The service is excellent, the attitude towards consumers is excellent, the staff is not enough for quick service and so wait 20 minutes and you will be served if there is not a long queue! The waiting time is no faster than 10 minutes, ending with 35 - 40 minutes!