The bus was sent 20 minutes later due to a delay in the arrival of the controller (the driver brought the bus to the platform on time, 10 minutes before departure). Otherwise, there are no complaints: the waiting room is clean, the toilet is without problems, the queues at the checkout are small, the buffet and shopping for the road are available.
So many memories, so many times he was left behind, and so many times his heart sank in anticipation of seeing a familiar train station. It's simple, you won't get lost, everything you need when you arrive
Phones are not picked up, the information desk does not work, the staff is rude, there is only one ticket office, the bus station leaves much to be desired 👎
Buses arrive half an hour later than usual , the terminal for buying tickets has not been working for two years , cashiers are working slowly, yelling, only two of the four ticket offices are working, or how many of them are there, the doors are broken, dirty, the shops are Chukhansky, some buses are my peers, the condors do not work, and the most favorite is waiting for the bus for an extra hour in -30 when the fingers are already numb , a bus arrives half the size of a normal one and all this animal crowd sings there.
See original · Русский
3
A
Anonymous review
October 22, 2022
The administration, the dispatcher, do not pick up the phone when you call , to find out about buses , repairs have not been carried out for a very long time, there is little investment in development , it is possible that in private hands, the state does not control this whole process, and the bus station represents the face of the city of Karaganda
I left this bus station. The ticket controller is a super-positive girl! Give her a bonus.
I don't know her name, but I left for Novosibirsk on Friday at 10:00.
I've been sitting at the cash desks for a very long time. The service is slow. I didn't find the senior cashier for an hour. I understand lunch, but not immediately at everyone's after all. In general, people were outraged, angry, but there was no one to complain to. I was not the only one who went looking for the authorities, the attempts were unsuccessful. The station is new, and the service is at zero.
Something has become unkempt and neglected, everything is very expensive, from the price of tickets to services, just unreasonably expensive. Boutiques are empty or closed. The staff is rude as always. Something is wrong with the only bus station in such a cool city
After the renovation, it has changed a lot! Nice white train station, I really liked it. The interior is clean, there are many places in the waiting room, Internet (wifi) and chocolate!
See original · Русский
3
1
И
Ирина
Level 11 Local Expert
May 1, 2024
Large car parking at the train station, very convenient
This is a terrible place, I don't recommend it. The service is disgusting. Flights are delayed by 30-40 minutes, summer, heat... There is no service.
I ask the responsible authorities to figure out, when buying tickets online, the commission is 50% of the ticket. For what?
Clean and bright, the staff is friendly, the renovation is modern. However, the toilets are not very clean, the smell is terrible, the parking is small, there are always traffic jams...
See original · Русский
3
2
Ромулетик
Level 19 Local Expert
December 6, 2023
I was there once on business. A very organic train station. A rich database of customer services.
Cold. It is poorly heated. They do not announce that boarding the bus has begun. If something is said into the microphone, then speech is poorly understood.
I often go there, it's clean, they will always answer your questions, the help desk of any of the employees is polite, there are more such kind people!
It is very dirty and not comfortable. Buses that are constantly late for intercity flights. The help desk never works, the rude dispatchers do not respond willingly. The service is at zero