An ordinary place for departing passengers.There is a place to sit down, have a snack, buy souvenirs, some small things for the road, even charge your phone (for 100 tons), there is a luggage storage, toilet, terminals and much more.I have been in many cities of the KZ, Russia, our bus station is not better, but also not worse than others.
It is very pleasant here, the service is at the highest level, thanks to the station staff
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Anonymous review
May 1, 2019
The bus station is very poorly organized. Especially suburban ticket offices. One ticket office is open from 20:00, despite the large crowd of people and the different directions of the routes. Cashiers in the only cash register are often busy counting coins, while people are standing at the cash register. I would like you to improve your service! I had to give a rating of 1, but this is just to leave a review. And so the bus station at the moment does not even deserve this assessment.
A normal bus station is nothing special.The only disadvantages are the poor operation of cash desks and terminals, and a paid toilet. The toilet should be free in a public place.
The station staff is working normally. Illegal taxi drivers, their importunity and brusqueness have always been an attribute of the Karaganda bus station. The rational dining room is excellent at the train station.
Put a barrier in front of the entrance. Make parking paid.
They couldn't park and unload their heavy luggage. The parking lot is filled with taxi drivers who impose their services by occupying the parking area of the bus station